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Crisis management by apology : corporate responses to allegations of wrongdoing / / Keith Michael Hearit
| Crisis management by apology : corporate responses to allegations of wrongdoing / / Keith Michael Hearit |
| Autore | Hearit Keith Michael |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Mahwah, N.J., : Lawrence Erlbaum Associates, c2006 |
| Descrizione fisica | 1 online resource (261 p.) |
| Disciplina | 659.2 |
| Collana | LEA's communication series |
| Soggetto topico |
Corporate image
Crisis management Apologizing Corporations - Public relations Business communication |
| ISBN |
1-135-65024-1
1-135-65025-X 1-282-37538-5 9786612375385 1-4106-1559-6 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; About the Author/About the Contributor; 1 Introduction; 2 Apologia, Social Drama, and Public Ritual; 3 Legality and Liability; 4 Apologetic Ethics; 5 Apologia and Individuals: Politicians, Sports Figures, and Media Celebrities; 6 Apologia and Organizations: Retail, Manufacturing, and Not-for-Profits; 7 Institutional Apologies: Institutional, Religious, and Governmental; 8 Conclusions: Corporate Apologia, Ideology, and Ethical Responses to Criticism; References; Author Index; Subject Index |
| Record Nr. | UNINA-9910816408803321 |
Hearit Keith Michael
|
||
| Mahwah, N.J., : Lawrence Erlbaum Associates, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Crisis Management by Apology
| Crisis Management by Apology |
| Autore | Hearit Keith Michael |
| Pubbl/distr/stampa | New York, : Routledge, Aug. 2005 |
| Descrizione fisica | 1 online resource (261 p.) |
| Disciplina | 659.2 |
| Collana | LEA's communication series |
| Soggetto topico |
Corporate image
Crisis management Apologizing Corporations - Public relations Business communication |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-135-65024-1
1-135-65025-X 1-282-37538-5 9786612375385 1-4106-1559-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; About the Author/About the Contributor; 1 Introduction; 2 Apologia, Social Drama, and Public Ritual; 3 Legality and Liability; 4 Apologetic Ethics; 5 Apologia and Individuals: Politicians, Sports Figures, and Media Celebrities; 6 Apologia and Organizations: Retail, Manufacturing, and Not-for-Profits; 7 Institutional Apologies: Institutional, Religious, and Governmental; 8 Conclusions: Corporate Apologia, Ideology, and Ethical Responses to Criticism; References; Author Index; Subject Index |
| Record Nr. | UNINA-9910449943403321 |
|
Hearit Keith Michael
|
||
| New York, : Routledge, Aug. 2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Crisis Management by Apology
| Crisis Management by Apology |
| Autore | Hearit Keith Michael |
| Pubbl/distr/stampa | New York, : Routledge, Aug. 2005 |
| Descrizione fisica | 1 online resource (261 p.) |
| Disciplina | 659.2 |
| Collana | LEA's communication series |
| Soggetto topico |
Corporate image
Crisis management Apologizing Corporations - Public relations Business communication |
| ISBN |
1-135-65024-1
1-135-65025-X 1-282-37538-5 9786612375385 1-4106-1559-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; About the Author/About the Contributor; 1 Introduction; 2 Apologia, Social Drama, and Public Ritual; 3 Legality and Liability; 4 Apologetic Ethics; 5 Apologia and Individuals: Politicians, Sports Figures, and Media Celebrities; 6 Apologia and Organizations: Retail, Manufacturing, and Not-for-Profits; 7 Institutional Apologies: Institutional, Religious, and Governmental; 8 Conclusions: Corporate Apologia, Ideology, and Ethical Responses to Criticism; References; Author Index; Subject Index |
| Record Nr. | UNINA-9910783692803321 |
|
Hearit Keith Michael
|
||
| New York, : Routledge, Aug. 2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||