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Human-Centered Digitalization and Services / / edited by Marja Toivonen, Eveliina Saari
| Human-Centered Digitalization and Services / / edited by Marja Toivonen, Eveliina Saari |
| Edizione | [1st ed. 2019.] |
| Pubbl/distr/stampa | Singapore : , : Springer Singapore : , : Imprint : Springer, , 2019 |
| Descrizione fisica | 1 online resource (XVI, 323 p. 32 illus., 24 illus. in color.) |
| Disciplina | 658.514 |
| Collana | Translational Systems Sciences |
| Soggetto topico |
Management
Industrial management Computers Aging Innovation/Technology Management Information Systems and Communication Service |
| ISBN | 981-13-7725-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Chapter 1: Transformations of Services -- Chapter 2: Human-centric service co-innovation in public services from a practice-based perspective: a case of elderly care -- Chapter 3: Systems perspectives on the interaction between human and technological resources -- Chapter 4: HUMAN-CENTERED CO-EVALUATION METHOD AS A MEANS FOR SUSTAINABLE SERVICE INNOVATIONS -- Chapter 5: The changing everyday life of families and young people -- Chapter 6: Institutional logics in service ecosystems — an analysis of immigration and social inclusion -- Chapter 7: The views of professionals on patients’ value co-creation activities in public healthcare -- Chapter 8: Learning to interpret technological breakdowns: A path to technological literacy -- Chapter 9: Aging and technology in Japan and Finland – Comparative remarks -- Chapter 10: Robots as social and physical assistants in elderly care -- Chapter 11: Innovation by experimenting in public services -- Chapter 12: New Information Systems Supporting the Emotional Aspect of Care -- Chapter 13: Reframing Autonomy—My Data, Our Data and the Question of Human Dignity -- Chapter 14: Elderly care and digital services: Toward a sustainable sociotechnical transition -- Chapter 15: The Cinderella Story – Employees Reaching for New Agency in the Digital Era -- Chapter 16: How Society Can Maintain Human-Centric Artificial Intelligence. |
| Record Nr. | UNINA-9910350208803321 |
| Singapore : , : Springer Singapore : , : Imprint : Springer, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service Innovation : Novel Ways of Creating Value in Actor Systems / / edited by Marja Toivonen
| Service Innovation : Novel Ways of Creating Value in Actor Systems / / edited by Marja Toivonen |
| Edizione | [1st ed. 2016.] |
| Pubbl/distr/stampa | Tokyo : , : Springer Japan : , : Imprint : Springer, , 2016 |
| Descrizione fisica | 1 online resource (293 p.) |
| Disciplina | 658.4 |
| Collana | Translational Systems Sciences |
| Soggetto topico |
Service industries
Management Industrial management Information technology Business—Data processing Services Innovation/Technology Management IT in Business |
| ISBN | 4-431-54922-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Preface -- Part 1: Services, Service Systems and Value Co-creation -- 1. Twenty Years of Service Innovation Research -- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation -- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions -- 4. Social Innovations and Its Relationships with Service and System Innovations -- Part 2: Managing Service Innovation -- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension? -- 6. Innovating in Practices -- 7. Innovating Services Through Experiences: An Investigation of Services Cape’s Pivotal Role -- 8. Struggling at the Front Line: ICT and Service Innovation -- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts -- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation -- 10. Innovation in Public Service Systems -- 11. Service Innovation in Industrial Contexts -- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China -- 13. Internationalization as Innovation Driver in Services. |
| Record Nr. | UNINA-9910254954603321 |
| Tokyo : , : Springer Japan : , : Imprint : Springer, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||