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Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea
Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea
Autore Lientz Bennet P
Pubbl/distr/stampa San Diego, Calif., : Academic Press, c2002
Descrizione fisica 1 online resource (307 p.)
Disciplina 658.4/063
Altri autori (Persone) ReaKathryn P
Soggetto topico Management
Reengineering (Management)
Soggetto genere / forma Electronic books.
ISBN 1-136-43133-0
1-282-32976-6
9786612329760
0-08-049850-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Achieve Lasting Process Improvement; Copyright; Contents; Preface; Part I: Prepare For Process Improvement; 1. Introduction; What Are Business Processes?; What Are Characteristics Of Processes?; What Is Process Improvement?; Process Improvement Has A Long History; What Are The Goals Of Process Improvement?; What Have Been Some Methods Of Process Improvement?; What Is Six Sigma?; What Is The Approach For Six Sigma?; Myths About Process Improvement?; 15 Reasons Why Process Improvement Methods Fail; 25 Critical Success Factors For Process Improvement; The Goals Of The Approach
A Down-to-earth Approach To Process Improvement Strategy: General Rocesism Provement; Strategy2: Directepdr Ocesims Provement; What Is Different About The Approach?; The Organization Of The Book; Examples; Asc Manufacturing; Kosal Bank; Hetsun Retailing; Lansing County; Lessons Learned; What To Do Next; Chapter 2 Understand Your Business; Introduction; Objectives; Technical Objectives; Business Objectives; Political Objectives; End Products; Methods; The Drivers of Improvement; Gain Management Support; Wkeret O Start; Plan Your Process Improvement Ork
Establitshhe Procesism Provemenotr GanizationEvaluatper Eviouesf Forts; Reviewt He Missionan D Vision; Assests He Businesosb Jectives; Identifyb Usinesisss Ues; Collecdt Atao N Processes; Createb Usiness-relatiemdpr Ovementt Ables; Constructth E Organizatisocno Recard; Examples; Asc Manufacturing; Kosal Bank; I~etsurne Tailing; Lansincgo Unty; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 3. Assess Technology And Industry Factors; Introduction; Observatioonn St Echnology; Remarksa Bout Industryf Actors; E-busine; Objectives; Technicoablj Ectives; Businesos Bjectives
Politicaolb JectivesEnd Products; Methods; Wheret O Start; Examinye Ourc Urrentit And System; Assessp Otentiasyls Temasn D Technology; Constructth E Improvementta Bleasn D Theit Scorecard; Evaluatyeo Ur Industry And Competition; Createth E Argument For Procesism Provement; Examples; Asc Manufacturing; Kosalb Ank; Hetsurne Tailing; Lansingc Ounty; Lessons Learned; Problems You Might Encounter; What To Do Next; Part II: Define The New Business Processes; 4. Select The Right Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectives; Politicaolb Jectives; End Products
MethodsWheret O Start; Determinpre Ocescsa Ndidates; Identifyt Ransactions; Definael Ternativger Oupso F Processes; Selectt He Rightp Rocesgsr Oup; Developpr Ocesgsr Oups Corecards; Gainm Anagemenatp Provalfo R The Selection; Examples; Asc Manufacturing; Kosal Bank; Hetsunr Etailing; Lansingc Ounty; Simcoi Nternationabla Nk; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 5. Examine Your Current Business Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectms; Politicaolb Jectives; End Products; Methods; Wherteo Start; Performan Initiaal Ssessment
Examploef Analysiks:o Salb Ank
Record Nr. UNINA-9910456225203321
Lientz Bennet P  
San Diego, Calif., : Academic Press, c2002
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea
Achieve lasting process improvement [[electronic resource] ] : reach Six Sigma goals without the pain / / Bennet P. Lientz, Kathryn P. Rea
Autore Lientz Bennet P
Pubbl/distr/stampa San Diego, Calif., : Academic Press, c2002
Descrizione fisica 1 online resource (307 p.)
Disciplina 658.4/063
Altri autori (Persone) ReaKathryn P
Soggetto topico Management
Reengineering (Management)
ISBN 1-136-43133-0
1-282-32976-6
9786612329760
0-08-049850-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Achieve Lasting Process Improvement; Copyright; Contents; Preface; Part I: Prepare For Process Improvement; 1. Introduction; What Are Business Processes?; What Are Characteristics Of Processes?; What Is Process Improvement?; Process Improvement Has A Long History; What Are The Goals Of Process Improvement?; What Have Been Some Methods Of Process Improvement?; What Is Six Sigma?; What Is The Approach For Six Sigma?; Myths About Process Improvement?; 15 Reasons Why Process Improvement Methods Fail; 25 Critical Success Factors For Process Improvement; The Goals Of The Approach
A Down-to-earth Approach To Process Improvement Strategy: General Rocesism Provement; Strategy2: Directepdr Ocesims Provement; What Is Different About The Approach?; The Organization Of The Book; Examples; Asc Manufacturing; Kosal Bank; Hetsun Retailing; Lansing County; Lessons Learned; What To Do Next; Chapter 2 Understand Your Business; Introduction; Objectives; Technical Objectives; Business Objectives; Political Objectives; End Products; Methods; The Drivers of Improvement; Gain Management Support; Wkeret O Start; Plan Your Process Improvement Ork
Establitshhe Procesism Provemenotr GanizationEvaluatper Eviouesf Forts; Reviewt He Missionan D Vision; Assests He Businesosb Jectives; Identifyb Usinesisss Ues; Collecdt Atao N Processes; Createb Usiness-relatiemdpr Ovementt Ables; Constructth E Organizatisocno Recard; Examples; Asc Manufacturing; Kosal Bank; I~etsurne Tailing; Lansincgo Unty; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 3. Assess Technology And Industry Factors; Introduction; Observatioonn St Echnology; Remarksa Bout Industryf Actors; E-busine; Objectives; Technicoablj Ectives; Businesos Bjectives
Politicaolb JectivesEnd Products; Methods; Wheret O Start; Examinye Ourc Urrentit And System; Assessp Otentiasyls Temasn D Technology; Constructth E Improvementta Bleasn D Theit Scorecard; Evaluatyeo Ur Industry And Competition; Createth E Argument For Procesism Provement; Examples; Asc Manufacturing; Kosalb Ank; Hetsurne Tailing; Lansingc Ounty; Lessons Learned; Problems You Might Encounter; What To Do Next; Part II: Define The New Business Processes; 4. Select The Right Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectives; Politicaolb Jectives; End Products
MethodsWheret O Start; Determinpre Ocescsa Ndidates; Identifyt Ransactions; Definael Ternativger Oupso F Processes; Selectt He Rightp Rocesgsr Oup; Developpr Ocesgsr Oups Corecards; Gainm Anagemenatp Provalfo R The Selection; Examples; Asc Manufacturing; Kosal Bank; Hetsunr Etailing; Lansingc Ounty; Simcoi Nternationabla Nk; Lessons Learned; Problemsyou Might Encounter; What To Do Next; 5. Examine Your Current Business Processes; Introduction; Objectives; Technicoablj Ectives; Businesosb Jectms; Politicaolb Jectives; End Products; Methods; Wherteo Start; Performan Initiaal Ssessment
Examploef Analysiks:o Salb Ank
Record Nr. UNINA-9910780292303321
Lientz Bennet P  
San Diego, Calif., : Academic Press, c2002
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui