Benchmarking in services [[electronic resource] /] / guest editors, Jaideep G. Motwani and Victor E. Sower |
Pubbl/distr/stampa | Bradford, England, : Emerald Group Publishing, c2006 |
Descrizione fisica | 1 online resource (163 p.) |
Disciplina | 658/.562 |
Altri autori (Persone) |
MotwaniJaideep G
SowerVictor E |
Collana | Benchmarking, an international journal |
Soggetto topico |
Benchmarking (Management)
Total quality management |
Soggetto genere / forma | Electronic books. |
ISBN |
1-280-54713-8
9786610547135 1-84663-029-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; Identifying and studying "best-performing" services; Profitability in professional sports and benchmarking: the case of NBA franchises; The internal performance measures of bank lending: a value-added approach; Integrating quality function deployment and benchmarking to achieve greater profitability; A framework for information services: benchmarking for countries and companies; Laboratory service evaluation: laboratory product model and the supply chain
Understanding the challenges of implementing best practices in hospitality and tourism SMEsBenchmarking customer service on the internet: best practices from family businesses; Success factors for achieving high service revenues in manufacturing companies |
Record Nr. | UNINA-9910450400803321 |
Bradford, England, : Emerald Group Publishing, c2006 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Benchmarking in services [[electronic resource] /] / guest editors, Jaideep G. Motwani and Victor E. Sower |
Pubbl/distr/stampa | Bradford, England, : Emerald Group Publishing, c2006 |
Descrizione fisica | 1 online resource (163 p.) |
Disciplina | 658/.562 |
Altri autori (Persone) |
MotwaniJaideep G
SowerVictor E |
Collana | Benchmarking, an international journal |
Soggetto topico |
Benchmarking (Management)
Total quality management |
ISBN |
1-280-54713-8
9786610547135 1-84663-029-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; Identifying and studying "best-performing" services; Profitability in professional sports and benchmarking: the case of NBA franchises; The internal performance measures of bank lending: a value-added approach; Integrating quality function deployment and benchmarking to achieve greater profitability; A framework for information services: benchmarking for countries and companies; Laboratory service evaluation: laboratory product model and the supply chain
Understanding the challenges of implementing best practices in hospitality and tourism SMEsBenchmarking customer service on the internet: best practices from family businesses; Success factors for achieving high service revenues in manufacturing companies |
Record Nr. | UNINA-9910783536203321 |
Bradford, England, : Emerald Group Publishing, c2006 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Benchmarking in services / / guest editors, Jaideep G. Motwani and Victor E. Sower |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Bradford, England, : Emerald Group Publishing, c2006 |
Descrizione fisica | 1 online resource (163 p.) |
Disciplina | 658/.562 |
Altri autori (Persone) |
MotwaniJaideep G
SowerVictor E |
Collana | Benchmarking, an international journal |
Soggetto topico |
Benchmarking (Management)
Total quality management |
ISBN |
1-280-54713-8
9786610547135 1-84663-029-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; Identifying and studying "best-performing" services; Profitability in professional sports and benchmarking: the case of NBA franchises; The internal performance measures of bank lending: a value-added approach; Integrating quality function deployment and benchmarking to achieve greater profitability; A framework for information services: benchmarking for countries and companies; Laboratory service evaluation: laboratory product model and the supply chain
Understanding the challenges of implementing best practices in hospitality and tourism SMEsBenchmarking customer service on the internet: best practices from family businesses; Success factors for achieving high service revenues in manufacturing companies |
Record Nr. | UNINA-9910812050703321 |
Bradford, England, : Emerald Group Publishing, c2006 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
RFID for the supply chain and operations professional [[electronic resource] /] / Pamela Zelbst and Victor Sower |
Autore | Zelbst Pamela |
Edizione | [1st ed.] |
Pubbl/distr/stampa | [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, c2012 |
Descrizione fisica | 1 online resource (149 p.) |
Disciplina | 658.787 |
Altri autori (Persone) | SowerVictor E |
Collana | Supply and operations management collection |
Soggetto topico |
Radio frequency identification systems
Business logistics |
Soggetto genere / forma | Electronic books. |
Soggetto non controllato |
RFID
effectiveness efficiency timeliness agility inventory management asset tracking real-time information systems RFID integration RFID implementation customer responsiveness |
ISBN |
1-78268-092-6
1-283-89296-0 1-60649-269-1 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | List of illustrations -- Abbreviations and acronyms -- Acknowledgments -- 1. RFID basics -- 2. RFID technology essentials -- 3. Uses of RFID technology -- 4. RFID is not a solution waiting for a problem -- 5. Implementing RFID -- 6. Business cases for RFID -- 7. Conclusions -- Appendix. RFID standards -- Notes -- References -- Index. |
Record Nr. | UNINA-9910457435103321 |
Zelbst Pamela | ||
[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, c2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
RFID for the supply chain and operations professional [[electronic resource] /] / Pamela Zelbst and Victor Sower |
Autore | Zelbst Pamela |
Edizione | [1st ed.] |
Pubbl/distr/stampa | [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, c2012 |
Descrizione fisica | 1 online resource (149 p.) |
Disciplina | 658.787 |
Altri autori (Persone) | SowerVictor E |
Collana | Supply and operations management collection |
Soggetto topico |
Radio frequency identification systems
Business logistics |
Soggetto genere / forma | Electronic books. |
Soggetto non controllato |
RFID
effectiveness efficiency timeliness agility inventory management asset tracking real-time information systems RFID integration RFID implementation customer responsiveness |
ISBN |
1-78268-092-6
1-283-89296-0 1-60649-269-1 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | List of illustrations -- Abbreviations and acronyms -- Acknowledgments -- 1. RFID basics -- 2. RFID technology essentials -- 3. Uses of RFID technology -- 4. RFID is not a solution waiting for a problem -- 5. Implementing RFID -- 6. Business cases for RFID -- 7. Conclusions -- Appendix. RFID standards -- Notes -- References -- Index. |
Record Nr. | UNINA-9910525358903321 |
Zelbst Pamela | ||
[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, c2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|