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Strategic change management in public sector organisations / / David Baker ; case studies researched and written by Kathryn Taylor
Strategic change management in public sector organisations / / David Baker ; case studies researched and written by Kathryn Taylor
Autore Baker David <1952-, >
Pubbl/distr/stampa Oxford, England : , : Chandos Publishing, , 2007
Descrizione fisica 1 online resource (329 p.)
Disciplina 658.406
Altri autori (Persone) TaylorKathryn
Soggetto topico Organizational change
Public administration
Nonprofit organizations - Management
Soggetto genere / forma Electronic books.
ISBN 1-78063-158-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Strategic Change Management in Public Sector Organisations; Copyright; Dedication; Contents; List of boxes, case studies, figures and tables; List of abbreviations; Acknowledgements; Note on the case studies; Preface; About the author; 1 Introducing change and strategic change management; Introduction; Change; The organisation; Not-for-profit organisations; The necessity for change; The user; Competition; Diversity and diversification; Legislation; Human resource management; Technology; Finance; Types of change; Organisational readiness for change; Change management
Strategic change managementDefining strategy; Why is strategy so important in change management?; Summary; Notes; References; 2 Structure and culture; Introduction; Structure; Types of structure; ICT and structure; Culture; Organisational culture; Types of culture; Sub-cultures; Power; The challenge of changing organisational cultures; Approaches to culture change; Recognising diversity; Culture change in context; People change; Summary; References; 3 Building blocks; Introduction; Rationale for change; Environmental knowledge; Frameworks; Timing; Time; Resource allocation; Changing direction
IterationCommitment; Consistency; Integrity, truthfulness, openness, ethical standards; Communication; Communication techniques and approaches; Motivation; Involvement and engagement; Encouragement; Empowerment; Bottom-up and top-down approaches; Change versus continuity; Managing resistance; Conflict management; Summary; Note; References; 4 Roles and responsibilities, partners and players; Introduction; Managers; The change manager; The workforce; Change agents; The HR manager; External stakeholders; Governors and leaders; Leadership; Leadership and management; Style; The single leader
TeamsPartnership working; Summary; Notes; References; 5 Learning for change; Introduction; Strategic human resource management; Recruitment, selection and promotion; Training and development; Leadership development; Management development; Lessons learned; The learning organisation; Summary; References; 6 Strategy development; Introduction; Strategy development; The strategic plan; Vision; Mission; Values; Aims and objectives; Position and operating statements; Action plans; Summary; References; 7 Route mapping for change: techniques and tools; Introduction; Forecasting; Delphi
Environmental analysisStakeholder analysis; Benchmarking; Portfolio analysis; Market analysis; Balanced scorecard; Innovation scorecard; SWOT analysis; 7S model; Content, context and process model; Force field analysis; SIPOC; Summary; Notes; References; 8 Change implementation: techniques and tools; Introduction; Strategic and operational levels; Systems thinking; Hard Systems Approach; Soft Systems Methodology; Systems Intervention Strategy; Appreciative Inquiry; Spiral Dynamics2; Organisational Development; Business Process Re-engineering; Investors in People; Total Quality Management
EFQM
Record Nr. UNINA-9910511628103321
Baker David <1952-, >  
Oxford, England : , : Chandos Publishing, , 2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Strategic change management in public sector organisations / / David Baker ; case studies researched and written by Kathryn Taylor
Strategic change management in public sector organisations / / David Baker ; case studies researched and written by Kathryn Taylor
Autore Baker David <1952-, >
Pubbl/distr/stampa Oxford, England : , : Chandos Publishing, , 2007
Descrizione fisica 1 online resource (329 p.)
Disciplina 658.406
Altri autori (Persone) TaylorKathryn
Soggetto topico Organizational change
Public administration
Nonprofit organizations - Management
ISBN 1-78063-158-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Strategic Change Management in Public Sector Organisations; Copyright; Dedication; Contents; List of boxes, case studies, figures and tables; List of abbreviations; Acknowledgements; Note on the case studies; Preface; About the author; 1 Introducing change and strategic change management; Introduction; Change; The organisation; Not-for-profit organisations; The necessity for change; The user; Competition; Diversity and diversification; Legislation; Human resource management; Technology; Finance; Types of change; Organisational readiness for change; Change management
Strategic change managementDefining strategy; Why is strategy so important in change management?; Summary; Notes; References; 2 Structure and culture; Introduction; Structure; Types of structure; ICT and structure; Culture; Organisational culture; Types of culture; Sub-cultures; Power; The challenge of changing organisational cultures; Approaches to culture change; Recognising diversity; Culture change in context; People change; Summary; References; 3 Building blocks; Introduction; Rationale for change; Environmental knowledge; Frameworks; Timing; Time; Resource allocation; Changing direction
IterationCommitment; Consistency; Integrity, truthfulness, openness, ethical standards; Communication; Communication techniques and approaches; Motivation; Involvement and engagement; Encouragement; Empowerment; Bottom-up and top-down approaches; Change versus continuity; Managing resistance; Conflict management; Summary; Note; References; 4 Roles and responsibilities, partners and players; Introduction; Managers; The change manager; The workforce; Change agents; The HR manager; External stakeholders; Governors and leaders; Leadership; Leadership and management; Style; The single leader
TeamsPartnership working; Summary; Notes; References; 5 Learning for change; Introduction; Strategic human resource management; Recruitment, selection and promotion; Training and development; Leadership development; Management development; Lessons learned; The learning organisation; Summary; References; 6 Strategy development; Introduction; Strategy development; The strategic plan; Vision; Mission; Values; Aims and objectives; Position and operating statements; Action plans; Summary; References; 7 Route mapping for change: techniques and tools; Introduction; Forecasting; Delphi
Environmental analysisStakeholder analysis; Benchmarking; Portfolio analysis; Market analysis; Balanced scorecard; Innovation scorecard; SWOT analysis; 7S model; Content, context and process model; Force field analysis; SIPOC; Summary; Notes; References; 8 Change implementation: techniques and tools; Introduction; Strategic and operational levels; Systems thinking; Hard Systems Approach; Soft Systems Methodology; Systems Intervention Strategy; Appreciative Inquiry; Spiral Dynamics2; Organisational Development; Business Process Re-engineering; Investors in People; Total Quality Management
EFQM
Record Nr. UNINA-9910791330403321
Baker David <1952-, >  
Oxford, England : , : Chandos Publishing, , 2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Strategic change management in public sector organisations / / David Baker ; case studies researched and written by Kathryn Taylor
Strategic change management in public sector organisations / / David Baker ; case studies researched and written by Kathryn Taylor
Autore Baker David <1952-, >
Pubbl/distr/stampa Oxford, England : , : Chandos Publishing, , 2007
Descrizione fisica 1 online resource (329 p.)
Disciplina 658.406
Altri autori (Persone) TaylorKathryn
Soggetto topico Organizational change
Public administration
Nonprofit organizations - Management
ISBN 1-78063-158-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Strategic Change Management in Public Sector Organisations; Copyright; Dedication; Contents; List of boxes, case studies, figures and tables; List of abbreviations; Acknowledgements; Note on the case studies; Preface; About the author; 1 Introducing change and strategic change management; Introduction; Change; The organisation; Not-for-profit organisations; The necessity for change; The user; Competition; Diversity and diversification; Legislation; Human resource management; Technology; Finance; Types of change; Organisational readiness for change; Change management
Strategic change managementDefining strategy; Why is strategy so important in change management?; Summary; Notes; References; 2 Structure and culture; Introduction; Structure; Types of structure; ICT and structure; Culture; Organisational culture; Types of culture; Sub-cultures; Power; The challenge of changing organisational cultures; Approaches to culture change; Recognising diversity; Culture change in context; People change; Summary; References; 3 Building blocks; Introduction; Rationale for change; Environmental knowledge; Frameworks; Timing; Time; Resource allocation; Changing direction
IterationCommitment; Consistency; Integrity, truthfulness, openness, ethical standards; Communication; Communication techniques and approaches; Motivation; Involvement and engagement; Encouragement; Empowerment; Bottom-up and top-down approaches; Change versus continuity; Managing resistance; Conflict management; Summary; Note; References; 4 Roles and responsibilities, partners and players; Introduction; Managers; The change manager; The workforce; Change agents; The HR manager; External stakeholders; Governors and leaders; Leadership; Leadership and management; Style; The single leader
TeamsPartnership working; Summary; Notes; References; 5 Learning for change; Introduction; Strategic human resource management; Recruitment, selection and promotion; Training and development; Leadership development; Management development; Lessons learned; The learning organisation; Summary; References; 6 Strategy development; Introduction; Strategy development; The strategic plan; Vision; Mission; Values; Aims and objectives; Position and operating statements; Action plans; Summary; References; 7 Route mapping for change: techniques and tools; Introduction; Forecasting; Delphi
Environmental analysisStakeholder analysis; Benchmarking; Portfolio analysis; Market analysis; Balanced scorecard; Innovation scorecard; SWOT analysis; 7S model; Content, context and process model; Force field analysis; SIPOC; Summary; Notes; References; 8 Change implementation: techniques and tools; Introduction; Strategic and operational levels; Systems thinking; Hard Systems Approach; Soft Systems Methodology; Systems Intervention Strategy; Appreciative Inquiry; Spiral Dynamics2; Organisational Development; Business Process Re-engineering; Investors in People; Total Quality Management
EFQM
Record Nr. UNINA-9910823813103321
Baker David <1952-, >  
Oxford, England : , : Chandos Publishing, , 2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui