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E-services adoption : processes by firms in developing nations / / edited by Mohammed Quaddus, Arch G. Woodside
E-services adoption : processes by firms in developing nations / / edited by Mohammed Quaddus, Arch G. Woodside
Edizione [First edition.]
Pubbl/distr/stampa Bingley, England : , : Emerald, , 2015
Descrizione fisica 1 online resource (497 p.)
Disciplina 004.6
Collana Advances in Business Marketing and Purchasing
Soggetto topico Computer networks - Developing countries
Information technology - Developing countries
Soggetto genere / forma Electronic books.
ISBN 1-78560-324-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title; Copyright; Contents; List of Contributors; E-Services Adoption Processes in Developing Nations: Introduction to ABM&P Volume 23A; Abstract; 1. Introduction; 2. Diffusion and Adoption of New Information and Communications Technologies by Small and Medium Enterprises; 3. Toward a Conceptualization of Digital Divide and Its Impact on e-Government System Success; 4. Conclusion; References; Diffusion of ICT and SME Performance; Abstract; 1. Introduction; 1.1. Overview; 1.2. Research Questions; 1.3. Objectives; 1.4. Research Background; 1.5. Definition of Terms
1.6. Research Significance 1.6.1. Contribution to Theory; 1.6.2. Contribution to Practice; 1.7. Organisation of the Chapter; 1.8. Summary; 2. Literature Review; 2.1. Introduction; 2.2. Diffusion Process; 2.3. Theoretical Framework; 2.3.1. DOI Theory (Rogers, 1983)9; 2.3.2. TRA (Fishbein & Ajzen, 1975); 2.3.3. TPB (Ajzen, 1985); 2.3.4. TAM (Davis, 1986); 2.3.5. TOE Framework (Tornatzky & Fleischer, 1990); 2.3.6. Institutional Theory (DiMaggio & Powell, 1983); 2.3.7. UTAUT (Venkatesh et al., 2003); 2.3.8. Resource-Based View (RBV) (Barney, 1991); 2.3.9. Review of the Existing Theories
2.4. Review of Empirical Studies 2.5. Antecedents of ICT Use; 2.5.1. Cognitive Evaluation and Owner Innovativeness; 2.5.2. BI and Behavioural Expectation; 2.5.3. Facilitating Condition and Country Readiness; 2.5.4. Culture and Environmental Pressure; 2.6. Antecedents of Organisational Performance; 2.6.1. ICT Use, Integration and Degree of Utilisation; 2.6.2. Organisational Performance; 2.6.3. Mediation of Integration and Utilisation; 2.7. Preliminary Research Model; 2.8. Summary; 3. Research Methodology; 3.1. Introduction; 3.2. Research Paradigm; 3.3. Research Method; 3.4. Research Process
3.4.1. Step 1: Literature Review 3.4.2. Step 2: Preliminary Research Model; 3.4.3. Step 3: Qualitative Field Study; 3.4.4. Step 4: Model Refinement; 3.4.5. Step 5: Hypotheses Construction; 3.4.6. Step 6: Questionnaire Design; 3.4.7. Step 7: Pre-testing of the Questionnaire; 3.4.8. Step 8: Questionnaire Refinement; 3.4.9. Step 9: Data Collection; 3.4.10. Step 10: Data Analysis; 3.4.11. Step 11: Result Interpretation and Report Writing; 3.5. Qualitative Field Study Method; 3.5.1. Sample Selection; 3.5.2. Data Collection; 3.5.3. Analyses of Qualitative Data; 3.6. Quantitative Study Method
3.6.1. Developing the Questionnaire 3.6.2. Questionnaire Translation; 3.6.3. Pre-Testing of the Questionnaire and Pilot Test; 3.6.4. Sample Selection; 3.6.5. Quantitative Data Collection; 3.6.6. Quantitative Data Analysis; 3.6.7. PLS Procedures; 3.6.8. Assessment of Measurement Model; 3.6.9. Structural Model Estimation and Nomological Validity; 3.7. Summary; 4. Field Study Analysis and Comprehensive Research Model; 4.1. Introduction; 4.2. Operation of the Field Study; 4.2.1. Sample; 4.2.2. Demographic Profiles of Study Respondents; 4.2.3. Data Collection; 4.2.4. Data Analysis
4.3. Findings (1st Stage: Inductive Analysis)
Record Nr. UNINA-9910461395803321
Bingley, England : , : Emerald, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
E-services adoption : processes by firms in developing nations / / edited by Mohammed Quaddus, Arch G. Woodside ; contributors, Chun Kit Lok [and three others]
E-services adoption : processes by firms in developing nations / / edited by Mohammed Quaddus, Arch G. Woodside ; contributors, Chun Kit Lok [and three others]
Edizione [First edition.]
Pubbl/distr/stampa Bingley, England : , : Emerald, , 2015
Descrizione fisica 1 online resource (475 p.)
Disciplina 303.4833091724
Collana Advances in Business Marketing & Purchasing
Soggetto topico Information technology - Developing countries
Computer networks - Developing countries
Soggetto genere / forma Electronic books.
ISBN 1-78560-708-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; E-Services Adoption: Processes by Firms in Developing Nations; Copyright page; List of Contributors; Acquiring Deep Knowledge of E-Services Adoption Processes in Developing Nations; 1. Conceptualization of Digital Divide and Its Impact on E-Government System Success; 2. Influencing Consumers to Use E-services in Indonesian Airline Companies; 3. Conclusion; Factors Influencing Consumers to Use e-services in Indonesian Airline Companies; 1. Introduction; 1.1. Background of Research; 1.1.1. Existing References; 1.1.2. Adoption and Use by Individuals or Organizations
1.1.3. Call for Further Exploration1.2. Research Problem; 1.2.1. The Practices of E-services Worldwide; 1.2.2. The Practices of E-services in Indonesia; 1.3. Research Questions; 1.4. Research Objectives; 1.5. Significance of the Research; 1.6. Structure of the Study; 1.7. Summary; 2. Research Foundation: Literature Review; 2.1. Introduction; 2.2. Electronic Services (E-services); 2.2.1. Definition of E-services; 2.2.2. Characteristics and Types of E-services; 2.2.3. E-services, E-Business and E-Commerce; 2.2.4. Research in E-services; 2.3. E-services Adoption
2.3.1. Consumers and Information Technology Acceptance2.4. Antecedent Factors of E-services Usage; 2.4.1. Effort Expectancy; 2.4.2. Social Influence; 2.4.3. Facilitating Conditions; 2.4.4. Privacy Concerns; 2.4.5. Trustworthiness; 2.4.6. Outcome Expectancy; 2.4.7. Motivation; 2.4.8. Intention-to-Use and Usage; 2.4.9. Moderating Effects of Demographics; 2.5. Preliminary Research Model Proposed for the Study; 2.5.1. The Preliminary Research Model of E-services Usage; 2.5.2. Definition of Terms Used in the Model; 2.6. Summary; 3. Research Method; 3.1. Introduction; 3.2. Research Paradigm
3.3. Research Method3.4. Research Process; 3.4.1. Development of Preliminary Research Model; Literature Review; Initial Research Model Construction; 3.4.2. Qualitative Approach; Qualitative Field Study; Sample Selection; Data Collection; Qualitative Data Analysis; Model Refinement and Final Research Model; 3.4.3. Quantitative Approach; Hypotheses and Questionnaire Development; Pilot Study and Questionnaire Refinement; Sample Selection; Data Analysis; Conducting the Main Survey; Sample Selection; Data Collection; Data Analysis Using PLS; Interpretation of Findings
3.5. Quantitative Data Analysis Using SEM3.5.1. Assessment of the Measurement Model; Item Reliability of the Questionnaire; Internal Consistency; Discriminant Validity; 3.5.2. Assessment of the Structural Model; Amount of Variance Explained; Path Coefficient and Statistical Significance; 3.6. Overview of the Research Procedures; 3.7. Summary; 4. Field Study Analysis and Final Research Model; 4.1. Introduction; 4.2. The Process of Field Study; 4.2.1. The Interview Guide Development; 4.2.2. Sample; 4.2.3. Data Collection; 4.2.4. Transcription Process
4.3. Data Analysis via Content Analysis Approach
Record Nr. UNINA-9910493682703321
Bingley, England : , : Emerald, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Sustaining competitive advantage via business intelligence, knowledge management, and system dynamics / / edited by Mohammed Quaddus, Arch G. Woodside
Sustaining competitive advantage via business intelligence, knowledge management, and system dynamics / / edited by Mohammed Quaddus, Arch G. Woodside
Edizione [First edition.]
Pubbl/distr/stampa Bingley, England : , : Emerald, , 2015
Descrizione fisica 1 online resource (466 p.)
Disciplina 658.472
Collana Advances in Business Marketing and Purchasing
Soggetto topico Business intelligence
Knowledge management
Competition
Soggetto genere / forma Electronic books.
ISBN 1-78441-763-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title; Copyright; Contents; List of Contributors; Introduction; Business Intelligence for Sustainable Competitive Advantage; Abstract; 1. Introduction; 1.1. Overview; 1.2. Problem Statement and Research Questions; 1.3. Research Objectives; 1.4. Significance of Research; 1.5. Scope of Research; 1.6. Definition of Terms; 1.7. Structure of the Chapter; 1.8. Summary; 2. Research Foundation: Review of Literature; 2.1. Introduction; 2.2. Business Intelligence; 2.2.1. Definition of Business Intelligence; 2.2.2. Classification of Business Intelligence; 2.2.3. The Intelligence Process
2.2.4. Business Intelligence Framework 2.3. Business Intelligence Deployment; 2.3.1. Successful BI Deployment; 2.3.2. User Satisfaction as a Measurement of BI Success; 2.4. Antecedents of Successful BI Deployments; 2.4.1. Firm's Internal Resources; 2.4.2. Perceived Characteristics of the Innovation; 2.5. Other Factors Related to BI Success; 2.5.1. Organizational Culture; 2.5.2. Utilization of BI Tools; 2.5.3. Business Strategy; 2.6. BI-Based Knowledge and Sustainable Competitive Advantage; 2.6.1. Sustainable Competitive Advantage and Corporate Social Responsibility
2.7. Review of Underlying Theories 2.7.1. Resource-Based Theory (RBT); 2.8. The Malaysian Telecommunications Industry; 2.8.1. Competition within Telecommunications Industry in Malaysia; 2.8.2. Telecommunications Players; 2.9. Telecommunications Industry and Sustainable Competitive Advantage; 2.9.1. Telecommunications Industry and Business Intelligence; 2.10. Summary; 3. Conceptual Framework and Preliminary Research Model; 3.1. Introduction; 3.2. Conceptual Framework; 3.3. The Preliminary Research Model; 3.4. Summary; 4. Research Method and Design; 4.1. Introduction; 4.2. Research Paradigm
4.3. Research Method 4.3.1. The Research Process; 4.4. Qualitative Field Study Method; 4.4.1. Sample Selection; 4.4.2. Data Collection; 4.4.3. Analyses of Qualitative Data; 4.5. Quantitative Study Method; 4.5.1. Developing the Questionnaire; 4.5.2. Pre-test the Questionnaire; 4.5.3. Sample Selection; 4.5.4. Quantitative Data Collection; 4.5.5. Response Rate and Data Examination; 4.5.6. Quantitative Data Analysis; 4.5.7. Partial Least Squares (PLS) Procedures; 4.6. Summary; 5. The Field Study and Modified Research Model; 5.1. Introduction; 5.2. The Operation of the Field Study
5.2.1. Interview Sample Demographics 5.2.2. Data Collection; 5.3. Data Analysis via Content Analysis Approach; 5.4. Results and Interpretations; 5.4.1. Factors and Variables; 5.4.2. Perceived Relationships between Factors; 5.4.3. The Construction of BI for Sustainable Competitive Advantage Model; 5.5. The Final Combined BI Model; 5.6. Summary; 6. Hypotheses and Questionnaire Construction; 6.1. Introduction; 6.2. Construction of Hypotheses; 6.2.1. Hypotheses Relating to Firms Internal Resources; 6.2.2. Hypotheses Relating to Successful BI Deployment
6.2.3. Moderating Influence of Organizational Culture, BI Tools and Business Strategy
Record Nr. UNINA-9910460917803321
Bingley, England : , : Emerald, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Sustaining competitive advantage via business intelligence, knowledge management, and system dynamics / / Mohammed Quaddus, School of Marketing, Curtin Business School, Curtin University, Perth, Australia, Arch G. Woodside, Department of Marketing, Carroll School of Management, Boston College, Boston, MA, USA, editors
Sustaining competitive advantage via business intelligence, knowledge management, and system dynamics / / Mohammed Quaddus, School of Marketing, Curtin Business School, Curtin University, Perth, Australia, Arch G. Woodside, Department of Marketing, Carroll School of Management, Boston College, Boston, MA, USA, editors
Edizione [First edition.]
Pubbl/distr/stampa Bingley : , : Emerald, , 2015
Descrizione fisica 1 online resource (407 p.)
Disciplina 658.4038
Collana Advances in business marketing & purchasing
Soggetto topico Business planning
Competition
Soggetto genere / forma Electronic books.
ISBN 1-78560-706-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title; Copyright; Contents; List of Contributors; Introduction; Managing Information and Knowledge in Service Industries; Abstract; 1. Introduction and Justification of the Research; 1.1. Introduction; 1.2. Background to the Research; 1.3. Purpose of the Research; 1.4. Overview of the Methods; 1.4.1. The Survey Instrument; 1.4.2. Sample; 1.4.3. Data Analysis; 1.5. Justification for the Research; 1.6. Overview of the Research Structure; 2. Literature Review and Hypothesis Development; 2.1. Introduction; 2.2. Knowledge; 2.2.1. Definition of Knowledge; 2.2.2. Tacit Knowledge
2.2.3. Explicit Knowledge2.2.4. Summary; 2.3. Knowledge Management; 2.3.1. Definition of Knowledge Management; 2.3.2. Managing Knowledge Management; 2.3.3. Approaches to Knowledge Management; 2.3.4. Role of Technology; 2.3.5. Summary; 2.4. Previous Research on Knowledge Management; 2.5. Effective Knowledge Management; 2.6. Absorptive Capacity; 2.7. Hypothesis Development; 2.7.1. Absorptive Capacity; 2.7.2. Acquisition; 2.7.3. Assimilation; 2.7.4. Transformation; 2.7.5. Exploitation; 2.8. The Industry Context; 2.8.1. Service Industry; 2.8.2. Residential Aged Care Industry
2.8.3. Industry Context2.8.4. Accreditation; 2.8.5. The Role of Managers in the Knowledge Management Process; 2.9. Conceptual Framework; 2.10. Summary; 3. Research Method; 3.1. Introduction; 3.2. Justification for the Method; 3.3. Research Procedure; 3.4. Description of Research Setting; 3.4.1. Residential Aged Care Industry; 3.5. Description of Sample Characteristics; 3.6. Data Collection; 3.7. Pilot Study; 3.8. Method of Analysis; 3.9. Constructs; 3.10. Relationship between Absorptive Capacity and Effective Knowledge Management
3.10.1. Relationship between Acquisition and Effective Knowledge Management3.10.2. Relationship between Assimilation and Effective Knowledge Management; 3.10.3. Relationship between Transformation and Effective Knowledge Management; 3.10.4. Relationship between Exploitation and Effective Knowledge Management; 3.11. Structural Equation Modeling; 3.11.1. The Structural Equation Model; 3.11.2. Reflective and Formative Variables; 3.12. Measurement Instrument; 3.12.1. Demographic Information and Measures of Construct; 3.12.2. Section One: Industry Context and Knowledge Management Outcomes
3.12.3. Section Two: Demographic Data3.12.4. Section Three: Absorptive Capacity and Effective Knowledge Management; 3.12.5. Scales of Measurement; 3.12.6. Accreditation in Residential Aged Care; 3.12.7. Goodness of Fit; 3.13. Summary; 4. Results - Data Analysis; 4.1. Introduction; 4.2. Pilot Test; 4.3. Descriptive Statistics; 4.3.1. Demographic Distribution; 4.3.2. Non-Response Bias; 4.3.3. Assessment of Normality; 4.3.4. Distribution of Responses; 4.3.5. Profiles of the Highest and Lowest Scoring Organizations; 4.4. Additional Analysis; 4.4.1. Accreditation
4.4.2. Effective Knowledge Management Outcomes and Actions
Record Nr. UNINA-9910460751603321
Bingley : , : Emerald, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui