Creating value with knowledge [[electronic resource] ] : insights from the IBM institute for business value / / edited by Eric Lesser, Laurence Prusak |
Pubbl/distr/stampa | Oxford ; ; New York, : Oxford University Press, 2004 |
Descrizione fisica | 1 online resource (239 p.) |
Disciplina | 658.4/038 |
Altri autori (Persone) |
LesserEric L
PrusakLaurence |
Soggetto topico | Knowledge management |
Soggetto genere / forma | Electronic books. |
ISBN |
0-19-988311-4
0-19-803698-1 9786610533862 1-280-53386-2 1-60256-839-1 1-4237-8498-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Foreword; Contributors; Introduction; PART I: SOCIAL CAPITAL; 1 How to Invest in Social Capital; 2 Fast Friends-Virtuality and Social Capital; 3 Trust and Knowledge Sharing: A Critical Combination; PART II: SOCIAL NETWORK ANALYSIS; 4 Six Myths about Informal Networks-and How to Overcome Them; 5 Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks; 6 Making Invisible Work Visible: Using Social Network Analysis to Support Strategic Collaboration; PART III: COMMUNITIES OF PRACTICE; 7 Communities of Practice and Organizational Performance
8 Keeping Communities of Practice Afloat: Understanding and Fostering Roles in Communities 9 Learning from the Connected Customer: Enhancing Customer Web Sites with Community; PART IV: KNOWLEDGE AND STRATEGIC ALLIANCES; 10 Knowledge Resource Exchange in Strategic Alliances; 11 Leveraging Knowledge Management across Strategic Alliances; PART V: STORYTELLING; 12 Using Mentoring and Storytelling to Transfer Knowledge in the Workplace; 13 Narrative Patterns: The Perils and Possibilities of Using Story in Organizations; Index; |
Record Nr. | UNINA-9910465743303321 |
Oxford ; ; New York, : Oxford University Press, 2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Creating value with knowledge [[electronic resource] ] : insights from the IBM institute for business value / / edited by Eric Lesser, Laurence Prusak |
Pubbl/distr/stampa | Oxford ; ; New York, : Oxford University Press, 2004 |
Descrizione fisica | 1 online resource (239 p.) |
Disciplina | 658.4/038 |
Altri autori (Persone) |
LesserEric L
PrusakLaurence |
Soggetto topico | Knowledge management |
ISBN |
0-19-988311-4
0-19-803698-1 9786610533862 1-280-53386-2 1-60256-839-1 1-4237-8498-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Foreword; Contributors; Introduction; PART I: SOCIAL CAPITAL; 1 How to Invest in Social Capital; 2 Fast Friends-Virtuality and Social Capital; 3 Trust and Knowledge Sharing: A Critical Combination; PART II: SOCIAL NETWORK ANALYSIS; 4 Six Myths about Informal Networks-and How to Overcome Them; 5 Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks; 6 Making Invisible Work Visible: Using Social Network Analysis to Support Strategic Collaboration; PART III: COMMUNITIES OF PRACTICE; 7 Communities of Practice and Organizational Performance
8 Keeping Communities of Practice Afloat: Understanding and Fostering Roles in Communities 9 Learning from the Connected Customer: Enhancing Customer Web Sites with Community; PART IV: KNOWLEDGE AND STRATEGIC ALLIANCES; 10 Knowledge Resource Exchange in Strategic Alliances; 11 Leveraging Knowledge Management across Strategic Alliances; PART V: STORYTELLING; 12 Using Mentoring and Storytelling to Transfer Knowledge in the Workplace; 13 Narrative Patterns: The Perils and Possibilities of Using Story in Organizations; Index; |
Record Nr. | UNINA-9910792267003321 |
Oxford ; ; New York, : Oxford University Press, 2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Creating value with knowledge : insights from the IBM institute for business value / / edited by Eric Lesser, Laurence Prusak |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Oxford ; ; New York, : Oxford University Press, 2004 |
Descrizione fisica | 1 online resource (239 p.) |
Disciplina | 658.4/038 |
Altri autori (Persone) |
LesserEric L
PrusakLaurence |
Soggetto topico | Knowledge management |
ISBN |
0-19-988311-4
0-19-803698-1 9786610533862 1-280-53386-2 1-60256-839-1 1-4237-8498-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Foreword; Contributors; Introduction; PART I: SOCIAL CAPITAL; 1 How to Invest in Social Capital; 2 Fast Friends-Virtuality and Social Capital; 3 Trust and Knowledge Sharing: A Critical Combination; PART II: SOCIAL NETWORK ANALYSIS; 4 Six Myths about Informal Networks-and How to Overcome Them; 5 Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks; 6 Making Invisible Work Visible: Using Social Network Analysis to Support Strategic Collaboration; PART III: COMMUNITIES OF PRACTICE; 7 Communities of Practice and Organizational Performance
8 Keeping Communities of Practice Afloat: Understanding and Fostering Roles in Communities 9 Learning from the Connected Customer: Enhancing Customer Web Sites with Community; PART IV: KNOWLEDGE AND STRATEGIC ALLIANCES; 10 Knowledge Resource Exchange in Strategic Alliances; 11 Leveraging Knowledge Management across Strategic Alliances; PART V: STORYTELLING; 12 Using Mentoring and Storytelling to Transfer Knowledge in the Workplace; 13 Narrative Patterns: The Perils and Possibilities of Using Story in Organizations; Index; |
Record Nr. | UNINA-9910808325803321 |
Oxford ; ; New York, : Oxford University Press, 2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|