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E-commerce 2015 : business, technology, society / / Kenneth Laudon, Carol Traver
E-commerce 2015 : business, technology, society / / Kenneth Laudon, Carol Traver
Autore Laudon Kenneth
Edizione [Eleventh edition, Global edition.]
Pubbl/distr/stampa Boston, [Massachusetts] : , : Pearson, , 2015
Descrizione fisica 1 online resource (910 pages) : illustrations
Disciplina 658.84
Collana Always Learning
Soggetto topico Electronic commerce
Internet marketing
ISBN 1-292-07631-3
1-292-07632-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- Title -- Copyright -- Preface -- Brief Contents -- Contents -- 1 INTRODUCTION TO E-COMMERCE -- Learning Objectives -- Puma Goes Omni -- 1.1 E-commerce: The Revolution Is Just Beginning -- The First 30 Seconds -- What Is E-commerce? -- The Difference Between E-commerce and E-business -- Why Study E-commerce? -- Eight Unique Features of E-commerce Technology -- Ubiquity -- Global Reach -- Universal Standards -- Richness -- Interactivity -- Information Density -- Personalization/Customization -- Social Technology: User Content Generation and Social Networking -- Web 2.0: Play My Version -- Types of E-commerce -- Business-to-Consumer (B2C) E-commerce -- Business-to-Business (B2B) E-commerce -- Consumer-to-Consumer (C2C) E-commerce -- Mobile E-commerce (M-commerce) -- Social E-commerce -- Local E-commerce -- Growth of the Internet, Web, and Mobile Platform -- Insight on Technology: Will Apps Make the Web Irrelevant? -- Origins and Growth of E-commerce -- 1.2 E-commerce: A Brief History -- E-commerce 1995-2000: Invention -- E-commerce 2001-2006: Consolidation -- E-commerce 2007-Present: Reinvention -- Assessing E-commerce: Successes, Surprises, and Failures -- Insight on Business: Rocket Internet -- Predictions for the Future: More Surprises -- 1.3 Understanding E-commerce: Organizing Themes -- Technology: Infrastructure -- Business: Basic Concepts -- Society: Taming the Juggernaut -- Insight on Society: Facebook and the Age of Privacy -- Academic Disciplines Concerned with E-commerce -- Technical Approaches -- Behavioral Approaches -- 1.4 Case Study: The Pirate Bay: Searching for a Safe Haven -- 1.5 Review -- Key Concepts -- Questions -- Projects -- References -- 2 E-COMMERCE INFRASTRUCTURE -- Learning Objectives -- Wikitude, Layar, and Blippar: Augment My Reality -- 2.1 The Internet: Technology Background.
The Evolution of the Internet: 1961-The Present -- The Internet: Key Technology Concepts -- Packet Switching -- Transmission Control Protocol/Internet Protocol (TCP/IP) -- IP Addresses -- Domain Names, DNS, and URLs -- Client/Server Computing -- The New Client: The Mobile Platform -- The Internet "Cloud Computing" Model: Hardware and Software as a Service -- Other Internet Protocols and Utility Programs -- 2.2 The Internet Today -- The Internet Backbone -- Internet Exchange Points -- Campus Area Networks -- Internet Service Providers -- Intranets -- Who Governs the Internet? -- 2.3 The Future Internet Infrastructure -- Limitations of the Current Internet -- Insight on Society: Government Regulation and Surveillance of the Internet -- The Internet2® Project -- The First Mile and the Last Mile -- Fiber Optics and the Bandwidth Explosion in the First Mile -- The Last Mile: Mobile Internet Access -- Internet Access Drones -- The Future Internet -- Latency Solutions -- Guaranteed Service Levels and Lower Error Rates -- Declining Costs -- The Internet of Things -- 2.4 The Web -- Hypertext -- Markup Languages -- HyperText Markup Language (HTML) -- eXtensible Markup Language (XML) -- Insight on Technology: Is HTML5 Ready for Prime Time? -- Web Servers and Clients -- Web Browsers -- 2.5 The Internet and the Web: Features and Services -- E-mail -- Instant Messaging -- Search Engines -- Online Forums -- Streaming Media -- Cookies -- Web 2.0 Features and Services -- Online Social Networks -- Blogs -- Really Simple Syndication (RSS) -- Podcasting -- Wikis -- Music and Video Services -- Internet Telephony -- Video Conferencing, Video Chatting, and Telepresence -- Online Software and Web Services: Web Apps, Widgets, and Gadgets -- Intelligent Personal Assistants -- 2.6 Mobile Apps: The Next Big Thing Is Here -- Platforms for Mobile Application Development.
App Marketplaces -- Insight on Business: Apps for Everything: The App Ecosystem -- 2.7 Case Study: Akamai Technologies: Attempting to Keep Supply Ahead of Demand -- 2.8 Review -- Key Concepts -- Questions -- Projects -- References -- 3 BUILDING AN E-COMMERCE PRESENCE -- Learning Objectives -- The Financial Times: A Remodel for 21st Century Publishing Profitability -- 3.1 Imagine Your E-commerce Presence -- What's the Idea? (The Visioning Process) -- Where's the Money: Business and Revenue Model -- Who and Where Is the Target Audience -- What Is the Ballpark? Characterize the Marketplace -- Where's the Content Coming From? -- Know Yourself: Conduct a SWOT Analysis -- Develop an E-commerce Presence Map -- Develop a Timeline: Milestones -- How Much Will This Cost? -- 3.2 Building an E-commerce Presence: A Systematic Approach -- Planning: The Systems Development Life Cycle -- Systems Analysis/Planning: Identify Business Objectives, System Functionality, and Information Requirements -- System Design: Hardware and Software Platforms -- Building the System: In-house Versus Outsourcing -- Build Your Own versus Outsourcing -- Host Your Own versus Outsourcing -- Insight on Business: Weebly Makes Creating Web Sites Easy -- Testing the System -- Implementation and Maintenance -- Factors in Optimizing Web Site Performance -- 3.3 Choosing Software -- Simple Versus Multi-Tiered Web Site Architecture -- Web Server Software -- Site Management Tools -- Dynamic Page Generation Tools -- Application Servers -- E-commerce Merchant Server Software Functionality -- Online Catalog -- Shopping Cart -- Credit Card Processing -- Merchant Server Software Packages (E-commerce Software Platforms) -- Choosing an E-commerce Software Platform -- 3.4 Choosing Hardware -- Right-sizing Your Hardware Platform: The Demand Side -- Right-sizing Your Hardware Platform: The Supply Side.
3.5 Other E-commerce Site Tools -- Web Site Design: Basic Business Considerations -- Tools for Web Site Optimization -- Tools for Interactivity and Active Content -- Common Gateway Interface (CGI) -- Active Server Pages (ASP and ASP.NET) -- Java, Java Server Pages (JSP), and JavaScript -- ActiveX and VBScript -- ColdFusion -- PHP, Ruby on Rails (RoR), and Django -- Web 2.0 Design Elements -- Personalization Tools -- The Information Policy Set -- Insight On Society: Designing for Accessibility -- 3.6 Developing a Mobile Web Site and Building Mobile Applications -- Planning and Building a Mobile Presence -- Mobile Presence: Design Considerations -- Cross-platform Mobile App Development Tools -- Mobile Presence: Performance and Cost Considerations -- Insight on Technology: Building a Mobile Presence -- 3.7 Case Study: Orbitz Worldwide Charts Its Mobile Trajectory -- 3.8 Review -- Key Concepts -- Questions -- Projects -- References -- 4 E-COMMERCE SECURITY AND PAYMENT SYSTEMS -- Learning Objectives -- Europol Takes on Cybercrime with EC3 -- 4.1 The E-commerce Security Environment -- The Scope of the Problem -- The Underground Economy Marketplace: The Value of Stolen Information -- What Is Good E-commerce Security? -- Dimensions of E-commerce Security -- The Tension Between Security and Other Values -- Ease of Use -- Public Safety and the Criminal Uses of the Internet -- 4.2 Security Threats in the E-commerce Environment -- Malicious Code -- Potentially Unwanted Programs (PUPs) -- Phishing -- Hacking, Cybervandalism, and Hacktivism -- Data Breaches -- Insight on Business: Hackers Infiltrate Target -- Credit Card Fraud/Theft -- Identity Fraud -- Spoofing, Pharming, and Spam (Junk) Web Sites -- Denial of Service (DOS) and Distributed Denial of Service (DDOS) Attacks -- Sniffing -- Insider Attacks -- Poorly Designed Software -- Social Network Security Issues.
Mobile Platform Security Issues -- Insight on Technology: Think Your Smartphone Is Secure? -- Cloud Security Issues -- 4.3 Technology Solutions -- Protecting Internet Communications -- Encryption -- Symmetric Key Cryptography -- Public Key Cryptography -- Public Key Cryptography Using Digital Signatures and Hash Digests -- Digital Envelopes -- Digital Certificates and Public Key Infrastructure (PKI) -- Limitations to Encryption Solutions -- Securing Channels of Communication -- Secure Sockets Layer (SSL) and Transport Layer Security (TLS) -- Virtual Private Networks (VPNs) -- Wireless (Wi-Fi) Networks -- Protecting Networks -- Firewalls -- Proxy Servers -- Intrusion Detection and Prevention Systems -- Protecting Servers and Clients -- Operating System Security Enhancements -- Anti-Virus Software -- 4.4 Management Policies, Business Procedures, and Public Laws -- A Security Plan: Management Policies -- The Role of Laws and Public Policy -- Private and Private-Public Cooperation Efforts -- Government Policies and Controls on Encryption Software -- 4.5 E-commerce Payment Systems -- Online Credit Card Transactions -- Credit Card E-commerce Enablers -- Limitations of Online Credit Card Payment Systems -- Alternative Online Payment Systems -- Mobile Payment Systems: Your Smartphone Wallet -- Digital Cash and Virtual Currencies -- 4.6 Electronic Billing Presentment and Payment -- Insight on Society: Bitcoin -- Market Size and Growth -- EBPP Business Models -- 4.7 Case Study: The Mobile Payment Marketplace: Goat Rodeo -- 4.8 Review -- Key Concepts -- Questions -- Projects -- References -- 5 E-COMMERCE BUSINESS STRATEGIES -- Learning Objectives -- Beatguide: Turning a Passion into a Business -- 5.1 E-commerce Business Models -- Introduction -- Eight Key Elements of a Business Model -- Value Proposition -- Revenue Model.
Insight on Society: Foursquare: Check Your Privacy at the Door.
Record Nr. UNINA-9910154771803321
Laudon Kenneth  
Boston, [Massachusetts] : , : Pearson, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
E-Commerce 2016
E-Commerce 2016
Autore Laudon Kenneth C
Edizione [12th ed.]
Pubbl/distr/stampa , : Pearson Education UK, , 2016
Descrizione fisica 1 online resource (912 pages)
Altri autori (Persone) TraverCarol
ISBN 1-292-10997-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- E-commerce: Business, Technology, Society - Global Edition -- Copyright -- Preface -- Brief Contents -- Contents -- 1: Introduction to E-commerce -- Learning Objectives -- The Uber-ization of Everything -- E-Commerce: The Revolution is just Beginning -- The First 30 Seconds -- What Is E-Commerce? -- The Difference Between E-Commerce and E-Business -- Why Study E-Commerce? -- Eight Unique Features of E-Commerce Technology -- Ubiquity -- Global Reach -- Universal Standards -- Richness -- Interactivity -- Information Density -- Personalization/Customization -- Social Technology: User-Generated Content and Social Networks -- Types of E-Commerce -- Business-to-Consumer (B2C) E-commerce -- Business-to-Business (B2B) E-commerce -- Consumer-to-Consumer (C2C) E-commerce -- Mobile E-commerce (M-commerce) -- Social E-commerce -- Local E-commerce -- Growth of the Internet, Web, and Mobile Platform -- Insight on Technology: Will Apps Make the Web Irrelevant? -- Origins and Growth of E-Commerce -- E-Commerce: A Brief History -- E-Commerce 1995-2000: Invention -- E-Commerce 2001-2006: Consolidation -- E-Commerce 2007-Present: Reinvention -- Insight on Business: Rocket Internet -- Assessing E-Commerce: Successes, Surprises, and Failures -- Understanding E-Commerce: Organizing Themes -- Technology: Infrastructure -- Business: Basic Concepts -- Society: Taming the Juggernaut -- Academic Disciplines Concerned with E-Commerce -- Technical Approaches -- Behavioral Approaches -- Insight on Society: Facebook and the Age of Privacy -- Case Study: Puma Goes Omni -- Review -- Key Concepts -- Questions -- Projects -- References -- 2: E-commerce Infrastructure -- Learning Objectives -- Wikitude, Layar, and Blippar: Augment My Reality -- The Internet: Technology Background -- The Evolution of the Internet: 1961-The Present -- The Internet: Key Technology Concepts.
Packet Switching -- Transmission Control Protocol/Internet Protocol (TCP/IP) -- IP Addresses -- Domain Names, DNS, and URLs -- Client/Server Computing -- The New Client: The Mobile Platform -- The Internet "Cloud Computing" Model: Hardware and Software as a Service -- Other Internet Protocols and Utility Programs -- The Internet Today -- The Internet Backbone -- Internet Exchange Points -- Campus Area Networks -- Internet Service Providers -- Intranets -- Who Governs the Internet? -- The Future Internet Infrastructure -- Limitations of the Current Internet -- Insight on Society: Government Regulation and Surveillance of the Internet -- The Internet2® Project -- The First Mile and the Last Mile -- Fiber Optics and the Bandwidth Explosion in the First Mile -- The Last Mile: Mobile Internet Access -- Telephone-based versus Computer Network-based Wireless Internet Access -- Internet Access Drones -- The Future Internet -- Latency Solutions -- Guaranteed Service Levels and Lower Error Rates -- Declining Costs -- The Internet of Things -- The Web -- Hypertext -- Markup Languages -- HyperText Markup Language (HTML) -- eXtensible Markup Language (XML) -- Insight on Technology: The Rise of HTML5 -- Web Servers and Clients -- Web Browsers -- The Internet and the Web: Features and Services -- E-Mail -- Instant Messaging -- Search Engines -- Online Forums -- Streaming Media -- Cookies -- Web 2.0 Features and Services -- Online Social Networks -- Blogs -- Really Simple Syndication (RSS) -- Podcasting -- Wikis -- Music and Video Services -- Internet Telephony -- Video Conferencing, Video Chatting, and Telepresence -- Intelligent Personal Assistants -- Mobile Apps: The Next Big Thing is Here -- Platforms for Mobile Application Development -- App Marketplaces -- Insight on Business: Apps for Everything: The App Ecosystem.
Case Study: Akamai Technologies: Attempting to Keep Supply Ahead of Demand -- Review -- Key Concepts -- Questions -- Projects -- References -- 3: Building an E-commerce Presence -- Learning Objectives -- The Financial Times : A Remodel for 21st Century Publishing Profitability -- Imagine Your E-Commerce Presence -- What's the idea? (The Visioning Process) -- Where's The Money: Business and Revenue Model -- Who and where is the Target Audience -- What is the Ballpark? Characterize the Marketplace -- Where's the Content Coming From? -- Know Yourself: Conduct a Swot Analysis -- Develop an E-Commerce Presence Map -- Develop a Timeline: Milestones -- How much will this Cost? -- Building an E-Commerce Presence: A Systematic Approach -- Planning: The Systems Development Life Cycle -- Systems Analysis/Planning: Identify Business Objectives, System Functionality, and Information Requirements -- System Design: Hardware and Software Platforms -- Building the System: In-House Versus Outsourcing -- Build your Own versus Outsourcing -- Host your Own versus Outsourcing -- Testing the System -- Implementation and Maintenance -- Factors in Optimizing Web Site Performance -- Choosing Software -- Simple Versus Multi-Tiered Web Site Architecture -- Web Server Software -- Site Management Tools -- Dynamic Page Generation Tools -- Application Servers -- E-Commerce Merchant Server Software Functionality -- Online Catalog -- Shopping Cart -- Credit Card Processing -- Merchant Server Software Packages (E-Commerce Software Platforms) -- Choosing an E-commerce Software Platform -- Choosing Hardware -- Right-Sizing your Hardware Platform: The Demand Side -- Right-Sizing your Hardware Platform: The Supply Side -- Other E-Commerce Site Tools -- Web Site Design: Basic Business Considerations -- Tools for Search Engine Optimization -- Tools for Interactivity and Active Content.
Common Gateway Interface (CGI) -- Active Server Pages (ASP) and ASP.NET -- Java, Java Server Pages (JSP), and JavaScript -- ActiveX and VBScript -- ColdFusion -- PHP, Ruby on Rails (RoR), and Django -- Other Design Elements -- Personalization Tools -- The Information Policy Set -- Developing a Mobile Web Site and Building Mobile Applications -- Insight on Society: Designing for Accessibility -- Planning and Building a Mobile Presence -- Mobile Presence: Design Considerations -- Cross-Platform Mobile App Development Tools -- Mobile Presence: Performance and Cost Considerations -- Insight on Technology: Building a Mobile Presence -- Case Study: Orbitz Worldwide Charts Its Mobile Trajectory -- Review -- Key Concepts -- Questions -- Projects -- References -- 4: E-commerce Security and Payment Systems -- Learning Objectives -- Europol: Takes on Cybercrime with EC3 -- The E-Commerce Security Environment -- The Scope Of The Problem -- The Underground Economy Marketplace: The Value of Stolen Information -- What Is Good E-Commerce Security? -- Dimensions Of E-Commerce Security -- The Tension Between Security And Other Values -- Ease of Use -- Public Safety and the Criminal Uses of the Internet -- Security Threats In The E-Commerce Environment -- Malicious Code -- Potentially Unwanted Programs (Pups) -- Phishing -- Hacking, Cybervandalism, and Hacktivism -- Insight on Society: The Ashley Madison Data Breach -- Data Breaches -- Credit Card Fraud/Theft -- Identity Fraud -- Spoofing, Pharming, and Spam (Junk) Web Sites -- Sniffing and Man-in-the-Middle Attacks -- Denial of Service (Dos) and Distributed Denial of Service (Ddos) Attacks -- Insider Attacks -- Poorly Designed Software -- Social Network Security Issues -- Mobile Platform Security Issues -- Cloud Security Issues -- Insight on Technology: Think Your Smartphone Is Secure?.
Internet of Things Security Issues -- Technology Solutions -- Protecting Internet Communications -- Encryption -- Symmetric Key Cryptography -- Public Key Cryptography -- Public Key Cryptography Using Digital Signatures and Hash Digests -- Digital Envelopes -- Digital Certificates and Public Key Infrastructure (PKI) -- Limitations of PKI -- Securing Channels Of Communication -- Secure Sockets Layer (SSL) and Transport Layer Security (TLS) -- Virtual Private Networks (VPNs) -- Wireless (Wi-Fi) Networks -- Protecting Networks -- Firewalls -- Proxy Servers -- Intrusion Detection and Prevention Systems -- Protecting Servers and Clients -- Operating System Security Enhancements -- Anti-Virus Software -- Management Policies, Business Procedures, And Public Laws -- A Security Plan: Management Policies -- The Role Of Laws And Public Policy -- Private and Private-Public Cooperation Efforts -- Government Policies and Controls on Encryption Software -- E-Commerce Payment Systems -- Online Credit Card Transactions -- Credit Card E-commerce Enablers -- PCI-DSS Compliance -- Limitations of Online Credit Card Payment Systems -- Alternative Online Payment Systems -- Mobile Payment Systems: Your Smartphone Wallet -- Social/Mobile Peer-To-Peer Payment Systems -- Digital Cash And Virtual Currencies -- Electronic Billing Presentment And Payment -- Insight on Business: Bitcoin -- Market Size And Growth -- EBPP Business Models -- Case Study: The Mobile Payment Marketplace: Goat Rodeo -- Review -- Key Concepts -- Questions -- Projects -- References -- 5: E-commerce Business Strategies -- Learning Objectives -- Ace & -- Tate: Disrupting the European Eyewear Industry -- E-Commerce Business Models -- Introduction -- Eight Key Elements Of A Business Model -- Value Proposition -- Revenue Model -- Insight on Society: Foursquare: Check Your Privacy at the Door.
Market Opportunity.
Altri titoli varianti E-Commerce 2016
E-commerce
Record Nr. UNINA-9910154960003321
Laudon Kenneth C  
, : Pearson Education UK, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui