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The Handbook of Service Innovation / / edited by Renu Agarwal, Willem Selen, Göran Roos, Roy Green
| The Handbook of Service Innovation / / edited by Renu Agarwal, Willem Selen, Göran Roos, Roy Green |
| Edizione | [1st ed. 2015.] |
| Pubbl/distr/stampa | London : , : Springer London : , : Imprint : Springer, , 2015 |
| Descrizione fisica | 1 online resource (858 p.) |
| Disciplina |
338.6
620 658.5 |
| Soggetto topico |
Engineering economy
Production management Industrial organization Engineering Economics, Organization, Logistics, Marketing Operations Management Industrial Organization |
| ISBN | 1-4471-6590-X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Endorsements; Preface; Acknowledgment; Contents; Authors' Biography; Part I Innovation Definitions, GovernanceStructure, and Literature; 1 Innovation: A Critical Assessment of the Concept and Scope of Literature; Abstract; 1 Introduction; 2 What Is Innovation?; 3 Type of Innovation; 4 Degree of Innovativeness; 5 Dimensions: Individual---Group---Network; 6 Antecedents of Innovation; 7 The Specificity of Service Innovation; 8 Problems in Innovation Research; 9 Conclusion; Acknowledgments; References; 2 Service Innovation: A Review of the Literature; Abstract; 1 Background
2 Service Innovation: An Overview2.1 Service Innovation and Its Characteristics; 2.2 Classification of Service Innovation; 3 The Dynamic and Systemic Process of Service Innovation; 3.1 Service Design and New Service Development; 3.2 Open and Collaborative Processes of Service Innovation; 3.3 Customer as a Co-creator of Service Innovation; 3.4 Systemic Diffusion of Innovation Through Service Value Networks; 4 Management of Service Innovation; 4.1 Dynamic Capability Building for Service Innovation; 4.2 Managing Organizational Knowledge and Learning for Service Innovation 4.3 Creating an Organizational Culture for Service Innovation4.4 Measurement of Service Innovation and Its Outcomes; 5 Conclusion; References; 3 Open Service Innovation: Literature Review and Directions for Future Research; Abstract; 1 Introduction; 2 Alliances and Service Innovation; 2.1 Innovation Outcomes; 2.2 Alliance Structure; 2.3 Partner Characteristics; 2.4 Partner Interaction; 2.5 Active Innovation Management; 3 Alliance Portfolio and Service Innovation; 3.1 Innovation Outcomes; 3.2 Portfolio Configuration; 3.3 Partner Characteristics; 3.4 Partner Interaction 3.5 Active Innovation Management4 Alliance Network and Service Innovation; 4.1 Innovation Outcomes; 4.2 Network Structure; 4.3 Partner Characteristics; 4.4 Partner Interaction; 4.5 Active Innovation Management; 5 Discussion and Conclusion; 5.1 A Multi-level Framework of Open Service Innovation; 5.2 Future Research Topics; 5.3 Conclusion; References; 4 Towards an Understanding of Open Innovation in Services: Beyond the Firm and Towards Relational Co-creation; Abstract; 1 Introduction; 1.1 Service Trends; 1.2 Complex Environments and Wicked Problems 2 Service Innovation and the Design Thinking Process2.1 Service Innovation in a Relational Value Network; 2.2 Service Innovation Through a Design Thinking Process; 3 Open Service Innovation---A Conceptual Framework for Services Innovation Co-creation; 3.1 Open Innovation; 3.2 Open Service Innovation; 4 Cases of Service Innovation Co-creation; 4.1 Competitive Co-creation; 4.1.1 Open IDEO: Co-created Professional Services; 4.2 Community-Based Competition Co-creation; 4.2.1 Threadless Case: Co-created Product Design; 4.3 Open Source Co-innovation; 4.3.1 Wikipedia Case 4.4 Service Exchange as Open-Creation |
| Record Nr. | UNINA-9910299829803321 |
| London : , : Springer London : , : Imprint : Springer, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Intellectual Capital in a Global Business Landscape : Unlocking Strategic Opportunities and Driving Growth / / edited by Florinda Matos, Carmine Basile, Ludo Pyis, Leif Edvinsson, Göran Roos
| Intellectual Capital in a Global Business Landscape : Unlocking Strategic Opportunities and Driving Growth / / edited by Florinda Matos, Carmine Basile, Ludo Pyis, Leif Edvinsson, Göran Roos |
| Autore | Matos Florinda |
| Edizione | [1st ed. 2025.] |
| Pubbl/distr/stampa | Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2025 |
| Descrizione fisica | 1 online resource (392 pages) |
| Disciplina |
658.4062
658.514 |
| Altri autori (Persone) |
BasileCarmine
PyisLudo EdvinssonLeif RoosGöran |
| Collana | Contributions to Management Science |
| Soggetto topico |
Technological innovations
Accounting Information technology - Law and legislation Mass media - Law and legislation Innovation and Technology Management Economics of Innovation IT Law, Media Law, Intellectual Property |
| ISBN | 3-031-86362-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Assessing Digital Readiness of Intellectual Capital: A Global Study of Human, Structural and Relational Dimensions -- 3. An Intellectual Capital Resource Taxonomy and Measurement System for the Green Economy -- 4. Identifying Intangible Assets i Organizations: a Review of Existing Technology-Driven Approaches and Proposal of a New One that Improves IC Visibility -- 5. A Unified Theory and Ontological Framework of ESG Reporting -- 6. Building a Leadership Culture as an Engine of the Intellectual Capital of Nations and Organizations -- 7. The Impact of the Domestic Environment on the Relationship between a Firm's Intellectual Capital and Innovation -- 8. Value Co-Creation in Big Data Value Networks: Identifying and Analyzing the Interdependency of Actors and Roles -- 9. Intellectual Capital as Strategic Tool for Managing the Dynamic Relationship between Knowledge Losses and Gains -- 10. Monitoring Cities' Sustainability Based on Intellectual Capital Indicators -- 11. Reflections from the literature on Applying the Intellectual Capital Lens on the Micro, Meso and Macro levels -- 12. Building and Retaining Intellectual Capital Through Onboarding Activities -- 13. Calculating Monetary Value for ESG Scores: A Case Study on GNO -- 14. Boosting Intellectual Capital-Powered Innovation with Human Resource Management Practices. |
| Record Nr. | UNINA-9911010535903321 |
Matos Florinda
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| Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2025 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||