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Enacting Research Methods in Information Systems: Volume 1 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity
Enacting Research Methods in Information Systems: Volume 1 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity
Edizione [1st ed. 2016.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016
Descrizione fisica 1 online resource (303 p.)
Disciplina 650
Soggetto topico Management information systems
Business Information Systems
ISBN 3-319-29266-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction –Leslie Willcocks, Chris Sauer and Mary Lacity -- PART I. CRITICAL RESEARCH -- Chapter 1: Doolin, B. (1998), “Information technology as disciplinary technology: being critical in interpretive research on information systems,” JIT, Vol. 13, pp. 301-311 -- Chapter 2: Brooke, C. (2002), “What does it mean to be ‘critical’ in IS research?” JIT, Vol. 17, pp. 49-57 -- Chapter 3: Brook, C. (2002), “Critical perspectives on information systems; an impression of the research landscape,” JIT, Vol. 17, pp. 271-283 -- Chapter 4: Doolin, B. and Lowe, A. (2002), “To reveal is to critique: actor-network theory and critical information systems research,” JIT, Vol. 17, 69-78-. Chapter 5: Cecez-Kecmanovic, D., Janson, M., and Brown, A. (2002), “The rationality framework for a critical study of information systems, JIT, Vol. 17, pp. 215-227 -- PART II. GROUNDED THEORY APPROACHES -- Chapter 6: Urquhart, C. and Fernandez, W. (2013), “Using grounded theory method in information systems: the researcher as blank slate and other myths,” JIT, Vol. 28, pp. 224–236 -- Chapter 7: Seidel, S., and Urquhart, C. (2013), “On emergence and forcing in information systems grounded theory studies: the case of Strauss and Corbin,” JIT, Vol. 28, pp. 237-260 -- PART III. HISTORICAL APPROACHES -- Chapter 8: Land, F. (2010), “The use of history in IS research: an opportunity missed?” JIT, Vol. 25, pp. 385-394 -- Chapter 9: Mitev, N., de Vaujany, F.X. (2012), “Seizing the opportunity: towards a historiography of information systems,” JIT, Vol. 27, pp. 110-124-. Chapter 10: Bonner, W. (2013), “History and IS – Broadening our view and understanding: Actor–Network Theory as a methodology,” JIT, Vol. 28, pp. 111–123. .
Record Nr. UNINA-9910254669703321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Enacting Research Methods in Information Systems: Volume 2 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity
Enacting Research Methods in Information Systems: Volume 2 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity
Edizione [1st ed. 2016.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016
Descrizione fisica 1 online resource (VII, 234 p.)
Disciplina 658.4038
Soggetto topico Management information systems
Business Information Systems
ISBN 3-319-29269-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction –Leslie Willcocks, Chris Sauer and Mary Lacity -- PART IV. INTERPRETIVE RESEARCH APPROACHES -- Chapter 11: Butler, T. (1998), “Towards a hermeneutical method for interpretative research in information systems,” JIT, Vol. 13, pp. 285-300 -- Chapter 12: Linden, T., and Cybulski, J. (2009), “Application of hermeneutics to studying an experience mining process,” JIT, Vol. 24, pp. 231-250 -- Chapter 13: Bygstad, B., and Munkvold, B.E., (2011), “Exploring the role of informants in interpretative case study research in IS,” JIT, Vol. 26, pp. 32-45 -- Chapter 14: Bunker, D., Kautz, K., and A. Anhtuan, (2008), “An exploration of information systems adoption: tools and skills as cultural artefacts – the case of a management information system,” JIT, Vol. 23, pp. 71-78 -- Chapter 15: Hsu, Carol; Backhouse, James; Silva, Leiser, (2014), “Institutionalizing operational risk management: an empirical study,” JIT, Vol. 29 59-72 -- PART V. ACTION RESEARCH APPROACHES -- Chapter 16: Baskerville, R., and Wood-Harper, A.T. (1996), “A critical perspective on action research as a method for information systems research,” JIT, Vol. 11, pp. 235-246 -- Chapter 17: Wastell, D., McMaster, T., and Kawalek, P (2007), “The rise of the phoenix: methodological innovation as a discourse of renewal,” JIT, Vol. 22, pp. 59-68 -- Chapter 18: Hughes, J., and Wood-Harper, T. (1999), “Systems development as a research act”, JIT, Vol. 14, pp. 83-94. .
Record Nr. UNINA-9910254668603321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Enacting Research Methods in Information Systems: Volume 3 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity
Enacting Research Methods in Information Systems: Volume 3 / / edited by Leslie P. Willcocks, Chris Sauer, Mary C. Lacity
Edizione [1st ed. 2016.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016
Descrizione fisica 1 online resource (314 p.)
Disciplina 650
Soggetto topico Management information systems
Business Information Systems
ISBN 3-319-29272-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction- Leslie Willcocks, Chris Sauer and Mary Lacity -- PART VI. DESIGN SCIENCE APPROACHES -- Chapter 19: McKay, J., Marshall, P., and Hirschheim, R. (2012), “The design construct in information systems design science,” JIT, Vol. 27, pp. 125–139 -- Chapter 20: Arnott, D., and Pervan, G., (2014) “A critical analysis of decision support systems research revisited: the rise of design science,” JIT, Vol 29, pp. 269-293 -- Chapter 21: Hanseth, O., and Lyytinen, K. (2010), “Design theory for dynamic complexity in information infrastructures: the case of building the internet.” JIT, Vol. 25, pp. 1-19 -- Chapter 22: Heinrich, L., and Riedi, R. (2013), “Understanding the dominance and advocacy of the design-oriented research approach in the business informatics community: a history-based examination,” JIT, Vol. 28, pp. 34-49 -- Chapter 23: Salmela, H. (2008), “Analysing business losses caused by information systems risk: a business process analysis approach,” JIT, Vol. 23, pp. 185-202 -- PART VI. ALTERNATIVE APPROACHES -- Chapter 24: Price, R., and Shanks, G. (2005), “A semiotic information quality framework: development and comparative analysis,” JIT, Vol. 20, pp. 88-120 -- Chapter 25: Merali, Y. (2006), “Complexity and Information Systems: the emergent domain,” JIT, Vol. 21. Pp. 216-228 -- Chapter 26: Wilson, M. (2004), “A conceptual framework for studying gender in information systems research,” JIT, Vol. 19, pp. 81-92. .
Record Nr. UNINA-9910254662203321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Outsourcing and Offshoring Business Services / / edited by Leslie P. Willcocks, Mary C. Lacity, Chris Sauer
Outsourcing and Offshoring Business Services / / edited by Leslie P. Willcocks, Mary C. Lacity, Chris Sauer
Edizione [1st ed. 2017.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2017
Descrizione fisica 1 online resource (XIV, 651 p. 54 illus.)
Disciplina 658.4038
Soggetto topico Management information systems
Call centers
Customer relations—Management
Business IT Infrastructure
Business Information Systems
Call Center/Customer Service
Software Management
Customer Relationship Management
ISBN 3-319-52651-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1. Introduction; Leslie P. Willcocks, Mary C. Lacity and Chris Sauer -- Part I. Theoretical Perspectives -- Chapter 2. Theoretical perspectives on the outsourcing of information systems; Myun J. Cheon, Varun Grover, James Teng -- Chapter 3. The information technology outsourcing risk: a transaction cost and agency-theory based perspective; Bouchaib Bahli and Suzanne Rivard -- Chapter 4: Moments of governance in IS outsourcing: conceptualizing effects of contracts on value capture and creation; Shaila M Miranda, C. Bruce Kavan -- Part II. From Outsourcing to Offshoring and Business Process Outsourcing -- Chapter 5. Norm development in outsourcing relationships; Thomas Kern and Keith Blois -- Chapter 6. Organizational design of IT supplier relationship management: a multiple case study of five client companies; Jasmin Kaiser, Peter Buxmann -- Chapter 7: How do IT outsourcing vendors respond to shocks in client demand? A resource dependence perspective; Fang Sui, Ji-Ye Mao, Sirrka Jarvenpaa -- Chapter 8. Operational capabilities development in mediated offshore software services models; Sirkka L Jarvenpaa, Ji-Ye Mao -- Chapter 9. A Dynamic Model of Offshore Software Development; Jason Dedrick, Erran Carmel, Kenneth L Kraemer -- Chapter 10. Anxiety and psychological security in offshoring relationships: the role and development of trust as emotional commitment; Seamas Kelly, Camilla Noonan -- Chapter 11. Cross-cultural (mis)communication in IS offshoring: understanding through conversation analysis; David Avison, Peter Banks -- Chapter 12. Applying multiple perspectives to the BPO decision: a case study of call centres in Australia; Mark Borman -- Chapter 13. A historical review of the information technology and business process captive centre sector; Ilan Oshri and Bob van Uhm -- Chapter 14. Review of the Empirical Business Services Sourcing Literature: an update and future directions; Mary C. Lacity, Shaji Khan, Aihua Yan. .
Record Nr. UNINA-9910254905103321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Socially Responsible Outsourcing : Global Sourcing with Social Impact / / edited by Brian Nicholson, Ron Babin, Mary C. Lacity
Socially Responsible Outsourcing : Global Sourcing with Social Impact / / edited by Brian Nicholson, Ron Babin, Mary C. Lacity
Autore Nicholson Brian
Edizione [1st ed. 2016.]
Pubbl/distr/stampa London : , : Palgrave Macmillan UK : , : Imprint : Palgrave Macmillan, , 2016
Descrizione fisica 1 online resource (XXIII, 235 p.)
Disciplina 658.5
Collana Technology, Work and Globalization
Soggetto topico Production management
Business ethics
International business enterprises
International economics
Organization
Planning
Behavioral economics
Operations Management
Business Ethics
International Business
International Economics
Behavioral/Experimental Economics
ISBN 1-137-55729-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Acknowledgements -- Notes on contributors -- Introduction / Brian Nicholson, Ron Babin, Mary C. Lacity -- The impact of impact sourcing : framing a research agenda / Erran Carmel, Mary C. Lacity and Andrew Doty -- Exploring the "impact" in impact sourcing ventures : a sociology of space perspective? / Sandeep, M. S., and M. N. Ravishankar -- The rural BPO sector in India : encouraging inclusive growth through entrepreneurship / Shirin Madon and C. Ranjini -- Social outsourcing as a development tool : the impact of outsourcing IT services to women's social enterprises in Kerala / Richard Heeks and Shoba Arun -- Assessing the social development potential of impact sourcing / Fareesa Malik, Brian Nicholson and Sharon Morgan -- Competition in online job market place : towards a global labour market for outsourcing services / Niels Beerepoot and Bart Lambregts -- Impact sourcing: employing prison inmates to perform digitally-enabled business services / Mary C. Lacity, Joseph W. Rottman, and Erran Carmel -- Exploring the effects liminality on corporate social responsibility in inter-firm outsourcing relationships / Brian Nicholson, Ron Babin and Steve Briggs -- Impact sourcing : aboriginal case study / Ron Babin, Brian Nicholoson Megan Young -- Conclusions : an SRO agenda for the future / Brian Nicholson, Ron Babin and Mary C. Lacity -- Index.
Record Nr. UNINA-9910254936603321
Nicholson Brian  
London : , : Palgrave Macmillan UK : , : Imprint : Palgrave Macmillan, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
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