Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea
| Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea |
| Autore | Lientz Bennet P |
| Pubbl/distr/stampa | San Diego, Calif., : Academic Press, c2002 |
| Descrizione fisica | 1 online resource (307 p.) |
| Disciplina | 658.4/063 |
| Altri autori (Persone) | ReaKathryn P |
| Soggetto topico |
Management
Reengineering (Management) |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-136-43133-0
1-282-32976-6 9786612329760 0-08-049850-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Achieve Lasting Process Improvement; Copyright; Contents; Preface; Part I: Prepare For Process Improvement; 1. Introduction; What Are Business Processes?; What Are Characteristics Of Processes?; What Is Process Improvement?; Process Improvement Has A Long History; What Are The Goals Of Process Improvement?; What Have Been Some Methods Of Process Improvement?; What Is Six Sigma?; What Is The Approach For Six Sigma?; Myths About Process Improvement?; 15 Reasons Why Process Improvement Methods Fail; 25 Critical Success Factors For Process Improvement; The Goals Of The Approach
A Down-to-earth Approach To Process Improvement Strategy: General Rocesism Provement; Strategy2: Directepdr Ocesims Provement; What Is Different About The Approach?; The Organization Of The Book; Examples; Asc Manufacturing; Kosal Bank; Hetsun Retailing; Lansing County; Lessons Learned; What To Do Next; Chapter 2 Understand Your Business; Introduction; Objectives; Technical Objectives; Business Objectives; Political Objectives; End Products; Methods; The Drivers of Improvement; Gain Management Support; Wkeret O Start; Plan Your Process Improvement Ork Establitshhe Procesism Provemenotr GanizationEvaluatper Eviouesf Forts; Reviewt He Missionan D Vision; Assests He Businesosb Jectives; Identifyb Usinesisss Ues; Collecdt Atao N Processes; Createb Usiness-relatiemdpr Ovementt Ables; Constructth E Organizatisocno Recard; Examples; Asc Manufacturing; Kosal Bank; I~etsurne Tailing; Lansincgo Unty; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 3. Assess Technology And Industry Factors; Introduction; Observatioonn St Echnology; Remarksa Bout Industryf Actors; E-busine; Objectives; Technicoablj Ectives; Businesos Bjectives Politicaolb JectivesEnd Products; Methods; Wheret O Start; Examinye Ourc Urrentit And System; Assessp Otentiasyls Temasn D Technology; Constructth E Improvementta Bleasn D Theit Scorecard; Evaluatyeo Ur Industry And Competition; Createth E Argument For Procesism Provement; Examples; Asc Manufacturing; Kosalb Ank; Hetsurne Tailing; Lansingc Ounty; Lessons Learned; Problems You Might Encounter; What To Do Next; Part II: Define The New Business Processes; 4. Select The Right Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectives; Politicaolb Jectives; End Products MethodsWheret O Start; Determinpre Ocescsa Ndidates; Identifyt Ransactions; Definael Ternativger Oupso F Processes; Selectt He Rightp Rocesgsr Oup; Developpr Ocesgsr Oups Corecards; Gainm Anagemenatp Provalfo R The Selection; Examples; Asc Manufacturing; Kosal Bank; Hetsunr Etailing; Lansingc Ounty; Simcoi Nternationabla Nk; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 5. Examine Your Current Business Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectms; Politicaolb Jectives; End Products; Methods; Wherteo Start; Performan Initiaal Ssessment Examploef Analysiks:o Salb Ank |
| Record Nr. | UNINA-9910456225203321 |
Lientz Bennet P
|
||
| San Diego, Calif., : Academic Press, c2002 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea
| Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea |
| Autore | Lientz Bennet P |
| Pubbl/distr/stampa | San Diego, Calif., : Academic Press, c2002 |
| Descrizione fisica | 1 online resource (307 p.) |
| Disciplina | 658.4/063 |
| Altri autori (Persone) | ReaKathryn P |
| Soggetto topico |
Management
Reengineering (Management) |
| ISBN |
1-136-43133-0
1-282-32976-6 9786612329760 0-08-049850-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Achieve Lasting Process Improvement; Copyright; Contents; Preface; Part I: Prepare For Process Improvement; 1. Introduction; What Are Business Processes?; What Are Characteristics Of Processes?; What Is Process Improvement?; Process Improvement Has A Long History; What Are The Goals Of Process Improvement?; What Have Been Some Methods Of Process Improvement?; What Is Six Sigma?; What Is The Approach For Six Sigma?; Myths About Process Improvement?; 15 Reasons Why Process Improvement Methods Fail; 25 Critical Success Factors For Process Improvement; The Goals Of The Approach
A Down-to-earth Approach To Process Improvement Strategy: General Rocesism Provement; Strategy2: Directepdr Ocesims Provement; What Is Different About The Approach?; The Organization Of The Book; Examples; Asc Manufacturing; Kosal Bank; Hetsun Retailing; Lansing County; Lessons Learned; What To Do Next; Chapter 2 Understand Your Business; Introduction; Objectives; Technical Objectives; Business Objectives; Political Objectives; End Products; Methods; The Drivers of Improvement; Gain Management Support; Wkeret O Start; Plan Your Process Improvement Ork Establitshhe Procesism Provemenotr GanizationEvaluatper Eviouesf Forts; Reviewt He Missionan D Vision; Assests He Businesosb Jectives; Identifyb Usinesisss Ues; Collecdt Atao N Processes; Createb Usiness-relatiemdpr Ovementt Ables; Constructth E Organizatisocno Recard; Examples; Asc Manufacturing; Kosal Bank; I~etsurne Tailing; Lansincgo Unty; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 3. Assess Technology And Industry Factors; Introduction; Observatioonn St Echnology; Remarksa Bout Industryf Actors; E-busine; Objectives; Technicoablj Ectives; Businesos Bjectives Politicaolb JectivesEnd Products; Methods; Wheret O Start; Examinye Ourc Urrentit And System; Assessp Otentiasyls Temasn D Technology; Constructth E Improvementta Bleasn D Theit Scorecard; Evaluatyeo Ur Industry And Competition; Createth E Argument For Procesism Provement; Examples; Asc Manufacturing; Kosalb Ank; Hetsurne Tailing; Lansingc Ounty; Lessons Learned; Problems You Might Encounter; What To Do Next; Part II: Define The New Business Processes; 4. Select The Right Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectives; Politicaolb Jectives; End Products MethodsWheret O Start; Determinpre Ocescsa Ndidates; Identifyt Ransactions; Definael Ternativger Oupso F Processes; Selectt He Rightp Rocesgsr Oup; Developpr Ocesgsr Oups Corecards; Gainm Anagemenatp Provalfo R The Selection; Examples; Asc Manufacturing; Kosal Bank; Hetsunr Etailing; Lansingc Ounty; Simcoi Nternationabla Nk; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 5. Examine Your Current Business Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectms; Politicaolb Jectives; End Products; Methods; Wherteo Start; Performan Initiaal Ssessment Examploef Analysiks:o Salb Ank |
| Record Nr. | UNINA-9910780292303321 |
Lientz Bennet P
|
||
| San Diego, Calif., : Academic Press, c2002 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||