Software quality assurance / / by Claude Y. Laporte, Alain April |
Autore | Laporte Claude Y. |
Edizione | [1] |
Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley-IEEE Computer Society, Inc., , 2018 |
Descrizione fisica | 1 recurso en línea (624 pages) |
Disciplina | 005.3028/7 |
Soggetto topico |
Calidad del software
Software Libros electrónicos |
ISBN |
1-119-31241-8
1-119-31242-6 1-119-31245-0 |
Classificazione | TEC032000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Preface xv -- Acknowledgments xxiii -- 1. Software Quality Fundamentals 1 -- 1.1 Introduction 1 -- 1.2 Defining Software Quality 2 -- 1.3 Software Errors, Defects, and Failures 4 -- 1.3.1 Problems with Defining Requirements 10 -- 1.3.2 Maintaining Effective Communications Between Client and Developer 13 -- 1.3.3 Deviations from Specifications 14 -- 1.3.4 Architecture and Design Errors 15 -- 1.3.5 Coding Errors 15 -- 1.3.6 Non-Compliance with Current Processes/Procedures 16 -- 1.3.7 Inadequate Reviews and Tests 17 -- 1.3.8 Documentation Errors 17 -- 1.4 Software Quality 19 -- 1.5 Software Quality Assurance 20 -- 1.6 Business Models and the Choice of Software Engineering Practices 22 -- 1.6.1 Description of the Context 23 -- 1.6.2 Anxiety and Fear 24 -- 1.6.3 Choice of Software Practices 25 -- 1.6.4 Business Model Descriptions 25 -- 1.6.5 Description of Generic Situational Factors 26 -- 1.6.6 Detailed Description of Each Business Model 27 -- 1.7 Success Factors 32 -- 1.8 Further Reading 33 -- 1.9 Exercises 34 -- 2. Quality Culture 35 -- 2.1 Introduction 35 -- 2.2 Cost of Quality 39 -- 2.3 Quality Culture 49 -- 2.4 The Five Dimensions of a Software Project 53 -- 2.5 The Software Engineering Code of Ethics 56 -- 2.5.1 Abridged Version: Preamble 58 -- 2.5.2 The Example of the Code of Ethics of the Ordre des ing´enieurs du Qu´ebec 60 -- 2.5.3 Whistle Blowers 61 -- 2.6 Success Factors 62 -- 2.7 Further Reading 63 -- 2.8 Exercises 63 -- 3. Software Quality Requirements 66 -- 3.1 Introduction 66 -- 3.2 Software Quality Models 69 -- 3.2.1 Initial Model Proposed by McCall 71 -- 3.2.2 The First Standardized Model: IEEE 1061 73 -- 3.2.3 Current Standardized Model: ISO 25000 Set of Standards 77 -- 3.3 Definition of Software Quality Requirements 86 -- 3.3.1 Specifying Quality Requirements: The Process 91 -- 3.4 Requirement Traceability During the Software Life Cycle 95 -- 3.5 Software Quality Requirements and the Software Quality Plan 95 -- 3.6 Success Factors 96 -- 3.7 Further Reading 97.
3.8 Exercises 97 -- 4. Software Engineering Standards and Models 101 -- 4.1 Introduction 101 -- 4.2 Standards, Cost of Quality, and Business Models 108 -- 4.3 Main Standards for Quality Management 109 -- 4.3.1 ISO 9000 Family 109 -- 4.3.2 ISO/IEC 90003 Standard 115 -- 4.4 ISO/IEC/IEEE 12207 Standard 117 -- 4.4.1 Limitations of the ISO 12207 Standard 121 -- 4.5 ISO/IEC/IEEE 15289 Standard for the Description of Information Elements 121 -- 4.6 IEEE 730 Standard for SQA Processes 123 -- 4.6.1 Activities and Tasks of SQA 125 -- 4.7 Other Quality Models, Standards, References, and Processes 129 -- 4.7.1 Process Maturity Models of the SEI 130 -- 4.7.2 Software Maintenance Maturity Model (S3m) 135 -- 4.7.3 ITIL Framework and ISO/IEC 20000 138 -- 4.7.4 CobiT Process 142 -- 4.7.5 ISO/IEC 27000 Family of Standards for Information Security 143 -- 4.7.6 ISO/IEC 29110 Standards and Guides for Very Small Entities 144 -- 4.7.7 ISO/IEC 29110 Standards for VSEs Developing Systems 155 -- 4.8 Specific Standards for an Application Domain 156 -- 4.8.1 DO-178 and ED-12 Guidance for Airborne Systems 156 -- 4.8.2 EN 50128 Standard for Railway Applications 159 -- 4.8.3 ISO 13485 Standard for Medical Devices 161 -- 4.9 Standards and the SQAP 163 -- 4.10 Success Factors 165 -- 4.11 Further Reading 165 -- 4.12 Exercises 166 -- 5. Reviews 167 -- 5.1 Introduction 167 -- 5.2 Personal Review and Desk-Check Review 172 -- 5.2.1 Personal Review 172 -- 5.2.2 Desk-Check Reviews 175 -- 5.3 Standards and Models 179 -- 5.3.1 ISO/IEC 20246 Software and Systems Engineering: Work Product Reviews 179 -- 5.3.2 Capability Maturity Model Integration 180 -- 5.3.3 The IEEE 1028 Standard 181 -- 5.4 Walk-Through 184 -- 5.4.1 Usefulness of a Walk-Through 184 -- 5.4.2 Identification of Roles and Responsibilities 186 -- 5.5 Inspection Review 187 -- 5.6 Project Launch Reviews and Project Assessments 189 -- 5.6.1 Project Launch Review 190 -- 5.6.2 Project Retrospectives 192 -- 5.7 Agile Meetings 197 -- 5.8 Measures 199. 5.9 Selecting the Type of Review 202 -- 5.10 Reviews and Business Models 205 -- 5.11 Software Quality Assurance Plan 205 -- 5.12 Success Factors 206 -- 5.13 Tools 208 -- 5.14 Further Reading 208 -- 5.15 Exercises 208 -- 6. Software Audits 210 -- 6.1 Introduction 210 -- 6.2 Types of Audits 215 -- 6.2.1 Internal Audit 215 -- 6.2.2 Second-Party Audit 215 -- 6.2.3 Third-Party Audit 217 -- 6.3 Audit and Software Problem Resolution According to ISO/IEC/IEEE 12207 217 -- 6.3.1 Project Assessment and Control Process 218 -- 6.3.2 Decision Management Process 218 -- 6.4 Audit According to the IEEE 1028 Standard 218 -- 6.4.1 Roles and Responsibilities 220 -- 6.4.2 IEEE 1028 Audit Clause 221 -- 6.4.3 Audit Conducted According to IEEE 1028 222 -- 6.5 Audit Process and the ISO 9001 Standard 225 -- 6.5.1 Steps of a Software Audit 226 -- 6.6 Audit According to the CMMI 230 -- 6.6.1 SCAMPI Assessment Method 231 -- 6.7 Corrective Actions 233 -- 6.7.1 Corrective Actions Process 234 -- 6.8 Audits for Very Small Entities 238 -- 6.9 Audit and the SQA Plan 239 -- 6.10 Presentation of an Audit Case Study 241 -- 6.11 Success Factors 246 -- 6.12 Further Reading 247 -- 6.13 Exercises 247 -- 7. Verification and Validation 249 -- 7.1 Introduction 249 -- 7.2 Benefits and Costs of V&V 255 -- 7.2.1 V&V and the Business Models 257 -- 7.3 V&V Standards and Process Models 257 -- 7.3.1 IEEE 1012 V&V Standard 258 -- 7.3.2 Integrity Levels 260 -- 7.3.3 Recommended V&V Activities for Software Requirements 262 -- 7.4 V&V According to ISO/IEC/IEEE 12207 263 -- 7.4.1 Verification Process 265 -- 7.4.2 Validation Process 265 -- 7.5 V&V According to the CMMI Model 266 -- 7.6 ISO/IEC 29110 and V&V 267 -- 7.7 Independent V&V 268 -- 7.7.1 IV&V Advantages with Regards to SQA 271 -- 7.8 Traceability 271 -- 7.8.1 Traceability Matrix 273 -- 7.8.2 Implementing Traceability 276 -- 7.9 Validation Phase of Software Development 277 -- 7.9.1 Validation Plan 279 -- 7.10 Tests 281 -- 7.11 Checklists 282 -- 7.11.1 How to Develop a Checklist 283. 7.11.2 How to Use a Checklist 285 -- 7.11.3 How to Improve and Manage a Checklist 286 -- 7.12 V&V Techniques 287 -- 7.12.1 Introduction to V&V Techniques 287 -- 7.12.2 Some V&V Techniques 288 -- 7.13 V&V Plan 289 -- 7.14 Limitations of V&V 290 -- 7.15 V&V in the SQA Plan 291 -- 7.16 Success Factors 292 -- 7.17 Further Reading 293 -- 7.18 Exercises 293 -- 8. Software Configuration Management 295 -- 8.1 Introduction 295 -- 8.2 Software Configuration Management 296 -- 8.3 Benefits of Good Configuration Management 297 -- 8.3.1 CM According to ISO 12207 298 -- 8.3.2 CM According to IEEE 828 299 -- 8.3.3 CM According to the CMMI 299 -- 8.4 SCM Activities 301 -- 8.4.1 Organizational Context of SCM 301 -- 8.4.2 Developing a SCM Plan 302 -- 8.4.3 Identification of CI to be Controlled 303 -- 8.5 Baselines 309 -- 8.6 Software Repository and Its Branches 311 -- 8.6.1 A Simple Branching Strategy 315 -- 8.6.2 A Typical Branching Strategy 316 -- 8.7 Configuration Control 318 -- 8.7.1 Requests, Evaluation, and Approval of Changes 319 -- 8.7.2 Configuration Control Board 321 -- 8.7.3 Request for Waivers 322 -- 8.7.4 Change Management Policy 322 -- 8.8 Configuration Status Accounting 323 -- 8.8.1 Information Concerning the Status of CI 323 -- 8.8.2 Configuration Item Status Reporting 325 -- 8.9 Software Configuration Audit 325 -- 8.9.1 Functional Configuration Audit 327 -- 8.9.2 Physical Configuration Audit 327 -- 8.9.3 Audits Performed During a Project 328 -- 8.10 Implementing SCM in Very Small Entities with ISO/IEC 29110 329 -- 8.11 SCM and the SQAP 330 -- 8.12 Success Factors 331 -- 8.13 Further Reading 333 -- 8.14 Exercises 333 -- 9. Policies, Processes, and Procedures 335 -- 9.1 Introduction 335 -- 9.1.1 Standards, theCost ofQuality, and Business Models 341 -- 9.2 Policies 341 -- 9.3 Processes 345 -- 9.4 Procedures 351 -- 9.5 Organizational Standards 352 -- 9.6 Graphical Representation of Processes and Procedures 353 -- 9.6.1 Some Pitfalls to Avoid 356 -- 9.6.2 Process Mapping 357. 9.6.3 ETVX Process Notation 357 -- 9.6.4 IDEF Notation 366 -- 9.6.5 BPMN Notation 370 -- 9.7 Process Notation of ISO/IEC 29110 376 -- 9.8 Case Study 383 -- 9.9 Personal Improvement Process 388 -- 9.10 Policies, Processes, and Procedures in the SQA Plan 393 -- 9.11 Success Factors 394 -- 9.12 Further Reading 395 -- 9.13 Exercises 396 -- 10. Measurement 397 -- 10.1 Introduction—the Importance of Measurement 397 -- 10.1.1 Standards, the Cost of Quality, and Software Business Models 401 -- 10.2 Software Measurement According to ISO/IEC/IEEE 12207 402 -- 10.3 Measurement According to ISO 9001 403 -- 10.4 The Practical Software and Systems Measurement Method 404 -- 10.5 ISO/IEC/IEEE 15939 Standard 411 -- 10.5.1 Measurement Process According to ISO 15939 412 -- 10.5.2 Activities and Tasks of the Measurement Process 412 -- 10.5.3 An Information Measurement Model of ISO 15939 412 -- 10.6 Measurement According to the CMMI Model 418 -- 10.7 Measurement in Very Small Entities 421 -- 10.8 The Survey as a Measurement Tool 421 -- 10.9 Implementing a Measurement Program 425 -- 10.9.1 Step 1: Management Commitment Build-Up 426 -- 10.9.2 Step 2: Staff Commitment Build-Up 427 -- 10.9.3 Step 3: Selection of Key Processes to be Improved 427 -- 10.9.4 Step 4: Identification of the Goals and Objectives Related to the Key Process 427 -- 10.9.5 Step 5: Design of the Measurement Program 427 -- 10.9.6 Step 6: Description of the Information System to Support Measurement 428 -- 10.9.7 Step 7: Deployment of the Measurement Program 428 -- 10.10 Practical Considerations 430 -- 10.10.1 Some Pitfalls with Regards to Measurement 432 -- 10.11 The Human Side of Measurement 435 -- 10.11.1 Cost of Measurement 438 -- 10.12 Measurement and the IEEE 730 SQAP 439 -- 10.12.1 Software Process Measurement 440 -- 10.12.2 Software Product Measurement 441 -- 10.13 Success Factors 443 -- 10.14 Further Reading 443 -- 10.15 Exercises 444 -- 11. Risk Management 445 -- 11.1 Introduction 445 -- 11.1.1 Risk, the Cost of Quality and Business Models 451. 11.1.2 Costs and Benefits of Risk Management 453 -- 11.2 Risk Management According to Standards and Models 454 -- 11.2.1 Risk Management According to ISO 9001 454 -- 11.2.2 Risk Management According to ISO/IEC/IEEE 12207 455 -- 11.2.3 Risk Management According to ISO/IEC/IEEE 16085 456 -- 11.2.4 Risk Management According to the CMMI Model 459 -- 11.2.5 Risk Management According to PMBOK® Guide 461 -- 11.2.6 Risk Management According to ISO 29110 462 -- 11.2.7 Risk Management and the SQA According to IEEE 730 465 -- 11.3 Practical Considerations for Risk Management 466 -- 11.3.1 Risk Evaluation Step 468 -- 11.3.2 Risk Control Step 474 -- 11.3.3 Lessons Learned Activity 477 -- 11.4 Risk Management Roles 478 -- 11.5 Measurement and Risk Management 479 -- 11.6 Human Factors and Risk Management 483 -- 11.7 Success Factors 485 -- 11.8 Conclusion 486 -- 11.9 Further Reading 487 -- 11.10 Exercises 487 -- 12. Supplier Management and Agreements 489 -- 12.1 Introduction 489 -- 12.2 Supplier Requirements of ISO 9001 490 -- 12.3 Agreement Processes of ISO 12207 491 -- 12.4 Supplier Agreement Management According to the CMMI 494 -- 12.5 Managing Suppliers 496 -- 12.6 Software Acquisition Life Cycle 497 -- 12.7 Software Contract Types 499 -- 12.7.1 Fixed Price Contract 501 -- 12.7.2 Cost plus Percentage of Cost 502 -- 12.7.3 Cost plus Fixed Fee 502 -- 12.7.4 Risk Sharing 502 -- 12.8 Software Contract Reviews 505 -- 12.8.1 Two Reviews: Initial and Final 505 -- 12.8.2 Initial Contract Review 506 -- 12.8.3 Final Contract Review 509 -- 12.9 Supplier and Acquirer Relationship and the SQAP 510 -- 12.10 Success Factors 511 -- 12.11 Further Reading 512 -- 12.12 Exercises 512 -- 13. Software Quality Assurance Plan 514 -- 13.1 Introduction 514 -- 13.2 SQA Planning 518 -- 13.2.1 Purpose and Scope 518 -- 13.2.2 Definitions and Acronyms 518 -- 13.2.3 Reference Documents 519 -- 13.2.4 SQAP Overview—Organization and Independence 520 -- 13.2.5 SQAP Overview—Software Product Risk 524. 13.2.6 SQAP Overview—Tools 525 -- 13.2.7 SQAP Overview—Standards, Practices, and Conventions 525 -- 13.2.8 SQAP Overview—Effort, Resources, and Schedule 526 -- 13.2.9 Activities, Outcomes, and Tasks—Product Assurance 528 -- 13.2.10 Activities, Outcomes, and Tasks—Process Assurance 529 -- 13.2.11 Additional Considerations 531 -- 13.2.12 SQA Records 536 -- 13.3 Executing the SQAP 537 -- 13.4 Conclusion 539 -- 13.5 Further Reading 539 -- 13.6 Exercises 540 -- Appendix 1. Software Engineering Code of Ethics and Professional -- Practice (Version 5.2) 541 -- Appendix 2. Incidents and Horror Stories Involving Software 549 -- Glossary – Abbreviations – Acronyms 555 -- References 576 -- Index 591. |
Record Nr. | UNINA-9910270881503321 |
Laporte Claude Y.
![]() |
||
Hoboken, New Jersey : , : Wiley-IEEE Computer Society, Inc., , 2018 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Software quality assurance / / by Claude Y. Laporte, Alain April |
Autore | Laporte Claude Y. |
Edizione | [1] |
Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley-IEEE Computer Society, Inc., , 2018 |
Descrizione fisica | 1 recurso en línea (624 pages) |
Disciplina | 005.3028/7 |
Collana | THEi Wiley ebooks |
Soggetto topico |
Calidad del software
Software Libros electrónicos |
ISBN |
1-119-31241-8
1-119-31242-6 1-119-31245-0 |
Classificazione | TEC032000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Preface xv -- Acknowledgments xxiii -- 1. Software Quality Fundamentals 1 -- 1.1 Introduction 1 -- 1.2 Defining Software Quality 2 -- 1.3 Software Errors, Defects, and Failures 4 -- 1.3.1 Problems with Defining Requirements 10 -- 1.3.2 Maintaining Effective Communications Between Client and Developer 13 -- 1.3.3 Deviations from Specifications 14 -- 1.3.4 Architecture and Design Errors 15 -- 1.3.5 Coding Errors 15 -- 1.3.6 Non-Compliance with Current Processes/Procedures 16 -- 1.3.7 Inadequate Reviews and Tests 17 -- 1.3.8 Documentation Errors 17 -- 1.4 Software Quality 19 -- 1.5 Software Quality Assurance 20 -- 1.6 Business Models and the Choice of Software Engineering Practices 22 -- 1.6.1 Description of the Context 23 -- 1.6.2 Anxiety and Fear 24 -- 1.6.3 Choice of Software Practices 25 -- 1.6.4 Business Model Descriptions 25 -- 1.6.5 Description of Generic Situational Factors 26 -- 1.6.6 Detailed Description of Each Business Model 27 -- 1.7 Success Factors 32 -- 1.8 Further Reading 33 -- 1.9 Exercises 34 -- 2. Quality Culture 35 -- 2.1 Introduction 35 -- 2.2 Cost of Quality 39 -- 2.3 Quality Culture 49 -- 2.4 The Five Dimensions of a Software Project 53 -- 2.5 The Software Engineering Code of Ethics 56 -- 2.5.1 Abridged Version: Preamble 58 -- 2.5.2 The Example of the Code of Ethics of the Ordre des ing´enieurs du Qu´ebec 60 -- 2.5.3 Whistle Blowers 61 -- 2.6 Success Factors 62 -- 2.7 Further Reading 63 -- 2.8 Exercises 63 -- 3. Software Quality Requirements 66 -- 3.1 Introduction 66 -- 3.2 Software Quality Models 69 -- 3.2.1 Initial Model Proposed by McCall 71 -- 3.2.2 The First Standardized Model: IEEE 1061 73 -- 3.2.3 Current Standardized Model: ISO 25000 Set of Standards 77 -- 3.3 Definition of Software Quality Requirements 86 -- 3.3.1 Specifying Quality Requirements: The Process 91 -- 3.4 Requirement Traceability During the Software Life Cycle 95 -- 3.5 Software Quality Requirements and the Software Quality Plan 95 -- 3.6 Success Factors 96 -- 3.7 Further Reading 97.
3.8 Exercises 97 -- 4. Software Engineering Standards and Models 101 -- 4.1 Introduction 101 -- 4.2 Standards, Cost of Quality, and Business Models 108 -- 4.3 Main Standards for Quality Management 109 -- 4.3.1 ISO 9000 Family 109 -- 4.3.2 ISO/IEC 90003 Standard 115 -- 4.4 ISO/IEC/IEEE 12207 Standard 117 -- 4.4.1 Limitations of the ISO 12207 Standard 121 -- 4.5 ISO/IEC/IEEE 15289 Standard for the Description of Information Elements 121 -- 4.6 IEEE 730 Standard for SQA Processes 123 -- 4.6.1 Activities and Tasks of SQA 125 -- 4.7 Other Quality Models, Standards, References, and Processes 129 -- 4.7.1 Process Maturity Models of the SEI 130 -- 4.7.2 Software Maintenance Maturity Model (S3m) 135 -- 4.7.3 ITIL Framework and ISO/IEC 20000 138 -- 4.7.4 CobiT Process 142 -- 4.7.5 ISO/IEC 27000 Family of Standards for Information Security 143 -- 4.7.6 ISO/IEC 29110 Standards and Guides for Very Small Entities 144 -- 4.7.7 ISO/IEC 29110 Standards for VSEs Developing Systems 155 -- 4.8 Specific Standards for an Application Domain 156 -- 4.8.1 DO-178 and ED-12 Guidance for Airborne Systems 156 -- 4.8.2 EN 50128 Standard for Railway Applications 159 -- 4.8.3 ISO 13485 Standard for Medical Devices 161 -- 4.9 Standards and the SQAP 163 -- 4.10 Success Factors 165 -- 4.11 Further Reading 165 -- 4.12 Exercises 166 -- 5. Reviews 167 -- 5.1 Introduction 167 -- 5.2 Personal Review and Desk-Check Review 172 -- 5.2.1 Personal Review 172 -- 5.2.2 Desk-Check Reviews 175 -- 5.3 Standards and Models 179 -- 5.3.1 ISO/IEC 20246 Software and Systems Engineering: Work Product Reviews 179 -- 5.3.2 Capability Maturity Model Integration 180 -- 5.3.3 The IEEE 1028 Standard 181 -- 5.4 Walk-Through 184 -- 5.4.1 Usefulness of a Walk-Through 184 -- 5.4.2 Identification of Roles and Responsibilities 186 -- 5.5 Inspection Review 187 -- 5.6 Project Launch Reviews and Project Assessments 189 -- 5.6.1 Project Launch Review 190 -- 5.6.2 Project Retrospectives 192 -- 5.7 Agile Meetings 197 -- 5.8 Measures 199. 5.9 Selecting the Type of Review 202 -- 5.10 Reviews and Business Models 205 -- 5.11 Software Quality Assurance Plan 205 -- 5.12 Success Factors 206 -- 5.13 Tools 208 -- 5.14 Further Reading 208 -- 5.15 Exercises 208 -- 6. Software Audits 210 -- 6.1 Introduction 210 -- 6.2 Types of Audits 215 -- 6.2.1 Internal Audit 215 -- 6.2.2 Second-Party Audit 215 -- 6.2.3 Third-Party Audit 217 -- 6.3 Audit and Software Problem Resolution According to ISO/IEC/IEEE 12207 217 -- 6.3.1 Project Assessment and Control Process 218 -- 6.3.2 Decision Management Process 218 -- 6.4 Audit According to the IEEE 1028 Standard 218 -- 6.4.1 Roles and Responsibilities 220 -- 6.4.2 IEEE 1028 Audit Clause 221 -- 6.4.3 Audit Conducted According to IEEE 1028 222 -- 6.5 Audit Process and the ISO 9001 Standard 225 -- 6.5.1 Steps of a Software Audit 226 -- 6.6 Audit According to the CMMI 230 -- 6.6.1 SCAMPI Assessment Method 231 -- 6.7 Corrective Actions 233 -- 6.7.1 Corrective Actions Process 234 -- 6.8 Audits for Very Small Entities 238 -- 6.9 Audit and the SQA Plan 239 -- 6.10 Presentation of an Audit Case Study 241 -- 6.11 Success Factors 246 -- 6.12 Further Reading 247 -- 6.13 Exercises 247 -- 7. Verification and Validation 249 -- 7.1 Introduction 249 -- 7.2 Benefits and Costs of V&V 255 -- 7.2.1 V&V and the Business Models 257 -- 7.3 V&V Standards and Process Models 257 -- 7.3.1 IEEE 1012 V&V Standard 258 -- 7.3.2 Integrity Levels 260 -- 7.3.3 Recommended V&V Activities for Software Requirements 262 -- 7.4 V&V According to ISO/IEC/IEEE 12207 263 -- 7.4.1 Verification Process 265 -- 7.4.2 Validation Process 265 -- 7.5 V&V According to the CMMI Model 266 -- 7.6 ISO/IEC 29110 and V&V 267 -- 7.7 Independent V&V 268 -- 7.7.1 IV&V Advantages with Regards to SQA 271 -- 7.8 Traceability 271 -- 7.8.1 Traceability Matrix 273 -- 7.8.2 Implementing Traceability 276 -- 7.9 Validation Phase of Software Development 277 -- 7.9.1 Validation Plan 279 -- 7.10 Tests 281 -- 7.11 Checklists 282 -- 7.11.1 How to Develop a Checklist 283. 7.11.2 How to Use a Checklist 285 -- 7.11.3 How to Improve and Manage a Checklist 286 -- 7.12 V&V Techniques 287 -- 7.12.1 Introduction to V&V Techniques 287 -- 7.12.2 Some V&V Techniques 288 -- 7.13 V&V Plan 289 -- 7.14 Limitations of V&V 290 -- 7.15 V&V in the SQA Plan 291 -- 7.16 Success Factors 292 -- 7.17 Further Reading 293 -- 7.18 Exercises 293 -- 8. Software Configuration Management 295 -- 8.1 Introduction 295 -- 8.2 Software Configuration Management 296 -- 8.3 Benefits of Good Configuration Management 297 -- 8.3.1 CM According to ISO 12207 298 -- 8.3.2 CM According to IEEE 828 299 -- 8.3.3 CM According to the CMMI 299 -- 8.4 SCM Activities 301 -- 8.4.1 Organizational Context of SCM 301 -- 8.4.2 Developing a SCM Plan 302 -- 8.4.3 Identification of CI to be Controlled 303 -- 8.5 Baselines 309 -- 8.6 Software Repository and Its Branches 311 -- 8.6.1 A Simple Branching Strategy 315 -- 8.6.2 A Typical Branching Strategy 316 -- 8.7 Configuration Control 318 -- 8.7.1 Requests, Evaluation, and Approval of Changes 319 -- 8.7.2 Configuration Control Board 321 -- 8.7.3 Request for Waivers 322 -- 8.7.4 Change Management Policy 322 -- 8.8 Configuration Status Accounting 323 -- 8.8.1 Information Concerning the Status of CI 323 -- 8.8.2 Configuration Item Status Reporting 325 -- 8.9 Software Configuration Audit 325 -- 8.9.1 Functional Configuration Audit 327 -- 8.9.2 Physical Configuration Audit 327 -- 8.9.3 Audits Performed During a Project 328 -- 8.10 Implementing SCM in Very Small Entities with ISO/IEC 29110 329 -- 8.11 SCM and the SQAP 330 -- 8.12 Success Factors 331 -- 8.13 Further Reading 333 -- 8.14 Exercises 333 -- 9. Policies, Processes, and Procedures 335 -- 9.1 Introduction 335 -- 9.1.1 Standards, theCost ofQuality, and Business Models 341 -- 9.2 Policies 341 -- 9.3 Processes 345 -- 9.4 Procedures 351 -- 9.5 Organizational Standards 352 -- 9.6 Graphical Representation of Processes and Procedures 353 -- 9.6.1 Some Pitfalls to Avoid 356 -- 9.6.2 Process Mapping 357. 9.6.3 ETVX Process Notation 357 -- 9.6.4 IDEF Notation 366 -- 9.6.5 BPMN Notation 370 -- 9.7 Process Notation of ISO/IEC 29110 376 -- 9.8 Case Study 383 -- 9.9 Personal Improvement Process 388 -- 9.10 Policies, Processes, and Procedures in the SQA Plan 393 -- 9.11 Success Factors 394 -- 9.12 Further Reading 395 -- 9.13 Exercises 396 -- 10. Measurement 397 -- 10.1 Introduction—the Importance of Measurement 397 -- 10.1.1 Standards, the Cost of Quality, and Software Business Models 401 -- 10.2 Software Measurement According to ISO/IEC/IEEE 12207 402 -- 10.3 Measurement According to ISO 9001 403 -- 10.4 The Practical Software and Systems Measurement Method 404 -- 10.5 ISO/IEC/IEEE 15939 Standard 411 -- 10.5.1 Measurement Process According to ISO 15939 412 -- 10.5.2 Activities and Tasks of the Measurement Process 412 -- 10.5.3 An Information Measurement Model of ISO 15939 412 -- 10.6 Measurement According to the CMMI Model 418 -- 10.7 Measurement in Very Small Entities 421 -- 10.8 The Survey as a Measurement Tool 421 -- 10.9 Implementing a Measurement Program 425 -- 10.9.1 Step 1: Management Commitment Build-Up 426 -- 10.9.2 Step 2: Staff Commitment Build-Up 427 -- 10.9.3 Step 3: Selection of Key Processes to be Improved 427 -- 10.9.4 Step 4: Identification of the Goals and Objectives Related to the Key Process 427 -- 10.9.5 Step 5: Design of the Measurement Program 427 -- 10.9.6 Step 6: Description of the Information System to Support Measurement 428 -- 10.9.7 Step 7: Deployment of the Measurement Program 428 -- 10.10 Practical Considerations 430 -- 10.10.1 Some Pitfalls with Regards to Measurement 432 -- 10.11 The Human Side of Measurement 435 -- 10.11.1 Cost of Measurement 438 -- 10.12 Measurement and the IEEE 730 SQAP 439 -- 10.12.1 Software Process Measurement 440 -- 10.12.2 Software Product Measurement 441 -- 10.13 Success Factors 443 -- 10.14 Further Reading 443 -- 10.15 Exercises 444 -- 11. Risk Management 445 -- 11.1 Introduction 445 -- 11.1.1 Risk, the Cost of Quality and Business Models 451. 11.1.2 Costs and Benefits of Risk Management 453 -- 11.2 Risk Management According to Standards and Models 454 -- 11.2.1 Risk Management According to ISO 9001 454 -- 11.2.2 Risk Management According to ISO/IEC/IEEE 12207 455 -- 11.2.3 Risk Management According to ISO/IEC/IEEE 16085 456 -- 11.2.4 Risk Management According to the CMMI Model 459 -- 11.2.5 Risk Management According to PMBOK® Guide 461 -- 11.2.6 Risk Management According to ISO 29110 462 -- 11.2.7 Risk Management and the SQA According to IEEE 730 465 -- 11.3 Practical Considerations for Risk Management 466 -- 11.3.1 Risk Evaluation Step 468 -- 11.3.2 Risk Control Step 474 -- 11.3.3 Lessons Learned Activity 477 -- 11.4 Risk Management Roles 478 -- 11.5 Measurement and Risk Management 479 -- 11.6 Human Factors and Risk Management 483 -- 11.7 Success Factors 485 -- 11.8 Conclusion 486 -- 11.9 Further Reading 487 -- 11.10 Exercises 487 -- 12. Supplier Management and Agreements 489 -- 12.1 Introduction 489 -- 12.2 Supplier Requirements of ISO 9001 490 -- 12.3 Agreement Processes of ISO 12207 491 -- 12.4 Supplier Agreement Management According to the CMMI 494 -- 12.5 Managing Suppliers 496 -- 12.6 Software Acquisition Life Cycle 497 -- 12.7 Software Contract Types 499 -- 12.7.1 Fixed Price Contract 501 -- 12.7.2 Cost plus Percentage of Cost 502 -- 12.7.3 Cost plus Fixed Fee 502 -- 12.7.4 Risk Sharing 502 -- 12.8 Software Contract Reviews 505 -- 12.8.1 Two Reviews: Initial and Final 505 -- 12.8.2 Initial Contract Review 506 -- 12.8.3 Final Contract Review 509 -- 12.9 Supplier and Acquirer Relationship and the SQAP 510 -- 12.10 Success Factors 511 -- 12.11 Further Reading 512 -- 12.12 Exercises 512 -- 13. Software Quality Assurance Plan 514 -- 13.1 Introduction 514 -- 13.2 SQA Planning 518 -- 13.2.1 Purpose and Scope 518 -- 13.2.2 Definitions and Acronyms 518 -- 13.2.3 Reference Documents 519 -- 13.2.4 SQAP Overview—Organization and Independence 520 -- 13.2.5 SQAP Overview—Software Product Risk 524. 13.2.6 SQAP Overview—Tools 525 -- 13.2.7 SQAP Overview—Standards, Practices, and Conventions 525 -- 13.2.8 SQAP Overview—Effort, Resources, and Schedule 526 -- 13.2.9 Activities, Outcomes, and Tasks—Product Assurance 528 -- 13.2.10 Activities, Outcomes, and Tasks—Process Assurance 529 -- 13.2.11 Additional Considerations 531 -- 13.2.12 SQA Records 536 -- 13.3 Executing the SQAP 537 -- 13.4 Conclusion 539 -- 13.5 Further Reading 539 -- 13.6 Exercises 540 -- Appendix 1. Software Engineering Code of Ethics and Professional -- Practice (Version 5.2) 541 -- Appendix 2. Incidents and Horror Stories Involving Software 549 -- Glossary – Abbreviations – Acronyms 555 -- References 576 -- Index 591. |
Record Nr. | UNINA-9910830780503321 |
Laporte Claude Y.
![]() |
||
Hoboken, New Jersey : , : Wiley-IEEE Computer Society, Inc., , 2018 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|