IoT standards with Blockchain : enterprise methodology for Internet of things / / Venkatesh Upadrista |
Autore | Upadrista Venkatesh |
Pubbl/distr/stampa | California : , : Apress L. P., , [2021] |
Descrizione fisica | 1 online resource (280 pages) |
Disciplina | 004.678 |
Soggetto topico | Blockchains (Databases) |
ISBN | 1-4842-7271-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910502620303321 |
Upadrista Venkatesh
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California : , : Apress L. P., , [2021] | ||
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Lo trovi qui: Univ. Federico II | ||
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Managing Your Outsourced IT Services Provider [[electronic resource] ] : How to Unleash the Full Potential of Your Global Workforce / / by Venkatesh Upadrista |
Autore | Upadrista Venkatesh |
Edizione | [1st ed. 2015.] |
Pubbl/distr/stampa | Berkeley, CA : , : Apress : , : Imprint : Apress, , 2015 |
Descrizione fisica | 1 online resource (139 p.) |
Disciplina | 004.0684 |
Collana | Expert's Voice in IT Management |
Soggetto topico |
Business
Management science Computers Business and Management, general Information Systems and Communication Service |
ISBN | 1-4842-0802-1 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; About the Author; Acknowledgments; Introduction; PART I: Understanding the Outsourced IT Service Provider Industry; Chapter 1: The Organization of IT Service Providers; Classification of IT Service Organizations; Multinational IT Service Providers; Pure-Play IT Service Providers; Tier-1 IT Service Providers; Tier-2 IT Service Providers; Tier-3 IT Service Providers; The Corporate Organization of an IT Service Provider; Verticals; Practices; Support Functions; The Governance of an IT SPO; Vertical Structure; Practice Structure; Support Group Structure
Case Study of Cooperation among Entities in an SPOThe Strategy Changes, but the Structure Does Not; Key Points; Chapter 2: The Profit-and-Loss Constraints on IT Services Provider Organizations; The Top Line; The Bottom Line; Direct Costs; Indirect Costs; IT SPO Accountability for the Top and Bottom Lines; Group CEO; Sales Force; Delivery Team / Delivery Management; Vertical and Sub-vertical Head; Practice Head; Regional Head; Practice Solution Team; Practice Delivery Team; Support Group CEO; Function Lead; Differentiators among IT SPOs; Key Points Chapter 3: IT Service Provider Organizations' Tactics and Tricks for Hitting P&L TargetsTop Line; Bottom Line; Contribution Margins: an Enabler for Profitability; Tricks for Improving the Bottom Line; Key Points; Chapter 4: The Operational Parameters of IT Service Providers; Performance Management of Human Capital; Competitive Positioning and Accommodation of Client Requirements; Working Modalities between IT Service Providers and Receivers; Attrition; Productivity; Key Points; PART II: Unleashing the Full Potential of Your IT Service Providers Chapter 5: The Organization of IT Service ReceiversClassifying IT Service Receiver Organizations; Tier-1 IT SRO; Tier-2 IT SRO; Tier-3 IT SRO; Captive Centers; The Rationale for Outsourcing; The Role of Governance in the Collaboration between IT Service Providers and Receivers; Key Points; Chapter 6: Selecting Your IT Service Provider; The Right Service Provider for Your Business; Assessing a Provider's Flexibility and Innovative Capability; Matching Provider Offerings with Receiver Goals; Evaluating a Provider's Financial Stability; Discovering a Provider's Employee Attrition Rate Detailing a Provider's Access to Skills and Human ResourcesConclusions; Key Points; Chapter 7: Understanding Your IT Service Provider; Know Your IT Service Provider; Governance Structure and Personnel; Horizontals and Services; Center of Excellence; Market Intelligence and Trends; Interpreting Company Results; Key Points; Chapter 8: Mapping and Managing Your Service Providers; Managing Your Service Provider; Networking; Organization Entity Awareness; Optimizing Outcomes in Terms of Cost, Schedule, and Quality Variables; Human Resource Management; Managing Attrition and Targets Innovation Targets |
Record Nr. | UNINA-9910298511603321 |
Upadrista Venkatesh
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Berkeley, CA : , : Apress : , : Imprint : Apress, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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