Introduction to knowledge management [[electronic resource] ] : KM in business / / Todd R. Groff and Thomas P. Jones |
Autore | Groff Todd R |
Pubbl/distr/stampa | Amsterdam ; ; Boston, : Butterworth-Heinemann, c2003 |
Descrizione fisica | 1 online resource (187 p.) |
Disciplina | 658.4/038 |
Altri autori (Persone) | JonesThomas P |
Soggetto topico | Knowledge management |
Soggetto genere / forma | Electronic books. |
ISBN |
1-136-39241-6
1-281-01466-4 9786611014667 1-4294-8418-7 0-08-049578-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; Introduction to Knowledge Management: KM in Business; Copyright Page; Contents; Chapter 1. Introducing KM; How to Use This Book; What Is Knowledge Management?; Data, Knowledge, and Information; Knowledgebases; Making Tacit Knowledge Explicit; Making Explicit Knowledge Retrievable; Project Planning; The Scope Document; Chapter 2. Personal KM; Thoughts on KM; Getting Started without a Corporate KM Initiative; Planning Your Personal Knowledgebase; Organizing Your Information; Six Action Elements of Your Info Workflow; Capture; Corroborate; Organize; Secure; Analyze; Collaborate
Chapter 3. Capture and CorroborateCapture; Cost of Capture; Dealing with Information Overload; Information Triage; Information Capture Sources; Corroborate; Chapter 4. Organize and Secure; Organize; Microsoft Index Services; Secure Your Information Assets; Persistence and Discipline; Chapter 5. Analyze and Collaborate; Layers of Abstraction; Steps in the Abstraction Process; Layers of Obstruction; Collaboration; Speak the Same Language; Chapter 6. Storytelling and Knowledge Transfer; Storytelling: The Ancient Art of KM; Major Elements of KM Storytelling; Chapter 7. Systems Thinking Circular vs. Linear AnalysisThe Subtle Impact of Delays; Stocks and Flows; Closed Systems vs. Open Systems; Chapter 8. Harnessing Metcalfe's Law: Utility = Nodes2; Managing a Workgroup KM Network; Investing in Your Social Network; Phases of Team Development; Chapter 9. 3D Communication; A Successful Ascent; Building Teams That Work; A New Model of Thinking; Chapter 10. Building in Knowledge Exchange; Channels for Knowledge Exchange; Change Management; The Return of Conversation; Maximize Your Knowledge Exchange; Chapter 11. Developing KM Strategies; Top-Down KM; Bottom-Up KM Middle-Up-Down KMThinking about Thinking; Chapter 12. The Ethics of KM; Ethical Positioning; Landmarks, Fences, and DMZs; Managing Ethical Liabilities; Chapter 13. Metrics and Taming Wicked Problems; The Paradox within KM Metrics; Classic Problem Solving; Wicked Problem Solving; Taming the Wicked Problem; Chapter 14. Careers in KM; Strategic KM Roles; Developmental KM Roles; Preparing Yourself for Change; Building a KM Resume; Company Strategies; Conclusion; Index |
Record Nr. | UNINA-9910449767003321 |
Groff Todd R
![]() |
||
Amsterdam ; ; Boston, : Butterworth-Heinemann, c2003 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Introduction to knowledge management [[electronic resource] ] : KM in business / / Todd R. Groff and Thomas P. Jones |
Autore | Groff Todd R |
Pubbl/distr/stampa | Amsterdam ; ; Boston, : Butterworth-Heinemann, c2003 |
Descrizione fisica | 1 online resource (187 p.) |
Disciplina | 658.4/038 |
Altri autori (Persone) | JonesThomas P |
Soggetto topico | Knowledge management |
ISBN |
1-136-39241-6
1-281-01466-4 9786611014667 1-4294-8418-7 0-08-049578-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; Introduction to Knowledge Management: KM in Business; Copyright Page; Contents; Chapter 1. Introducing KM; How to Use This Book; What Is Knowledge Management?; Data, Knowledge, and Information; Knowledgebases; Making Tacit Knowledge Explicit; Making Explicit Knowledge Retrievable; Project Planning; The Scope Document; Chapter 2. Personal KM; Thoughts on KM; Getting Started without a Corporate KM Initiative; Planning Your Personal Knowledgebase; Organizing Your Information; Six Action Elements of Your Info Workflow; Capture; Corroborate; Organize; Secure; Analyze; Collaborate
Chapter 3. Capture and CorroborateCapture; Cost of Capture; Dealing with Information Overload; Information Triage; Information Capture Sources; Corroborate; Chapter 4. Organize and Secure; Organize; Microsoft Index Services; Secure Your Information Assets; Persistence and Discipline; Chapter 5. Analyze and Collaborate; Layers of Abstraction; Steps in the Abstraction Process; Layers of Obstruction; Collaboration; Speak the Same Language; Chapter 6. Storytelling and Knowledge Transfer; Storytelling: The Ancient Art of KM; Major Elements of KM Storytelling; Chapter 7. Systems Thinking Circular vs. Linear AnalysisThe Subtle Impact of Delays; Stocks and Flows; Closed Systems vs. Open Systems; Chapter 8. Harnessing Metcalfe's Law: Utility = Nodes2; Managing a Workgroup KM Network; Investing in Your Social Network; Phases of Team Development; Chapter 9. 3D Communication; A Successful Ascent; Building Teams That Work; A New Model of Thinking; Chapter 10. Building in Knowledge Exchange; Channels for Knowledge Exchange; Change Management; The Return of Conversation; Maximize Your Knowledge Exchange; Chapter 11. Developing KM Strategies; Top-Down KM; Bottom-Up KM Middle-Up-Down KMThinking about Thinking; Chapter 12. The Ethics of KM; Ethical Positioning; Landmarks, Fences, and DMZs; Managing Ethical Liabilities; Chapter 13. Metrics and Taming Wicked Problems; The Paradox within KM Metrics; Classic Problem Solving; Wicked Problem Solving; Taming the Wicked Problem; Chapter 14. Careers in KM; Strategic KM Roles; Developmental KM Roles; Preparing Yourself for Change; Building a KM Resume; Company Strategies; Conclusion; Index |
Record Nr. | UNINA-9910783280603321 |
Groff Todd R
![]() |
||
Amsterdam ; ; Boston, : Butterworth-Heinemann, c2003 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Introduction to knowledge management [[electronic resource] ] : KM in business / / Todd R. Groff and Thomas P. Jones |
Autore | Groff Todd R |
Pubbl/distr/stampa | Amsterdam ; ; Boston, : Butterworth-Heinemann, c2003 |
Descrizione fisica | 1 online resource (187 p.) |
Disciplina | 658.4/038 |
Altri autori (Persone) | JonesThomas P |
Soggetto topico | Knowledge management |
ISBN |
1-136-39241-6
1-281-01466-4 9786611014667 1-4294-8418-7 0-08-049578-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; Introduction to Knowledge Management: KM in Business; Copyright Page; Contents; Chapter 1. Introducing KM; How to Use This Book; What Is Knowledge Management?; Data, Knowledge, and Information; Knowledgebases; Making Tacit Knowledge Explicit; Making Explicit Knowledge Retrievable; Project Planning; The Scope Document; Chapter 2. Personal KM; Thoughts on KM; Getting Started without a Corporate KM Initiative; Planning Your Personal Knowledgebase; Organizing Your Information; Six Action Elements of Your Info Workflow; Capture; Corroborate; Organize; Secure; Analyze; Collaborate
Chapter 3. Capture and CorroborateCapture; Cost of Capture; Dealing with Information Overload; Information Triage; Information Capture Sources; Corroborate; Chapter 4. Organize and Secure; Organize; Microsoft Index Services; Secure Your Information Assets; Persistence and Discipline; Chapter 5. Analyze and Collaborate; Layers of Abstraction; Steps in the Abstraction Process; Layers of Obstruction; Collaboration; Speak the Same Language; Chapter 6. Storytelling and Knowledge Transfer; Storytelling: The Ancient Art of KM; Major Elements of KM Storytelling; Chapter 7. Systems Thinking Circular vs. Linear AnalysisThe Subtle Impact of Delays; Stocks and Flows; Closed Systems vs. Open Systems; Chapter 8. Harnessing Metcalfe's Law: Utility = Nodes2; Managing a Workgroup KM Network; Investing in Your Social Network; Phases of Team Development; Chapter 9. 3D Communication; A Successful Ascent; Building Teams That Work; A New Model of Thinking; Chapter 10. Building in Knowledge Exchange; Channels for Knowledge Exchange; Change Management; The Return of Conversation; Maximize Your Knowledge Exchange; Chapter 11. Developing KM Strategies; Top-Down KM; Bottom-Up KM Middle-Up-Down KMThinking about Thinking; Chapter 12. The Ethics of KM; Ethical Positioning; Landmarks, Fences, and DMZs; Managing Ethical Liabilities; Chapter 13. Metrics and Taming Wicked Problems; The Paradox within KM Metrics; Classic Problem Solving; Wicked Problem Solving; Taming the Wicked Problem; Chapter 14. Careers in KM; Strategic KM Roles; Developmental KM Roles; Preparing Yourself for Change; Building a KM Resume; Company Strategies; Conclusion; Index |
Record Nr. | UNINA-9910816165803321 |
Groff Todd R
![]() |
||
Amsterdam ; ; Boston, : Butterworth-Heinemann, c2003 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|