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Business intelligence and analytics : systems for decision support / / Ramesh Sharda, Dursun Delen, Efraim Turban ; with contributions by J. E. Aronson, Ting-Peng Liang, David King
Business intelligence and analytics : systems for decision support / / Ramesh Sharda, Dursun Delen, Efraim Turban ; with contributions by J. E. Aronson, Ting-Peng Liang, David King
Autore Sharda Ramesh
Edizione [Tenth edition.]
Pubbl/distr/stampa Boston, [Massachusetts] : , : Pearson, , 2014
Descrizione fisica 1 online resource (689 pages) : illustrations, tables
Disciplina 658.403
Collana Always Learning
Soggetto topico Decision support systems
Expert systems (Computer science)
Business intelligence
ISBN 1-292-00926-8
9781292009209
9781292009261
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- Title Page -- Contents -- Preface -- About the Authors -- Part I Decision Making and Analytics: An Overview -- Chapter 1 An Overview of Business Intelligence, Analytics, and Decision Support -- 1.1 Opening Vignette: Magpie Sensing Employs Analytics to Manage a Vaccine Supply Chain Effectively and Safely -- 1.2 Changing Business Environments and Computerized Decision Support -- The Business Pressures-Responses-Support Model -- 1.3 Managerial Decision Making -- The Nature of Managers' Work -- The Decision-Making Process -- 1.4 Information Systems Support for Decision Making -- 1.5 An Early Framework for Computerized Decision Support -- The Gorry and Scott-Morton Classical Framework -- Computer Support for Structured Decisions -- Computer Support for Unstructured Decisions -- Computer Support for Semistructured Problems -- 1.6 The Concept of Decision Support Systems (DSS) -- DSS as an Umbrella Term -- Evolution of DSS into Business Intelligence -- 1.7 A Framework for Business Intelligence (BI) -- Definitions of BI -- A Brief History of BI -- The Architecture of BI -- Styles of BI -- The Origins and Drivers of BI -- A Multimedia Exercise in Business Intelligence -- Application Case 1.1 Sabre Helps Its Clients Through Dashboards and Analytics -- The DSS-BI Connection -- 1.8 Business Analytics Overview -- Descriptive Analytics -- Application Case 1.2 Eliminating Inefficiencies at Seattle Children's Hospital -- Application Case 1.3 Analysis at the Speed of Thought -- Predictive Analytics -- Application Case 1.4 Moneyball: Analytics in Sports and Movies -- Application Case 1.5 Analyzing Athletic Injuries -- Prescriptive Analytics -- Application Case 1.6 Industrial and Commercial Bank of China (ICBC) Employs Models to Reconfigure Its Branch Network -- Analytics Applied to Different Domains -- Analytics or Data Science?.
1.9 Brief Introduction to Big Data Analytics -- What Is Big Data? -- Application Case 1.7 Gilt Groupe's Flash Sales Streamlined by Big Data Analytics -- 1.10 Plan of the Book -- Part I: Business Analytics: An Overview -- Part II: Descriptive Analytics -- Part III: Predictive Analytics -- Part IV: Prescriptive Analytics -- Part V: Big Data and Future Directions for Business Analytics -- 1.11 Resources, Links, and the Teradata University Network Connection -- Resources and Links -- Vendors, Products, and Demos -- Periodicals -- The Teradata University Network Connection -- The Book's Web Site -- Chapter Highlights -- Key Terms -- Questions for Discussion -- Exercises -- End-of-Chapter Application Case Nationwide Insurance Used BI to Enhance Customer Service -- References -- Chapter 2 Foundations and Technologies for Decision Making -- 2.1 Opening Vignette: Decision Modeling at HP Using Spreadsheets -- 2.2 Decision Making: Introduction and Definitions -- Characteristics of Decision Making -- A Working Definition of Decision Making -- Decision-Making Disciplines -- Decision Style and Decision Makers -- 2.3 Phases of the Decision-Making Process -- 2.4 Decision Making: The Intelligence Phase -- Problem (or Opportunity) Identification -- Application Case 2.1 Making Elevators Go Faster! -- Problem Classification -- Problem Decomposition -- Problem Ownership -- 2.5 Decision Making: The Design Phase -- Models -- Mathematical (Quantitative) Models -- The Benefits of Models -- Selection of a Principle of Choice -- Normative Models -- Suboptimization -- Descriptive Models -- Good Enough, or Satisficing -- Developing (Generating) Alternatives -- Measuring Outcomes -- Risk -- Scenarios -- Possible Scenarios -- Errors in Decision Making -- 2.6 Decision Making: The Choice Phase -- 2.7 Decision Making: The Implementation Phase -- 2.8 How Decisions Are Supported.
Support for the Intelligence Phase -- Support for the Design Phase -- Support for the Choice Phase -- Support for the Implementation Phase -- 2.9 Decision Support Systems: Capabilities -- A DSS Application -- 2.10 DSS Classifications -- The AIS SIGDSS Classification for DSS -- Other DSS Categories -- Custom-Made Systems Versus Ready-Made Systems -- 2.11 Components of Decision Support Systems -- The Data Management Subsystem -- The Model Management Subsystem -- Application Case 2.2 Station Casinos Wins by Building Customer Relationships Using Its Data -- Application Case 2.3 SNAP DSS Helps OneNet MakeTelecommunications Rate Decisions -- The User Interface Subsystem -- The Knowledge-Based Management Subsystem -- Application Case 2.4 From a Game Winner to a Doctor! -- Chapter Highlights -- Key Terms -- Questions for Discussion -- Exercises -- End-of-Chapter Application Case Logistics Optimization in a Major Shipping Company (CSAV) -- References -- Part II Descriptive Analytics -- Chapter 3 Data Warehousing -- 3.1 Opening Vignette: Isle of Capri Casinos Is Winning with Enterprise Data Warehouse -- 3.2 Data Warehousing Definitions and Concepts -- What Is a Data Warehouse? -- A Historical Perspective to Data Warehousing -- Characteristics of Data Warehousing -- Data Marts -- Operational Data Stores -- Enterprise Data Warehouses (EDW) -- Metadata -- Application Case 3.1 A Better Data Plan: Well-Established TELCOs Leverage Data Warehousing and Analytics to Stay on Top in a Competitive Industry -- 3.3 Data Warehousing Process Overview -- Application Case 3.2 Data Warehousing Helps MultiCare Save More Lives -- 3.4 Data Warehousing Architectures -- Alternative Data Warehousing Architectures -- Which Architecture Is the Best? -- 3.5 Data Integration and the Extraction, Transformation, and Load (ETL) Processes -- Data Integration.
Application Case 3.3 BP Lubricants Achieves BIGS Success -- Extraction, Transformation, and Load -- 3.6 Data Warehouse Development -- Application Case 3.4 Things Go Better with Coke's Data Warehouse -- Data Warehouse Development Approaches -- Application Case 3.5 Starwood Hotels & Resorts Manages Hotel Profitability with Data Warehousing -- Additional Data Warehouse Development Considerations -- Representation of Data in Data Warehouse -- Analysis of Data in the Data Warehouse -- OLAP Versus OLTP -- OLAP Operations -- 3.7 Data Warehousing Implementation Issues -- Application Case 3.6 EDW Helps Connect State Agencies in Michigan -- Massive Data Warehouses and Scalability -- 3.8 Real-Time Data Warehousing -- Application Case 3.7 Egg Plc Fries the Competition in Near Real Time -- 3.9 Data Warehouse Administration, Security Issues, and Future Trends -- The Future of Data Warehousing -- 3.10 Resources, Links, and the Teradata University Network Connection -- Resources and Links -- Cases -- Vendors, Products, and Demos -- Periodicals -- Additional References -- The Teradata University Network (TUN) Connection -- Chapter Highlights -- Key Terms -- Questions for Discussion -- Exercises -- End-of-Chapter Application Case Continental Airlines Flies High with Its Real-Time Data Warehouse -- References -- Chapter 4 Business Reporting, Visual Analytics, and Business Performance Management -- 4.1 Opening Vignette:Self-Service Reporting Environment Saves Millions for Corporate Customers -- 4.2 Business Reporting Definitions and Concepts -- What Is a Business Report? -- Application Case 4.1 Delta Lloyd Group Ensures Accuracy and Efficiency in Financial Reporting -- Components of the Business Reporting System -- Application Case 4.2 Flood of Paper Ends at FEMA -- 4.3 Data and Information Visualization.
Application Case 4.3 Tableau Saves Blastrac Thousands of Dollars with Simplified Information Sharing -- A Brief History of Data Visualization -- Application Case 4.4 TIBCO Spotfire Provides Dana-Farber Cancer Institute with Unprecedented Insight into Cancer Vaccine Clinical Trials -- 4.4 Different Types of Charts and Graphs -- Basic Charts and Graphs -- Specialized Charts and Graphs -- 4.5 The Emergence of Data Visualization and Visual Analytics -- Visual Analytics -- High-Powered Visual Analytics Environments -- 4.6 Performance Dashboards -- Application Case 4.5 Dallas Cowboys Score Big with Tableau and Teknion -- Dashboard Design -- Application Case 4.6 Saudi Telecom Company Excels with Information Visualization -- What to Look For in a Dashboard -- Best Practices in Dashboard Design -- Benchmark Key Performance Indicators with Industry Standards -- Wrap the Dashboard Metrics with Contextual Metadata -- Validate the Dashboard Design by a Usability Specialist -- Prioritize and Rank Alerts/Exceptions Streamed to the Dashboard -- Enrich Dashboard with Business Users' Comments -- Present Information in Three Different Levels -- Pick the Right Visual Construct Using Dashboard Design Principles -- Provide for Guided Analytics -- 4.7 Business Performance Management -- Closed-Loop BPM Cycle -- Application Case 4.7 IBM Cognos Express Helps Mace for Faster -- 4.8 Performance Measurement -- Key Performance Indicator (KPI) -- Performance Measurement System -- 4.9 Balanced Scorecards -- The Four Perspectives -- The Meaning of Balance in BSC -- Dashboards Versus Scorecards -- 4.10 Six Sigma as a Performance Measurement System -- The DMAIC Performance Model -- Balanced Scorecard Versus Six Sigma -- Effective Performance Measurement -- Application Case 4.8 Expedia.com's Customer Satisfaction Scorecard -- Chapter Highlights -- Key Terms -- Questions for Discussion.
Record Nr. UNINA-9910151592903321
Sharda Ramesh  
Boston, [Massachusetts] : , : Pearson, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Electronic Commerce : A Managerial and Social Networks Perspective / / by Efraim Turban, David King, Jae Kyu Lee, Ting-Peng Liang, Deborrah C. Turban
Electronic Commerce : A Managerial and Social Networks Perspective / / by Efraim Turban, David King, Jae Kyu Lee, Ting-Peng Liang, Deborrah C. Turban
Autore Turban Efraim
Edizione [8th ed. 2015.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015
Descrizione fisica 1 recurso electrónico (xxxviii, 791 páginas, 112 ilustraciones, 100 ilustraciones en color.)
Disciplina 658.84
Collana Springer Texts in Business and Economics
Soggetto topico Information technology
Business—Data processing
Operations research
Decision making
IT in Business
Operations Research/Decision Theory
ISBN 3-319-10091-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Overview of Electronic Commerce -- E-Commerce: Mechanisms, Infrastructure, and Tools -- Retailing in Electronic Commerce: Products and Services -- Business-to-Business E-Commerce -- Innovative EC Systems: From E-Government to E-Learning, Collaborative Commerce, and C2C Commerce -- Mobile Commerce and Ubiquitous Computing -- Social Commerce: Foundations, Social Marketing, and Advertising -- Social Enterprise and Other Social Commerce Topics.- Marketing and Advertising in E-Commerce -- E-Commerce Security and Fraud Issues and Protections -- Electronic Commerce Payment Systems -- Order Fulfillment Along the Supply Chain -- EC Strategy, Globalization, and SMEs -- Implementing EC Systems: From Justification to Successful Performance -- E-Commerce: Regulatory, Ethical, and Social Environments -- Launching a Successful Online Business and EC Projects.
Record Nr. UNINA-9910298495303321
Turban Efraim  
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Electronic commerce 2018 : a managerial and social networks perspective / / by Efraim Turban, Jon Outland, David King, Jae Kyu Lee, Ting-Peng Liang, Deborrah C. Turban
Electronic commerce 2018 : a managerial and social networks perspective / / by Efraim Turban, Jon Outland, David King, Jae Kyu Lee, Ting-Peng Liang, Deborrah C. Turban
Autore Turban Efraim
Edizione [Ninth edition.]
Pubbl/distr/stampa Cham : , : Springer, , 2018
Descrizione fisica 1 online resource (xxviii 636 pages) : illustrations
Disciplina 658.84
Collana Springer texts in business and economics
Soggetto topico E-business
Electronic commerce
E-commerce
Management information systems
Operations research
Decision making
ISBN 3-319-58715-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1. Overview of Electronic Commerce -- Chapter 2. E-Commerce: Mechanisms, Platforms, and Tools -- Chapter 3. Retailing in Electronic Commerce: Products and Services -- Chapter 4. Business-to-Business E-Commerce -- Chapter 5. Innovative EC Systems: From E-Government to E-Learning, E-Health, Sharing Economy and P2P Commerce -- Chapter 6. Mobile Commerce and the Internet of Things -- Chapter 7. Intelligent (Smart) E-Commerce -- Chapter 8. Social Commerce: Foundations, Social Marketing, and Advertising -- Chapter 9. Social Enterprise and Other Social Commerce Topics -- Chapter 10. Marketing and Advertising in E-Commerce -- Chapter 11. E-Commerce Security and Fraud Issues and Protections -- Chapter 12. Electronic Commerce Payment Systems -- Chapter 13. Order Fulfillment along the Supply Chain in E-Commerce -- Chapter 14. EC Strategy, Globalization, SMEs and Implementation -- Chapter 15. E-Commerce: Regulatory, Ethical, and Social Environments.
Record Nr. UNINA-9910298212903321
Turban Efraim  
Cham : , : Springer, , 2018
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Introduction to Electronic Commerce and Social Commerce / / by Efraim Turban, Judy Whiteside, David King, Jon Outland
Introduction to Electronic Commerce and Social Commerce / / by Efraim Turban, Judy Whiteside, David King, Jon Outland
Autore Turban Efraim
Edizione [4th ed. 2017.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017
Descrizione fisica 1 online resource (XXV, 435 p. 74 illus., 63 illus. in color.)
Disciplina 650
Collana Springer Texts in Business and Economics
Soggetto topico E-business
Electronic commerce
E-commerce
Management information systems
e-Business/e-Commerce
Business Information Systems
ISBN 3-319-50091-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1. Overview of Electronic Commerce -- Chapter 2. E-Commerce: Mechanisms, Platforms, and Tools -- Chapter 3. Retailing in Electronic Commerce: Products and Services -- Chapter 4. Business-to-Business E-Commerce -- Chapter 5. Innovative EC Systems: From E-Government to E-Learning, Knowledge Management, E-Health, and C2C Commerce -- Chapter 6. Mobile Commerce and the Internet of Things -- Chapter 7. Social Commerce: Foundations, Social Marketing, and Advertising -- Chapter 8. Social Enterprise and Other Social Commerce Topics -- Chapter 9. Marketing and Advertising in E-Commerce -- Chapter 10. E-Commerce Security and Fraud Issues and Protections -- Chapter 11. Electronic Commerce Payment Systems and Order Fulfillment -- Chapter 12. Implementation Issues: From Globalization to Justification, Privacy, and Regulation.
Record Nr. UNINA-9910254908903321
Turban Efraim  
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Sustaining wildlife with recreation on public lands : a synthesis of research findings, management practices, and research needs / / Anna B. Miller, David King, Mary Rowland, Joshua Chapman, Monica Tomosy, Christina Liang, Eric Abelson, and Richard L. Truex
Sustaining wildlife with recreation on public lands : a synthesis of research findings, management practices, and research needs / / Anna B. Miller, David King, Mary Rowland, Joshua Chapman, Monica Tomosy, Christina Liang, Eric Abelson, and Richard L. Truex
Autore Miller Anna B.
Pubbl/distr/stampa Portland, OR : , : U.S. Department of Agriculture, Pacific Northwest Research Station, , 2020
Descrizione fisica 1 online resource (226 pages) : illustrations (some color), color map
Collana General technical report PNW
Soggetto topico Wildlife-related recreation - United States
Outdoor recreation - Environmental aspects - United States
Public lands - Recreational use - United States - Planning
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Altri titoli varianti Sustaining wildlife with recreation on public lands
Record Nr. UNINA-9910715913303321
Miller Anna B.  
Portland, OR : , : U.S. Department of Agriculture, Pacific Northwest Research Station, , 2020
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui