L’apogée des syndicalismes en Europe occidentale : 1960-1985 / / Michel Pigenet, Patrick Pasture, Jean-Louis Robert
| L’apogée des syndicalismes en Europe occidentale : 1960-1985 / / Michel Pigenet, Patrick Pasture, Jean-Louis Robert |
| Autore | Berggren Lars |
| Pubbl/distr/stampa | Paris, : Éditions de la Sorbonne, 2020 |
| Descrizione fisica | 1 online resource (282 p.) |
| Altri autori (Persone) |
BertaGiuseppe
BolleFrancine CausaranoPietro DeneckereGita DevolderConny DreyfusMichel FrajermanLaurent FrançoisPieter GeorgiFrank HatzfeldNicolas HofmannJörg HymanRichard KohlHeribert LemosseMichel MilnerSusan MouriauxRené NijhoffEric PasturePatrick PennetierClaude PigenetMichel PuissantJean RobertAndré StewartPaul TartakowskyDanielle TyssensJeffrey Van der LindenMarcel WhitesideNoël WrigleyChris WunderDieter RobertJean-Louis |
| Collana | Internationale |
| Soggetto topico |
History
syndicalisme apogée histoire État salariat militantisme opinion publique mouvement social |
| Soggetto non controllato |
syndicalisme
apogée histoire État salariat militantisme opinion publique mouvement social |
| ISBN | 979-1-03-510367-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | fre |
| Record Nr. | UNINA-9910496039003321 |
Berggren Lars
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| Paris, : Éditions de la Sorbonne, 2020 | ||
| Lo trovi qui: Univ. Federico II | ||
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Beckett, Lacan and the Gaze / / Llewellyn Brown, Paul Stewart
| Beckett, Lacan and the Gaze / / Llewellyn Brown, Paul Stewart |
| Autore | Brown Llewellyn |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hannover, : ibidem, 2019 |
| Descrizione fisica | 1 online resource (625 pages) |
| Disciplina | 848.91409 |
| Collana | Samuel Beckett in Company |
| Soggetto topico |
Beckett
Lacan Literature Literatur |
| ISBN |
9783838272399
3838272390 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Table of contents -- List of Illustrations -- Abbreviations and editions used for works by Beckett -- Acknowledgements -- Introduction -- 1 - The collapse of Collective Reality -- 2 - Mirrors and Frames -- 3 - Light and Darkness -- 4 - Doubles and Spectres -- 5 - Variants of an Ideal -- 6 - The Monad -- 7 - Seeing and Unseeing -- 8 - Technology and the Gaze -- Conclusion -- Bibliography -- Index. |
| Record Nr. | UNINA-9910967975903321 |
Brown Llewellyn
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| Hannover, : ibidem, 2019 | ||
| Lo trovi qui: Univ. Federico II | ||
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Branded customer service : the new competitive edge / / by Janelle Barlow and Paul Stewart
| Branded customer service : the new competitive edge / / by Janelle Barlow and Paul Stewart |
| Autore | Barlow Janelle <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler, 2006 |
| Descrizione fisica | 1 online resource (278 p.) |
| Disciplina | 658.8/12 |
| Altri autori (Persone) | StewartPaul |
| Soggetto topico |
Customer services
Business names Brand name products |
| ISBN |
9786612298806
9781282298804 1282298801 9781576758861 1576758869 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Title Page -- Copyright Page -- Foreword -- Acknowledgments -- Introduction: On-Brand or Off-Brand -- Why this book now? -- What flocking birds can teach us about branded service -- How to use this book -- Who this book is for -- Part I: Linking the Big World of Branding to Customer Service -- 1: The Branding Imperative -- Branding: A way of doing business -- Off-brand -- Brands: A compelling point of differentiation -- Your brand in action -- Consumers "own" their brands: the case of starship -- Brands are names, logos, beliefs-and experiences -- The history of branding as it relates to the customer experience -- Brands and their links to psychological and social benefits -- Branding helps focus attention -- Branding as an evolving concept -- Brands hold their own attitudes -- Are brands losing their power to attract? -- Brand identity -- Brand stories -- On-brand -- Strong brands make economic sense -- Brand study: Apple Computer claims its defined space -- The challenge of channel marketing -- 2: Generic Customer Service Isn't Enough Anymore -- Brands deliver customers -- being on-brand keeps them coming back -- The heart of the challenge: delivering brands through service experiences -- What you see through a service lens is what you deliver -- Off-brand -- Service moments of truth through the eyes of branding -- Off-brand -- The swell of customer dissatisfaction -- Without trust in your brand, forget it! -- On-brand and off-brand -- Off-brand no trust -- The impact of customer contact on loyalty -- Customer service can be your ongoing brand reinforcer -- Loyalty is behavior that grows out of an ongoing relationship -- The limitations of generic customer skills training -- On-brand -- Generic service in the airline industry -- On-brand -- Why scripting won't work with branded customer service.
Our Lucaya brand study: a case of inspired on-brand behaviors -- Our Lucaya's brand induction program -- Giving the Bahamians permission to fly like swirling flocks of birds -- 3: Road Map to Branded Customer Service -- Brand space: staff cannot deliver what they do not know -- Four customer service strategies: which one is for you? -- How to polish your service lens to reflect your brand promises -- Off-brand -- Two types of branded customer service -- Service can be offered in a way that reinforces your product brand -- Service can be branded so it is the dominant aspect of the brand -- On-brand -- Branding with bad service: it can be done -- On-brand -- Impact of branding your customer service -- Branded customer service and themed customer service -- Not everyone wants a themed customer experience -- Build-A-Bear: successful themed experience -- Envelop you: successful (fictionalized) branded customer service -- Part II: Embedding On-Brand Service Into Your Organizational DNA -- 4: Defining Your Brand DNA -- What is your brand DNA -- Relating your brand values to the five classic dimensions of customer service -- ServQual applied -- Inside-out branding -- TMI: an internal analysis -- From time manager workshops to culture change consulting -- Inside-out brand model -- Three defining market challenges -- Classic marketing mistakes when defining brand space -- Stretch: Finding your space between brand push and pull -- Off-brand -- Signals of an on-brand culture -- Human resources as a strategic brand partner -- 5: Brand Power Tools: Likability, Reinforcement, and Consistency -- Power tool 1: Likability -- Power tool 2: Reinforcement -- Off-brand -- Power tool 3: Consistency -- Off-brand (AND HORRIBLE GENERIC SERVICE) -- 6: Culture Change: The Bedrock of Brand Development -- The power of corporate culture and brands -- Changing corporate cultures. Culture change and inside-out branding -- Brand study: Vodafone New Zealand -- 7: Communicating to Ensure Brand Resonance -- Seven guidelines for managing your internal brand communication -- Brand copy strategy -- Writer's workshop -- Off-brand -- The outside in: your external marketing impacts your insides -- 8: Internal Word of Mouth: The Role of Brand Champions -- The role of brand champions -- Whom to nominate as brand champions -- Education for brand champions -- Management support for brand champions -- Brand champions as monitors of on- and off-brand behavior -- Brand champions as connectors -- 9: Human Resources: The Window to the Corporate Soul -- Staff recruitment -- On-brand hiring practices: Pret a Manger -- Brand book -- Brand study: The role of HR at the Isle of Capri Casinos -- Part III: The Branded Customer Service Toolbox -- 10: Great Brands Are Supported from Within: The Role of Management -- The brand or the bland: Defining your brand in the mind of your staff -- The value of repeated communications -- Using a discovery process to get the brand -- What managers want and need to know about their brand -- 11: Selling In a Branded World: Linking Your Brand Proposition to Your Sales Messages -- How relationship marketing affects branding -- Relationship marketing implies knowledge about the customer -- Selling creates time for reinforcing the brand -- Your sales structures and systems impact the brand your customers are delivered -- Consistency and on-brand selling -- On-brand -- 12: The Toolbox of On-Brand Exercises -- Brand awareness exercises for staff -- Brand knowledge: what are brands all about? -- Brand specificity: what is unique about our brand? -- Brand assessment: are we on-brand or off-brand? -- Brand delivery: what does our brand look like in action? -- On-brand exercises for managers -- Reinforcement communication. Brand alignment -- Ensuring your sales approach and messages are on-brand -- Final Thoughts -- Notes -- Bibliography -- Index -- About the Authors -- About Berrett-Koehler Publishers -- Be Connected. |
| Record Nr. | UNINA-9910960164803321 |
Barlow Janelle <1943->
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| San Francisco, Calif., : Berrett-Koehler, 2006 | ||
| Lo trovi qui: Univ. Federico II | ||
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Electrical Power and Energy Systems for Transportation Applications / Chris Bingham, Paul Stewart
| Electrical Power and Energy Systems for Transportation Applications / Chris Bingham, Paul Stewart |
| Autore | Bingham Chris |
| Pubbl/distr/stampa | MDPI - Multidisciplinary Digital Publishing Institute, 2017 |
| Descrizione fisica | 1 electronic resource (XX, 572 p.) |
| Soggetto non controllato |
electrical power systems
distributed power systems electrical drives electric vehicles power electronics renewable energy energy management power systems power generation energy systems energy conversion electrical machines |
| ISBN |
9783038422426
3038422428 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910220021203321 |
Bingham Chris
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| MDPI - Multidisciplinary Digital Publishing Institute, 2017 | ||
| Lo trovi qui: Univ. Federico II | ||
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The Palgrave Handbook of the Sociology of Work in Europe / / edited by Paul Stewart, Jean-Pierre Durand, Maria-Magdalena Richea
| The Palgrave Handbook of the Sociology of Work in Europe / / edited by Paul Stewart, Jean-Pierre Durand, Maria-Magdalena Richea |
| Edizione | [1st ed. 2019.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2019 |
| Descrizione fisica | 1 online resource (473 pages) |
| Disciplina | 331.094 |
| Soggetto topico |
Industrial sociology
Labor History Personnel management Sociology of Work Labor History Human Resource Management |
| ISBN |
9783319932064
3319932063 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Chapter 1. Towards a Sociology of the Sociology of Work in the UK since 1945: The Myth of the Golden Age; Carol Stephenson, Paul Stewart, David Wray -- Chapter 2. The Sociology of Work in France, Guillaume Tiffon, Jean-Pierre Durand. - Chapter 3. Sociology of Work in Germany; Holm-Detlev Köhler -- Chapter 4. Labour Sociology in Italy: Resisting Erosion Through Transformation and Dynamism; Valeria Pulignano -- Chapter 5. The Politics of Sociology and the Challenges of Transitions, Formalisation and Fragmentation: The Study of Work and Employment in Spain; Miguel Martínez Lucio, Carlos J. Fernández Rodríguez. - Chapter 6. Swedish Sociology of Work; Bengt Furåker -- Chapter 7. The Sociology of Work in Finland; Markku Sippola, Tuomo Alasoini -- Chapter 8. Sociology of Work in Poland; Adam Mrozowicki. - Chapter 9. Sociology of Work in Hungary; Violetta Zentai -- Chapter 10. Sociology of Work in Bulgaria; Vassil Kirov. - Chapter 11. Sociological Approaches to Work in Romania Since 1945; Norbert Petrovici, Florin Faje. - Conclusion; the Editors and the Authors. . |
| Record Nr. | UNINA-9910337722603321 |
| Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2019 | ||
| Lo trovi qui: Univ. Federico II | ||
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Pop Beckett: Intersections with Popular Culture / / Paul Stewart, David Pattie, Paul Stewart, Ken Alba, Jo Baker, James Baxter, Jonathan Bignell, Dilks Stephen, Anna Douglass, David Pattie, John Pilling, Mark Schreiber, Hannah Simpson, Paul Stewart, Pim Verhulst, Selvin Yaltir
| Pop Beckett: Intersections with Popular Culture / / Paul Stewart, David Pattie, Paul Stewart, Ken Alba, Jo Baker, James Baxter, Jonathan Bignell, Dilks Stephen, Anna Douglass, David Pattie, John Pilling, Mark Schreiber, Hannah Simpson, Paul Stewart, Pim Verhulst, Selvin Yaltir |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hannover, : ibidem, 2019 |
| Descrizione fisica | 1 online resource (311 pages) |
| Disciplina | 848.91409 |
| Collana | Samuel Beckett in Company |
| Soggetto topico |
Kultur
Kunst Beckett Art Culture |
| ISBN |
9783838271934
3838271939 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Table of Contents -- List of Illustrations -- Introduction - Paul Stewart and David Pattie -- Sad Rags in Fancy Dress: Early Beckettian Burlesques - John Pilling -- Beckett and the Mass Medium of Radio: Bridging 'High' and 'Low' Culture in All That Fall - Pim Verhulst -- "Do You Really Enjoy the Modern Play?": Beckett on Commercial Television - Jonathan Bignell -- Going Underground: Publicity Campaigns on Beckett's Behalf, 1955-1969 - Stephen Dilks -- Beckett's 'heavy news': Considerations of the American Counterculture and Evergreen Review - James Baxter -- Staining the Gutter: Beckett in Art Spiegelman's Maus - Paul Stewart -- Beckett and Memes: Online Aftertexts - Ken Alba -- "Play it again, Sam!" Samuel Beckett, Popular Video Art and Video Games - Mark Schreiber -- The Aesthetics of Failure in Beckett and Getting Over It with Bennett Foddy - Anna Douglass -- Waiting for GOdoT: Samuel Beckett and HBO's Game of Thrones - Hannah Simpson -- Sociability in Beckett and the Coen Brothers: Idle Talk, 'Pseudocouples' and more - Selvin Yaltır -- God is in the House: Beckett and Cave - David Pattie -- A Country Road, A Tree: An Interview with Jo Baker - Paul Stewart -- Contributors. |
| Record Nr. | UNINA-9910955215203321 |
| Hannover, : ibidem, 2019 | ||
| Lo trovi qui: Univ. Federico II | ||
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Still: Samuel Beckett’s Quietism / / Andy Wimbush, Paul Stewart
| Still: Samuel Beckett’s Quietism / / Andy Wimbush, Paul Stewart |
| Autore | Wimbush Andy, Dr. |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hannover, : ibidem, 2020 |
| Descrizione fisica | 1 online resource (291 pages) : illustrations |
| Disciplina | 848.91409 |
| Collana | Samuel Beckett in Company |
| Soggetto topico |
Samuel Beckett
Quietism Quietismus Philosophy Philosophie |
| ISBN | 3-8382-7369-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Acknowledgements -- Abbreviations and conventions -- Published works by Samuel Beckett -- Unpublished works by Samuel Beckett -- Other works -- Reference books -- Beckett's correspondents -- Introduction La vie très quiétiste -- Chapter 1 Dereliction into Literature: Quietism and Beckett's 1930s -- Quietism in Seventeenth-Century Catholicism -- Arthur Schopenhauer's Quietism -- Beckett and Schopenhauer -- Áskesis, Mysticism, and Belief -- André Gide and Dostoevskian Quietism -- Christian Mysticism -- Quietism and Hellenistic Philosophy -- A Basis for Quietism -- Humanistic Quietism -- Abject Self-Referring Quietism -- Geulincx and Quietism? -- Quietism continues -- Conclusion -- Chapter 2 A Sufferer of My Pains: Murphy and the Little World -- Tat tvam asi -- The Alyosha Mistake -- Luciferian Concentration -- The Need for Brotherhood -- Into the Big World -- Conclusion -- Chapter 3 Remnants of a Pensum: Decay and quietist aesthetics from Dream of Fair to Middling Women to Molloy -- Moran's Prayer -- Molloy and the Contemplative Life -- The Thing in Ruins -- The Fundamental Unheroic -- The Tranquillity of Decomposition -- Moran Checks the Rot -- Moran's Putrefaction -- Quietism, Violence, and Contradiction -- Conclusion -- Chapter 4 The Sage Under the Bo: How It Is, Ernst Haeckel and Beckett's (German) Buddhism -- Beckett and Buddhism: A Biographical and Critical History -- The Western Religious Epic in How It Is -- Darwin and the Natural Order -- The Eastern Sage -- Victims and Tormentors -- The End of Suffering? -- Conclusion -- Chapter 5 so much short of blessed nothing: Salvation, rebirth and the late prose -- Beckett's novel 'series' -- Proustian Rebirth -- Rebirth in the Trilogy -- The Mystic Paradox -- True refuge: from Ping to Lessness -- Unhappily no: Company -- The One True End to Time and Grief: Stirrings Still -- Conclusion.
Afterword -- Bibliography -- Published works by Samuel Beckett -- Unpublished work by Samuel Beckett -- Secondary material on Beckett -- General works -- Index. |
| Record Nr. | UNINA-9910973866903321 |
Wimbush Andy, Dr.
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| Hannover, : ibidem, 2020 | ||
| Lo trovi qui: Univ. Federico II | ||
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Transdisciplinary Beckett : Visual Arts, Music, and the Creative Process / / Lucy Jeffery, Paul Stewart
| Transdisciplinary Beckett : Visual Arts, Music, and the Creative Process / / Lucy Jeffery, Paul Stewart |
| Autore | Jeffery Lucy |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hannover, : ibidem, 2021 |
| Descrizione fisica | 1 online resource (341 pages) |
| Disciplina | 848.91409 |
| Collana | Samuel Beckett in Company |
| Soggetto topico |
Literatur
Literature Samuel Beckett Transdisiplinary Transdisziplinarität |
| ISBN | 3-8382-7584-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Table of Contents -- List of Illustrations -- List of Abbreviations and Nota -- Acknowledgements -- Introduction -- Watt's 'wild and unintelligible' painting -- Radio waves of 'encircling gloo-oom' -- Watching Beethoven and Schubert -- Paint it blue: 'The vision at last' -- Conclusion -- Bibliography -- Index. |
| Record Nr. | UNINA-9910967633403321 |
Jeffery Lucy
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| Hannover, : ibidem, 2021 | ||
| Lo trovi qui: Univ. Federico II | ||
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Transdisciplinary Beckett : visual arts, music, and the creative process / / Lucy Jeffrey ; edited by Paul Stewart
| Transdisciplinary Beckett : visual arts, music, and the creative process / / Lucy Jeffrey ; edited by Paul Stewart |
| Pubbl/distr/stampa | Stuttgart : , : Ibidem Verlag, , [2021] |
| Descrizione fisica | 1 online resource (341 pages) |
| Disciplina | 848.91409 |
| Collana | Samuel Beckett in Company |
| Soggetto topico |
Art and literature
Performing arts and literature |
| ISBN | 3-8382-7584-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Table of Contents -- List of Illustrations -- List of Abbreviations and Nota -- Acknowledgements -- Introduction -- Watt's 'wild and unintelligible' painting -- Radio waves of 'encircling gloo-oom' -- Watching Beethoven and Schubert -- Paint it blue: 'The vision at last' -- Conclusion -- Bibliography -- Index. |
| Record Nr. | UNINA-9910795415703321 |
| Stuttgart : , : Ibidem Verlag, , [2021] | ||
| Lo trovi qui: Univ. Federico II | ||
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Transdisciplinary Beckett : visual arts, music, and the creative process / / Lucy Jeffrey ; edited by Paul Stewart
| Transdisciplinary Beckett : visual arts, music, and the creative process / / Lucy Jeffrey ; edited by Paul Stewart |
| Pubbl/distr/stampa | Stuttgart : , : Ibidem Verlag, , [2021] |
| Descrizione fisica | 1 online resource (341 pages) |
| Disciplina | 848.91409 |
| Collana | Samuel Beckett in Company |
| Soggetto topico |
Art and literature
Performing arts and literature |
| ISBN | 3-8382-7584-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Table of Contents -- List of Illustrations -- List of Abbreviations and Nota -- Acknowledgements -- Introduction -- Watt's 'wild and unintelligible' painting -- Radio waves of 'encircling gloo-oom' -- Watching Beethoven and Schubert -- Paint it blue: 'The vision at last' -- Conclusion -- Bibliography -- Index. |
| Record Nr. | UNINA-9910822233303321 |
| Stuttgart : , : Ibidem Verlag, , [2021] | ||
| Lo trovi qui: Univ. Federico II | ||
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