Enacting Research Methods in Information Systems: Volume 1 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity |
Edizione | [1st ed. 2016.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016 |
Descrizione fisica | 1 online resource (303 p.) |
Disciplina | 650 |
Soggetto topico |
Management information systems
Business Information Systems |
ISBN | 3-319-29266-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Introduction –Leslie Willcocks, Chris Sauer and Mary Lacity -- PART I. CRITICAL RESEARCH -- Chapter 1: Doolin, B. (1998), “Information technology as disciplinary technology: being critical in interpretive research on information systems,” JIT, Vol. 13, pp. 301-311 -- Chapter 2: Brooke, C. (2002), “What does it mean to be ‘critical’ in IS research?” JIT, Vol. 17, pp. 49-57 -- Chapter 3: Brook, C. (2002), “Critical perspectives on information systems; an impression of the research landscape,” JIT, Vol. 17, pp. 271-283 -- Chapter 4: Doolin, B. and Lowe, A. (2002), “To reveal is to critique: actor-network theory and critical information systems research,” JIT, Vol. 17, 69-78-. Chapter 5: Cecez-Kecmanovic, D., Janson, M., and Brown, A. (2002), “The rationality framework for a critical study of information systems, JIT, Vol. 17, pp. 215-227 -- PART II. GROUNDED THEORY APPROACHES -- Chapter 6: Urquhart, C. and Fernandez, W. (2013), “Using grounded theory method in information systems: the researcher as blank slate and other myths,” JIT, Vol. 28, pp. 224–236 -- Chapter 7: Seidel, S., and Urquhart, C. (2013), “On emergence and forcing in information systems grounded theory studies: the case of Strauss and Corbin,” JIT, Vol. 28, pp. 237-260 -- PART III. HISTORICAL APPROACHES -- Chapter 8: Land, F. (2010), “The use of history in IS research: an opportunity missed?” JIT, Vol. 25, pp. 385-394 -- Chapter 9: Mitev, N., de Vaujany, F.X. (2012), “Seizing the opportunity: towards a historiography of information systems,” JIT, Vol. 27, pp. 110-124-. Chapter 10: Bonner, W. (2013), “History and IS – Broadening our view and understanding: Actor–Network Theory as a methodology,” JIT, Vol. 28, pp. 111–123. . |
Record Nr. | UNINA-9910254669703321 |
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Enacting Research Methods in Information Systems: Volume 2 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity |
Edizione | [1st ed. 2016.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016 |
Descrizione fisica | 1 online resource (VII, 234 p.) |
Disciplina | 658.4038 |
Soggetto topico |
Management information systems
Business Information Systems |
ISBN | 3-319-29269-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Introduction –Leslie Willcocks, Chris Sauer and Mary Lacity -- PART IV. INTERPRETIVE RESEARCH APPROACHES -- Chapter 11: Butler, T. (1998), “Towards a hermeneutical method for interpretative research in information systems,” JIT, Vol. 13, pp. 285-300 -- Chapter 12: Linden, T., and Cybulski, J. (2009), “Application of hermeneutics to studying an experience mining process,” JIT, Vol. 24, pp. 231-250 -- Chapter 13: Bygstad, B., and Munkvold, B.E., (2011), “Exploring the role of informants in interpretative case study research in IS,” JIT, Vol. 26, pp. 32-45 -- Chapter 14: Bunker, D., Kautz, K., and A. Anhtuan, (2008), “An exploration of information systems adoption: tools and skills as cultural artefacts – the case of a management information system,” JIT, Vol. 23, pp. 71-78 -- Chapter 15: Hsu, Carol; Backhouse, James; Silva, Leiser, (2014), “Institutionalizing operational risk management: an empirical study,” JIT, Vol. 29 59-72 -- PART V. ACTION RESEARCH APPROACHES -- Chapter 16: Baskerville, R., and Wood-Harper, A.T. (1996), “A critical perspective on action research as a method for information systems research,” JIT, Vol. 11, pp. 235-246 -- Chapter 17: Wastell, D., McMaster, T., and Kawalek, P (2007), “The rise of the phoenix: methodological innovation as a discourse of renewal,” JIT, Vol. 22, pp. 59-68 -- Chapter 18: Hughes, J., and Wood-Harper, T. (1999), “Systems development as a research act”, JIT, Vol. 14, pp. 83-94. . |
Record Nr. | UNINA-9910254668603321 |
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Enacting Research Methods in Information Systems: Volume 3 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity |
Edizione | [1st ed. 2016.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016 |
Descrizione fisica | 1 online resource (314 p.) |
Disciplina | 650 |
Soggetto topico |
Management information systems
Business Information Systems |
ISBN | 3-319-29272-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Introduction- Leslie Willcocks, Chris Sauer and Mary Lacity -- PART VI. DESIGN SCIENCE APPROACHES -- Chapter 19: McKay, J., Marshall, P., and Hirschheim, R. (2012), “The design construct in information systems design science,” JIT, Vol. 27, pp. 125–139 -- Chapter 20: Arnott, D., and Pervan, G., (2014) “A critical analysis of decision support systems research revisited: the rise of design science,” JIT, Vol 29, pp. 269-293 -- Chapter 21: Hanseth, O., and Lyytinen, K. (2010), “Design theory for dynamic complexity in information infrastructures: the case of building the internet.” JIT, Vol. 25, pp. 1-19 -- Chapter 22: Heinrich, L., and Riedi, R. (2013), “Understanding the dominance and advocacy of the design-oriented research approach in the business informatics community: a history-based examination,” JIT, Vol. 28, pp. 34-49 -- Chapter 23: Salmela, H. (2008), “Analysing business losses caused by information systems risk: a business process analysis approach,” JIT, Vol. 23, pp. 185-202 -- PART VI. ALTERNATIVE APPROACHES -- Chapter 24: Price, R., and Shanks, G. (2005), “A semiotic information quality framework: development and comparative analysis,” JIT, Vol. 20, pp. 88-120 -- Chapter 25: Merali, Y. (2006), “Complexity and Information Systems: the emergent domain,” JIT, Vol. 21. Pp. 216-228 -- Chapter 26: Wilson, M. (2004), “A conceptual framework for studying gender in information systems research,” JIT, Vol. 19, pp. 81-92. . |
Record Nr. | UNINA-9910254662203321 |
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Outsourcing and Offshoring Business Services / / edited by Leslie P. Willcocks, Mary C. Lacity, Chris Sauer |
Edizione | [1st ed. 2017.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2017 |
Descrizione fisica | 1 online resource (XIV, 651 p. 54 illus.) |
Disciplina | 658.4038 |
Soggetto topico |
Management information systems
Call centers Customer relations—Management Business IT Infrastructure Business Information Systems Call Center/Customer Service Software Management Customer Relationship Management |
ISBN | 3-319-52651-0 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Chapter 1. Introduction; Leslie P. Willcocks, Mary C. Lacity and Chris Sauer -- Part I. Theoretical Perspectives -- Chapter 2. Theoretical perspectives on the outsourcing of information systems; Myun J. Cheon, Varun Grover, James Teng -- Chapter 3. The information technology outsourcing risk: a transaction cost and agency-theory based perspective; Bouchaib Bahli and Suzanne Rivard -- Chapter 4: Moments of governance in IS outsourcing: conceptualizing effects of contracts on value capture and creation; Shaila M Miranda, C. Bruce Kavan -- Part II. From Outsourcing to Offshoring and Business Process Outsourcing -- Chapter 5. Norm development in outsourcing relationships; Thomas Kern and Keith Blois -- Chapter 6. Organizational design of IT supplier relationship management: a multiple case study of five client companies; Jasmin Kaiser, Peter Buxmann -- Chapter 7: How do IT outsourcing vendors respond to shocks in client demand? A resource dependence perspective; Fang Sui, Ji-Ye Mao, Sirrka Jarvenpaa -- Chapter 8. Operational capabilities development in mediated offshore software services models; Sirkka L Jarvenpaa, Ji-Ye Mao -- Chapter 9. A Dynamic Model of Offshore Software Development; Jason Dedrick, Erran Carmel, Kenneth L Kraemer -- Chapter 10. Anxiety and psychological security in offshoring relationships: the role and development of trust as emotional commitment; Seamas Kelly, Camilla Noonan -- Chapter 11. Cross-cultural (mis)communication in IS offshoring: understanding through conversation analysis; David Avison, Peter Banks -- Chapter 12. Applying multiple perspectives to the BPO decision: a case study of call centres in Australia; Mark Borman -- Chapter 13. A historical review of the information technology and business process captive centre sector; Ilan Oshri and Bob van Uhm -- Chapter 14. Review of the Empirical Business Services Sourcing Literature: an update and future directions; Mary C. Lacity, Shaji Khan, Aihua Yan. . |
Record Nr. | UNINA-9910254905103321 |
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2017 | ||
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Lo trovi qui: Univ. Federico II | ||
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