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High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler
High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler
Autore Jurewicz Lynn
Pubbl/distr/stampa Chicago, : American Library Association, 2003
Descrizione fisica 1 online resource (152 p.)
Disciplina 025.5/24
Altri autori (Persone) CutlerTodd
Soggetto topico Libraries and the Internet
Public services (Libraries) - Technological innovations
Customer services - Technological innovations
Library Web sites
Soggetto genere / forma Electronic books.
ISBN 0-8389-9852-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Figures; Chapter 1 - Libraries on the Internet; Chapter 2 - What Libraries Can Learn from Business; Chapter 3 - An Automatic E-Mail Notification System; Chapter 4 - A Dynamic Web-Based Event Calendar with Sign-up System; Chapter 5 - An Online Meeting Room Reservation System; Chapter 6 - Portals, Gateways, and Directories; Chapter 7 - Local History; Chapter 8 - Online Summer Reading Registration, Tracking, and Statistics; Chapter 9 - Providing Online Access to Users without a Library Card; Chapter 10 - Stand-Alone Services; Chapter 11 - Marketing Web-Based Library Services
BibliographyIndex;
Record Nr. UNINA-9910455619603321
Jurewicz Lynn  
Chicago, : American Library Association, 2003
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler
High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler
Autore Jurewicz Lynn
Pubbl/distr/stampa Chicago, : American Library Association, 2003
Descrizione fisica 1 online resource (152 p.)
Disciplina 025.5/24
Altri autori (Persone) CutlerTodd
Soggetto topico Libraries and the Internet
Public services (Libraries) - Technological innovations
Customer services - Technological innovations
Library Web sites
ISBN 0-8389-9852-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Figures; Chapter 1 - Libraries on the Internet; Chapter 2 - What Libraries Can Learn from Business; Chapter 3 - An Automatic E-Mail Notification System; Chapter 4 - A Dynamic Web-Based Event Calendar with Sign-up System; Chapter 5 - An Online Meeting Room Reservation System; Chapter 6 - Portals, Gateways, and Directories; Chapter 7 - Local History; Chapter 8 - Online Summer Reading Registration, Tracking, and Statistics; Chapter 9 - Providing Online Access to Users without a Library Card; Chapter 10 - Stand-Alone Services; Chapter 11 - Marketing Web-Based Library Services
BibliographyIndex;
Record Nr. UNINA-9910780306903321
Jurewicz Lynn  
Chicago, : American Library Association, 2003
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler
High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler
Autore Jurewicz Lynn
Edizione [1st ed.]
Pubbl/distr/stampa Chicago, : American Library Association, 2003
Descrizione fisica 1 online resource (152 p.)
Disciplina 025.5/24
Altri autori (Persone) CutlerTodd
Soggetto topico Libraries and the Internet
Public services (Libraries) - Technological innovations
Customer services - Technological innovations
Library Web sites
ISBN 0-8389-9852-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Figures; Chapter 1 - Libraries on the Internet; Chapter 2 - What Libraries Can Learn from Business; Chapter 3 - An Automatic E-Mail Notification System; Chapter 4 - A Dynamic Web-Based Event Calendar with Sign-up System; Chapter 5 - An Online Meeting Room Reservation System; Chapter 6 - Portals, Gateways, and Directories; Chapter 7 - Local History; Chapter 8 - Online Summer Reading Registration, Tracking, and Statistics; Chapter 9 - Providing Online Access to Users without a Library Card; Chapter 10 - Stand-Alone Services; Chapter 11 - Marketing Web-Based Library Services
BibliographyIndex;
Record Nr. UNINA-9910811879103321
Jurewicz Lynn  
Chicago, : American Library Association, 2003
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui