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Humanistic Perspectives in Hospitality and Tourism, Volume 1 : Excellence and Professionalism in Care / / edited by Kemi Ogunyemi, Omowumi Ogunyemi, Ebele Okoye
Humanistic Perspectives in Hospitality and Tourism, Volume 1 : Excellence and Professionalism in Care / / edited by Kemi Ogunyemi, Omowumi Ogunyemi, Ebele Okoye
Edizione [1st ed. 2022.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2022
Descrizione fisica 1 online resource (334 pages)
Disciplina 338.4791
Collana Humanism in Business Series
Soggetto topico Tourism
Management
Personnel management
International business enterprises
Tourism Management
Human Resource Management
International Business
ISBN 3-030-95671-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1: A holistic care paradigm: Humanistic dimensions in hospitality and tourism -- Part 1: Foundational and General Principles -- Chapter 2: Anthropology for Hospitality Professionals: An Introduction -- Chapter 3: The historical development of the field -- Chapter 4: Hospitality and Tourism in Classic Literature: Expressions of humanism down the ages in this industry._Chapter 5: Humanism in Hospitality - Leading and Managing People-Chapter 6: The faces of hospitality: the professionals in the field -- Part 2:The Hospitality Professional -- Chapter 7: Human dignity, How hospitality makes us more human -- Chapter 8: Unity of the human person: Self-understanding and the need for personal growth and self-mastery -- Chapter 9: Hospitality and personal development 1: How to develop the required personal technical virtues - some in advance and others coming from working the field and growing in the process – good humor, creativity -- Chapter 10: Hospitality and personal development 2: How to develop the required personal moral virtues for self-growth and for relating with internal and external customers; Aristotle’s social virtues -- Chapter 11: Finding Happiness and Meaning at Work - the Hospitality and Tourism Sector. Hospitality and spirituality. Deeper reflections: correlations with motivation and commitment -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations. .
Record Nr. UNINA-9910574069303321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2022
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Humanistic Perspectives in Hospitality and Tourism, Volume II : CSR and Person-Centred Care / / edited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi
Humanistic Perspectives in Hospitality and Tourism, Volume II : CSR and Person-Centred Care / / edited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi
Edizione [1st ed. 2022.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2022
Descrizione fisica 1 online resource (322 pages)
Disciplina 338.4791068
Collana Humanism in Business Series
Soggetto topico Tourism
Management
Personnel management
International business enterprises
Tourism Management
Human Resource Management
International Business
ISBN 3-030-95585-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer -- Chapter 6: Working with the Customer in Mind -- Part 2: The Social Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for Hospitality and Tourism -- Chapter 11: Sustainability Dimensions of Hospitality and Tourism -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations on Good Practices in the Sector -- Appendix: Possible Study Questions.
Record Nr. UNINA-9910568256603321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2022
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui