| Autore |
Ross Thomas K
|
| Edizione | [First edition.] |
| Pubbl/distr/stampa |
San Francisco : , : Jossey-Bass, a Wiley Brand, , [2014]
|
| Descrizione fisica |
1 online resource (626 p.)
|
| Disciplina |
362.1
|
| Soggetto topico |
Health services administration - Quality control
Medical care - Quality control
|
| Soggetto genere / forma |
Electronic books.
|
| ISBN |
1-118-60389-3
1-118-60364-8
|
| Formato |
Materiale a stampa  |
| Livello bibliografico |
Monografia |
| Lingua di pubblicazione |
eng
|
| Nota di contenuto |
Health Care Quality Management: Tools and Applications; Copyright; Contents; Figures and Tables; Preface; What the Book Will Not Discuss; The Central Idea of the Text; Overview of the Book; Acknowledgments; The Author; Part 1: The State of Quality Management in Health Care; Chapter 1: Quality in Health Care; Introduction; The Goal of Quality Management; Defining Quality; Defining Health Care Quality; Quality Pioneers in Health Care; Ignaz Semmelweis (1818-1865); Florence Nightingale (1820-1910); Ernest Codman (1869-1940); Requisite Skills for Improving Health Care
Evolution of Production Processes Quality Control in Industry; Walter Shewhart (1891-1967); W. Edwards Deming (1900-1993); Kaoru Ishikawa (1915-1989); Evolution of Quality Management; System Thinking; Summary; References; Chapter 2: Error and Variation; Introduction; The Medical Decision-Making Process; Human Error and James Reason; Small Area Variations and John Wennberg; John Wennberg; Practice Guidelines and Brent James; The Structure-Process-Outcome Paradigm; The Three Faces of Quality; Underuse, Overuse, and Misuse; Controlling Variation and Improving Outcomes; Summary; References
Chapter 3: Regulating the Quality and Quantity of Health Care Introduction; Licensure, Accreditation, and Credentialing; Occupational Licensing; Suspended Licenses; Licensing of Facilities; Accreditation; Credentialing; Malpractice; The Economics of Health Care Markets; Demand and Supply of Medical Services; The Decision to Purchase; The Demand Curve; The Decision to Produce; The Supply Curve; Health Insurance and Moral Hazard; Copayments; Caveats; Supplier-Induced Demand and the Target Income Hypothesis; A Brief History of Health Care Financing in the United States
Reimbursement Methodologies and Operating Incentives Reimbursement and Overuse, Underuse, and Misuse; Return on Investment on Delivering High-Quality Care; Revenue; Cost of Treatment; Cost of Quality Improvement; Impact on Net Income; Pay for Performance and the CMS Quality Initiative; Summary; References; Part 2: Quality Management Tools; Chapter 4: Process Analysis Tools; Introduction; Tools to Identify Problems; Pareto Charts; Stratification Charts; Histograms; Check Sheets; Tools to Identify Causes; Cause and Effect Diagrams; Cause and Effect Example: Medication Error; Scatter Diagrams
FlowchartsTools to Identify Solutions; Multivoting; Q-sort; Tool to Monitor Progress; Run Chart; Summary; References; Chapter 5: Root Cause Analysis; Introduction; Root Cause Analysis; The Goal of RCA and Types of Error; Why Do Errors Occur?; Classifying Error; The Causes of Error; The Root Causes of Medical Events; Types of Root Cause Analyses; Single-Event Analysis; Data Collection Techniques; Data Analysis and Identifying a Cause; Implementing Corrective or Preventive Action; Multiple-Event Analysis; Data Collection; Data Analysis; Implementing Preventative Action
Adding Cases to the Adverse Event Data Base
|
| Record Nr. | UNINA-9910453643703321 |
Info
Health care quality management : tools and applications / / Thomas K. Ross
