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Making change work : practical tools for overcoming human resistance to change / / Brien Palmer
| Making change work : practical tools for overcoming human resistance to change / / Brien Palmer |
| Autore | Palmer Brien <1952-> |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2003 |
| Descrizione fisica | 1 online resource (104 p.) |
| Disciplina | 658.4/06 |
| Soggetto topico | Organizational change |
| Soggetto genere / forma | Electronic books. |
| ISBN | 600-00-4744-4 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910463099103321 |
Palmer Brien <1952->
|
||
| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Making change work : practical tools for overcoming human resistance to change / / Brien Palmer
| Making change work : practical tools for overcoming human resistance to change / / Brien Palmer |
| Autore | Palmer Brien <1952-> |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2003 |
| Descrizione fisica | 1 online resource (104 p.) |
| Disciplina | 658.4/06 |
| Soggetto topico | Organizational change |
| ISBN |
1-63694-103-6
1-63694-104-4 600-00-4744-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Measure your organization's readiness for change -- Making change work: a model for overcoming human resistance to change -- Step 1: Leading change -- Why do this? -- Tools for leading change -- The team charter -- The calendar test -- Personal audit -- Adopting change roles -- Step 2: Creating a shared need -- Why do this? -- Tools for creating a shared need -- The cost of the status quo -- The business case for change -- Step 3: Shaping a vision -- Why do this? -- Tools for shaping a vision -- Describing success -- Key phrase exercise -- More of/less of exercise -- The elevator speech -- Step 4: Mobilizing commitment -- Why do this? -- Tools for mobilizing commitment -- Understanding and managing resistance -- Key constituents map -- Stakeholder analysis for change -- Technical-political-cultural analysis -- Developing an influence strategy -- Resolving differences and conflict -- Communicate effectively -- Step 5: Monitoring progress -- Why do this? -- Tools for monitoring progress -- Checkpoints for measurement systems -- Change process profile -- Force field analysis -- Step 6: Finishing the job -- Why do this? -- Tools for finishing the job -- Reinforcement through recognition and rewards -- Pilot runs -- Training -- Step 7: Anchoring change in systems and structures -- Why do this? -- Tools for anchoring the change in systems and structures -- Candidates for changed systems and structures -- Staffing and development needs -- Planning for integration -- Conclusion -- Bibliography and resources -- Customer feedback. |
| Record Nr. | UNINA-9910786264703321 |
|
Palmer Brien <1952->
|
||
| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Making change work : practical tools for overcoming human resistance to change / / Brien Palmer
| Making change work : practical tools for overcoming human resistance to change / / Brien Palmer |
| Autore | Palmer Brien <1952-> |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2003 |
| Descrizione fisica | 1 online resource (104 p.) |
| Disciplina | 658.4/06 |
| Soggetto topico | Organizational change |
| ISBN |
1-63694-103-6
1-63694-104-4 600-00-4744-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Measure your organization's readiness for change -- Making change work: a model for overcoming human resistance to change -- Step 1: Leading change -- Why do this? -- Tools for leading change -- The team charter -- The calendar test -- Personal audit -- Adopting change roles -- Step 2: Creating a shared need -- Why do this? -- Tools for creating a shared need -- The cost of the status quo -- The business case for change -- Step 3: Shaping a vision -- Why do this? -- Tools for shaping a vision -- Describing success -- Key phrase exercise -- More of/less of exercise -- The elevator speech -- Step 4: Mobilizing commitment -- Why do this? -- Tools for mobilizing commitment -- Understanding and managing resistance -- Key constituents map -- Stakeholder analysis for change -- Technical-political-cultural analysis -- Developing an influence strategy -- Resolving differences and conflict -- Communicate effectively -- Step 5: Monitoring progress -- Why do this? -- Tools for monitoring progress -- Checkpoints for measurement systems -- Change process profile -- Force field analysis -- Step 6: Finishing the job -- Why do this? -- Tools for finishing the job -- Reinforcement through recognition and rewards -- Pilot runs -- Training -- Step 7: Anchoring change in systems and structures -- Why do this? -- Tools for anchoring the change in systems and structures -- Candidates for changed systems and structures -- Staffing and development needs -- Planning for integration -- Conclusion -- Bibliography and resources -- Customer feedback. |
| Record Nr. | UNINA-9910809347603321 |
|
Palmer Brien <1952->
|
||
| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||