Emergent Collaboration Infrastructures : Technology Design for Inter-Organizational Crisis Management / / by Christian Reuter |
Autore | Reuter Christian |
Edizione | [1st ed. 2015.] |
Pubbl/distr/stampa | Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer Gabler, , 2015 |
Descrizione fisica | 1 online resource (259 p.) |
Disciplina |
330
650 658514 |
Soggetto topico |
Information technology
Business—Data processing Management Industrial management IT in Business Innovation/Technology Management |
ISBN | 3-658-08586-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Towards a Systematization of Social Software Use in Crisis Situations -- Emergent and Improvisational Collaboration Practices in Crisis -- Inter-Organizational Social Network for Emergency Management -- Geospatial Mashup for Information and Expertise Sharing in Situation Assessment -- Mobile Applications for Ad Hoc Participation in Mobile Collaboration and Articulation Work in Mobile Reporting. |
Record Nr. | UNINA-9910298518603321 |
Reuter Christian | ||
Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer Gabler, , 2015 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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A European perspective on crisis informatics : citizens' and authorities' attitudes towards social media for public safety and security / / Christian Reuter |
Autore | Reuter Christian |
Pubbl/distr/stampa | Wiesbaden, Germany : , : Springer Vieweg, , [2022] |
Descrizione fisica | 1 online resource (292 pages) |
Disciplina | 005.8 |
Soggetto topico |
Computer security
Media studies |
ISBN |
9783658397203
9783658397197 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Intro -- Acknowledgements -- Summary -- Samenvatting -- Contents -- List of Figures -- List of Tables -- 1 Introduction -- 1.1 Motivation and Problem Statement -- 1.2 Aim and Research Questions -- 1.3 Content and Contributions -- 1.4 Underlying Publications and Contributions of the Authors -- 2 The State of the Art in Crisis Informatics -- 2.1 Case Studies of Social Media in Emergencies -- 2.1.1 Chronological Overview of Case Studies -- 2.1.2 Observation of Trends in Social Media Case Studies -- 2.2 Types of Crisis Informatics Research -- 2.2.1 Empirical Investigation of Social Media Use -- 2.2.2 Collection and Processing of Social Media Data -- 2.2.3 System Design, Building and Evaluation -- 2.2.4 Cumulative and Longitudinal Research -- 2.2.5 Summary of Research Types -- 2.3 Types of Interaction: Usage Patterns in Crisis Informatics -- 2.3.1 From Citizens to Citizens (C2C)-Self-Help Communities -- 2.3.2 From Authorities to Citizens (A2C)-Crisis Communication -- 2.3.3 From Citizens to Authorities (C2A)-Use of Citizen-Generated Content -- 2.3.4 From Authorities to Authorities (A2A)-Organisational Crisis Management -- 2.3.5 Summary of Usage Patterns -- 2.4 Summary, Research Gaps and Next Steps -- 3 Attitudes by Emergency Services Staff in Europe -- 3.1 Related Work -- 3.1.1 Emergency Services' Potentials and Challenges of using Social Media -- 3.1.2 Related Survey Studies on Social Media Use and Attitudes of Emergency Services -- 3.1.3 Research Gap -- 3.2 European Emergency Services Perception in 2014 -- 3.2.1 Methodology -- 3.2.2 Empirical Results -- 3.2.3 Discussion and Conclusion -- 3.3 Attitudes by Emergency Services Staff in Europe in 2014 and 2017 -- 3.3.1 Methodology -- 3.3.2 Empirical Results I: Trends between 2014 and 2017 -- 3.3.3 Empirical Results II: Merged Data Results -- 3.3.4 Discussion and Conclusion -- 3.4 Summary and Next Steps.
4 Citizens' Perception of Social Media in Emergencies in Europe -- 4.1 Related Work -- 4.2 Citizens' Perception of Social Media in Emergencies in Europe -- 4.2.1 Methodology -- 4.2.2 Empirical Results -- 4.2.3 Discussion and Conclusion -- 4.3 The Impact of Risk Cultures in Social Media Use in Emergencies -- 4.3.1 Theoretical Framing -- 4.3.2 Methodology -- 4.3.3 Empirical Results -- 4.3.4 Discussion and Conclusion -- 4.4 Summary and Next Steps -- 5 Tailorable Situation Assessment with Social Media -- 5.1 Related Work -- 5.1.1 Big Data, Social Media and Data Analysis -- 5.1.2 The End-User Development Perspective in Data Analysis -- 5.1.3 Existing Approaches in EUD and Emergency Management -- 5.2 Social Media Assessment by Emergency Services -- 5.2.1 Methodology -- 5.2.2 Results I: Use of Citizen-Generated Content for Situation Assessment -- 5.2.3 Results II: Selection and Quality Assessment of Social Media Content -- 5.2.4 Results III: Responsibility and Decision Making -- 5.3 EUD in Social Big Data Gathering and Assessment -- 5.3.1 EUD in Social Big Data Gathering -- 5.3.2 EUD in Social Big Data Assessment -- 5.4 Evaluation: Tailorable Quality Assessment -- 5.4.1 Methodology -- 5.4.2 Results I: How much Tailoring? Quality Assessment Criteria -- 5.4.3 Results II: Broad Information Basis and Information Overload -- 5.4.4 Results III: Automatic and Tailorable Quality Assessment Necessary -- 5.5 Design Requirements and Social Media Observatory -- 5.6 Summary and Next Steps -- 6 Self-Organisation of Digital Volunteers across Social Media -- 6.1 Related Work -- 6.1.1 Real and Digital Volunteers in Emergencies -- 6.1.2 Volunteers and Social Media -- 6.1.3 Volunteers-Potentials and Obstacles -- 6.1.4 Existing Approaches and Tools -- 6.1.5 State of Play -- 6.2 Empirical Study -- 6.2.1 Methodology -- 6.2.2 The Study Case: European Floods 2013 in Germany. 6.2.3 Results I: Different Types of Social Media and ICT during the Floods -- 6.2.4 Results II: (Self-)Organisation with Social Media -- 6.2.5 Results III: Discussion of Challenges and Patterns -- 6.2.6 Interim Summary -- 6.3 XHELP: Cross-Social-Media Application for Volunteers -- 6.3.1 Cross-Social-Media Search and Filter Function -- 6.3.2 Publication and Management of Relevant Messages -- 6.3.3 Evaluation with Volunteers and Citizens -- 6.4 Design Requirements -- 6.5 Summary -- 7 Discussion and Conclusion -- 7.1 The State of the Art in Crisis Informatics -- 7.2 Attitudes of Emergency Services' Staff -- 7.3 Citizens' Perception towards Social Media in Emergencies -- 7.4 Situational Assessment of Emergency Services -- 7.5 Self-Organisation of Digital Volunteers with Social Media -- 7.6 Policy Recommendations and Limitations -- References. |
Record Nr. | UNINA-9910629287803321 |
Reuter Christian | ||
Wiesbaden, Germany : , : Springer Vieweg, , [2022] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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