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Installing and managing workable knowledge management systems [[electronic resource] /] / Albert H. Rubenstein and Eliezer Geisler
| Installing and managing workable knowledge management systems [[electronic resource] /] / Albert H. Rubenstein and Eliezer Geisler |
| Autore | Rubenstein Albert Harold <1923-> |
| Pubbl/distr/stampa | Westport, Conn. : , : Praeger, , 2003 |
| Descrizione fisica | 1 online resource (240 p.) |
| Disciplina | 658.4/038/011 |
| Altri autori (Persone) | GeislerEliezer <1942-> |
| Soggetto topico | Management information systems |
| ISBN |
979-84-00-67066-4
1-282-40854-2 9786612408540 0-313-05370-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Figures; Preface; 1 What We Know about Knowledge Management Systems; Some Brief Definitions; Expectations from Current and Planned KM Systems; What Does the Reader Want from a Book Like This?; The Process Flow Model; 2 Why KM Systems Are Needed-Temporal and Spatial Dimensions; Why KM Systems Need a Spatial Dimension; Many Design and Operating Issues Remain in KM Systems-Lessons Learned to Date; Adequate Technology for KM Systems Is Currently in Hand or on the Way; Does Everyone Need a KM System?; Components of Intelligent Machines for KM Systems; Common Engines
Some Software Tools to Support Communication in KM Systems3 Why Has KM Worked or Not Worked?; Organizational Factors; Human Factors; Factors Inherent in the KM Systems; Strategies That Do Not Work; Why KM Has Worked; Factors Affecting Use of Other Systems; 4 How to Start; Who Should Kick It Off; The Design and Rollout Team; How to Keep It Simple; How to Start Developing or Re-developing a KM System; Methodologies for Designing Systems from the Viewpoint of the User; Field Experiments; Chapter Nuggets; 5 How to Measure Costs and Benefits of a KM System; Why Measure; What to Measure Which Metrics to UseMetrics at the Organizational Level; How to Set Up a Metrics System; Role of Culture and Procedures; How to Link Metrics to Managerial Practice; 6 What Are Intellectual or Knowledge Nuggets?; Introduction and Some Examples; Nuggets vs. Planning and Forecasting; Trust in Sources and Experts and the Robustness of Nuggets; Whom to Trust with Respect to the ""Truth"" or Usefulness of Nuggets; Parsing and Peeling the Nuggets; Keywords and Other Tags for Identifying and Retrieving Nuggets; Supernuggets; Transferability of Nuggets; Nuggets as Personal Property A Final Note on Raw NuggetsChapter Nuggets; 7 Who Are the Key Players?; Categories of Key Players; Experts: Internal and External; Roles Related to the Tasks in the Process Model; Direct Tasks; Supporting Tasks; Key Players; Changes in User Population and Needs; Chapter Nuggets; 8 How to Sell KM Systems; What Are We Selling?; How to Sell to Internal Customers; Selling in Stages; How to Sell to External Customers; 9 Who Are the Users? What Are Their Needs and Characteristics?; The Need for Improved User Interfaces; Some Key Aspects of User Interfaces; Interactive Interfaces Information Seeking and Using StyleIndividual KM Systems; The Role of Intelligent Assistants; Some Methodologies for Designing Systems for the User; Chapter Nuggets; 10 How to Address Special Cases and Application Areas; Committees and Task Forces; Purchasing; Management of Medical Technology; New CEO or Other Senior Manager; Fatal or Expensive Flaws in Strategy; Downsizing and Restructuring; Retirements, Individual Reassignments, Promotions, Turnover, and Other Losses or Unavailabilities of Key People; Refocusing the R&D/Technology Program in New Directions Capturing and Preserving Intellectual Property Involved in Acquisitions and Strategic Alliances |
| Record Nr. | UNINA-9910777409503321 |
Rubenstein Albert Harold <1923->
|
||
| Westport, Conn. : , : Praeger, , 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Installing and managing workable knowledge management systems / / Albert H. Rubenstein and Eliezer Geisler
| Installing and managing workable knowledge management systems / / Albert H. Rubenstein and Eliezer Geisler |
| Autore | Rubenstein Albert Harold <1923-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Westport, Conn. : , : Praeger, , 2003 |
| Descrizione fisica | 1 online resource (240 p.) |
| Disciplina | 658.4/038/011 |
| Altri autori (Persone) | GeislerEliezer <1942-> |
| Soggetto topico | Management information systems |
| ISBN |
9798400670664
9786612408540 9781282408548 1282408542 9780313053702 0313053707 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Figures; Preface; 1 What We Know about Knowledge Management Systems; Some Brief Definitions; Expectations from Current and Planned KM Systems; What Does the Reader Want from a Book Like This?; The Process Flow Model; 2 Why KM Systems Are Needed-Temporal and Spatial Dimensions; Why KM Systems Need a Spatial Dimension; Many Design and Operating Issues Remain in KM Systems-Lessons Learned to Date; Adequate Technology for KM Systems Is Currently in Hand or on the Way; Does Everyone Need a KM System?; Components of Intelligent Machines for KM Systems; Common Engines
Some Software Tools to Support Communication in KM Systems3 Why Has KM Worked or Not Worked?; Organizational Factors; Human Factors; Factors Inherent in the KM Systems; Strategies That Do Not Work; Why KM Has Worked; Factors Affecting Use of Other Systems; 4 How to Start; Who Should Kick It Off; The Design and Rollout Team; How to Keep It Simple; How to Start Developing or Re-developing a KM System; Methodologies for Designing Systems from the Viewpoint of the User; Field Experiments; Chapter Nuggets; 5 How to Measure Costs and Benefits of a KM System; Why Measure; What to Measure Which Metrics to UseMetrics at the Organizational Level; How to Set Up a Metrics System; Role of Culture and Procedures; How to Link Metrics to Managerial Practice; 6 What Are Intellectual or Knowledge Nuggets?; Introduction and Some Examples; Nuggets vs. Planning and Forecasting; Trust in Sources and Experts and the Robustness of Nuggets; Whom to Trust with Respect to the ""Truth"" or Usefulness of Nuggets; Parsing and Peeling the Nuggets; Keywords and Other Tags for Identifying and Retrieving Nuggets; Supernuggets; Transferability of Nuggets; Nuggets as Personal Property A Final Note on Raw NuggetsChapter Nuggets; 7 Who Are the Key Players?; Categories of Key Players; Experts: Internal and External; Roles Related to the Tasks in the Process Model; Direct Tasks; Supporting Tasks; Key Players; Changes in User Population and Needs; Chapter Nuggets; 8 How to Sell KM Systems; What Are We Selling?; How to Sell to Internal Customers; Selling in Stages; How to Sell to External Customers; 9 Who Are the Users? What Are Their Needs and Characteristics?; The Need for Improved User Interfaces; Some Key Aspects of User Interfaces; Interactive Interfaces Information Seeking and Using StyleIndividual KM Systems; The Role of Intelligent Assistants; Some Methodologies for Designing Systems for the User; Chapter Nuggets; 10 How to Address Special Cases and Application Areas; Committees and Task Forces; Purchasing; Management of Medical Technology; New CEO or Other Senior Manager; Fatal or Expensive Flaws in Strategy; Downsizing and Restructuring; Retirements, Individual Reassignments, Promotions, Turnover, and Other Losses or Unavailabilities of Key People; Refocusing the R&D/Technology Program in New Directions Capturing and Preserving Intellectual Property Involved in Acquisitions and Strategic Alliances |
| Record Nr. | UNINA-9910974136003321 |
|
Rubenstein Albert Harold <1923->
|
||
| Westport, Conn. : , : Praeger, , 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||