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Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
| Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
| Autore | Kurokawa Toshiaki |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
| Descrizione fisica | 1 online resource (88 pages) : illustrations |
| Disciplina | 658 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries - Management
Design |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
case study
design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach |
| ISBN | 1-60649-785-5 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
| Record Nr. | UNINA-9910460919503321 |
Kurokawa Toshiaki
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
| Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
| Autore | Kurokawa Toshiaki |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
| Descrizione fisica | 1 online resource (88 pages) : illustrations |
| Disciplina | 658 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries - Management
Design |
| Soggetto non controllato |
case study
design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach |
| ISBN | 1-60649-785-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
| Record Nr. | UNINA-9910797431103321 |
|
Kurokawa Toshiaki
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa
| Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
| Autore | Kurokawa Toshiaki |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
| Descrizione fisica | 1 online resource (88 pages) : illustrations |
| Disciplina | 658 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Service industries - Management
Design |
| Soggetto non controllato |
case study
design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach |
| ISBN | 1-60649-785-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
| Record Nr. | UNINA-9910814988903321 |
|
Kurokawa Toshiaki
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
