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Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]]
| Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]] |
| Autore | Pidd Michael |
| Pubbl/distr/stampa | Cambridge : , : Cambridge University Press, , 2012 |
| Descrizione fisica | 1 online resource (xv, 316 pages) : digital, PDF file(s) |
| Disciplina | 352.3/75 |
| Soggetto topico |
Public administration - Management
Public administration - Management - Evaluation Public administration - Evaluation |
| ISBN |
1-107-22717-8
1-139-20961-2 1-280-56876-3 9786613598363 1-139-22249-X 0-511-79155-0 1-139-21768-2 1-139-21460-8 1-139-22077-2 1-139-22420-4 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Machine generated contents note: List of figures; List of tables; Part I. Principles of Performance Measurement: 1. Measuring public sector performance; 2. Why measure, what to measure and what can go wrong; Part II. Different Uses for Performance Measurement: 3. Measurement for improvement and planning; 4. Measurement for monitoring and control; 5. Measurement for comparison; 6. Measurement for accountability; Part III. Practical Methods for Performance Measurement: 7. Measuring performance through time; 8. Scorecards and multidimensional indicators; 9. Composite indicators; 10. League tables and ranking; 11. Data envelopment analysis; Index. |
| Record Nr. | UNINA-9910461095103321 |
Pidd Michael
|
||
| Cambridge : , : Cambridge University Press, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]]
| Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]] |
| Autore | Pidd Michael |
| Pubbl/distr/stampa | Cambridge : , : Cambridge University Press, , 2012 |
| Descrizione fisica | 1 online resource (xv, 316 pages) : digital, PDF file(s) |
| Disciplina | 352.3/75 |
| Soggetto topico |
Public administration - Management
Public administration - Management - Evaluation Public administration - Evaluation |
| ISBN |
1-107-22717-8
1-139-20961-2 1-280-56876-3 9786613598363 1-139-22249-X 0-511-79155-0 1-139-21768-2 1-139-21460-8 1-139-22077-2 1-139-22420-4 |
| Classificazione | BUS085000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Machine generated contents note: List of figures; List of tables; Part I. Principles of Performance Measurement: 1. Measuring public sector performance; 2. Why measure, what to measure and what can go wrong; Part II. Different Uses for Performance Measurement: 3. Measurement for improvement and planning; 4. Measurement for monitoring and control; 5. Measurement for comparison; 6. Measurement for accountability; Part III. Practical Methods for Performance Measurement: 7. Measuring performance through time; 8. Scorecards and multidimensional indicators; 9. Composite indicators; 10. League tables and ranking; 11. Data envelopment analysis; Index. |
| Record Nr. | UNINA-9910790201303321 |
|
Pidd Michael
|
||
| Cambridge : , : Cambridge University Press, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||