E-services adoption : processes by firms in developing nations / / edited by Mohammed Quaddus, Arch G. Woodside |
Edizione | [First edition.] |
Pubbl/distr/stampa | Bingley, England : , : Emerald, , 2015 |
Descrizione fisica | 1 online resource (497 p.) |
Disciplina | 004.6 |
Collana | Advances in Business Marketing and Purchasing |
Soggetto topico |
Computer networks - Developing countries
Information technology - Developing countries |
Soggetto genere / forma | Electronic books. |
ISBN | 1-78560-324-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title; Copyright; Contents; List of Contributors; E-Services Adoption Processes in Developing Nations: Introduction to ABM&P Volume 23A; Abstract; 1. Introduction; 2. Diffusion and Adoption of New Information and Communications Technologies by Small and Medium Enterprises; 3. Toward a Conceptualization of Digital Divide and Its Impact on e-Government System Success; 4. Conclusion; References; Diffusion of ICT and SME Performance; Abstract; 1. Introduction; 1.1. Overview; 1.2. Research Questions; 1.3. Objectives; 1.4. Research Background; 1.5. Definition of Terms
1.6. Research Significance 1.6.1. Contribution to Theory; 1.6.2. Contribution to Practice; 1.7. Organisation of the Chapter; 1.8. Summary; 2. Literature Review; 2.1. Introduction; 2.2. Diffusion Process; 2.3. Theoretical Framework; 2.3.1. DOI Theory (Rogers, 1983)9; 2.3.2. TRA (Fishbein & Ajzen, 1975); 2.3.3. TPB (Ajzen, 1985); 2.3.4. TAM (Davis, 1986); 2.3.5. TOE Framework (Tornatzky & Fleischer, 1990); 2.3.6. Institutional Theory (DiMaggio & Powell, 1983); 2.3.7. UTAUT (Venkatesh et al., 2003); 2.3.8. Resource-Based View (RBV) (Barney, 1991); 2.3.9. Review of the Existing Theories 2.4. Review of Empirical Studies 2.5. Antecedents of ICT Use; 2.5.1. Cognitive Evaluation and Owner Innovativeness; 2.5.2. BI and Behavioural Expectation; 2.5.3. Facilitating Condition and Country Readiness; 2.5.4. Culture and Environmental Pressure; 2.6. Antecedents of Organisational Performance; 2.6.1. ICT Use, Integration and Degree of Utilisation; 2.6.2. Organisational Performance; 2.6.3. Mediation of Integration and Utilisation; 2.7. Preliminary Research Model; 2.8. Summary; 3. Research Methodology; 3.1. Introduction; 3.2. Research Paradigm; 3.3. Research Method; 3.4. Research Process 3.4.1. Step 1: Literature Review 3.4.2. Step 2: Preliminary Research Model; 3.4.3. Step 3: Qualitative Field Study; 3.4.4. Step 4: Model Refinement; 3.4.5. Step 5: Hypotheses Construction; 3.4.6. Step 6: Questionnaire Design; 3.4.7. Step 7: Pre-testing of the Questionnaire; 3.4.8. Step 8: Questionnaire Refinement; 3.4.9. Step 9: Data Collection; 3.4.10. Step 10: Data Analysis; 3.4.11. Step 11: Result Interpretation and Report Writing; 3.5. Qualitative Field Study Method; 3.5.1. Sample Selection; 3.5.2. Data Collection; 3.5.3. Analyses of Qualitative Data; 3.6. Quantitative Study Method 3.6.1. Developing the Questionnaire 3.6.2. Questionnaire Translation; 3.6.3. Pre-Testing of the Questionnaire and Pilot Test; 3.6.4. Sample Selection; 3.6.5. Quantitative Data Collection; 3.6.6. Quantitative Data Analysis; 3.6.7. PLS Procedures; 3.6.8. Assessment of Measurement Model; 3.6.9. Structural Model Estimation and Nomological Validity; 3.7. Summary; 4. Field Study Analysis and Comprehensive Research Model; 4.1. Introduction; 4.2. Operation of the Field Study; 4.2.1. Sample; 4.2.2. Demographic Profiles of Study Respondents; 4.2.3. Data Collection; 4.2.4. Data Analysis 4.3. Findings (1st Stage: Inductive Analysis) |
Record Nr. | UNINA-9910461395803321 |
Bingley, England : , : Emerald, , 2015 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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E-services adoption : processes by firms in developing nations / / edited by Mohammed Quaddus, Arch G. Woodside ; contributors, Chun Kit Lok [and three others] |
Edizione | [First edition.] |
Pubbl/distr/stampa | Bingley, England : , : Emerald, , 2015 |
Descrizione fisica | 1 online resource (475 p.) |
Disciplina | 303.4833091724 |
Collana | Advances in Business Marketing & Purchasing |
Soggetto topico |
Information technology - Developing countries
Computer networks - Developing countries |
Soggetto genere / forma | Electronic books. |
ISBN | 1-78560-708-1 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; E-Services Adoption: Processes by Firms in Developing Nations; Copyright page; List of Contributors; Acquiring Deep Knowledge of E-Services Adoption Processes in Developing Nations; 1. Conceptualization of Digital Divide and Its Impact on E-Government System Success; 2. Influencing Consumers to Use E-services in Indonesian Airline Companies; 3. Conclusion; Factors Influencing Consumers to Use e-services in Indonesian Airline Companies; 1. Introduction; 1.1. Background of Research; 1.1.1. Existing References; 1.1.2. Adoption and Use by Individuals or Organizations
1.1.3. Call for Further Exploration1.2. Research Problem; 1.2.1. The Practices of E-services Worldwide; 1.2.2. The Practices of E-services in Indonesia; 1.3. Research Questions; 1.4. Research Objectives; 1.5. Significance of the Research; 1.6. Structure of the Study; 1.7. Summary; 2. Research Foundation: Literature Review; 2.1. Introduction; 2.2. Electronic Services (E-services); 2.2.1. Definition of E-services; 2.2.2. Characteristics and Types of E-services; 2.2.3. E-services, E-Business and E-Commerce; 2.2.4. Research in E-services; 2.3. E-services Adoption 2.3.1. Consumers and Information Technology Acceptance2.4. Antecedent Factors of E-services Usage; 2.4.1. Effort Expectancy; 2.4.2. Social Influence; 2.4.3. Facilitating Conditions; 2.4.4. Privacy Concerns; 2.4.5. Trustworthiness; 2.4.6. Outcome Expectancy; 2.4.7. Motivation; 2.4.8. Intention-to-Use and Usage; 2.4.9. Moderating Effects of Demographics; 2.5. Preliminary Research Model Proposed for the Study; 2.5.1. The Preliminary Research Model of E-services Usage; 2.5.2. Definition of Terms Used in the Model; 2.6. Summary; 3. Research Method; 3.1. Introduction; 3.2. Research Paradigm 3.3. Research Method3.4. Research Process; 3.4.1. Development of Preliminary Research Model; Literature Review; Initial Research Model Construction; 3.4.2. Qualitative Approach; Qualitative Field Study; Sample Selection; Data Collection; Qualitative Data Analysis; Model Refinement and Final Research Model; 3.4.3. Quantitative Approach; Hypotheses and Questionnaire Development; Pilot Study and Questionnaire Refinement; Sample Selection; Data Analysis; Conducting the Main Survey; Sample Selection; Data Collection; Data Analysis Using PLS; Interpretation of Findings 3.5. Quantitative Data Analysis Using SEM3.5.1. Assessment of the Measurement Model; Item Reliability of the Questionnaire; Internal Consistency; Discriminant Validity; 3.5.2. Assessment of the Structural Model; Amount of Variance Explained; Path Coefficient and Statistical Significance; 3.6. Overview of the Research Procedures; 3.7. Summary; 4. Field Study Analysis and Final Research Model; 4.1. Introduction; 4.2. The Process of Field Study; 4.2.1. The Interview Guide Development; 4.2.2. Sample; 4.2.3. Data Collection; 4.2.4. Transcription Process 4.3. Data Analysis via Content Analysis Approach |
Record Nr. | UNINA-9910493682703321 |
Bingley, England : , : Emerald, , 2015 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Sustaining competitive advantage via business intelligence, knowledge management, and system dynamics / / edited by Mohammed Quaddus, Arch G. Woodside |
Edizione | [First edition.] |
Pubbl/distr/stampa | Bingley, England : , : Emerald, , 2015 |
Descrizione fisica | 1 online resource (466 p.) |
Disciplina | 658.472 |
Collana | Advances in Business Marketing and Purchasing |
Soggetto topico |
Business intelligence
Knowledge management Competition |
Soggetto genere / forma | Electronic books. |
ISBN | 1-78441-763-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title; Copyright; Contents; List of Contributors; Introduction; Business Intelligence for Sustainable Competitive Advantage; Abstract; 1. Introduction; 1.1. Overview; 1.2. Problem Statement and Research Questions; 1.3. Research Objectives; 1.4. Significance of Research; 1.5. Scope of Research; 1.6. Definition of Terms; 1.7. Structure of the Chapter; 1.8. Summary; 2. Research Foundation: Review of Literature; 2.1. Introduction; 2.2. Business Intelligence; 2.2.1. Definition of Business Intelligence; 2.2.2. Classification of Business Intelligence; 2.2.3. The Intelligence Process
2.2.4. Business Intelligence Framework 2.3. Business Intelligence Deployment; 2.3.1. Successful BI Deployment; 2.3.2. User Satisfaction as a Measurement of BI Success; 2.4. Antecedents of Successful BI Deployments; 2.4.1. Firm's Internal Resources; 2.4.2. Perceived Characteristics of the Innovation; 2.5. Other Factors Related to BI Success; 2.5.1. Organizational Culture; 2.5.2. Utilization of BI Tools; 2.5.3. Business Strategy; 2.6. BI-Based Knowledge and Sustainable Competitive Advantage; 2.6.1. Sustainable Competitive Advantage and Corporate Social Responsibility 2.7. Review of Underlying Theories 2.7.1. Resource-Based Theory (RBT); 2.8. The Malaysian Telecommunications Industry; 2.8.1. Competition within Telecommunications Industry in Malaysia; 2.8.2. Telecommunications Players; 2.9. Telecommunications Industry and Sustainable Competitive Advantage; 2.9.1. Telecommunications Industry and Business Intelligence; 2.10. Summary; 3. Conceptual Framework and Preliminary Research Model; 3.1. Introduction; 3.2. Conceptual Framework; 3.3. The Preliminary Research Model; 3.4. Summary; 4. Research Method and Design; 4.1. Introduction; 4.2. Research Paradigm 4.3. Research Method 4.3.1. The Research Process; 4.4. Qualitative Field Study Method; 4.4.1. Sample Selection; 4.4.2. Data Collection; 4.4.3. Analyses of Qualitative Data; 4.5. Quantitative Study Method; 4.5.1. Developing the Questionnaire; 4.5.2. Pre-test the Questionnaire; 4.5.3. Sample Selection; 4.5.4. Quantitative Data Collection; 4.5.5. Response Rate and Data Examination; 4.5.6. Quantitative Data Analysis; 4.5.7. Partial Least Squares (PLS) Procedures; 4.6. Summary; 5. The Field Study and Modified Research Model; 5.1. Introduction; 5.2. The Operation of the Field Study 5.2.1. Interview Sample Demographics 5.2.2. Data Collection; 5.3. Data Analysis via Content Analysis Approach; 5.4. Results and Interpretations; 5.4.1. Factors and Variables; 5.4.2. Perceived Relationships between Factors; 5.4.3. The Construction of BI for Sustainable Competitive Advantage Model; 5.5. The Final Combined BI Model; 5.6. Summary; 6. Hypotheses and Questionnaire Construction; 6.1. Introduction; 6.2. Construction of Hypotheses; 6.2.1. Hypotheses Relating to Firms Internal Resources; 6.2.2. Hypotheses Relating to Successful BI Deployment 6.2.3. Moderating Influence of Organizational Culture, BI Tools and Business Strategy |
Record Nr. | UNINA-9910460917803321 |
Bingley, England : , : Emerald, , 2015 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Sustaining competitive advantage via business intelligence, knowledge management, and system dynamics / / Mohammed Quaddus, School of Marketing, Curtin Business School, Curtin University, Perth, Australia, Arch G. Woodside, Department of Marketing, Carroll School of Management, Boston College, Boston, MA, USA, editors |
Edizione | [First edition.] |
Pubbl/distr/stampa | Bingley : , : Emerald, , 2015 |
Descrizione fisica | 1 online resource (407 p.) |
Disciplina | 658.4038 |
Collana | Advances in business marketing & purchasing |
Soggetto topico |
Business planning
Competition |
Soggetto genere / forma | Electronic books. |
ISBN | 1-78560-706-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Title; Copyright; Contents; List of Contributors; Introduction; Managing Information and Knowledge in Service Industries; Abstract; 1. Introduction and Justification of the Research; 1.1. Introduction; 1.2. Background to the Research; 1.3. Purpose of the Research; 1.4. Overview of the Methods; 1.4.1. The Survey Instrument; 1.4.2. Sample; 1.4.3. Data Analysis; 1.5. Justification for the Research; 1.6. Overview of the Research Structure; 2. Literature Review and Hypothesis Development; 2.1. Introduction; 2.2. Knowledge; 2.2.1. Definition of Knowledge; 2.2.2. Tacit Knowledge
2.2.3. Explicit Knowledge2.2.4. Summary; 2.3. Knowledge Management; 2.3.1. Definition of Knowledge Management; 2.3.2. Managing Knowledge Management; 2.3.3. Approaches to Knowledge Management; 2.3.4. Role of Technology; 2.3.5. Summary; 2.4. Previous Research on Knowledge Management; 2.5. Effective Knowledge Management; 2.6. Absorptive Capacity; 2.7. Hypothesis Development; 2.7.1. Absorptive Capacity; 2.7.2. Acquisition; 2.7.3. Assimilation; 2.7.4. Transformation; 2.7.5. Exploitation; 2.8. The Industry Context; 2.8.1. Service Industry; 2.8.2. Residential Aged Care Industry 2.8.3. Industry Context2.8.4. Accreditation; 2.8.5. The Role of Managers in the Knowledge Management Process; 2.9. Conceptual Framework; 2.10. Summary; 3. Research Method; 3.1. Introduction; 3.2. Justification for the Method; 3.3. Research Procedure; 3.4. Description of Research Setting; 3.4.1. Residential Aged Care Industry; 3.5. Description of Sample Characteristics; 3.6. Data Collection; 3.7. Pilot Study; 3.8. Method of Analysis; 3.9. Constructs; 3.10. Relationship between Absorptive Capacity and Effective Knowledge Management 3.10.1. Relationship between Acquisition and Effective Knowledge Management3.10.2. Relationship between Assimilation and Effective Knowledge Management; 3.10.3. Relationship between Transformation and Effective Knowledge Management; 3.10.4. Relationship between Exploitation and Effective Knowledge Management; 3.11. Structural Equation Modeling; 3.11.1. The Structural Equation Model; 3.11.2. Reflective and Formative Variables; 3.12. Measurement Instrument; 3.12.1. Demographic Information and Measures of Construct; 3.12.2. Section One: Industry Context and Knowledge Management Outcomes 3.12.3. Section Two: Demographic Data3.12.4. Section Three: Absorptive Capacity and Effective Knowledge Management; 3.12.5. Scales of Measurement; 3.12.6. Accreditation in Residential Aged Care; 3.12.7. Goodness of Fit; 3.13. Summary; 4. Results - Data Analysis; 4.1. Introduction; 4.2. Pilot Test; 4.3. Descriptive Statistics; 4.3.1. Demographic Distribution; 4.3.2. Non-Response Bias; 4.3.3. Assessment of Normality; 4.3.4. Distribution of Responses; 4.3.5. Profiles of the Highest and Lowest Scoring Organizations; 4.4. Additional Analysis; 4.4.1. Accreditation 4.4.2. Effective Knowledge Management Outcomes and Actions |
Record Nr. | UNINA-9910460751603321 |
Bingley : , : Emerald, , 2015 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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