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Contextual design : design for life / / Karen Holtzblatt, Hugh Beyer
| Contextual design : design for life / / Karen Holtzblatt, Hugh Beyer |
| Autore | Holtzblatt Karen |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | Cambridge, MA : , : Morgan Kaufmann, , [2017] |
| Descrizione fisica | 1 online resource (xviii, 511 pages) : illustrations (chiefly color) |
| Disciplina | 004.2/1 |
| Collana | Interactive technologies |
| Soggetto topico |
User-centered system design
Human-computer interaction System design Computer software - Human factors System analysis Product design |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | part 1. Gathering user data -- part 2. Revealing the world -- part 3. Reinventing life : ideation with user data -- part 4. Defining the product -- part 5. Making it real. |
| Record Nr. | UNINA-9910151642803321 |
Holtzblatt Karen
|
||
| Cambridge, MA : , : Morgan Kaufmann, , [2017] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Rapid contextual design [[electronic resource] ] : a how-to guide to key techniques for user-centered design / / Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood
| Rapid contextual design [[electronic resource] ] : a how-to guide to key techniques for user-centered design / / Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood |
| Autore | Holtzblatt Karen |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | San Francisco, : Elsevier/Morgan Kaufmann, c2005 |
| Descrizione fisica | 1 online resource (321 p.) |
| Disciplina | 004.2/1 |
| Altri autori (Persone) |
WendellJessamyn Burns
WoodShelley |
| Collana | The Morgan Kaufmann series in interactive technologies |
| Soggetto topico |
System design
System analysis |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-281-02823-1
0-08-051571-1 9786611028237 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; RAPID CONTEXTUAL DESIGN; Copyright Page; Contents; About This Book; Acknowledgements; Chapter 1. Introduction; What steps of Contextual Design are covered in Rapid Contextual Design?; What is rapid about Rapid CD?; How do I get my organization to adopt a customer centered design process?; What is CDTools?; What project examples do we use?; Terms; Chapter 2. Planning Your Rapid CD Project; Is your project a good candidate for Rapid CD?; What if your project has a larger scope?; What type of Rapid CD should you use?; The Rapid CD team; Who are your stakeholders?
Do you have a predefined software methodology?Managing your project; Sample schedules; Gathering data on the road; Using parallel interpretation sessions to move faster; Chapter 3. Planning Your Contextual Interviews; Key concepts; Who should you interview?; What contexts should be sampled?; How do you balance job roles within context?; What style of interview will you use?; What logistics do you need to consider?; How do you find and set up the customer visits?; Chapter 4. The Contextual Inquiry Interview; Definition; Key concepts; CI process checklist; Confirm the interview Give an introductory group talkDeal with the unexpected issues; Go to the workspace; Run the interview; Get ready to interpret after the interview; Tips; Chapter 5. Contextual Interview Interpretation Session; Definition; Key concepts; Interpretation; Prepare a team room; Identify the interpretation team; Identify who will play each interpretation session role; Capture the user and organization profiles; Capture affinity notes and work models; Capture insights; Conduct a share session; Chapter 6. Work Modeling; Definition; Key concepts; Work modeling during an interpretation session The sequence modelThe artifact model; The physical model; Chapter 7. Consolidated Sequence Models; Definition; Key concepts; Consolidation process; Choose sequences to consolidate; Prepare for consolidation; Start consolidation; Finish the consolidation; Tips; Example: Agilent consolidated sequence; Chapter 8. Building an Affinity Diagram; Definition; Key concepts; Affinity building process; Decide when to build the affinity diagram; Identify the affinity building team; Prepare to build the affinity; Introduce the affinity building process; Place all affinity notes on the wall Add Blue labelsReorganize the wall-add Pink and Green labels; Creating the final affinity-rolling in new data; Chapter 9. Using Contextual Data to Write Personas; Definition; Key concepts; Personas; Choose the personas to write; Identify representative users for each persona; Identify goals, roles, and tasks for each persona; Write the persona; Write a user scenario-an extended task description; Check your personas; Chapter 10. Walking the Affinity and Consolidated Sequences; Definition; Key concepts; Process for walking the data; Prepare the data and the room for the data walk Gather people to walk the data |
| Record Nr. | UNINA-9910449685903321 |
|
Holtzblatt Karen
|
||
| San Francisco, : Elsevier/Morgan Kaufmann, c2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Rapid contextual design [[electronic resource] ] : a how-to guide to key techniques for user-centered design / / Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood
| Rapid contextual design [[electronic resource] ] : a how-to guide to key techniques for user-centered design / / Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood |
| Autore | Holtzblatt Karen |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | San Francisco, : Elsevier/Morgan Kaufmann, c2005 |
| Descrizione fisica | 1 online resource (321 p.) |
| Disciplina | 004.2/1 |
| Altri autori (Persone) |
WendellJessamyn Burns
WoodShelley |
| Collana | The Morgan Kaufmann series in interactive technologies |
| Soggetto topico |
System design
System analysis |
| ISBN |
1-281-02823-1
0-08-051571-1 9786611028237 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; RAPID CONTEXTUAL DESIGN; Copyright Page; Contents; About This Book; Acknowledgements; Chapter 1. Introduction; What steps of Contextual Design are covered in Rapid Contextual Design?; What is rapid about Rapid CD?; How do I get my organization to adopt a customer centered design process?; What is CDTools?; What project examples do we use?; Terms; Chapter 2. Planning Your Rapid CD Project; Is your project a good candidate for Rapid CD?; What if your project has a larger scope?; What type of Rapid CD should you use?; The Rapid CD team; Who are your stakeholders?
Do you have a predefined software methodology?Managing your project; Sample schedules; Gathering data on the road; Using parallel interpretation sessions to move faster; Chapter 3. Planning Your Contextual Interviews; Key concepts; Who should you interview?; What contexts should be sampled?; How do you balance job roles within context?; What style of interview will you use?; What logistics do you need to consider?; How do you find and set up the customer visits?; Chapter 4. The Contextual Inquiry Interview; Definition; Key concepts; CI process checklist; Confirm the interview Give an introductory group talkDeal with the unexpected issues; Go to the workspace; Run the interview; Get ready to interpret after the interview; Tips; Chapter 5. Contextual Interview Interpretation Session; Definition; Key concepts; Interpretation; Prepare a team room; Identify the interpretation team; Identify who will play each interpretation session role; Capture the user and organization profiles; Capture affinity notes and work models; Capture insights; Conduct a share session; Chapter 6. Work Modeling; Definition; Key concepts; Work modeling during an interpretation session The sequence modelThe artifact model; The physical model; Chapter 7. Consolidated Sequence Models; Definition; Key concepts; Consolidation process; Choose sequences to consolidate; Prepare for consolidation; Start consolidation; Finish the consolidation; Tips; Example: Agilent consolidated sequence; Chapter 8. Building an Affinity Diagram; Definition; Key concepts; Affinity building process; Decide when to build the affinity diagram; Identify the affinity building team; Prepare to build the affinity; Introduce the affinity building process; Place all affinity notes on the wall Add Blue labelsReorganize the wall-add Pink and Green labels; Creating the final affinity-rolling in new data; Chapter 9. Using Contextual Data to Write Personas; Definition; Key concepts; Personas; Choose the personas to write; Identify representative users for each persona; Identify goals, roles, and tasks for each persona; Write the persona; Write a user scenario-an extended task description; Check your personas; Chapter 10. Walking the Affinity and Consolidated Sequences; Definition; Key concepts; Process for walking the data; Prepare the data and the room for the data walk Gather people to walk the data |
| Record Nr. | UNINA-9910783458403321 |
|
Holtzblatt Karen
|
||
| San Francisco, : Elsevier/Morgan Kaufmann, c2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Rapid contextual design [[electronic resource] ] : a how-to guide to key techniques for user-centered design / / Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood
| Rapid contextual design [[electronic resource] ] : a how-to guide to key techniques for user-centered design / / Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood |
| Autore | Holtzblatt Karen |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | San Francisco, : Elsevier/Morgan Kaufmann, c2005 |
| Descrizione fisica | 1 online resource (321 p.) |
| Disciplina | 004.2/1 |
| Altri autori (Persone) |
WendellJessamyn Burns
WoodShelley |
| Collana | The Morgan Kaufmann series in interactive technologies |
| Soggetto topico |
System design
System analysis |
| ISBN |
1-281-02823-1
0-08-051571-1 9786611028237 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; RAPID CONTEXTUAL DESIGN; Copyright Page; Contents; About This Book; Acknowledgements; Chapter 1. Introduction; What steps of Contextual Design are covered in Rapid Contextual Design?; What is rapid about Rapid CD?; How do I get my organization to adopt a customer centered design process?; What is CDTools?; What project examples do we use?; Terms; Chapter 2. Planning Your Rapid CD Project; Is your project a good candidate for Rapid CD?; What if your project has a larger scope?; What type of Rapid CD should you use?; The Rapid CD team; Who are your stakeholders?
Do you have a predefined software methodology?Managing your project; Sample schedules; Gathering data on the road; Using parallel interpretation sessions to move faster; Chapter 3. Planning Your Contextual Interviews; Key concepts; Who should you interview?; What contexts should be sampled?; How do you balance job roles within context?; What style of interview will you use?; What logistics do you need to consider?; How do you find and set up the customer visits?; Chapter 4. The Contextual Inquiry Interview; Definition; Key concepts; CI process checklist; Confirm the interview Give an introductory group talkDeal with the unexpected issues; Go to the workspace; Run the interview; Get ready to interpret after the interview; Tips; Chapter 5. Contextual Interview Interpretation Session; Definition; Key concepts; Interpretation; Prepare a team room; Identify the interpretation team; Identify who will play each interpretation session role; Capture the user and organization profiles; Capture affinity notes and work models; Capture insights; Conduct a share session; Chapter 6. Work Modeling; Definition; Key concepts; Work modeling during an interpretation session The sequence modelThe artifact model; The physical model; Chapter 7. Consolidated Sequence Models; Definition; Key concepts; Consolidation process; Choose sequences to consolidate; Prepare for consolidation; Start consolidation; Finish the consolidation; Tips; Example: Agilent consolidated sequence; Chapter 8. Building an Affinity Diagram; Definition; Key concepts; Affinity building process; Decide when to build the affinity diagram; Identify the affinity building team; Prepare to build the affinity; Introduce the affinity building process; Place all affinity notes on the wall Add Blue labelsReorganize the wall-add Pink and Green labels; Creating the final affinity-rolling in new data; Chapter 9. Using Contextual Data to Write Personas; Definition; Key concepts; Personas; Choose the personas to write; Identify representative users for each persona; Identify goals, roles, and tasks for each persona; Write the persona; Write a user scenario-an extended task description; Check your personas; Chapter 10. Walking the Affinity and Consolidated Sequences; Definition; Key concepts; Process for walking the data; Prepare the data and the room for the data walk Gather people to walk the data |
| Record Nr. | UNINA-9910825587203321 |
|
Holtzblatt Karen
|
||
| San Francisco, : Elsevier/Morgan Kaufmann, c2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||