Analytic methods in systems and software testing / / edited by Ron S. Kenett, Fabrizio Ruggeri, Frederick W. Faltin |
Pubbl/distr/stampa | Hoboken, NJ : , : Wiley, , [2018] |
Descrizione fisica | 1 online resource (573 pages) |
Disciplina | 005.1/4 |
Soggetto topico | Computer software - Testing |
Soggetto genere / forma | Electronic books. |
ISBN |
1-5231-2157-2
1-119-35705-5 1-119-48736-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910467001903321 |
Hoboken, NJ : , : Wiley, , [2018] | ||
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Lo trovi qui: Univ. Federico II | ||
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Analytic methods in systems and software testing / / edited by Ron S. Kenett, Fabrizio Ruggeri, Frederick W. Faltin |
Pubbl/distr/stampa | Hoboken, NJ : , : Wiley, , [2018] |
Descrizione fisica | 1 online resource (573 pages) |
Disciplina | 005.1/4 |
Soggetto topico | Computer software - Testing |
ISBN |
1-119-48740-4
1-5231-2157-2 1-119-35705-5 1-119-48736-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910542029203321 |
Hoboken, NJ : , : Wiley, , [2018] | ||
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Lo trovi qui: Univ. Federico II | ||
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Analytic methods in systems and software testing / / edited by Ron S. Kenett, Fabrizio Ruggeri, Frederick W. Faltin |
Pubbl/distr/stampa | Hoboken, NJ : , : Wiley, , [2018] |
Descrizione fisica | 1 online resource (573 pages) |
Disciplina | 005.1/4 |
Soggetto topico | Computer software - Testing |
ISBN |
1-119-48740-4
1-5231-2157-2 1-119-35705-5 1-119-48736-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910825267603321 |
Hoboken, NJ : , : Wiley, , [2018] | ||
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Lo trovi qui: Univ. Federico II | ||
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Modern analysis of customer surveys [[electronic resource] ] : with applications using R / / edited by Ron S. Kenett, Silvia Salini |
Edizione | [1st edition] |
Pubbl/distr/stampa | Chichester, : John Wiley & Sons, 2011 |
Descrizione fisica | 1 online resource (526 p.) |
Disciplina | 658.8/3402855282 |
Altri autori (Persone) |
KenettRon
SaliniSilvia |
Collana | Statistics in Practice |
Soggetto topico |
Consumer satisfaction - Research - Statistical methods
Consumer satisfaction - Evaluation Consumers - Research - Statistical methods Consumers - Research - Data processing Sampling (Statistics) - Evaluation Surveys - Statistical methods Surveys - Data processing R (Computer program language) Consumidors - Satisfacció - Estadístiques Consumidors - Estadístiques Mostreig (Estadística) Enquestes |
ISBN |
1-119-96138-6
1-283-33312-0 9786613333124 1-119-96115-7 1-119-96116-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Modern Analysis ofCustomer Surveys; Contents; Foreword; Preface; Contributors; PART I BASIC ASPECTS OF CUSTOMER SATISFACTION SURVEY DATA ANALYSIS; 1 Standards and classical techniques in data analysis of customer satisfaction surveys; 1.1 Literature on customer satisfaction surveys; 1.2 Customer satisfaction surveys and the business cycle; 1.3 Standards used in the analysis of survey data; 1.4 Measures and models of customer satisfaction; 1.4.1 The conceptual construct; 1.4.2 The measurement process; 1.5 Organization of the book; 1.6 Summary; References
2 The ABC annual customer satisfaction survey2.1 The ABC company; 2.2 ABC 2010 ACSS: Demographics of respondents; 2.3 ABC 2010 ACSS: Overall satisfaction; 2.4 ABC 2010 ACSS: Analysis of topics; 2.5 ABC 2010 ACSS: Strengths and weaknesses and decision drivers; 2.6 Summary; References; Appendix; 3 Census and sample surveys; 3.1 Introduction; 3.2 Types of surveys; 3.2.1 Census and sample surveys; 3.2.2 Sampling design; 3.2.3 Managing a survey; 3.2.4 Frequency of surveys; 3.3 Non-sampling errors; 3.3.1 Measurement error; 3.3.2 Coverage error; 3.3.3 Unit non-response and non-self-selection errors 3.3.4 Item non-response and non-self-selection error3.4 Data collection methods; 3.5 Methods to correct non-sampling errors; 3.5.1 Methods to correct unit non-response errors; 3.5.2 Methods to correct item non-response; 3.6 Summary; References; 4 Measurement scales; 4.1 Scale construction; 4.1.1 Nominal scale; 4.1.2 Ordinal scale; 4.1.3 Interval scale; 4.1.4 Ratio scale; 4.2 Scale transformations; 4.2.1 Scale transformations referred to single items; 4.2.2 Scale transformations to obtain scores on a unique interval scale; Acknowledgements; References; 5 Integrated analysis; 5.1 Introduction 5.2 Information sources and related problems5.2.1 Types of data sources; 5.2.2 Advantages of using secondary source data; 5.2.3 Problems with secondary source data; 5.2.4 Internal sources of secondary information; 5.3 Root cause analysis; 5.3.1 General concepts; 5.3.2 Methods and tools in RCA; 5.3.3 Root cause analysis and customer satisfaction; 5.4 Summary; Acknowledgement; References; 6 Web surveys; 6.1 Introduction; 6.2 Main types of web surveys; 6.3 Economic benefits of web survey research; 6.3.1 Fixed and variable costs; 6.4 Non-economic benefits of web survey research 6.5 Main drawbacks of web survey research6.6 Web surveys for customer and employee satisfaction projects; 6.7 Summary; References; 7 The concept and assessment of customer satisfaction; 7.1 Introduction; 7.2 The quality-satisfaction-loyalty chain; 7.2.1 Rationale; 7.2.2 Definitions of customer satisfaction; 7.2.3 From general conceptions to a measurement model of customer satisfaction; 7.2.4 Going beyond SERVQUAL: Other dimensions of relevance to the B2B context; 7.2.5 From customer satisfaction to customer loyalty; 7.3 Customer satisfaction assessment: Some methodological considerations 7.3.1 Rationale |
Record Nr. | UNINA-9910139552103321 |
Chichester, : John Wiley & Sons, 2011 | ||
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Lo trovi qui: Univ. Federico II | ||
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Operational risk management [[electronic resource] ] : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan |
Pubbl/distr/stampa | Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 |
Descrizione fisica | 1 online resource (327 p.) |
Disciplina | 658.15/5 |
Altri autori (Persone) |
KenettRon
RaananYossi |
Soggetto topico |
Risk management
Quality control Information technology - Quality control Process control |
ISBN |
1-119-95672-2
1-282-77446-8 9786612774461 0-470-97257-2 0-470-97256-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Operational Risk Management; Contents; Foreword; Preface; Introduction; Notes on Contributors; List of Acronyms; PART I INTRODUCTION TO OPERATIONAL RISK MANAGEMENT; 1 Risk management: a general view; 2 Operational risk management: an overview; PART II DATA FOR OPERATIONAL RISK MANAGEMENT AND ITS HANDLING; 3 Ontology-based modelling and reasoning in operational risks; 4 Semantic analysis of textual input; 5 A case study of ETL for operational risks; 6 Risk-based testing of web services; PART III OPERATIONAL RISK ANALYTICS; 7 Scoring models for operational risks
8 Bayesian merging and calibration for operational risks9 Measures of association applied to operational risks; PART IV OPERATIONAL RISK APPLICATIONS AND INTEGRATION WITH OTHER DISCIPLINES; 10 Operational risk management beyond AMA: new ways to quantify non-recorded losses; 11 Combining operational risks in financial risk assessment scores; 12 Intelligent regulatory compliance Marcus Spies, Rolf Gubser and Markus Schacher; 13 Democratisation of enterprise risk management; 14 Operational risks, quality, accidents and incidents; Index |
Record Nr. | UNINA-9910140802703321 |
Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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Operational risk management [[electronic resource] ] : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan |
Pubbl/distr/stampa | Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 |
Descrizione fisica | 1 online resource (327 p.) |
Disciplina | 658.15/5 |
Altri autori (Persone) |
KenettRon
RaananYossi |
Soggetto topico |
Risk management
Quality control Information technology - Quality control Process control |
ISBN |
1-119-95672-2
1-282-77446-8 9786612774461 0-470-97257-2 0-470-97256-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Operational Risk Management; Contents; Foreword; Preface; Introduction; Notes on Contributors; List of Acronyms; PART I INTRODUCTION TO OPERATIONAL RISK MANAGEMENT; 1 Risk management: a general view; 2 Operational risk management: an overview; PART II DATA FOR OPERATIONAL RISK MANAGEMENT AND ITS HANDLING; 3 Ontology-based modelling and reasoning in operational risks; 4 Semantic analysis of textual input; 5 A case study of ETL for operational risks; 6 Risk-based testing of web services; PART III OPERATIONAL RISK ANALYTICS; 7 Scoring models for operational risks
8 Bayesian merging and calibration for operational risks9 Measures of association applied to operational risks; PART IV OPERATIONAL RISK APPLICATIONS AND INTEGRATION WITH OTHER DISCIPLINES; 10 Operational risk management beyond AMA: new ways to quantify non-recorded losses; 11 Combining operational risks in financial risk assessment scores; 12 Intelligent regulatory compliance Marcus Spies, Rolf Gubser and Markus Schacher; 13 Democratisation of enterprise risk management; 14 Operational risks, quality, accidents and incidents; Index |
Record Nr. | UNINA-9910816857103321 |
Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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Statistical methods in healthcare [[electronic resource] /] / edited by Frederick W. Faltin, Ron S. Kenett, Fabrizio Ruggeri |
Pubbl/distr/stampa | Chichester [England], : Wiley, 2012 |
Descrizione fisica | 1 online resource (521 p.) |
Disciplina | 362.102/1 |
Altri autori (Persone) |
FaltinFrederick W
KenettRon RuggeriFabrizio |
Soggetto topico |
Medical care - Mathematical models
Medical care |
ISBN |
1-119-94204-7
1-299-31470-8 1-119-94001-X 1-119-94000-1 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Statistical aspects in ICH guidelines / Sampson and Kenett -- Statistical methods in clinical trials / Telba Irony -- Pharmacikinetics, pharmacodynamics, and pharmacometrics / Serge Guzy -- Virtual clinical trials for streamlining drug development / Zvia Agur -- Stage wise clinical trial experiments in phase I, II and III / S. Zacks -- Risk management in drug development / Kenett -- 21st century challenges in drug development / Yafit Stark -- Bias in modeling and monitoring health outcomes / Olivia Grigg -- Disease tracking / Biggeri -- Process indicators and outcome measures in the treatment of acute myocardial infarction patients / Guglielmi ... [et al.] -- Meta-analysis / Eva Negri -- Control charts in healthcare / Woodall, Adams, and Benneyan -- Uses & abuses of control charts in healthcare / Jordan and Benneyan -- Six sigma in health care / Shirley Coleman -- Statistical process control in clinical medicine / Winkel and Zhang -- A model for kidney allocation : data-driven optimization / Yahav -- Statistical issues in vaccine safety evaluation / Musonda -- Economics of healthcare / Manca -- Benchmarking of healthcare costs & performance / Tarricone -- Statistical issues in healthcare facilities management / O'Neill -- Health care as a service / Anne Shade -- Statistical issues in insurance/payer processes / Stavish and Popkoski -- Quality of electronic medical records / Gregori. |
Record Nr. | UNINA-9910138867603321 |
Chichester [England], : Wiley, 2012 | ||
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Lo trovi qui: Univ. Federico II | ||
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Statistical methods in healthcare [[electronic resource] /] / edited by Frederick W. Faltin, Ron S. Kenett, Fabrizio Ruggeri |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Chichester [England], : Wiley, 2012 |
Descrizione fisica | 1 online resource (521 p.) |
Disciplina | 362.102/1 |
Altri autori (Persone) |
FaltinFrederick W
KenettRon RuggeriFabrizio |
Soggetto topico |
Medical care - Mathematical models
Medical care |
ISBN |
1-119-94204-7
1-299-31470-8 1-119-94001-X 1-119-94000-1 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Statistical aspects in ICH guidelines / Sampson and Kenett -- Statistical methods in clinical trials / Telba Irony -- Pharmacikinetics, pharmacodynamics, and pharmacometrics / Serge Guzy -- Virtual clinical trials for streamlining drug development / Zvia Agur -- Stage wise clinical trial experiments in phase I, II and III / S. Zacks -- Risk management in drug development / Kenett -- 21st century challenges in drug development / Yafit Stark -- Bias in modeling and monitoring health outcomes / Olivia Grigg -- Disease tracking / Biggeri -- Process indicators and outcome measures in the treatment of acute myocardial infarction patients / Guglielmi ... [et al.] -- Meta-analysis / Eva Negri -- Control charts in healthcare / Woodall, Adams, and Benneyan -- Uses & abuses of control charts in healthcare / Jordan and Benneyan -- Six sigma in health care / Shirley Coleman -- Statistical process control in clinical medicine / Winkel and Zhang -- A model for kidney allocation : data-driven optimization / Yahav -- Statistical issues in vaccine safety evaluation / Musonda -- Economics of healthcare / Manca -- Benchmarking of healthcare costs & performance / Tarricone -- Statistical issues in healthcare facilities management / O'Neill -- Health care as a service / Anne Shade -- Statistical issues in insurance/payer processes / Stavish and Popkoski -- Quality of electronic medical records / Gregori. |
Record Nr. | UNINA-9910815380403321 |
Chichester [England], : Wiley, 2012 | ||
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Lo trovi qui: Univ. Federico II | ||
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Systems engineering in the fourth industrial revolution : big data, novel technologies, and modern systems engineering / / edited by Robert S. Swarz, Avigdor Zonnenshain and Ron S. Kenett |
Autore | Kenett Ron |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2020 |
Descrizione fisica | 1 online resource (659 pages) |
Disciplina | 620.001171 |
Soggetto topico | Systems engineering |
ISBN |
1-119-51392-8
1-5231-3332-5 1-119-51395-2 1-119-51394-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910554841303321 |
Kenett Ron
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Hoboken, New Jersey : , : Wiley, , 2020 | ||
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Lo trovi qui: Univ. Federico II | ||
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Systems engineering in the fourth industrial revolution : big data, novel technologies, and modern systems engineering / / edited by Robert S. Swarz, Avigdor Zonnenshain and Ron S. Kenett |
Autore | Kenett Ron |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2020 |
Descrizione fisica | 1 online resource (659 pages) |
Disciplina | 620.001171 |
Soggetto topico | Systems engineering |
ISBN |
1-119-51392-8
1-5231-3332-5 1-119-51395-2 1-119-51394-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910677903003321 |
Kenett Ron
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Hoboken, New Jersey : , : Wiley, , 2020 | ||
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Lo trovi qui: Univ. Federico II | ||
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