Info
IT manager's handbook / / Bill Holtsnider, Brian D. Jaffe
| IT manager's handbook / / Bill Holtsnider, Brian D. Jaffe |
| Autore | Holtsnider Bill <1956-> |
| Edizione | [Business ed.] |
| Pubbl/distr/stampa | Amsterdam ; ; Boston, : Morgan Kaufmann Publishers/Elsevier, 2009 |
| Descrizione fisica | 1 online resource (391 p.) |
| Disciplina |
658.05
658.4038 |
| Altri autori (Persone) | JaffeBrian D |
| Soggetto topico |
Industrial management - Data processing
Management information systems Information technology - Management |
| ISBN |
9786612381683
9781282381681 1282381687 9780123751119 012375111X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; IT Manager's Handbook; Copyright Page; Dedication; About the Authors; Brief Table of Contents; Complete Table of Contents; Preface; What Is New and Different in the Business Edition; The Structure of This Book; Chapter-by-Chapter Summaries; Note on URLs and Web Resources; Acknowledgments; Chapter 1: The Role of an IT Manager; 1.1 Just What Does an IT Manager Do?; Why All That Change and Flexibility Is Good; Why All That Change and Flexibility Is Bad; 1.2 Managers in General; Definition of a Manager; Styles of Management; Command and Control; Collaboration
What Kind of Manager Will You Be?Pros and Cons of Being a Manager: Reasons to Become a Manager, and Reasons Not to Become One; The Hidden Work of Management; Management Is Sometimes Hard to See; Good and Bad Management Often Look Alike-For a While; Resentment toward Management; Babysitting versus Managing; Politics; Managing in Four Directions; 1.3 The Strategic Value of the IT Department; Application Development versus Technical Operations; Application Development; Technical Operations; IT Department Goals; The Value of IT Managers; 1.4 Developing an IT Strategy Determine Who Your Team Members AreDetermine How Important Technology Is to Your Organization; Determine Who Your Customers Are and What Their Needs Are; Keep Your Department Central to the Company's Operations; 1.5 Starting Your New Job; The First Day; Meeting the Staff; A Few Ideas for What to Say to Break the Ice; Some Don'ts; One-on-One Meetings; What to Say to Those Who Wanted Your Job and Didn't Get It; Establish a Relationship with Your Manager and Your Peers; Learning the Landscape: Key Users and Key Applications; Find the Key Meetings Be Realistic about Timetables for Fixing Problems1.6 The First 100 Days; No Organization Is Perfect; Quietly Advertising What You Bring to the Table; Do Some Preliminary Research before You Start; Bring a Fresh Perspective; Ask and Listen; Projects in Progress and Projects on the Horizon; Is the Status Quo Good Enough?; People to Meet and Know; Quick Hello Meetings; HR (Human Resource) Issues; Soon, Later, and Tomorrow: When Should You Address Issues; Regardless of What Happens, Let Them Know You've Heard Them; Budgeting; Making Those First Decisions 1.7 Two IT Departments-What Happens if Your Company Merges with Another?Chapter 2: Managing Your IT Team; 2.1 Keeping Employees Focused; Establish Priorities; Communicate with Your Team; Make Sure the Team Understands the Overall Objective and Goals; Explain How You Envision Achieving the Goal; Encourage Questions and Input from Your Staff; Listen Carefully; Meet Regularly; Agile Meetings; Project Meetings; Company Mission, Vision, and Values; Be as Clear as Possible about Your Real Priorities; Avoid Burnout in Your Employees; Make Your Employees Aware of the Dangers of Burnout Outline the Prices Employees Can Pay |
| Altri titoli varianti | Information technology manager's handbook |
| Record Nr. | UNINA-9911004820903321 |
Holtsnider Bill <1956->
|
||
| Amsterdam ; ; Boston, : Morgan Kaufmann Publishers/Elsevier, 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
IT manager's handbook [[electronic resource] ] : getting your new job done / / Bill Holtsnider, Brian D. Jaffe
| IT manager's handbook [[electronic resource] ] : getting your new job done / / Bill Holtsnider, Brian D. Jaffe |
| Autore | Holtsnider Bill <1956-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : Morgan Kaufman Publishers, c2006 |
| Descrizione fisica | 1 online resource (626 p.) |
| Disciplina | 004.068 |
| Altri autori (Persone) | JaffeBrian D |
| Soggetto topico |
Industrial management - Data processing
Management information systems |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-70762-3
9786610707621 0-08-046574-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; About the Authors; Title page; Copyright Page; Table of Contents; Brief Table of Contents; Complete Table of Contents; Preface; Part One: The Business of Being an IT Manager; Chapter One: The Role of an IT Manager; 1.1 Just What Does an IT Manager Do?; Why All That Change and Flexibility Is Good; Why All That Change and Flexibility Is Bad; 1.2 Managers in General; General Definition of a Manager; Styles of Management; The Hidden Work of Management; Resentment Toward Management; Babysitting versus Managing; Politics; 1.3 The Strategic Value of the IT Department
Applications Development versus Technical OperationsIT Department Goals; The Value of IT Managers; 1.4 Develop an IT Strategy; Determine Who Your Team Members Are; Determine How Important Technology Is to Your Organization; Determine Who Your Customers Are and What Their Needs Are; Keep Your Department Central to the Company's Operations; 1.5 Additional Resources; Web Sites; Books and Articles; Chapter Two: Managing Your IT Team; 2.1 Keeping Employees Focused; Establish Priorities; Communicate with Your Team; Company Mission; 2.2 Avoiding Burnout Be as Clear as Possible About Your Real PrioritiesMake Your Employees Aware of the Dangers of Burnout; Deal with the Situation; 2.3 Employee Training; Cost; Need; Employee Morale; Scheduling Demands; How Do You Know When Your Employees Need Training?; Certification; What If the Employee Takes a Training Class, and Then Uses His New-Found Skills to Find Another Job?; Non-Technical Training; Maximizing the Value of Training; 2.4 Performance Reviews; Key Areas of Evaluation; Specific Evaluation Statements; Guidelines for Reviews; Negative Reviews; Have Employees Review Themselves ""360"" ReviewsHow to Conduct the Actual Review Discussion; 2.5 Additional Resources; Web Sites; Books and Articles; Chapter Three: Staffing Your IT Team; 3.1 Why IT Managers Need to Deal with Hiring People; HR Department's Role; Justifying a Hire; Start with Internal and External Referrals; Internal versus External Hires; Should You Hire a Full-time Employee or a Consultant?; 3.2 Write a Position Description; Position Descriptions versus Contracts; General Requirements; Advertising Options; 3.3 Recruiters; Finding the Right Recruiter; 3.4 Selecting Candidates; Reviewing Résumés Telephone ScreeningAt What Level Should I Interview?; Narrowing Down the List; General Interview Guidelines; Prepare a List of Questions; Who Else Should Interview a Candidate?; Key Concepts for a Good Technical Interview; Rank Criteria; The Value of Certification; Education; Checking References; Common Hiring Mistakes; Offering the Correct Amount for an IT Position; 3.5 Outsourcing and Offshore Outsourcing; Offshore Outsourcing Overview; 3.6 Additional Resources; Web Sites; Books and Articles; Chapter Four: Project Management; 4.1 Projects and ""Project Management"": A Quick Overview The Value of Project Management |
| Record Nr. | UNINA-9910458622403321 |
|
Holtsnider Bill <1956->
|
||
| New York, : Morgan Kaufman Publishers, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
IT manager's handbook [[electronic resource] ] : getting your new job done / / Bill Holtsnider, Brian D. Jaffe
| IT manager's handbook [[electronic resource] ] : getting your new job done / / Bill Holtsnider, Brian D. Jaffe |
| Autore | Holtsnider Bill <1956-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : Morgan Kaufman Publishers, c2006 |
| Descrizione fisica | 1 online resource (626 p.) |
| Disciplina | 004.068 |
| Altri autori (Persone) | JaffeBrian D |
| Soggetto topico |
Industrial management - Data processing
Management information systems |
| ISBN |
1-280-70762-3
9786610707621 0-08-046574-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; About the Authors; Title page; Copyright Page; Table of Contents; Brief Table of Contents; Complete Table of Contents; Preface; Part One: The Business of Being an IT Manager; Chapter One: The Role of an IT Manager; 1.1 Just What Does an IT Manager Do?; Why All That Change and Flexibility Is Good; Why All That Change and Flexibility Is Bad; 1.2 Managers in General; General Definition of a Manager; Styles of Management; The Hidden Work of Management; Resentment Toward Management; Babysitting versus Managing; Politics; 1.3 The Strategic Value of the IT Department
Applications Development versus Technical OperationsIT Department Goals; The Value of IT Managers; 1.4 Develop an IT Strategy; Determine Who Your Team Members Are; Determine How Important Technology Is to Your Organization; Determine Who Your Customers Are and What Their Needs Are; Keep Your Department Central to the Company's Operations; 1.5 Additional Resources; Web Sites; Books and Articles; Chapter Two: Managing Your IT Team; 2.1 Keeping Employees Focused; Establish Priorities; Communicate with Your Team; Company Mission; 2.2 Avoiding Burnout Be as Clear as Possible About Your Real PrioritiesMake Your Employees Aware of the Dangers of Burnout; Deal with the Situation; 2.3 Employee Training; Cost; Need; Employee Morale; Scheduling Demands; How Do You Know When Your Employees Need Training?; Certification; What If the Employee Takes a Training Class, and Then Uses His New-Found Skills to Find Another Job?; Non-Technical Training; Maximizing the Value of Training; 2.4 Performance Reviews; Key Areas of Evaluation; Specific Evaluation Statements; Guidelines for Reviews; Negative Reviews; Have Employees Review Themselves ""360"" ReviewsHow to Conduct the Actual Review Discussion; 2.5 Additional Resources; Web Sites; Books and Articles; Chapter Three: Staffing Your IT Team; 3.1 Why IT Managers Need to Deal with Hiring People; HR Department's Role; Justifying a Hire; Start with Internal and External Referrals; Internal versus External Hires; Should You Hire a Full-time Employee or a Consultant?; 3.2 Write a Position Description; Position Descriptions versus Contracts; General Requirements; Advertising Options; 3.3 Recruiters; Finding the Right Recruiter; 3.4 Selecting Candidates; Reviewing Résumés Telephone ScreeningAt What Level Should I Interview?; Narrowing Down the List; General Interview Guidelines; Prepare a List of Questions; Who Else Should Interview a Candidate?; Key Concepts for a Good Technical Interview; Rank Criteria; The Value of Certification; Education; Checking References; Common Hiring Mistakes; Offering the Correct Amount for an IT Position; 3.5 Outsourcing and Offshore Outsourcing; Offshore Outsourcing Overview; 3.6 Additional Resources; Web Sites; Books and Articles; Chapter Four: Project Management; 4.1 Projects and ""Project Management"": A Quick Overview The Value of Project Management |
| Record Nr. | UNINA-9910784653103321 |
|
Holtsnider Bill <1956->
|
||
| New York, : Morgan Kaufman Publishers, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
IT manager's handbook : getting your new job done / / Bill Holtsnider, Brian D. Jaffe
| IT manager's handbook : getting your new job done / / Bill Holtsnider, Brian D. Jaffe |
| Autore | Holtsnider Bill <1956-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : Morgan Kaufman Publishers, c2006 |
| Descrizione fisica | 1 online resource (626 p.) |
| Disciplina | 004.068 |
| Altri autori (Persone) | JaffeBrian D |
| Soggetto topico |
Industrial management - Data processing
Management information systems |
| ISBN |
9786610707621
9781280707629 1280707623 9780080465746 0080465749 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; About the Authors; Title page; Copyright Page; Table of Contents; Brief Table of Contents; Complete Table of Contents; Preface; Part One: The Business of Being an IT Manager; Chapter One: The Role of an IT Manager; 1.1 Just What Does an IT Manager Do?; Why All That Change and Flexibility Is Good; Why All That Change and Flexibility Is Bad; 1.2 Managers in General; General Definition of a Manager; Styles of Management; The Hidden Work of Management; Resentment Toward Management; Babysitting versus Managing; Politics; 1.3 The Strategic Value of the IT Department
Applications Development versus Technical OperationsIT Department Goals; The Value of IT Managers; 1.4 Develop an IT Strategy; Determine Who Your Team Members Are; Determine How Important Technology Is to Your Organization; Determine Who Your Customers Are and What Their Needs Are; Keep Your Department Central to the Company's Operations; 1.5 Additional Resources; Web Sites; Books and Articles; Chapter Two: Managing Your IT Team; 2.1 Keeping Employees Focused; Establish Priorities; Communicate with Your Team; Company Mission; 2.2 Avoiding Burnout Be as Clear as Possible About Your Real PrioritiesMake Your Employees Aware of the Dangers of Burnout; Deal with the Situation; 2.3 Employee Training; Cost; Need; Employee Morale; Scheduling Demands; How Do You Know When Your Employees Need Training?; Certification; What If the Employee Takes a Training Class, and Then Uses His New-Found Skills to Find Another Job?; Non-Technical Training; Maximizing the Value of Training; 2.4 Performance Reviews; Key Areas of Evaluation; Specific Evaluation Statements; Guidelines for Reviews; Negative Reviews; Have Employees Review Themselves ""360"" ReviewsHow to Conduct the Actual Review Discussion; 2.5 Additional Resources; Web Sites; Books and Articles; Chapter Three: Staffing Your IT Team; 3.1 Why IT Managers Need to Deal with Hiring People; HR Department's Role; Justifying a Hire; Start with Internal and External Referrals; Internal versus External Hires; Should You Hire a Full-time Employee or a Consultant?; 3.2 Write a Position Description; Position Descriptions versus Contracts; General Requirements; Advertising Options; 3.3 Recruiters; Finding the Right Recruiter; 3.4 Selecting Candidates; Reviewing Résumés Telephone ScreeningAt What Level Should I Interview?; Narrowing Down the List; General Interview Guidelines; Prepare a List of Questions; Who Else Should Interview a Candidate?; Key Concepts for a Good Technical Interview; Rank Criteria; The Value of Certification; Education; Checking References; Common Hiring Mistakes; Offering the Correct Amount for an IT Position; 3.5 Outsourcing and Offshore Outsourcing; Offshore Outsourcing Overview; 3.6 Additional Resources; Web Sites; Books and Articles; Chapter Four: Project Management; 4.1 Projects and ""Project Management"": A Quick Overview The Value of Project Management |
| Record Nr. | UNINA-9910973695903321 |
|
Holtsnider Bill <1956->
|
||
| New York, : Morgan Kaufman Publishers, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||