Info
Executive power [[electronic resource] ] : use the greatest collection of psychological strategies to create an automatic advantage in any business situation / / David J. Lieberman
| Executive power [[electronic resource] ] : use the greatest collection of psychological strategies to create an automatic advantage in any business situation / / David J. Lieberman |
| Autore | Lieberman David J |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley, c2009 |
| Descrizione fisica | 1 online resource (222 p.) |
| Disciplina |
658.001/9
658.0019 |
| Soggetto topico |
Organizational behavior - Psychological aspects
Management - Psychological aspects Personnel management - Psychological aspects Psychology, Industrial |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-470-45163-7
1-119-19755-4 1-282-36832-X 9786612368325 0-470-45162-9 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
EXECUTIVE POWER: Use the Greatest Collection of Psychological Strategies to Create an Automatic Advantage in Any Business Situation; Contents; Acknowledgments; Introduction; A Note to Readers; Chapter 1: The Psychological Strategy to Gain Ironclad Loyalty: Never Lose an Employee, Customer, Client, or Patient Again; Chapter 2: Super Spin Control: Quickly Dilute the Impact of Negative Publicity; Chapter 3: Spin Control When It's Personal: Shutting Down the Gossip and Rumor Mills
Chapter 4: Turbo-Boost Morale and Keep Your Employees Productive, Motivated, and Happy . . . All without Spending a DimeChapter 5: The Foolproof Strategy to Keep Any Employee from Stealing; Chapter 6: Collect Money Owed, No Matter How Long It's Overdue; Chapter 7: Turn a Saboteur into Your Greatest Ally; Chapter 8: Get Back Any Customer You've Lost, No Matter Why They Left; Chapter 9: Managing Difficult People: The Psychology Behind Royal Pains; Chapter 10: Quickly Handle Any Customer Complaint . . . And Turn It To Your Advantage Chapter 11: How to Painlessly Criticize the Highly Sensitive EmployeeChapter 12: Personal Power: The Myth of Self -Discipline and the Secret to Unlimited Inspiration; Chapter 13: The Five Psychological Keys to Accomplish Any Goal; Chapter 14: How to Spot a Bluff a Mile Away: The Ultimate Bluff Buster; Chapter 15: Find Out If Your Employees Are Doing Drugs or Drinking on the Job with a 30-Second Nonaccusatory Conversation; Chapter 16: Bully-Proof Yourself and Your Office; Chapter 17: Sway the Room: From Jury Rooms to Board Rooms, How One Voice Can Change the Choir Chapter 18: Master the Art of Charisma with the Complete Psychological Formula for Instant LikabilityChapter 19: The Amazing Method for Getting Along with People Who Are Emotionally Unwell; Chapter 20: Instantly Resolve Any Personality Conflict; Chapter 21: The Effortless Way to Make Difficult Changes without Creating Fearful, Frustrated, and Angry Employees; Conclusion; Bibliography; About the Author; Index |
| Record Nr. | UNINA-9910146101503321 |
Lieberman David J
|
||
| Hoboken, N.J., : John Wiley, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Executive power [[electronic resource] ] : use the greatest collection of psychological strategies to create an automatic advantage in any business situation / / David J. Lieberman
| Executive power [[electronic resource] ] : use the greatest collection of psychological strategies to create an automatic advantage in any business situation / / David J. Lieberman |
| Autore | Lieberman David J |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley, c2009 |
| Descrizione fisica | 1 online resource (222 p.) |
| Disciplina |
658.001/9
658.0019 |
| Soggetto topico |
Organizational behavior - Psychological aspects
Management - Psychological aspects Personnel management - Psychological aspects Psychology, Industrial |
| ISBN |
0-470-45163-7
1-119-19755-4 1-282-36832-X 9786612368325 0-470-45162-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
EXECUTIVE POWER: Use the Greatest Collection of Psychological Strategies to Create an Automatic Advantage in Any Business Situation; Contents; Acknowledgments; Introduction; A Note to Readers; Chapter 1: The Psychological Strategy to Gain Ironclad Loyalty: Never Lose an Employee, Customer, Client, or Patient Again; Chapter 2: Super Spin Control: Quickly Dilute the Impact of Negative Publicity; Chapter 3: Spin Control When It's Personal: Shutting Down the Gossip and Rumor Mills
Chapter 4: Turbo-Boost Morale and Keep Your Employees Productive, Motivated, and Happy . . . All without Spending a DimeChapter 5: The Foolproof Strategy to Keep Any Employee from Stealing; Chapter 6: Collect Money Owed, No Matter How Long It's Overdue; Chapter 7: Turn a Saboteur into Your Greatest Ally; Chapter 8: Get Back Any Customer You've Lost, No Matter Why They Left; Chapter 9: Managing Difficult People: The Psychology Behind Royal Pains; Chapter 10: Quickly Handle Any Customer Complaint . . . And Turn It To Your Advantage Chapter 11: How to Painlessly Criticize the Highly Sensitive EmployeeChapter 12: Personal Power: The Myth of Self -Discipline and the Secret to Unlimited Inspiration; Chapter 13: The Five Psychological Keys to Accomplish Any Goal; Chapter 14: How to Spot a Bluff a Mile Away: The Ultimate Bluff Buster; Chapter 15: Find Out If Your Employees Are Doing Drugs or Drinking on the Job with a 30-Second Nonaccusatory Conversation; Chapter 16: Bully-Proof Yourself and Your Office; Chapter 17: Sway the Room: From Jury Rooms to Board Rooms, How One Voice Can Change the Choir Chapter 18: Master the Art of Charisma with the Complete Psychological Formula for Instant LikabilityChapter 19: The Amazing Method for Getting Along with People Who Are Emotionally Unwell; Chapter 20: Instantly Resolve Any Personality Conflict; Chapter 21: The Effortless Way to Make Difficult Changes without Creating Fearful, Frustrated, and Angry Employees; Conclusion; Bibliography; About the Author; Index |
| Record Nr. | UNINA-9910830620303321 |
|
Lieberman David J
|
||
| Hoboken, N.J., : John Wiley, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Executive power : use the greatest collection of psychological strategies to create an automatic advantage in any business situation / / David J. Lieberman
| Executive power : use the greatest collection of psychological strategies to create an automatic advantage in any business situation / / David J. Lieberman |
| Autore | Lieberman David J |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley, c2009 |
| Descrizione fisica | 1 online resource (222 p.) |
| Disciplina | 658.001/9 |
| Soggetto topico |
Organizational behavior - Psychological aspects
Management - Psychological aspects Personnel management - Psychological aspects Psychology, Industrial |
| ISBN |
9786612368325
9780470451632 0470451637 9781119197553 1119197554 9781282368323 128236832X 9780470451625 0470451629 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
EXECUTIVE POWER: Use the Greatest Collection of Psychological Strategies to Create an Automatic Advantage in Any Business Situation; Contents; Acknowledgments; Introduction; A Note to Readers; Chapter 1: The Psychological Strategy to Gain Ironclad Loyalty: Never Lose an Employee, Customer, Client, or Patient Again; Chapter 2: Super Spin Control: Quickly Dilute the Impact of Negative Publicity; Chapter 3: Spin Control When It's Personal: Shutting Down the Gossip and Rumor Mills
Chapter 4: Turbo-Boost Morale and Keep Your Employees Productive, Motivated, and Happy . . . All without Spending a DimeChapter 5: The Foolproof Strategy to Keep Any Employee from Stealing; Chapter 6: Collect Money Owed, No Matter How Long It's Overdue; Chapter 7: Turn a Saboteur into Your Greatest Ally; Chapter 8: Get Back Any Customer You've Lost, No Matter Why They Left; Chapter 9: Managing Difficult People: The Psychology Behind Royal Pains; Chapter 10: Quickly Handle Any Customer Complaint . . . And Turn It To Your Advantage Chapter 11: How to Painlessly Criticize the Highly Sensitive EmployeeChapter 12: Personal Power: The Myth of Self -Discipline and the Secret to Unlimited Inspiration; Chapter 13: The Five Psychological Keys to Accomplish Any Goal; Chapter 14: How to Spot a Bluff a Mile Away: The Ultimate Bluff Buster; Chapter 15: Find Out If Your Employees Are Doing Drugs or Drinking on the Job with a 30-Second Nonaccusatory Conversation; Chapter 16: Bully-Proof Yourself and Your Office; Chapter 17: Sway the Room: From Jury Rooms to Board Rooms, How One Voice Can Change the Choir Chapter 18: Master the Art of Charisma with the Complete Psychological Formula for Instant LikabilityChapter 19: The Amazing Method for Getting Along with People Who Are Emotionally Unwell; Chapter 20: Instantly Resolve Any Personality Conflict; Chapter 21: The Effortless Way to Make Difficult Changes without Creating Fearful, Frustrated, and Angry Employees; Conclusion; Bibliography; About the Author; Index |
| Record Nr. | UNINA-9911019930403321 |
|
Lieberman David J
|
||
| Hoboken, N.J., : John Wiley, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||