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Effective operations and controls for the small privately held business [[electronic resource] /] / Rob Reider
| Effective operations and controls for the small privately held business [[electronic resource] /] / Rob Reider |
| Autore | Reider Rob <1940-> |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley & Sons, c2008 |
| Descrizione fisica | 1 online resource (416 p.) |
| Disciplina | 658.02/2 |
| Soggetto topico |
Small business - Management
Private companies - Management |
| ISBN |
1-119-19713-9
1-281-13497-X 9786611134976 0-470-23067-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Effective Operations and Controls for the Small Privately Held Business; Contents; Preface; Checklist for Starting, Developing, Maintaining, and Improving Your Small Business; Acknowledgments; Chapter 1: Understanding the Small Business Environment; Understanding the Small Business; Small Business Management; Small Business Computerization; Operational Management Function; The Family Business; Basic Operating Formula; Why the Small Business Is in Existence; Businesses the Small Business Is Not In; Helpful Systems; Management Responsibility; Operating Areas to Be Addressed
Economy, Efficiency, and EffectivenessThe Initial Survey; Chapter 2: Strategic Concepts; Strategy Development; Strategies for Competitive Advantage; Other Strategies to Exploit; Business Models; Front-End Strategy Analysis; Overview of the Strategy Development Process; Some Basic Business Principles; Mental Models and Belief Systems; Situational Analysis: Planning Questions; Chapter 3: Planning and Budgeting: Identifying the Right Direction and Staying on the Path; Relationship between the Planning and Budgeting Process; Planning Process; Budgeting Defined Developing and Monitoring the BudgetNonmanufacturing Budgets; Conclusion; Chapter 4: Improving Customer Service; New-Customer Quest; Servicing Present Customers; Striving for Outstanding Customer Service; Golden Rule of Customer Service; Looking at Customer Service from a Fresh Perspective; Tips for Terrific Touchpoints; Tips for Avoiding Traps that Trip You Up; Tips for Watching Out for Traps; Making that Great Customer Service Last: Keep the Romance in the Relationship; Conclusion; Chapter 5: Cash Conversion; Cash Conversion Basics; Cash Conversion Objectives; Profitability versus Liquidity Chapter 6: Sales FunctionPurpose of the Sales Function; Sales Function in Business for Itself; Product Analysis; Sales and Product Controls; Sales Forecasts; Pricing Strategies; Methods of Sales; Methods of Compensation; Sales Information and Reporting Systems; Performing the Sales Function Analysis; Sales Function Desirable Practices; Conclusion; Chapter 7: Cost Considerations; Cost Classifications; Manufacturing versus Nonmanufacturing Costs; Activity-Based Costing Overview; Cost Elements; Cost Reduction Analysis: Traditional versus ABC; Customer Cost Concepts; Analysis of Cost Behavior ConclusionChapter 8: Accounting Operations: Functional Considerations; Accounting Function; Function Analysis; Choosing What to Analyze; Financial Reporting; Operational Analysis Survey Form; Analysis of Functional Costs; Developing Recommendations; Conclusion; Chapter 9: Operational Reporting Considerations; Small Business's Numbers; Financial and Operating Ratio Analysis; Key Operating Statistics; Conclusion; Chapter 10: Internal Controls for the Small Business; What Is Business Risk?; Internal Controls as Best Practices; Small Business Stakeholders; Internal Control Concepts Internal Control Objectives |
| Record Nr. | UNINA-9910145427603321 |
Reider Rob <1940->
|
||
| Hoboken, N.J., : John Wiley & Sons, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Effective operations and controls for the small privately held business [[electronic resource] /] / Rob Reider
| Effective operations and controls for the small privately held business [[electronic resource] /] / Rob Reider |
| Autore | Reider Rob <1940-> |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley & Sons, c2008 |
| Descrizione fisica | 1 online resource (416 p.) |
| Disciplina | 658.02/2 |
| Soggetto topico |
Small business - Management
Private companies - Management |
| ISBN |
1-119-19713-9
1-281-13497-X 9786611134976 0-470-23067-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Effective Operations and Controls for the Small Privately Held Business; Contents; Preface; Checklist for Starting, Developing, Maintaining, and Improving Your Small Business; Acknowledgments; Chapter 1: Understanding the Small Business Environment; Understanding the Small Business; Small Business Management; Small Business Computerization; Operational Management Function; The Family Business; Basic Operating Formula; Why the Small Business Is in Existence; Businesses the Small Business Is Not In; Helpful Systems; Management Responsibility; Operating Areas to Be Addressed
Economy, Efficiency, and EffectivenessThe Initial Survey; Chapter 2: Strategic Concepts; Strategy Development; Strategies for Competitive Advantage; Other Strategies to Exploit; Business Models; Front-End Strategy Analysis; Overview of the Strategy Development Process; Some Basic Business Principles; Mental Models and Belief Systems; Situational Analysis: Planning Questions; Chapter 3: Planning and Budgeting: Identifying the Right Direction and Staying on the Path; Relationship between the Planning and Budgeting Process; Planning Process; Budgeting Defined Developing and Monitoring the BudgetNonmanufacturing Budgets; Conclusion; Chapter 4: Improving Customer Service; New-Customer Quest; Servicing Present Customers; Striving for Outstanding Customer Service; Golden Rule of Customer Service; Looking at Customer Service from a Fresh Perspective; Tips for Terrific Touchpoints; Tips for Avoiding Traps that Trip You Up; Tips for Watching Out for Traps; Making that Great Customer Service Last: Keep the Romance in the Relationship; Conclusion; Chapter 5: Cash Conversion; Cash Conversion Basics; Cash Conversion Objectives; Profitability versus Liquidity Chapter 6: Sales FunctionPurpose of the Sales Function; Sales Function in Business for Itself; Product Analysis; Sales and Product Controls; Sales Forecasts; Pricing Strategies; Methods of Sales; Methods of Compensation; Sales Information and Reporting Systems; Performing the Sales Function Analysis; Sales Function Desirable Practices; Conclusion; Chapter 7: Cost Considerations; Cost Classifications; Manufacturing versus Nonmanufacturing Costs; Activity-Based Costing Overview; Cost Elements; Cost Reduction Analysis: Traditional versus ABC; Customer Cost Concepts; Analysis of Cost Behavior ConclusionChapter 8: Accounting Operations: Functional Considerations; Accounting Function; Function Analysis; Choosing What to Analyze; Financial Reporting; Operational Analysis Survey Form; Analysis of Functional Costs; Developing Recommendations; Conclusion; Chapter 9: Operational Reporting Considerations; Small Business's Numbers; Financial and Operating Ratio Analysis; Key Operating Statistics; Conclusion; Chapter 10: Internal Controls for the Small Business; What Is Business Risk?; Internal Controls as Best Practices; Small Business Stakeholders; Internal Control Concepts Internal Control Objectives |
| Record Nr. | UNINA-9910824765003321 |
|
Reider Rob <1940->
|
||
| Hoboken, N.J., : John Wiley & Sons, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||