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Leadership as emotional labour : management and the "managed heart" / / edited by Marian Iszatt-White
| Leadership as emotional labour : management and the "managed heart" / / edited by Marian Iszatt-White |
| Pubbl/distr/stampa | Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (257 p.) |
| Disciplina | 658.4/092 |
| Altri autori (Persone) | Iszatt-WhiteMarian |
| Collana | Routledge studies in management, organizations, and society |
| Soggetto topico |
Leadership - Social aspects
Leadership - Psychological aspects Management - Social aspects Management - Psychological aspects Emotions Interpersonal relations Organizational behavior - Social aspects Service industries - Social aspects |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-64374-X
0-203-09840-4 1-136-22687-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title; Copyright Page; Contents; List of illustrations; Notes on contributors; 1 Introduction: the 'Managed Heart'; 2 Leadership as emotional labour: so what's new?; 3 Leadership as emotional and compassionate labour: managing the human side of the enterprise; 4 Getting to the 'heart' of leaders doing emotional labour: a methodological, theoretical and empirical contribution; 5 How leading with emotional labour creates common identities; 6 The 'Managed Heart' of leaders: the role of emotional intelligence; 7 Truth, authenticity and emotional labour: a practitioner's perspective
8 Middle managers' emotional labour in disseminating culture change: a case study in the requirement for changing values9 Valuing employees: management rhetoric, employee experiences and the implications for leadership; 10 Games leaders play: using Transactional Analysis to understand emotional dissonance; 11 Conclusions: management and the 'Managed Heart'; Index |
| Record Nr. | UNINA-9910461943803321 |
| Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Leadership as emotional labour : management and the "managed heart" / / edited by Marian Iszatt-White
| Leadership as emotional labour : management and the "managed heart" / / edited by Marian Iszatt-White |
| Pubbl/distr/stampa | Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (257 p.) |
| Disciplina | 658.4/092 |
| Altri autori (Persone) | Iszatt-WhiteMarian |
| Collana | Routledge studies in management, organizations, and society |
| Soggetto topico |
Leadership - Social aspects
Leadership - Psychological aspects Management - Social aspects Management - Psychological aspects Emotions Interpersonal relations Organizational behavior - Social aspects Service industries - Social aspects |
| ISBN |
1-136-22686-9
1-283-64374-X 0-203-09840-4 1-136-22687-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title; Copyright Page; Contents; List of illustrations; Notes on contributors; 1 Introduction: the 'Managed Heart'; 2 Leadership as emotional labour: so what's new?; 3 Leadership as emotional and compassionate labour: managing the human side of the enterprise; 4 Getting to the 'heart' of leaders doing emotional labour: a methodological, theoretical and empirical contribution; 5 How leading with emotional labour creates common identities; 6 The 'Managed Heart' of leaders: the role of emotional intelligence; 7 Truth, authenticity and emotional labour: a practitioner's perspective
8 Middle managers' emotional labour in disseminating culture change: a case study in the requirement for changing values9 Valuing employees: management rhetoric, employee experiences and the implications for leadership; 10 Games leaders play: using Transactional Analysis to understand emotional dissonance; 11 Conclusions: management and the 'Managed Heart'; Index |
| Record Nr. | UNINA-9910785990303321 |
| Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Leadership as emotional labour : management and the "managed heart" / / edited by Marian Iszatt-White
| Leadership as emotional labour : management and the "managed heart" / / edited by Marian Iszatt-White |
| Pubbl/distr/stampa | Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (257 p.) |
| Disciplina | 658.4/092 |
| Altri autori (Persone) | Iszatt-WhiteMarian |
| Collana | Routledge studies in management, organizations, and society |
| Soggetto topico |
Leadership - Social aspects
Leadership - Psychological aspects Management - Social aspects Management - Psychological aspects Emotions Interpersonal relations Organizational behavior - Social aspects Service industries - Social aspects |
| ISBN |
1-136-22686-9
1-283-64374-X 0-203-09840-4 1-136-22687-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title; Copyright Page; Contents; List of illustrations; Notes on contributors; 1 Introduction: the 'Managed Heart'; 2 Leadership as emotional labour: so what's new?; 3 Leadership as emotional and compassionate labour: managing the human side of the enterprise; 4 Getting to the 'heart' of leaders doing emotional labour: a methodological, theoretical and empirical contribution; 5 How leading with emotional labour creates common identities; 6 The 'Managed Heart' of leaders: the role of emotional intelligence; 7 Truth, authenticity and emotional labour: a practitioner's perspective
8 Middle managers' emotional labour in disseminating culture change: a case study in the requirement for changing values9 Valuing employees: management rhetoric, employee experiences and the implications for leadership; 10 Games leaders play: using Transactional Analysis to understand emotional dissonance; 11 Conclusions: management and the 'Managed Heart'; Index |
| Record Nr. | UNINA-9910826626103321 |
| Abingdon, Oxon ; ; New York, N.Y. : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Leadership in post-compulsory education [[electronic resource] /] / Marian Iszatt-White ... [et al.]
| Leadership in post-compulsory education [[electronic resource] /] / Marian Iszatt-White ... [et al.] |
| Pubbl/distr/stampa | London ; ; New York, : Continuum, c2011 |
| Descrizione fisica | 1 online resource (208 p.) |
| Disciplina |
371.2/011
378.107 |
| Altri autori (Persone) | Iszatt-WhiteMarian |
| Soggetto topico |
Educational leadership
Post-compulsory education |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-06669-6
9786613066695 1-4411-3259-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; Foreword; Acknowledgements; About the Authors; 1 Introduction: The Practice of Leadership; 2 The Trouble with Leadership; 3 The Art of Purposeful Hanging Around: An Ethnomethodologically-Informed Ethnography; 4 Leadership as Mundane Work; 5 Leadership as Presentation, Production and Performance; 6 Technologies of Leadership: The Medium and the Message; 7 Leadership: Success and Failure; 8 Conclusion: Reflections and Cautionary Tales; Notes; References; Index |
| Record Nr. | UNINA-9910464996603321 |
| London ; ; New York, : Continuum, c2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Leadership in post-compulsory education [[electronic resource] /] / Marian Iszatt-White ... [et al.]
| Leadership in post-compulsory education [[electronic resource] /] / Marian Iszatt-White ... [et al.] |
| Pubbl/distr/stampa | London ; ; New York, : Continuum, c2011 |
| Descrizione fisica | 1 online resource (208 p.) |
| Disciplina |
371.2/011
378.107 |
| Altri autori (Persone) | Iszatt-WhiteMarian |
| Soggetto topico |
Educational leadership
Post-compulsory education |
| ISBN |
1-283-06669-6
9786613066695 1-4411-3259-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; Foreword; Acknowledgements; About the Authors; 1 Introduction: The Practice of Leadership; 2 The Trouble with Leadership; 3 The Art of Purposeful Hanging Around: An Ethnomethodologically-Informed Ethnography; 4 Leadership as Mundane Work; 5 Leadership as Presentation, Production and Performance; 6 Technologies of Leadership: The Medium and the Message; 7 Leadership: Success and Failure; 8 Conclusion: Reflections and Cautionary Tales; Notes; References; Index |
| Record Nr. | UNINA-9910791993603321 |
| London ; ; New York, : Continuum, c2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Leadership in post-compulsory education / / Marian Iszatt-White ... [et al.]
| Leadership in post-compulsory education / / Marian Iszatt-White ... [et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | London ; ; New York, : Continuum, c2011 |
| Descrizione fisica | 1 online resource (208 p.) |
| Disciplina | 371.2/011 |
| Altri autori (Persone) | Iszatt-WhiteMarian |
| Soggetto topico |
Educational leadership
Post-compulsory education |
| ISBN |
1-283-06669-6
9786613066695 1-4411-3259-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; Foreword; Acknowledgements; About the Authors; 1 Introduction: The Practice of Leadership; 2 The Trouble with Leadership; 3 The Art of Purposeful Hanging Around: An Ethnomethodologically-Informed Ethnography; 4 Leadership as Mundane Work; 5 Leadership as Presentation, Production and Performance; 6 Technologies of Leadership: The Medium and the Message; 7 Leadership: Success and Failure; 8 Conclusion: Reflections and Cautionary Tales; Notes; References; Index |
| Record Nr. | UNINA-9910810306803321 |
| London ; ; New York, : Continuum, c2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||