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And the clients went wild! [[electronic resource] ] : how savvy professionals win all the business they want / / Maribeth Kuzmeski
And the clients went wild! [[electronic resource] ] : how savvy professionals win all the business they want / / Maribeth Kuzmeski
Autore Kuzmeski Maribeth
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2010
Descrizione fisica 1 online resource (306 pages)
Disciplina 658.8
Soggetto topico Customer services
Success in business
Soggetto genere / forma Electronic books.
ISBN 0-470-76990-4
1-282-72888-1
9786612728884
0-470-76988-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910459902703321
Kuzmeski Maribeth  
Hoboken, N.J., : Wiley, c2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
And the clients went wild! [[electronic resource] ] : how savvy professionals win all the business they want / / Maribeth Kuzmeski
And the clients went wild! [[electronic resource] ] : how savvy professionals win all the business they want / / Maribeth Kuzmeski
Autore Kuzmeski Maribeth
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2010
Descrizione fisica 1 online resource (306 pages)
Disciplina 658.8
Soggetto topico Customer services
Success in business
ISBN 0-470-76990-4
1-282-72888-1
9786612728884
0-470-76988-2
Classificazione 85.40
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction -- Executive summary : The 5 core principles for turning clients and prospects into raving fans -- First principle : What are you doing that no one else is doing? : build client delight through your differentiation -- Second principle : Focus your marketing on benefits, results and a call to action : what's really in it for them -- Third principle : Go viral! Create memorable impactful messaging worthy of a pass-along -- Fourth principle : Leverage your business network for incremental growth : find and cultivate centers of influence to move your message fast -- Fifth principle : The critical importance of execution in your game plan : good execution is better than good strategy -- Create a playbook that fits your business and your personality : design your own marketing action plan -- Build a brand identity on a shoestring budget : spending time effectively can be worth more than money -- Find your niche : corner the market one segment at a time! -- Techniques for creating a memorable experience : give 'em something to talk about! -- Your best prospects come from referrals : scripts and strategies for increasing your introductions to others -- My website is working! : turn a bland site and your Internet presence into a moneymaker -- Social media : effective strategies that don't consume all of your time -- Permission-based marketing : strategies for successful email and e-newsletters -- Traditional marketing still works : TV and cable advertising, newspaper, and other mediums that still cause people to buy -- Direct mail : simple principles for gaining sales from good old-fashioned mail -- Events and seminars : creating buzz and sales through group presentations -- Media methods to gain celebrity status : take advantage of hot topics, timely events, and unique twists to attract attention -- Special tactics for financial advisors : ten specific strategies working today.
Record Nr. UNINA-9910785007703321
Kuzmeski Maribeth  
Hoboken, N.J., : Wiley, c2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
And the clients went wild! [[electronic resource] ] : how savvy professionals win all the business they want / / Maribeth Kuzmeski
And the clients went wild! [[electronic resource] ] : how savvy professionals win all the business they want / / Maribeth Kuzmeski
Autore Kuzmeski Maribeth
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2010
Descrizione fisica 1 online resource (306 pages)
Disciplina 658.8
Soggetto topico Customer services
Success in business
ISBN 0-470-76990-4
1-282-72888-1
9786612728884
0-470-76988-2
Classificazione 85.40
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction -- Executive summary : The 5 core principles for turning clients and prospects into raving fans -- First principle : What are you doing that no one else is doing? : build client delight through your differentiation -- Second principle : Focus your marketing on benefits, results and a call to action : what's really in it for them -- Third principle : Go viral! Create memorable impactful messaging worthy of a pass-along -- Fourth principle : Leverage your business network for incremental growth : find and cultivate centers of influence to move your message fast -- Fifth principle : The critical importance of execution in your game plan : good execution is better than good strategy -- Create a playbook that fits your business and your personality : design your own marketing action plan -- Build a brand identity on a shoestring budget : spending time effectively can be worth more than money -- Find your niche : corner the market one segment at a time! -- Techniques for creating a memorable experience : give 'em something to talk about! -- Your best prospects come from referrals : scripts and strategies for increasing your introductions to others -- My website is working! : turn a bland site and your Internet presence into a moneymaker -- Social media : effective strategies that don't consume all of your time -- Permission-based marketing : strategies for successful email and e-newsletters -- Traditional marketing still works : TV and cable advertising, newspaper, and other mediums that still cause people to buy -- Direct mail : simple principles for gaining sales from good old-fashioned mail -- Events and seminars : creating buzz and sales through group presentations -- Media methods to gain celebrity status : take advantage of hot topics, timely events, and unique twists to attract attention -- Special tactics for financial advisors : ten specific strategies working today.
Record Nr. UNINA-9910822611903321
Kuzmeski Maribeth  
Hoboken, N.J., : Wiley, c2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The connectors [[electronic resource] ] : how the world's most successful businesspeople build relationships and win clients for life / / Maribeth Kuzmeski
The connectors [[electronic resource] ] : how the world's most successful businesspeople build relationships and win clients for life / / Maribeth Kuzmeski
Autore Kuzmeski Maribeth
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2009
Descrizione fisica 1 online resource (275 p.)
Disciplina 650.13
658.812
Soggetto topico Relationship marketing
Business communication
Soggetto genere / forma Electronic books.
ISBN 0-470-53013-8
1-282-29118-1
9786612291180
1-118-25789-8
0-470-53011-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life""; ""CONTENTS""; ""INTRODUCTION""; ""PART I: Winning Business with Relationships""; ""CHAPTER 1: The Common Denominator of Greatness and Success""; ""Secrets of Greatness""; ""A Different View""; ""An Underlying Thread""; ""Where Greatness Lies""; ""The Preacher and the Pitcher""; ""A Business Philosophy Called PSP""; ""Champion of the ��Little People��""; ""A Tale of Two Airlines""; ""Our Brother�s�and Sister�s�Keeper!""; ""The Other Side of the Coin""
""The Fine Print""""In Other Words""; ""CHAPTER 2: You Can Be a Connector Even If You�re Not a Natural People Person""; ""The Connector Plan: Where Do I Start?""; ""Your Intelligence Is Important""; ""Breaking the Myth of the IQ Test as a Success Measure""; ""We Are Sophisticated Beings and We Were Born to Connect""; ""Social Intelligence and the Impact in Politics""; ""What Is It about Being Socially Intelligent That Gets People to Act, Buy, and Follow?""; ""Is Social Intelligence a Learnable Skill?""; ""CHAPTER 3: The Connector IQ Assessment""; ""The Connector IQ (C-IQ) Assessment""
""Connector IQ Types""""Improving Your Connector IQ: Awareness Is the First Step""; ""Other Helpful Assessments Available""; ""Understanding the Personality and Style of Others""; ""CHAPTER 4: The Red Zone Connectors Formula""; ""Connecting More Effectively Using The 5 Red Zone Connector Traits""; ""What Skills Do I Need to Work on?""; ""Playing in the Red Zone""; ""PART II: How Do They Do It? The 5 Traits of Connectors""; ""CHAPTER 5: Develop a True ��What�s in It for Them�� Mentality""; ""Bringing People with You by Making It about Them""
""How Do You Make Something That�s about You about Others?""""Our Love of the Underdog""; ""Connecting Is Not for Lone Rangers""; ""What Really Counts""; ""Seriously, Do I Matter to YOU?""; ""Strategies for Making It All about Others� and Becoming Likeable at the Same Time""; ""Everyday Greatness""; ""Business Alliances�It is All about the Other Person""; ""Downloadable Form 5.1: ��The What�s in It for Them FACTOR""""; ""In Other Words""; ""CHAPTER 6: Listen! Curiously Listen""; ""Curiously Listening""; ""Good Listening Skills Bring Success in Business""
""Can Listening Save You from Getting Sued?""""The Effects of Curious Listening Can Be Dramatic!""; ""The Lost Art""; ""What Does It Mean to Really Listen?""; ""There�s Something about the Way That a Curious Listener Makes Us Feel""; ""Listening for the Remarkable""; ""Lee Iacocca Says Listening Curiously is #1 Trait of Leaders""; ""Thinking Fast�But Not Talking Too Quickly""; ""Good Listeners Listen with Their Faces""; ""Can You Top This?""; ""I�m Listening to You""; ""Seven Simple Yet Powerful Listening Tips""; ""Time Spent Listening""; ""A Nation of Non-Listeners""
""An Acquired Skill""
Record Nr. UNINA-9910139783603321
Kuzmeski Maribeth  
Hoboken, N.J., : Wiley, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The connectors [[electronic resource] ] : how the world's most successful businesspeople build relationships and win clients for life / / Maribeth Kuzmeski
The connectors [[electronic resource] ] : how the world's most successful businesspeople build relationships and win clients for life / / Maribeth Kuzmeski
Autore Kuzmeski Maribeth
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2009
Descrizione fisica 1 online resource (275 p.)
Disciplina 650.13
658.812
Soggetto topico Relationship marketing
Business communication
ISBN 0-470-53013-8
1-282-29118-1
9786612291180
1-118-25789-8
0-470-53011-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life""; ""CONTENTS""; ""INTRODUCTION""; ""PART I: Winning Business with Relationships""; ""CHAPTER 1: The Common Denominator of Greatness and Success""; ""Secrets of Greatness""; ""A Different View""; ""An Underlying Thread""; ""Where Greatness Lies""; ""The Preacher and the Pitcher""; ""A Business Philosophy Called PSP""; ""Champion of the ��Little People��""; ""A Tale of Two Airlines""; ""Our Brother�s�and Sister�s�Keeper!""; ""The Other Side of the Coin""
""The Fine Print""""In Other Words""; ""CHAPTER 2: You Can Be a Connector Even If You�re Not a Natural People Person""; ""The Connector Plan: Where Do I Start?""; ""Your Intelligence Is Important""; ""Breaking the Myth of the IQ Test as a Success Measure""; ""We Are Sophisticated Beings and We Were Born to Connect""; ""Social Intelligence and the Impact in Politics""; ""What Is It about Being Socially Intelligent That Gets People to Act, Buy, and Follow?""; ""Is Social Intelligence a Learnable Skill?""; ""CHAPTER 3: The Connector IQ Assessment""; ""The Connector IQ (C-IQ) Assessment""
""Connector IQ Types""""Improving Your Connector IQ: Awareness Is the First Step""; ""Other Helpful Assessments Available""; ""Understanding the Personality and Style of Others""; ""CHAPTER 4: The Red Zone Connectors Formula""; ""Connecting More Effectively Using The 5 Red Zone Connector Traits""; ""What Skills Do I Need to Work on?""; ""Playing in the Red Zone""; ""PART II: How Do They Do It? The 5 Traits of Connectors""; ""CHAPTER 5: Develop a True ��What�s in It for Them�� Mentality""; ""Bringing People with You by Making It about Them""
""How Do You Make Something That�s about You about Others?""""Our Love of the Underdog""; ""Connecting Is Not for Lone Rangers""; ""What Really Counts""; ""Seriously, Do I Matter to YOU?""; ""Strategies for Making It All about Others� and Becoming Likeable at the Same Time""; ""Everyday Greatness""; ""Business Alliances�It is All about the Other Person""; ""Downloadable Form 5.1: ��The What�s in It for Them FACTOR""""; ""In Other Words""; ""CHAPTER 6: Listen! Curiously Listen""; ""Curiously Listening""; ""Good Listening Skills Bring Success in Business""
""Can Listening Save You from Getting Sued?""""The Effects of Curious Listening Can Be Dramatic!""; ""The Lost Art""; ""What Does It Mean to Really Listen?""; ""There�s Something about the Way That a Curious Listener Makes Us Feel""; ""Listening for the Remarkable""; ""Lee Iacocca Says Listening Curiously is #1 Trait of Leaders""; ""Thinking Fast�But Not Talking Too Quickly""; ""Good Listeners Listen with Their Faces""; ""Can You Top This?""; ""I�m Listening to You""; ""Seven Simple Yet Powerful Listening Tips""; ""Time Spent Listening""; ""A Nation of Non-Listeners""
""An Acquired Skill""
Record Nr. UNINA-9910829970003321
Kuzmeski Maribeth  
Hoboken, N.J., : Wiley, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The connectors [[electronic resource] ] : how the world's most successful businesspeople build relationships and win clients for life / / Maribeth Kuzmeski
The connectors [[electronic resource] ] : how the world's most successful businesspeople build relationships and win clients for life / / Maribeth Kuzmeski
Autore Kuzmeski Maribeth
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2009
Descrizione fisica 1 online resource (275 p.)
Disciplina 650.13
658.812
Soggetto topico Relationship marketing
Business communication
ISBN 0-470-53013-8
1-282-29118-1
9786612291180
1-118-25789-8
0-470-53011-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life""; ""CONTENTS""; ""INTRODUCTION""; ""PART I: Winning Business with Relationships""; ""CHAPTER 1: The Common Denominator of Greatness and Success""; ""Secrets of Greatness""; ""A Different View""; ""An Underlying Thread""; ""Where Greatness Lies""; ""The Preacher and the Pitcher""; ""A Business Philosophy Called PSP""; ""Champion of the ��Little People��""; ""A Tale of Two Airlines""; ""Our Brother�s�and Sister�s�Keeper!""; ""The Other Side of the Coin""
""The Fine Print""""In Other Words""; ""CHAPTER 2: You Can Be a Connector Even If You�re Not a Natural People Person""; ""The Connector Plan: Where Do I Start?""; ""Your Intelligence Is Important""; ""Breaking the Myth of the IQ Test as a Success Measure""; ""We Are Sophisticated Beings and We Were Born to Connect""; ""Social Intelligence and the Impact in Politics""; ""What Is It about Being Socially Intelligent That Gets People to Act, Buy, and Follow?""; ""Is Social Intelligence a Learnable Skill?""; ""CHAPTER 3: The Connector IQ Assessment""; ""The Connector IQ (C-IQ) Assessment""
""Connector IQ Types""""Improving Your Connector IQ: Awareness Is the First Step""; ""Other Helpful Assessments Available""; ""Understanding the Personality and Style of Others""; ""CHAPTER 4: The Red Zone Connectors Formula""; ""Connecting More Effectively Using The 5 Red Zone Connector Traits""; ""What Skills Do I Need to Work on?""; ""Playing in the Red Zone""; ""PART II: How Do They Do It? The 5 Traits of Connectors""; ""CHAPTER 5: Develop a True ��What�s in It for Them�� Mentality""; ""Bringing People with You by Making It about Them""
""How Do You Make Something That�s about You about Others?""""Our Love of the Underdog""; ""Connecting Is Not for Lone Rangers""; ""What Really Counts""; ""Seriously, Do I Matter to YOU?""; ""Strategies for Making It All about Others� and Becoming Likeable at the Same Time""; ""Everyday Greatness""; ""Business Alliances�It is All about the Other Person""; ""Downloadable Form 5.1: ��The What�s in It for Them FACTOR""""; ""In Other Words""; ""CHAPTER 6: Listen! Curiously Listen""; ""Curiously Listening""; ""Good Listening Skills Bring Success in Business""
""Can Listening Save You from Getting Sued?""""The Effects of Curious Listening Can Be Dramatic!""; ""The Lost Art""; ""What Does It Mean to Really Listen?""; ""There�s Something about the Way That a Curious Listener Makes Us Feel""; ""Listening for the Remarkable""; ""Lee Iacocca Says Listening Curiously is #1 Trait of Leaders""; ""Thinking Fast�But Not Talking Too Quickly""; ""Good Listeners Listen with Their Faces""; ""Can You Top This?""; ""I�m Listening to You""; ""Seven Simple Yet Powerful Listening Tips""; ""Time Spent Listening""; ""A Nation of Non-Listeners""
""An Acquired Skill""
Record Nr. UNINA-9910841426003321
Kuzmeski Maribeth  
Hoboken, N.J., : Wiley, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui