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HCI in Business, Government and Organizations : 11th International Conference, HCIBGO 2024, Held As Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 - July 4, 2024, Proceedings, Part II
| HCI in Business, Government and Organizations : 11th International Conference, HCIBGO 2024, Held As Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 - July 4, 2024, Proceedings, Part II |
| Autore | Nah Fiona Fui-Hoon |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing AG, , 2024 |
| Descrizione fisica | 1 online resource (296 pages) |
| Altri autori (Persone) | SiauKeng Leng |
| Collana | Lecture Notes in Computer Science Series |
| ISBN |
9783031613180
9783031613173 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Foreword -- HCI International 2024 Thematic Areas and Affiliated Conferences -- List of Conference Proceedings Volumes Appearing Before the Conference -- Preface -- 11th International Conference on HCI in Business, Government and Organizations (HCIBGO 2024) -- HCI International 2025 Conference -- Contents - Part II -- Contents - Part I -- Teleworking and Virtual Collaboration -- A Bibliometric Approach to Existing Literature on Teleworking -- 1 Introduction -- 2 Method -- 3 Bibliometric Analysis -- 4 Discussion and Implications -- References -- Configurational Perspectives in Social Media Research: A Systematic Literature Review -- 1 Introduction -- 2 Research Method -- 3 Preliminary Findings and Discussions -- 3.1 An Overview of Configurative Perspectives in Social Media Research -- 3.2 Social Media Context -- 3.3 Units of Analysis -- 3.4 Application of fsQCA -- 3.5 Expanding Firm-Level Social Media Research -- 3.6 Research in Collaboration and Content Creation -- 4 Conclusion -- References -- IT Project Management Complexity Framework: Managing and Understanding Complexity in IT Projects in a Remote Working Environment -- 1 Introduction -- 2 Problem Areas -- 2.1 Remote Working: Communication -- 2.2 Complexity -- 2.3 Poor Management -- 3 Literature Review and Proposed Framework -- 3.1 An Analysis of Agile Methodologies: SCRUM and Extreme Programming -- 3.2 Knowledge Sharing -- 3.3 Richer Resources and Documentation -- 3.4 Project Risk Analysis Within the Agile Methodology -- 3.5 Adjusted Agile Practices for Remote-Working -- 4 Conclusion -- References -- Virtual Reality for Home-Based Citizen Participation in Urban Planning - An Exploratory User Study -- 1 Introduction -- 2 Related Work -- 3 Method -- 3.1 Participation Scenario -- 3.2 Prototype -- 3.3 Participants -- 3.4 Procedure -- 4 Results -- 4.1 VR for Visualizing Planning Projects.
4.2 VR for Increasing Citizen Participation -- 4.3 Additional Features for VR-Based Participatory Planning -- 5 Discussion and Recommendations -- 6 Conclusion and Outlook -- References -- From Use to Value: Monitoring the User Adoption Journey -- 1 Introduction -- 2 Research Background -- 2.1 System Usage -- 2.2 Unified Theory of Acceptance and Use of Technology (UTAUT) -- 3 Methodology -- 3.1 Action Design Research -- 3.2 Stage 1: Problem Formulation -- 3.3 Stage 2: Building, Intervention, and Evaluation -- 3.4 Stage 3: Reflection and Learning and Stage 4: Formalization of Learning -- 4 Results -- 5 Discussion -- 6 Limitations and Conclusion -- References -- Virtual Reality: Curse or Blessing for Cultural Organizations and Its Consequences on Individuals' Intentions to Attend -- 1 Introduction -- 2 Theoretical Framework and Hypotheses -- 2.1 Intrinsic Motivation -- 2.2 Satisfaction with the VR Experience -- 2.3 Substitutability and Intention to Attend -- 3 Method -- 3.1 Operationalization and Stimulus -- 3.2 Design of the Study -- 3.3 Data Collection and Sample -- 3.4 Data Analysis -- 4 Results -- 4.1 Assessment of the Measurement Model -- 4.2 Assessment of the Structural Model -- 5 Discussion and Implications -- 6 Conclusion, Limitations, and Future Research -- References -- Maturity Measurement Framework for Evaluating BIM-Based AR/VR Systems Adapted from ISO/IEC 15939 Standard -- 1 Introduction -- 2 Background -- 2.1 BIM-Based AR/VR Systems and Maturity Evaluation -- 2.2 Maturity Measurement Concepts in the Construction Field -- 2.3 The ISO/IEC 15939 Standard Measurement Concepts -- 3 Maturity Indicator Framework Adapted from ISO/IEC 15939 Standard for Evaluating BIM-Based AR/VR Systems -- 3.1 The Proposed Framework Description -- 3.2 Specification of a Maturity Indicator for Evaluating the Technological Aspect of BIM-Based AR/VR Systems. 4 Feasibility Study of the Proposed Framework and Discussion -- 5 Conclusion and Perspectives -- References -- Evaluating the Usability of Online Tools During Participatory Enterprise Modelling, Using the Business Model Canvas -- 1 Introduction -- 1.1 MURAL -- 1.2 The Business Model Canvas (BMC) -- 1.3 Usability Evaluation Methods -- 1.4 Previous Work -- 1.5 Research Objectives -- 2 Research Method -- 2.1 Participants -- 2.2 Modelling Process -- 2.3 Usability Evaluation -- 3 Results -- 3.1 Method -- 3.2 The System Usability Scale (SUS) -- 3.3 Other Survey Questions -- 3.4 Interviews -- 3.5 Modelling Sessions -- 4 Discussion -- 4.1 MURAL Usability -- 4.2 Important Functional Features -- 4.3 UEM Findings -- 5 Conclusion -- 5.1 Limitations -- 5.2 Future Research -- References -- Research Status and Trends of Virtual Simulation Technology in Clothing Design -- 1 Introduction -- 2 Research Design -- 2.1 Data Sources -- 2.2 Research Methodology -- 3 Results -- 3.1 Trend Analysis of Annual Outputs of VS-CD Literature -- 3.2 Research Hotspots -- 3.3 Trends in Hotspot Outputs -- 3.4 Distribution of VS-CD Literature Sources -- 3.5 High-Impact Institutions Analysis -- 3.6 High-Impact Author Analysis -- 4 Discussion -- 5 Conclusion -- References -- Improving User Experience and Service Efficiency -- An Investigation of Readability, User Engagement, and Popularity of E-Government Websites in Saudi Arabia -- 1 Introduction -- 2 Related Work -- 2.1 Readability Evaluations of E-Government Websites -- 2.2 User Engagement Evaluations of E-Government Websites -- 2.3 Popularity Evaluations of E-Government Websites -- 2.4 Aims and Research Questions -- 3 Methods -- 3.1 Website Selection -- 3.2 Readability Evaluation -- 3.3 User Engagement Evaluation -- 3.4 Popularity Evaluation -- 4 Results and Discussion -- 4.1 Readability of the Evaluated Websites. 4.2 User Engagement with the Evaluated Websites -- 4.3 Popularity of the Evaluated Websites -- 4.4 Correlation Analysis -- 5 Conclusions and Future Work -- References -- The Implementation of Advanced AIS and the Accounting Data Quality: The Case of Jordanian SMEs -- 1 Introduction -- 2 Accounting Information Systems Overview -- 3 Theory Foundation -- 3.1 TOE Theory -- 3.2 Contingency Theory -- 3.3 Activity Theory -- 4 Hypotheses Development -- 4.1 Technological Factors -- 4.2 Organizational Factors -- 4.3 Environmental Factors -- 4.4 The Implementation AIS on Accounting Data Quality -- 5 Research Methodology -- 5.1 Participants and Data Collection -- 5.2 Questionnaire Development -- 6 Data Analysis and Results -- 6.1 Descriptive Statistics -- 6.2 Measurement Model -- 6.3 Structural Model -- 7 Discussion -- 8 Research Implications -- 9 Conclusion, Limitations and Future Research -- References -- A Study on Speech Emotion Recognition in the Context of Voice User Experience -- 1 Introduction -- 2 Related Work -- 2.1 Emotions -- 2.2 Speech Emotion Recognition -- 3 Study -- 3.1 Research Goal -- 3.2 Population -- 3.3 Setup -- 3.4 Procedure -- 3.5 Data Preparation for Analysis -- 3.6 Results of the Study -- 4 Conclusion and Recommendations -- References -- China's Evidence for the Determinants of Green Business Environment from a Dynamic fsQCA -- 1 Introduction -- 2 Literature Review -- 3 Methodology -- 3.1 Principal Component Analysis -- 3.2 Dynamic fsQCA -- 4 Empirical Study -- 4.1 Research Design and Data Collect -- 4.2 Dynamic QCA Analysis -- 4.3 Robustness Analysis -- 5 Discussion and Conclusions -- References -- A Multimodal Analysis of Streaming Subscription -- 1 Introduction -- 2 Related Work -- 2.1 Subscription/Donation/Gifting Intention -- 2.2 Ultimodal with Time Series Data -- 3 Proposed Approach -- 3.1 Data Collection. 3.2 Data Processing and Feature Extraction -- 3.3 Modal Fusion -- 4 Discussion -- 4.1 Data Description -- 4.2 Experiment Results -- 5 Conclusion and Future Work -- References -- Digital Transformation in Banking-How Do Customers Assess the Quality of Digital Banking Services? -- 1 Digital Transformation-Specific Challenges for Banking Institutions -- 2 Quantitative Research with the Five SERVQUAL Model Dimensions in Banking Institutions -- 2.1 Emerging Relevance of Quantitative Research in Banking Business Management -- 2.2 Introduction of the SERVQUAL Model in Banking Service Quality Assessments -- 2.3 Research Process for Marketing Problem Solving -- 3 Results of the Quantitative Research -- 4 Final Evaluation and Digital Service Performance Optimization Recommendations for Banks -- References -- The Innovation Generated by Blockchain in Accounting Systems: A Bibliometric Study -- 1 Introduction -- 2 Material and Method -- 3 Results -- 4 Conclusions and Discussions -- References -- EV Explorer 2.0: An Online Vehicle Cost Calculator for Gig Drivers Considering Going Electric -- 1 Introduction -- 2 Background and Methodology Overview -- 3 User Interface Design -- 3.1 Minimize Demand -- 3.2 Tell a Clear and Compelling Story -- 3.3 Highlight Social and Environmental Impacts -- 3.4 Maximize Customization -- 4 Website Development -- 4.1 Website Mockups and Clickable Prototype -- 4.2 Programming Overview -- 4.3 Data Sources -- 5 Total Costs of Ownership Model -- 5.1 New Vehicle Purchase -- 5.2 Used Vehicle Purchase -- 5.3 Vehicle Lease -- 6 Conclusion -- References -- Blockchain for Food Traceability - Consumer Requirements in Austria -- 1 Introduction -- 2 Blockchain Technology - Advantages and Disadvantages -- 3 Literature Review -- 3.1 Blockchain Technology and the Food Supply Chain in General. 3.2 Theoretical Blockchain Concepts in the Food Supply Chain. |
| Record Nr. | UNINA-9910865258103321 |
Nah Fiona Fui-Hoon
|
||
| Cham : , : Springer International Publishing AG, , 2024 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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HCI in Business, Government and Organizations : 11th International Conference, HCIBGO 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 – July 4, 2024, Proceedings, Part I / / edited by Fiona Fui-Hoon Nah, Keng Leng Siau
| HCI in Business, Government and Organizations : 11th International Conference, HCIBGO 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 – July 4, 2024, Proceedings, Part I / / edited by Fiona Fui-Hoon Nah, Keng Leng Siau |
| Autore | Nah Fiona Fui-Hoon |
| Edizione | [1st ed. 2024.] |
| Pubbl/distr/stampa | Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2024 |
| Descrizione fisica | 1 online resource (383 pages) |
| Disciplina |
5,437
4,019 |
| Altri autori (Persone) | SiauKeng Leng |
| Collana | Lecture Notes in Computer Science |
| Soggetto topico |
User interfaces (Computer systems)
Human-computer interaction Education - Data processing Computer networks Computer systems Electronic commerce Machine learning User Interfaces and Human Computer Interaction Computers and Education Computer Communication Networks Computer System Implementation e-Commerce and e-Business Machine Learning |
| ISBN |
9783031613159
9783031613142 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Foreword -- HCI International 2024 Thematic Areas and Affiliated Conferences -- List of Conference Proceedings Volumes Appearing Before the Conference -- Preface -- 11th International Conference on HCI in Business, Government and Organizations (HCIBGO 2024) -- HCI International 2025 Conference -- Contents - Part I -- Contents - Part II -- Digital Commerce and Marketing -- The Impact of Virtual Shopping Presentation Modes on Consumer Satisfaction and Purchase Intention -- 1 Introduction -- 2 Related Works -- 2.1 Virtual Shopping -- 2.2 Purchase Intent -- 3 Methods -- 3.1 Hypothesis -- 3.2 Methodology -- 3.3 A. Sample and Data Collection -- 3.4 Measures -- 4 Data Analysis and Results -- 4.1 One-Sample T-Test -- 4.2 Two-Way ANOVA -- 4.3 Regression Analysis -- 5 Conclusion and Suggestions -- References -- Investigating Consumer Attitudes Toward Recessive Advertising in Short-Form Videos -- 1 Introduction -- 2 Data Collection -- 3 Identification of Recessive Advertising -- 3.1 Recessive Ad Feature Extraction -- 3.2 Developing a Model for Consumers' Identification of Recessive Advertising -- 4 Consumers' Attitudes Toward Recessive Advertising -- 4.1 Developing an Sentiment Analysis Model -- 4.2 Results of Sentiment Analysis -- 5 Conclusion -- References -- Digital Trends Changing Solution Selling: An Overview of Use Cases -- 1 Introduction -- 2 Theoretical Foundations -- 2.1 Solution Selling Process -- 2.2 Digital Trends -- 3 Digital Trends Changing Solutions Selling -- 3.1 Artificial Intelligence -- 3.2 XR -- 3.3 Digital Information Platform -- 3.4 Digitized/Intelligent/Digital Products -- 4 Discussion and Conclusion -- References -- Influence of Streamer Characteristics on Trust and Purchase Intention in Live Stream Shopping -- 1 Introduction -- 2 Theoretical Background -- 2.1 Live Stream Shopping in Europe.
2.2 Role of Streamers in Live Stream Shopping -- 2.3 Literature Review -- 2.4 The Author of This Paper has Developed the Procedure for the Literature Research and Analysis Based on [23-26] -- 3 Research Model -- 3.1 Attractiveness -- 3.2 Expertise -- 3.3 Trustworthiness -- 3.4 Purchase Intention -- 4 Methodology -- 4.1 Online Survey -- 4.2 Survey Sample -- 5 Results -- 5.1 Descriptive Statistics -- 5.2 Statistical Tests to Verify the Research Questions -- 6 Discussion -- 7 Conclusion -- References -- Are Dark Patterns Self-destructive for Service Providers?: Revealing Their Impacts on Usability and User Satisfaction -- 1 Introduction -- 2 Related Work -- 2.1 Taxonomy of Dark Patterns -- 2.2 Deceived Users and Methods of Deception -- 3 Study Design -- 3.1 Participants -- 3.2 Research Method -- 3.3 Task-Based Survey -- 3.4 Employed Dark Patterns -- 3.5 Questionnaire Survey -- 3.6 Methods for Distinguishing Users Deceived by Dark Patterns from Those Not Deceived -- 4 Result -- 4.1 Task Duration -- 4.2 Usability and Satisfaction Evaluation -- 4.3 Net Promoter Score Evaluation -- 4.4 Individual Differences -- 5 Discussion and Limitations -- 5.1 Discrepancy in Disadvantages Between Users Who Were Deceived and Those Who Were Not -- 5.2 Factors Contributing to Increased Susceptibility to Disadvantages Caused by Dark Patterns -- 5.3 Limitations -- 5.4 Ethical Consideration -- 6 Conclusion -- References -- Designing Inspiration: A Study of the Impact of Gamification in Virtual Try-On Technology -- 1 Introduction -- 2 Theoretical Background -- 2.1 Service Encounter and Virtual Try-On -- 2.2 The Stimulus-Organism-Response Model -- 3 Mixed-Methods Approach -- 4 Study 1: Identifying Relevant Gamification Features -- 4.1 Methodology -- 4.2 Results -- 5 Study 2: Analyzing Relationships -- 5.1 Methodology -- 5.2 Results -- 6 Discussion -- 6.1 Key Findings. 6.2 Theoretical and Practical Implications -- 6.3 Limitations and Outlook -- 7 Conclusion -- References -- Virtual Influencers' Lifecycle: An Exploratory Study Utilizing a 4-Stage Framework of Planning, Production, Debut, and Retirement -- 1 Introduction -- 2 Related Works -- 2.1 Concept and Characteristics of the Virtual Influencer -- 2.2 The Importance of Virtual Influencer Marketing -- 2.3 Exploring Ethical Terrain on Virtual Influencers -- 3 4-Stage Framework -- 3.1 Planning -- 3.2 Production -- 3.3 Debut -- 3.4 Retirement -- 4 Discussion -- References -- Exploring the Impact of Virtual Influencers on Social Media User's Purchase Intention in Germany: An Empirical Study -- 1 Introduction -- 2 Conceptual Framework -- 2.1 Literature Review on the State of Research on Human Virtual Influencers -- 2.2 Theoretical Model and Variables -- 3 Research Design -- 4 Results -- 4.1 Measurement Validation -- 4.2 Hypotheses Tests -- 5 Conclusion -- 5.1 Discussion and Business Implications -- 5.2 Limitations and Future Research -- Appendix 1: Operationalization of the Constructs -- References -- Assessing the Influence Mechanism of Media Richness on Customer Experience, Trust and Swift Guanxi in Social Commerce -- 1 Introduction -- 2 Related Work and Hypotheses Development -- 2.1 Media Richness -- 2.2 Consumer Psychological Factors -- 2.3 Social Commerce -- 3 Method -- 3.1 Sample -- 3.2 Variables -- 4 Results -- 4.1 Data Analysis and Model Estimation Results -- 4.2 Moderation Analysis of Control Variable -- 5 Discussion -- 5.1 Theoretical Contributions -- 5.2 Practical Implications -- 6 Conclusion and Future Research -- References -- Artificial Intelligence in Business -- ChatGPT and the Medical Industry: A Topic Modeling of Online Discussions by Medical Professionals -- 1 Introduction -- 2 Topic Modeling Method -- 2.1 Data -- 2.2 Data Preprocessing. 2.3 Latent Dirichlet Allocation -- 3 Results -- 3.1 Latent Topics -- 3.2 Topic Dynamics -- 4 Discussion -- 4.1 Mechanism of ChatGPT and Hallucinations -- 4.2 ChatGPT for Medical Education and Training -- 4.3 ChatGPT for Medical Diagnoses -- 4.4 Job Replacement by AI -- 5 Implications and Conclusion -- References -- Exploring Segmentation in eTourism: Clustering User Characteristics in Hotel Booking Situations Using k-Means -- 1 Introduction -- 2 Related Work -- 2.1 User Segmentation in eTourism -- 2.2 Personalization Strategies in Online Hotel Booking Situations -- 3 Methodology -- 3.1 Content Mining and Multiple Linear Regression -- 3.2 Adaptive Choice Based Conjoint Analysis -- 3.3 K-Means Clustering Approach -- 4 Results -- 4.1 Cost-Conscious Eco-Bookers (CCEB) -- 4.2 Green-Urban Deal Hunters (GUDH) -- 4.3 Social-Proof Assurance Seekers (SPAS) -- 4.4 Budget-Only Focused Minimalists (BOFM) -- 4.5 Luxury-Quality Connoisseurs (LQM) -- 5 Discussion -- 6 Concluding Remarks and Limitations -- References -- Keywords Effectiveness in Textile Product Sales Performance: A Case Study of the Shopee Website -- 1 Introduction -- 2 Literature Review -- 3 Methodologies -- 3.1 Data Sources and Data Collection -- 3.2 Data Cleaning and Organization -- 3.3 Data Analysis Procedures -- 4 Results -- 4.1 Sales Performance of T-shirts -- 4.2 Sales Performance of Underpants -- 4.3 Influence of Product Locations -- 5 Discussions and Conclusion -- 5.1 Academic Implications -- 5.2 Practical Implications -- 5.3 Limitations and Future Research Direction -- References -- Predictive Analysis for Personal Loans by Using Machine Learning -- 1 Introduction -- 2 Literature Review -- 2.1 Application of Machine Learning Models in the Finance -- 2.2 Combining Machine Learning Models with Personal Loan Prediction -- 3 Research Methodology -- 3.1 Data Source. 3.2 Feature Preliminary Analysis -- 3.3 Brief Review of Machine Learning Models -- 3.4 Assessing Model Predictive Metrics -- 4 Research Methodology -- 4.1 Model Comparison -- 4.2 Robustness Check -- 4.3 Key Factors for Applying Personal Credit Loans -- 5 Conclusion -- References -- UX-Optimized Lottery Customer Acquisition Processes Through Automated Content Creation: Framework of an Industry-University Cooperation -- 1 Customer Acquisition Processes in the German Social Lottery Market -- 2 Chances and Risks (not only) for Starts-Ups in the German Gambling Market -- 2.1 The German Gambling Market -- 2.2 Challenges (not only) for a Climate Lottery Start-Up -- 3 Potentials of Personalization and UX-Improvement for a Climate Lottery -- 4 A Framework for AI-Implementation -- 5 Recommendations and Conclusions -- References -- Application of Machine Learning in Credit Card Fraud Detection: A Case Study of F Bank -- 1 Introduction -- 2 Literature Review -- 2.1 Application of Machine Learning Models in the Finance -- 3 Research Methodology -- 3.1 Data Source -- 3.2 Data Imbalancing Treatment -- 3.3 Brief Review of Machine Learning Models -- 4 Research Methodology -- 4.1 Model Comparison -- 4.2 Robustness Check -- 5 Conclusion -- References -- Explainable AI in Machine Learning Regression: Creating Transparency of a Regression Model -- 1 Introduction -- 2 Regression for Statistical Inference: Understanding Relationships -- 3 Regression for Machine Learning: Predicting a Continuous-Valued Numeric Outcome -- 3.1 Feature Selection Using Forward Selection -- 3.2 Creating Model Transparency -- 3.3 Visualizing Model Performance with a Fitting Graph -- 4 A More Complex Example -- 4.1 Building the Polynomial Regression Model -- 4.2 Visualizing Performance with a Fitting Graph -- 5 Discussion -- References. Designing for AI Transparency in Public Services: A User-Centred Study of Citizens' Preferences. |
| Record Nr. | UNINA-9910865259603321 |
|
Nah Fiona Fui-Hoon
|
||
| Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2024 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
HCI International 2024 - Late Breaking Papers : 26th International Conference on Human-Computer Interaction, HCII 2024, Washington, DC, USA, June 29 - July 4, 2024, Proceedings, Part II
| HCI International 2024 - Late Breaking Papers : 26th International Conference on Human-Computer Interaction, HCII 2024, Washington, DC, USA, June 29 - July 4, 2024, Proceedings, Part II |
| Autore | Coman Adela |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Cham : , : Springer, , 2025 |
| Descrizione fisica | 1 online resource (405 pages) |
| Altri autori (Persone) |
VasilacheSimona
Fui-Hoon NahFiona SiauKeng Leng WeiJune MargetisGeorge |
| Collana | Lecture Notes in Computer Science Series |
| ISBN |
9783031768064
303176806X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996635667303316 |
|
Coman Adela
|
||
| Cham : , : Springer, , 2025 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||