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Governance and control of financial systems : a resilience engineering perspective / / edited by Gunilla Sundstrom, Erik Hollnagel
| Governance and control of financial systems : a resilience engineering perspective / / edited by Gunilla Sundstrom, Erik Hollnagel |
| Autore | Sundstrom Gunilla |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | Farnham, Surrey ; ; Burlington, VT, : Ashgate, 2011 |
| Descrizione fisica | 1 online resource (211 p.) |
| Disciplina | 332.1 |
| Altri autori (Persone) | HollnagelErik <1941-> |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico |
Financial services industry - Management
Financial services industry - Law and legislation Financial crises |
| ISBN |
1-315-58544-8
1-317-12600-9 1-283-28200-3 9786613282002 1-4094-2967-9 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; List of Figures and Tables; Prologue; 1 The Turmoil in the Financial Services System; SECTION I Understanding Why: The Need for New Perspectives; SECTION II Understanding What: Making Sense of Unpredictable Events and Developments; SECTION III Understanding How: Turning Financial Services Systems into Resilient Systems; Epilogue: Financial Markets and the Law of Requisite Variety; References; Index |
| Record Nr. | UNINA-9910819431303321 |
Sundstrom Gunilla
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| Farnham, Surrey ; ; Burlington, VT, : Ashgate, 2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering : concepts and precepts / / edited by David D. Woods, Nancy Leveson, Erik Hollnagel
| Resilience engineering : concepts and precepts / / edited by David D. Woods, Nancy Leveson, Erik Hollnagel |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Boca Raton, : CRC Press, 2017 |
| Descrizione fisica | 1 online resource (410 pages) |
| Disciplina | 620/.00452 |
| Altri autori (Persone) |
WoodsDavid D. <1952->
LevesonNancy HollnagelErik <1941-> |
| Soggetto topico |
Reliability (Engineering)
System analysis Decision making |
| Soggetto non controllato | Resilience engineering |
| ISBN |
1-5231-4423-8
1-317-06529-8 1-315-60568-6 1-317-06528-X 9786611097301 1-281-09730-6 0-7546-8136-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; CONTENTS; PREFACE; PROLOGUE: RESILIENCE ENGINEERING CONCEPTS; Hindsight and Safety; From Reactive to Proactive Safety; Resilience; PART I: EMERGENCE; 1 RESILIENCE: THE CHALLENGE OF THE UNSTABLE; Understanding Accidents; Anticipating Risks; SYSTEMS ARE EVER-CHANGING; 2 ESSENTIAL CHARACTERISTICS OF RESILIENCE; Avoiding the Error of the Third Kind; Dynamic Balancing Acts; Acknowledgements; 3 DEFINING RESILIENCE; Pictures of Resilience; How Do We Recognise Resilience When We See It?; Is Road Traffic Resilient?; Conclusion; NATURE OF CHANGES IN SYSTEMS
4 COMPLEXITY, EMERGENCE, RESILIENCE ...Introduction; Emergence and Systems; From Emergence to Resilience; Conclusion; 5 A TYPOLOGY OF RESILIENCE SITUATIONS; Resilience against What?; Situation I. The Regular Threat; Situation II. The Irregular Threat; Situation III. The Unexampled Event; Time: Foresight, Coping, and Recovery; Foresee and Avoid; Coping with Ongoing Trouble; Repairing after Catastrophe; Conclusion; Acknowledgement; RESILIENT SYSTEMS; 6 INCIDENTS - MARKERS OF RESILIENCE OR BRITTLENESS?; Incidents are Ambiguous; 'Decompensation:' A Pattern in Adaptive Response; Acknowledgements 7 RESILIENCE ENGINEERING: CHRONICLING THE EMERGENCE OF CONFUSED CONSENSUS; Resilience Engineering and Getting Smarter at Predicting the Next Accident; Modelling the Drift into Failure; Work as Imagined versus Work as Actually Done; Towards Broader Markers of Resilience; PART II: CASES AND PROCESSES; 8 ENGINEERING RESILIENCE INTO SAFETY-CRITICAL SYSTEMS; Resilience and Safety; STAMP; The Models; Principal Findings and Anticipated Outcomes/Benefits; Implications for Designing and Operating Resilient Systems; 9 IS RESILIENCE REALLY NECESSARY? THE CASE OF RAILWAYS; Introduction Observations on Safety Management in Railway Track Maintenance; Assessing Resilience; Discussion and Conclusions; SYSTEMS ARE NEVER PERFECT; 10 STRUCTURE FOR MANAGEMENT OF WEAK AND DIFFUSE SIGNALS; Problem Awareness; Forum for Consultation; Strengthening the Forum; Other Fora; A Bundle of Arrows; 11 ORGANIZATIONAL RESILIENCE AND INDUSTRIAL RISK; Introduction; What is the Nature of Resilience?; Planning and Flexibility in Operational Systems; The Role of Quality and Safety in Achieving Resilience; The Problem of Organizational Change; Change in Technology; Conclusions - the Focus on Resilience AN EVIL CHAIN MECHANISM LEADING TO FAILURES; 12 SAFETY MANAGEMENT IN AIRLINES; Introduction; How Safe is Flying?; Current Practices in Safety Management; Models of Risk and Safety; What Next? From Safety to Resilience; 13 TAKING THINGS IN ONE'S STRIDE: COGNITIVE FEATURES OF TWO RESILIENT PERFORMANCES; Introduction; Example 1: Handling a 'Soft' Emergency; Example 2: Response to a Bus Bombing; Analysis; Conclusion; 14 EROSION OF MANAGERIAL RESILIENCE: FROM VASA TO NASA; Vasa to Columbia; Managerial Resilience; Safety Culture and Managerial Resilience; Measuring Managerial Resilience; Training Managerial Resilience |
| Record Nr. | UNINA-9910777754003321 |
| Boca Raton, : CRC Press, 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering : concepts and precepts / / edited by Erik Hollnagel, David D. Woods, Nancy Leveson
| Resilience engineering : concepts and precepts / / edited by Erik Hollnagel, David D. Woods, Nancy Leveson |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Aldershot, England ; ; Burlington, VT, : Ashgate, c2006 |
| Descrizione fisica | 1 online resource (410 pages) |
| Disciplina | 620/.00452 |
| Altri autori (Persone) |
HollnagelErik <1941->
WoodsDavid D. <1952-> LevesonNancy |
| Soggetto topico |
Reliability (Engineering)
System analysis Decision making |
| ISBN |
9786611097301
9781523144235 1523144238 9781317065296 1317065298 9781315605685 1315605686 9781317065289 131706528X 9781281097309 1281097306 9780754681366 075468136X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; CONTENTS; PREFACE; PROLOGUE: RESILIENCE ENGINEERING CONCEPTS; Hindsight and Safety; From Reactive to Proactive Safety; Resilience; PART I: EMERGENCE; 1 RESILIENCE: THE CHALLENGE OF THE UNSTABLE; Understanding Accidents; Anticipating Risks; SYSTEMS ARE EVER-CHANGING; 2 ESSENTIAL CHARACTERISTICS OF RESILIENCE; Avoiding the Error of the Third Kind; Dynamic Balancing Acts; Acknowledgements; 3 DEFINING RESILIENCE; Pictures of Resilience; How Do We Recognise Resilience When We See It?; Is Road Traffic Resilient?; Conclusion; NATURE OF CHANGES IN SYSTEMS
4 COMPLEXITY, EMERGENCE, RESILIENCE ...Introduction; Emergence and Systems; From Emergence to Resilience; Conclusion; 5 A TYPOLOGY OF RESILIENCE SITUATIONS; Resilience against What?; Situation I. The Regular Threat; Situation II. The Irregular Threat; Situation III. The Unexampled Event; Time: Foresight, Coping, and Recovery; Foresee and Avoid; Coping with Ongoing Trouble; Repairing after Catastrophe; Conclusion; Acknowledgement; RESILIENT SYSTEMS; 6 INCIDENTS - MARKERS OF RESILIENCE OR BRITTLENESS?; Incidents are Ambiguous; 'Decompensation:' A Pattern in Adaptive Response; Acknowledgements 7 RESILIENCE ENGINEERING: CHRONICLING THE EMERGENCE OF CONFUSED CONSENSUS; Resilience Engineering and Getting Smarter at Predicting the Next Accident; Modelling the Drift into Failure; Work as Imagined versus Work as Actually Done; Towards Broader Markers of Resilience; PART II: CASES AND PROCESSES; 8 ENGINEERING RESILIENCE INTO SAFETY-CRITICAL SYSTEMS; Resilience and Safety; STAMP; The Models; Principal Findings and Anticipated Outcomes/Benefits; Implications for Designing and Operating Resilient Systems; 9 IS RESILIENCE REALLY NECESSARY? THE CASE OF RAILWAYS; Introduction Observations on Safety Management in Railway Track Maintenance; Assessing Resilience; Discussion and Conclusions; SYSTEMS ARE NEVER PERFECT; 10 STRUCTURE FOR MANAGEMENT OF WEAK AND DIFFUSE SIGNALS; Problem Awareness; Forum for Consultation; Strengthening the Forum; Other Fora; A Bundle of Arrows; 11 ORGANIZATIONAL RESILIENCE AND INDUSTRIAL RISK; Introduction; What is the Nature of Resilience?; Planning and Flexibility in Operational Systems; The Role of Quality and Safety in Achieving Resilience; The Problem of Organizational Change; Change in Technology; Conclusions - the Focus on Resilience AN EVIL CHAIN MECHANISM LEADING TO FAILURES; 12 SAFETY MANAGEMENT IN AIRLINES; Introduction; How Safe is Flying?; Current Practices in Safety Management; Models of Risk and Safety; What Next? From Safety to Resilience; 13 TAKING THINGS IN ONE'S STRIDE: COGNITIVE FEATURES OF TWO RESILIENT PERFORMANCES; Introduction; Example 1: Handling a 'Soft' Emergency; Example 2: Response to a Bus Bombing; Analysis; Conclusion; 14 EROSION OF MANAGERIAL RESILIENCE: FROM VASA TO NASA; Vasa to Columbia; Managerial Resilience; Safety Culture and Managerial Resilience; Measuring Managerial Resilience; Training Managerial Resilience |
| Record Nr. | UNINA-9910808688703321 |
| Aldershot, England ; ; Burlington, VT, : Ashgate, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering in practice [[electronic resource] ] : a guidebook / / edited by Erik Hollnagel ... [et al.]
| Resilience engineering in practice [[electronic resource] ] : a guidebook / / edited by Erik Hollnagel ... [et al.] |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Farnham, Surrey, England ; ; Burlington, VT, : Ashgate, 2010 |
| Descrizione fisica | 1 online resource (363 p.) |
| Disciplina | 620/.00452 |
| Altri autori (Persone) | HollnagelErik <1941-> |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico |
Reliability (Engineering)
Fault tolerance (Engineering) |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-315-60569-4
1-317-06525-5 1-282-90724-7 9786612907241 1-4094-1036-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; List of Figures; List of Tables; List of Contributors; Prologue: The Scope of Resilience Engineering by Erik Hollnagel; PART I Dealing with the Actual; Chapter 1 Resilience and the Ability to Respond; Chapter 2 Lessons from the Hudson; Chapter 3 Coping with Uncertainty. Resilient Decisions in Anaesthesia; Chapter 4 Training Organisational Resilience in Escalating Situations; PART II Dealing with the Critical; Chapter 5 Monitoring - A Critical Ability in Resilience Engineering; Chapter 6 From Flight Time Limitations to Fatigue Risk Management Systems - A Way Toward Resilience
Chapter 7 Practices for Noticing and Dealing with the Critical. A Case Study from MaintenanceChapter 8 Cognitive Strategies in Emergency and Abnormal Situations Training; PART III Dealing with the Potential; Chapter 9 Resilience and the Ability to Anticipate; Chapter 10 Basic Patterns in How Adaptive Systems Fail; Chapter 11 Measuring Resilience in the Planning of Rail Engineering Work; Chapter 12 The Art of Balance: Using Upward Resilience Traits to Deal with Conflicting Goals; Chapter 13 The Importance of Functional Interdependencies in Financial Services Systems PART IV Dealing with the FactualChapter 14 To Learn or Not to Learn, that is the Question; Chapter 15 No Facts, No Glory; Chapter 16 From Myopic Coordination to Resilience in Socio-technical Systems; Chapter 17 Requisites for Successful Incident Reporting in Resilient Organisations; Chapter 18 Is the Aviation Industry Ready for Resilience? Mapping Human Factors Assumptions; Epilogue: RAG - The Resilience Analysis Grid by Erik Hollnagel; Bibliography; Author Index; Subject Index |
| Record Nr. | UNINA-9910459062303321 |
| Farnham, Surrey, England ; ; Burlington, VT, : Ashgate, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering in practice [[electronic resource] ] : a guidebook / / edited by Erik Hollnagel ... [et al.]
| Resilience engineering in practice [[electronic resource] ] : a guidebook / / edited by Erik Hollnagel ... [et al.] |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Farnham, Surrey, England ; ; Burlington, VT, : Ashgate, 2010 |
| Descrizione fisica | 1 online resource (363 p.) |
| Disciplina | 620/.00452 |
| Altri autori (Persone) | HollnagelErik <1941-> |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico |
Reliability (Engineering)
Fault tolerance (Engineering) |
| ISBN |
1-315-60569-4
1-317-06525-5 1-282-90724-7 9786612907241 1-4094-1036-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; List of Figures; List of Tables; List of Contributors; Prologue: The Scope of Resilience Engineering by Erik Hollnagel; PART I Dealing with the Actual; Chapter 1 Resilience and the Ability to Respond; Chapter 2 Lessons from the Hudson; Chapter 3 Coping with Uncertainty. Resilient Decisions in Anaesthesia; Chapter 4 Training Organisational Resilience in Escalating Situations; PART II Dealing with the Critical; Chapter 5 Monitoring - A Critical Ability in Resilience Engineering; Chapter 6 From Flight Time Limitations to Fatigue Risk Management Systems - A Way Toward Resilience
Chapter 7 Practices for Noticing and Dealing with the Critical. A Case Study from MaintenanceChapter 8 Cognitive Strategies in Emergency and Abnormal Situations Training; PART III Dealing with the Potential; Chapter 9 Resilience and the Ability to Anticipate; Chapter 10 Basic Patterns in How Adaptive Systems Fail; Chapter 11 Measuring Resilience in the Planning of Rail Engineering Work; Chapter 12 The Art of Balance: Using Upward Resilience Traits to Deal with Conflicting Goals; Chapter 13 The Importance of Functional Interdependencies in Financial Services Systems PART IV Dealing with the FactualChapter 14 To Learn or Not to Learn, that is the Question; Chapter 15 No Facts, No Glory; Chapter 16 From Myopic Coordination to Resilience in Socio-technical Systems; Chapter 17 Requisites for Successful Incident Reporting in Resilient Organisations; Chapter 18 Is the Aviation Industry Ready for Resilience? Mapping Human Factors Assumptions; Epilogue: RAG - The Resilience Analysis Grid by Erik Hollnagel; Bibliography; Author Index; Subject Index |
| Record Nr. | UNINA-9910785473403321 |
| Farnham, Surrey, England ; ; Burlington, VT, : Ashgate, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering in practice : a guidebook / / edited by Erik Hollnagel ... [et al.]
| Resilience engineering in practice : a guidebook / / edited by Erik Hollnagel ... [et al.] |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Farnham, Surrey, England ; ; Burlington, VT, : Ashgate, 2010 |
| Descrizione fisica | 1 online resource (363 p.) |
| Disciplina | 620/.00452 |
| Altri autori (Persone) | HollnagelErik <1941-> |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico |
Reliability (Engineering)
Fault tolerance (Engineering) |
| ISBN |
9786612907241
9781315605692 1315605694 9781317065258 1317065255 9781282907249 1282907247 9781409410362 1409410366 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; List of Figures; List of Tables; List of Contributors; Prologue: The Scope of Resilience Engineering by Erik Hollnagel; PART I Dealing with the Actual; Chapter 1 Resilience and the Ability to Respond; Chapter 2 Lessons from the Hudson; Chapter 3 Coping with Uncertainty. Resilient Decisions in Anaesthesia; Chapter 4 Training Organisational Resilience in Escalating Situations; PART II Dealing with the Critical; Chapter 5 Monitoring - A Critical Ability in Resilience Engineering; Chapter 6 From Flight Time Limitations to Fatigue Risk Management Systems - A Way Toward Resilience
Chapter 7 Practices for Noticing and Dealing with the Critical. A Case Study from MaintenanceChapter 8 Cognitive Strategies in Emergency and Abnormal Situations Training; PART III Dealing with the Potential; Chapter 9 Resilience and the Ability to Anticipate; Chapter 10 Basic Patterns in How Adaptive Systems Fail; Chapter 11 Measuring Resilience in the Planning of Rail Engineering Work; Chapter 12 The Art of Balance: Using Upward Resilience Traits to Deal with Conflicting Goals; Chapter 13 The Importance of Functional Interdependencies in Financial Services Systems PART IV Dealing with the FactualChapter 14 To Learn or Not to Learn, that is the Question; Chapter 15 No Facts, No Glory; Chapter 16 From Myopic Coordination to Resilience in Socio-technical Systems; Chapter 17 Requisites for Successful Incident Reporting in Resilient Organisations; Chapter 18 Is the Aviation Industry Ready for Resilience? Mapping Human Factors Assumptions; Epilogue: RAG - The Resilience Analysis Grid by Erik Hollnagel; Bibliography; Author Index; Subject Index |
| Record Nr. | UNINA-9910816811703321 |
| Farnham, Surrey, England ; ; Burlington, VT, : Ashgate, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering perspectives / / edited by Christopher P. Nemeth, Erik Hollnagel, & Sidney Dekker
| Resilience engineering perspectives / / edited by Christopher P. Nemeth, Erik Hollnagel, & Sidney Dekker |
| Pubbl/distr/stampa | Boca Raton, Fla. : , : CRC Press, , 2009 |
| Descrizione fisica | 1 online resource (311 pages) : illustrations |
| Disciplina | 620.00452 |
| Altri autori (Persone) |
HollnagelErik <1941->
NemethChristopher P DekkerSidney |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico | Reliability (Engineering) - Management |
| ISBN |
1-351-90388-8
1-315-24438-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | v. 1. Remaining sensitive to the possibility of failure -- v. 2. Preparation and restoration. |
| Record Nr. | UNINA-9910154621403321 |
| Boca Raton, Fla. : , : CRC Press, , 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilience engineering perspectives / / edited by Erik Hollnagel, Christopher P. Nemeth, Sidney Dekker
| Resilience engineering perspectives / / edited by Erik Hollnagel, Christopher P. Nemeth, Sidney Dekker |
| Pubbl/distr/stampa | Boca Raton : , : CRC Press, , 2008-2009 |
| Descrizione fisica | 1 online resource (347 pages) |
| Disciplina | 620.00452 |
| Altri autori (Persone) |
DekkerSidney
HollnagelErik <1941-> NemethChristopher P |
| Collana | Ashgate Studies in Resilience Engineering |
| Soggetto topico | Reliability (Engineering) - Data processing |
| ISBN |
1-351-90391-8
1-315-24439-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | v. 1. Remaining sensitive to the possibility of failure -- v. 2. Preparation and restoration. |
| Record Nr. | UNINA-9910154621303321 |
| Boca Raton : , : CRC Press, , 2008-2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilient health care [[electronic resource] /] / edited by Erik Hollnagel, Jeffrey Braithwaite, Robert L. Wears
| Resilient health care [[electronic resource] /] / edited by Erik Hollnagel, Jeffrey Braithwaite, Robert L. Wears |
| Pubbl/distr/stampa | Farnham, Surrey, England, : Ashgate, 2013 |
| Descrizione fisica | 1 online resource (xxvi, 270 pages ) : illustrations (black and white) |
| Disciplina | 362.1068 |
| Altri autori (Persone) |
HollnagelErik <1941->
BraithwaiteJeffrey <1954-> WearsRobert L |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico |
Health services administration
Health facilities - Administration Sustainable development Organizational effectiveness |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-317-06517-4
1-315-60572-4 1-317-06516-6 1-4094-6979-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | pt. I. Health care as a multiple stakeholder, multiple systems enterprise -- pt. II. The locus of resilience : individuals, groups, systems -- pt. III. The nature and practice of resilient health care. |
| Record Nr. | UNINA-9910463768003321 |
| Farnham, Surrey, England, : Ashgate, 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Resilient health care [[electronic resource] /] / edited by Erik Hollnagel, Jeffrey Braithwaite, Robert L. Wears
| Resilient health care [[electronic resource] /] / edited by Erik Hollnagel, Jeffrey Braithwaite, Robert L. Wears |
| Pubbl/distr/stampa | Farnham, Surrey, England, : Ashgate, 2013 |
| Descrizione fisica | 1 online resource (xxvi, 270 pages ) : illustrations (black and white) |
| Disciplina | 362.1068 |
| Altri autori (Persone) |
HollnagelErik <1941->
BraithwaiteJeffrey <1954-> WearsRobert L |
| Collana | Ashgate studies in resilience engineering |
| Soggetto topico |
Health services administration
Health facilities - Administration Sustainable development Organizational effectiveness |
| ISBN |
1-317-06517-4
1-315-60572-4 1-317-06516-6 1-4094-6979-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | pt. I. Health care as a multiple stakeholder, multiple systems enterprise -- pt. II. The locus of resilience : individuals, groups, systems -- pt. III. The nature and practice of resilient health care. |
| Record Nr. | UNINA-9910787321503321 |
| Farnham, Surrey, England, : Ashgate, 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
