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Mapping workflows and managing knowledge [[electronic resource] ] : capturing formal and tacit knowledge to improve performance / / John L. Kmetz
Mapping workflows and managing knowledge [[electronic resource] ] : capturing formal and tacit knowledge to improve performance / / John L. Kmetz
Autore Kmetz John L
Edizione [1st ed.]
Pubbl/distr/stampa [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012
Descrizione fisica 1 online resource (242 p.)
Disciplina 658.51
Collana Operations and supply chain management collection
Soggetto topico Workflow
Reengineering (Management)
Knowledge management
Soggetto genere / forma Electronic books.
Soggetto non controllato Business process
business process mapping
workflow mapping
knowledge management
tacit knowledge
ISBN 1-78268-085-3
1-283-89315-0
1-60649-455-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index.
Record Nr. UNINA-9910462050703321
Kmetz John L  
[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Mapping workflows and managing knowledge [[electronic resource] ] : capturing formal and tacit knowledge to improve performance / / John L. Kmetz
Mapping workflows and managing knowledge [[electronic resource] ] : capturing formal and tacit knowledge to improve performance / / John L. Kmetz
Autore Kmetz John L
Edizione [1st ed.]
Pubbl/distr/stampa [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012
Descrizione fisica 1 online resource (242 p.)
Disciplina 658.51
Collana Operations and supply chain management collection
Soggetto topico Workflow
Reengineering (Management)
Knowledge management
Soggetto genere / forma Electronic books.
Soggetto non controllato Business process
business process mapping
workflow mapping
knowledge management
tacit knowledge
ISBN 1-78268-085-3
1-283-89315-0
1-60649-455-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index.
Record Nr. UNINA-9910530634503321
Kmetz John L  
[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui