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Coaching for development [[electronic resource] ] : skills for managers and team leaders / / Marianne Minor
| Coaching for development [[electronic resource] ] : skills for managers and team leaders / / Marianne Minor |
| Autore | Minor Marianne |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (86 p.) |
| Disciplina | 658.3/124 |
| Collana | Fifty-Minute series |
| Soggetto topico |
Personnel management
Career development Employees - Training of |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2189-9 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""Dedication'""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I The New Role of Manager as Coach""; ""MANAGERS NEW ROLES""; ""TEN TRENDS CHANGING MANAGERS ROLES""; ""#1.Restructuring""; ""#2.Temporary Workers""; ""#3.Globalization""; ""#4. New Technologies""; ""#5. Reengineering""; ""#6. Ownership""; ""#7. Accelerating Change""; ""#8. Self-Directed Teams""; ""#9. Demographic Shifts""; ""#10. Women-Owned and -Managed Businesses""; ""LONG-TERM IMPLICATIONS""; ""The Positive Impact""; ""SECTION II Coaching for Development""
""WHAT IS COACHING FOR DEVELOPMENT?""""COACHING LEVELS""; ""SECTION III A Systems Approach for Development""; ""THE FIVE PHASES OF DEVELOPMENT""; ""PHASE 1: CREATE A CULTURE OF CONTINUOUS IMPROVEMENT""; ""PHASE 2: POSTER TEAMWORK""; ""PHASE 3: ANALYZE COMPETENCIES ASSESS DEVELOPMENTAL NEEDS""; ""PHASE 4: PROVIDE DEVELOPMENTAL OPPORTUNITIES AND SUPPORT""; ""Options for Development""; ""Employee Development Guidelines""; ""Ten Ways to Turn Training into Performance""; ""PHASE 5: CONDUCT COACHING SESSIONS FOR SUCCESS""; ""SECTION IV The Roles of a Coach""; ""THE FIVE ROLES OF A COACH"" ""Major Questions Employees Want Answered""""SPONSOR""; ""Best Behaviors for Sponsors""; ""More Tips on Sponsoring""; ""MENTOR""; ""Best Behaviors for Mentors""; ""APPRAISER""; ""Best Behaviors for Appraisers""; ""ROLE MODEL""; ""Best Behaviors for Role Models""; ""TEACHER""; ""Best Behaviors for Teachers""; ""CASE STUDIES: COACHING FOR DEVELOPMENT""; ""PUT YOUR KNOWLEDGE TO THE TEST""; ""SECTION V Tools for Coaches""; ""SIX TOOLS FOR COACHES""; ""LISTENING""; ""OBSERVING""; ""ANALYZING""; ""INTERVIEWING""; ""CONTRACTING""; ""GIVING FEEDBACK""; ""Providing Effective Feedback"" ""HOW TO GIVE EFFECTIVE FEEDBACK""""ACTION PLAN FOR SUCCESS""; ""Answers""; ""ANSWERS"" |
| Record Nr. | UNINA-9910455201603321 |
Minor Marianne
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Coaching for development [[electronic resource] ] : skills for managers and team leaders / / Marianne Minor
| Coaching for development [[electronic resource] ] : skills for managers and team leaders / / Marianne Minor |
| Autore | Minor Marianne |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (86 p.) |
| Disciplina | 658.3/124 |
| Collana | Fifty-Minute series |
| Soggetto topico |
Personnel management
Career development Employees - Training of |
| ISBN | 1-4175-2189-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""Dedication'""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I The New Role of Manager as Coach""; ""MANAGERS NEW ROLES""; ""TEN TRENDS CHANGING MANAGERS ROLES""; ""#1.Restructuring""; ""#2.Temporary Workers""; ""#3.Globalization""; ""#4. New Technologies""; ""#5. Reengineering""; ""#6. Ownership""; ""#7. Accelerating Change""; ""#8. Self-Directed Teams""; ""#9. Demographic Shifts""; ""#10. Women-Owned and -Managed Businesses""; ""LONG-TERM IMPLICATIONS""; ""The Positive Impact""; ""SECTION II Coaching for Development""
""WHAT IS COACHING FOR DEVELOPMENT?""""COACHING LEVELS""; ""SECTION III A Systems Approach for Development""; ""THE FIVE PHASES OF DEVELOPMENT""; ""PHASE 1: CREATE A CULTURE OF CONTINUOUS IMPROVEMENT""; ""PHASE 2: POSTER TEAMWORK""; ""PHASE 3: ANALYZE COMPETENCIES ASSESS DEVELOPMENTAL NEEDS""; ""PHASE 4: PROVIDE DEVELOPMENTAL OPPORTUNITIES AND SUPPORT""; ""Options for Development""; ""Employee Development Guidelines""; ""Ten Ways to Turn Training into Performance""; ""PHASE 5: CONDUCT COACHING SESSIONS FOR SUCCESS""; ""SECTION IV The Roles of a Coach""; ""THE FIVE ROLES OF A COACH"" ""Major Questions Employees Want Answered""""SPONSOR""; ""Best Behaviors for Sponsors""; ""More Tips on Sponsoring""; ""MENTOR""; ""Best Behaviors for Mentors""; ""APPRAISER""; ""Best Behaviors for Appraisers""; ""ROLE MODEL""; ""Best Behaviors for Role Models""; ""TEACHER""; ""Best Behaviors for Teachers""; ""CASE STUDIES: COACHING FOR DEVELOPMENT""; ""PUT YOUR KNOWLEDGE TO THE TEST""; ""SECTION V Tools for Coaches""; ""SIX TOOLS FOR COACHES""; ""LISTENING""; ""OBSERVING""; ""ANALYZING""; ""INTERVIEWING""; ""CONTRACTING""; ""GIVING FEEDBACK""; ""Providing Effective Feedback"" ""HOW TO GIVE EFFECTIVE FEEDBACK""""ACTION PLAN FOR SUCCESS""; ""Answers""; ""ANSWERS"" |
| Record Nr. | UNINA-9910778841803321 |
|
Minor Marianne
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Coaching for development : skills for managers and team leaders / / Marianne Minor
| Coaching for development : skills for managers and team leaders / / Marianne Minor |
| Autore | Minor Marianne |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (86 p.) |
| Disciplina | 658.3/124 |
| Collana | Fifty-Minute series |
| Soggetto topico |
Personnel management
Career development Employees - Training of |
| ISBN | 1-4175-2189-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""Dedication'""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I The New Role of Manager as Coach""; ""MANAGERS NEW ROLES""; ""TEN TRENDS CHANGING MANAGERS ROLES""; ""#1.Restructuring""; ""#2.Temporary Workers""; ""#3.Globalization""; ""#4. New Technologies""; ""#5. Reengineering""; ""#6. Ownership""; ""#7. Accelerating Change""; ""#8. Self-Directed Teams""; ""#9. Demographic Shifts""; ""#10. Women-Owned and -Managed Businesses""; ""LONG-TERM IMPLICATIONS""; ""The Positive Impact""; ""SECTION II Coaching for Development""
""WHAT IS COACHING FOR DEVELOPMENT?""""COACHING LEVELS""; ""SECTION III A Systems Approach for Development""; ""THE FIVE PHASES OF DEVELOPMENT""; ""PHASE 1: CREATE A CULTURE OF CONTINUOUS IMPROVEMENT""; ""PHASE 2: POSTER TEAMWORK""; ""PHASE 3: ANALYZE COMPETENCIES ASSESS DEVELOPMENTAL NEEDS""; ""PHASE 4: PROVIDE DEVELOPMENTAL OPPORTUNITIES AND SUPPORT""; ""Options for Development""; ""Employee Development Guidelines""; ""Ten Ways to Turn Training into Performance""; ""PHASE 5: CONDUCT COACHING SESSIONS FOR SUCCESS""; ""SECTION IV The Roles of a Coach""; ""THE FIVE ROLES OF A COACH"" ""Major Questions Employees Want Answered""""SPONSOR""; ""Best Behaviors for Sponsors""; ""More Tips on Sponsoring""; ""MENTOR""; ""Best Behaviors for Mentors""; ""APPRAISER""; ""Best Behaviors for Appraisers""; ""ROLE MODEL""; ""Best Behaviors for Role Models""; ""TEACHER""; ""Best Behaviors for Teachers""; ""CASE STUDIES: COACHING FOR DEVELOPMENT""; ""PUT YOUR KNOWLEDGE TO THE TEST""; ""SECTION V Tools for Coaches""; ""SIX TOOLS FOR COACHES""; ""LISTENING""; ""OBSERVING""; ""ANALYZING""; ""INTERVIEWING""; ""CONTRACTING""; ""GIVING FEEDBACK""; ""Providing Effective Feedback"" ""HOW TO GIVE EFFECTIVE FEEDBACK""""ACTION PLAN FOR SUCCESS""; ""Answers""; ""ANSWERS"" |
| Record Nr. | UNINA-9910822933303321 |
|
Minor Marianne
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Preventing workplace violence [[electronic resource] ] : positive management strategies / / Marianne Minor
| Preventing workplace violence [[electronic resource] ] : positive management strategies / / Marianne Minor |
| Autore | Minor Marianne |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 658.4/73 |
| Collana | A fifty-minute series book |
| Soggetto topico |
Violence in the workplace - Prevention
Employee crimes - Prevention |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2501-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""ABOUT THE SERIES""; ""DISCLAIMER""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""About the Cover""; ""INTRODUCTION""; ""SECTION I Understanding Violence in the Workplace""; ""DEFINITION OF WORKPLACE VIOLENCE""; ""FACTS ABOUT WORKPLACE VIOLENCE""; ""FACTORS LINKED WITH INCREASED WORKPLACE VIOLENCE""; ""IDENTIFYING POTENTIALLY VIOLENT EMPLOYEES""; ""PROFILE OF A POTENTIALLY VIOLENT EMPLOYEE""; ""ASSESSING WARNING SIGNS""; ""AGGRAVATING FACTORS""; ""IS YOUR ORGANIZATION PREPARED?""; ""SECTION II Violence Prevention Strategies""
""PREVENTING CRITICAL INCIDENTS IS CRUCIAL""""BEING PREPARED CAN MAKE A DIFFERENCE""; ""The Role of Managers""; ""Mistakes Managers Make in Assessing Violence Issues""; ""ARE YOU AN EFFECTIVE CRISIS MANAGER?""; ""THE ELEMENTS OF PREVENTION""; ""YOUR CRISIS MANAGEMENT TEAM""; ""MOBILIZE PROFESSIONAL ADVISORS""; ""Acquiring Professional Help""; ""Employee Assistance Programs""; ""Assessment Professionals""; ""Legal Assistance""; ""CREATE A CRISIS MANAGEMENT PLAN""; ""ESTABLISH A VIOLENCE-PREVENTION POLICY""; ""KNOW YOUR EMPLOYMENT LAWS""; ""A Word About Employment Laws"" ""USE PROPER EMPLOYEE-SELECTION TECHNIQUES""""Hiring Practices Assessment""; ""RECOGNIZE SIGNS OF TROUBLE""; ""PROVIDE COACHING OR COUNSELLING""; ""Definitions""; ""Work Situations That May Require Coaching""; ""Work Situations That May Require Counseling""; ""Providing Effective Feedback""; ""HOW TO GIVE EFFECTIVE FEEDBACK""; ""POSITIVE FEEDBACK COMES IN MANY FORMS""; ""Kinds of Reinforcement""; ""Guidelines for Successful Coaching""; ""Guidelines for Successful Counseling""; ""NOW WHAT? WHEN COACHING AND COUNSELING FAIL""; ""TAKE DISCIPLINARY ACTION""; ""Definition"" ""Required Steps in Disciplinary Action""""TERMINATION""; ""MY ACTION PLAN""; ""SECTION III Crisis Management""; ""RECOGNIZE AND MOBILIZE""; ""WHAT TO DO DURING A CRISIS""; ""TEN PITFALLS TO AVOID DURING A CRITICAL INCIDENT""; ""TIPS ON NONVERBAL COMMUNICATION""; ""HELPING EMPLOYEES GET THROUGH THE TRAUMA""; ""FACTS YOU SHOULD KNOW ABOUT TRAUMA""; ""EMPLOYEE TRAUMA CHECKLIST""; ""WHAT TO DO AFTER A CRITICAL INCIDENT""; ""Address your Employees� Reactions""; ""Address Your Managers� Concerns""; ""Gather Professional Support""; ""Arrange for Proper Communication"" ""Other Resources"" |
| Record Nr. | UNINA-9910455207803321 |
|
Minor Marianne
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Preventing workplace violence [[electronic resource] ] : positive management strategies / / Marianne Minor
| Preventing workplace violence [[electronic resource] ] : positive management strategies / / Marianne Minor |
| Autore | Minor Marianne |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 658.4/73 |
| Collana | A fifty-minute series book |
| Soggetto topico |
Violence in the workplace - Prevention
Employee crimes - Prevention |
| ISBN | 1-4175-2501-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""ABOUT THE SERIES""; ""DISCLAIMER""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""About the Cover""; ""INTRODUCTION""; ""SECTION I Understanding Violence in the Workplace""; ""DEFINITION OF WORKPLACE VIOLENCE""; ""FACTS ABOUT WORKPLACE VIOLENCE""; ""FACTORS LINKED WITH INCREASED WORKPLACE VIOLENCE""; ""IDENTIFYING POTENTIALLY VIOLENT EMPLOYEES""; ""PROFILE OF A POTENTIALLY VIOLENT EMPLOYEE""; ""ASSESSING WARNING SIGNS""; ""AGGRAVATING FACTORS""; ""IS YOUR ORGANIZATION PREPARED?""; ""SECTION II Violence Prevention Strategies""
""PREVENTING CRITICAL INCIDENTS IS CRUCIAL""""BEING PREPARED CAN MAKE A DIFFERENCE""; ""The Role of Managers""; ""Mistakes Managers Make in Assessing Violence Issues""; ""ARE YOU AN EFFECTIVE CRISIS MANAGER?""; ""THE ELEMENTS OF PREVENTION""; ""YOUR CRISIS MANAGEMENT TEAM""; ""MOBILIZE PROFESSIONAL ADVISORS""; ""Acquiring Professional Help""; ""Employee Assistance Programs""; ""Assessment Professionals""; ""Legal Assistance""; ""CREATE A CRISIS MANAGEMENT PLAN""; ""ESTABLISH A VIOLENCE-PREVENTION POLICY""; ""KNOW YOUR EMPLOYMENT LAWS""; ""A Word About Employment Laws"" ""USE PROPER EMPLOYEE-SELECTION TECHNIQUES""""Hiring Practices Assessment""; ""RECOGNIZE SIGNS OF TROUBLE""; ""PROVIDE COACHING OR COUNSELLING""; ""Definitions""; ""Work Situations That May Require Coaching""; ""Work Situations That May Require Counseling""; ""Providing Effective Feedback""; ""HOW TO GIVE EFFECTIVE FEEDBACK""; ""POSITIVE FEEDBACK COMES IN MANY FORMS""; ""Kinds of Reinforcement""; ""Guidelines for Successful Coaching""; ""Guidelines for Successful Counseling""; ""NOW WHAT? WHEN COACHING AND COUNSELING FAIL""; ""TAKE DISCIPLINARY ACTION""; ""Definition"" ""Required Steps in Disciplinary Action""""TERMINATION""; ""MY ACTION PLAN""; ""SECTION III Crisis Management""; ""RECOGNIZE AND MOBILIZE""; ""WHAT TO DO DURING A CRISIS""; ""TEN PITFALLS TO AVOID DURING A CRITICAL INCIDENT""; ""TIPS ON NONVERBAL COMMUNICATION""; ""HELPING EMPLOYEES GET THROUGH THE TRAUMA""; ""FACTS YOU SHOULD KNOW ABOUT TRAUMA""; ""EMPLOYEE TRAUMA CHECKLIST""; ""WHAT TO DO AFTER A CRITICAL INCIDENT""; ""Address your Employees� Reactions""; ""Address Your Managers� Concerns""; ""Gather Professional Support""; ""Arrange for Proper Communication"" ""Other Resources"" |
| Record Nr. | UNINA-9910778840803321 |
|
Minor Marianne
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Preventing workplace violence : positive management strategies / / Marianne Minor
| Preventing workplace violence : positive management strategies / / Marianne Minor |
| Autore | Minor Marianne |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 658.4/73 |
| Collana | A fifty-minute series book |
| Soggetto topico |
Violence in the workplace - Prevention
Employee crimes - Prevention |
| ISBN | 1-4175-2501-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""ABOUT THE SERIES""; ""DISCLAIMER""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""About the Cover""; ""INTRODUCTION""; ""SECTION I Understanding Violence in the Workplace""; ""DEFINITION OF WORKPLACE VIOLENCE""; ""FACTS ABOUT WORKPLACE VIOLENCE""; ""FACTORS LINKED WITH INCREASED WORKPLACE VIOLENCE""; ""IDENTIFYING POTENTIALLY VIOLENT EMPLOYEES""; ""PROFILE OF A POTENTIALLY VIOLENT EMPLOYEE""; ""ASSESSING WARNING SIGNS""; ""AGGRAVATING FACTORS""; ""IS YOUR ORGANIZATION PREPARED?""; ""SECTION II Violence Prevention Strategies""
""PREVENTING CRITICAL INCIDENTS IS CRUCIAL""""BEING PREPARED CAN MAKE A DIFFERENCE""; ""The Role of Managers""; ""Mistakes Managers Make in Assessing Violence Issues""; ""ARE YOU AN EFFECTIVE CRISIS MANAGER?""; ""THE ELEMENTS OF PREVENTION""; ""YOUR CRISIS MANAGEMENT TEAM""; ""MOBILIZE PROFESSIONAL ADVISORS""; ""Acquiring Professional Help""; ""Employee Assistance Programs""; ""Assessment Professionals""; ""Legal Assistance""; ""CREATE A CRISIS MANAGEMENT PLAN""; ""ESTABLISH A VIOLENCE-PREVENTION POLICY""; ""KNOW YOUR EMPLOYMENT LAWS""; ""A Word About Employment Laws"" ""USE PROPER EMPLOYEE-SELECTION TECHNIQUES""""Hiring Practices Assessment""; ""RECOGNIZE SIGNS OF TROUBLE""; ""PROVIDE COACHING OR COUNSELLING""; ""Definitions""; ""Work Situations That May Require Coaching""; ""Work Situations That May Require Counseling""; ""Providing Effective Feedback""; ""HOW TO GIVE EFFECTIVE FEEDBACK""; ""POSITIVE FEEDBACK COMES IN MANY FORMS""; ""Kinds of Reinforcement""; ""Guidelines for Successful Coaching""; ""Guidelines for Successful Counseling""; ""NOW WHAT? WHEN COACHING AND COUNSELING FAIL""; ""TAKE DISCIPLINARY ACTION""; ""Definition"" ""Required Steps in Disciplinary Action""""TERMINATION""; ""MY ACTION PLAN""; ""SECTION III Crisis Management""; ""RECOGNIZE AND MOBILIZE""; ""WHAT TO DO DURING A CRISIS""; ""TEN PITFALLS TO AVOID DURING A CRITICAL INCIDENT""; ""TIPS ON NONVERBAL COMMUNICATION""; ""HELPING EMPLOYEES GET THROUGH THE TRAUMA""; ""FACTS YOU SHOULD KNOW ABOUT TRAUMA""; ""EMPLOYEE TRAUMA CHECKLIST""; ""WHAT TO DO AFTER A CRITICAL INCIDENT""; ""Address your Employees� Reactions""; ""Address Your Managers� Concerns""; ""Gather Professional Support""; ""Arrange for Proper Communication"" ""Other Resources"" |
| Record Nr. | UNINA-9910822932403321 |
|
Minor Marianne
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||