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Giving and receiving feedback [[electronic resource] ] : building constructive communication / / Patti Hathaway
| Giving and receiving feedback [[electronic resource] ] : building constructive communication / / Patti Hathaway |
| Autore | Hathaway Patti |
| Edizione | [Rev. ed.] |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications |
| Descrizione fisica | 1 online resource (110 p.) |
| Disciplina | 153.6 |
| Collana | The Fifty-Minute series |
| Soggetto topico |
Feedback (Psychology)
Interpersonal communication |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2490-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910450144003321 |
Hathaway Patti
|
||
| Menlo Park, Calif., : Crisp Publications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Giving and receiving feedback [[electronic resource] ] : building constructive communication / / Patti Hathaway
| Giving and receiving feedback [[electronic resource] ] : building constructive communication / / Patti Hathaway |
| Autore | Hathaway Patti |
| Edizione | [Rev. ed.] |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications |
| Descrizione fisica | 1 online resource (110 p.) |
| Disciplina | 153.6 |
| Collana | The Fifty-Minute series |
| Soggetto topico |
Feedback (Psychology)
Interpersonal communication |
| ISBN | 1-4175-2490-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910783086303321 |
|
Hathaway Patti
|
||
| Menlo Park, Calif., : Crisp Publications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing upward [[electronic resource] ] : a partnership plan for employees and bosses / / Patti Hathaway and Susan D. Schubert
| Managing upward [[electronic resource] ] : a partnership plan for employees and bosses / / Patti Hathaway and Susan D. Schubert |
| Autore | Hathaway Patti |
| Pubbl/distr/stampa | Los Angeles, Calif., : Crisp Publications, c1992 |
| Descrizione fisica | 1 online resource (126 p.) |
| Disciplina | 650.1/3 |
| Altri autori (Persone) | SchubertSusan D |
| Collana | Fifty minute series |
| Soggetto topico | Managing your boss |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2499-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""SECTION I Introduction""; ""WHAT IS A BOSS?""; ""WHO MANAGES WHOM?""; ""WHAT THIS BOOK WILL DO""; ""BENEFITS""; ""WHY ARE YOU READING THIS BOOK?""; ""DEFINING THE PARTNERSHIP AND HOW IT CAN WORK BETTER""; ""THINK ABOUT YOUR SITUATION""; ""CLARIFY YOUR RELATIONSHIP""; ""SECTION II Focusing on the Big Picture""; ""WHERE DO I START?""; ""OTHER WAYS TO FIND OUT YOUR BOSS� PRIORITIES""; ""BLEND GOALS""; ""BLOCKS TO GOAL ACHIEVEMENT""; ""OVERCOMING BLOCKS""; ""SECTION III Communicate with Impact""
""WHAT IS EFFECTIVE COMMUNICATION?""""COMMUNICATION GAPS""; ""How Well Do You Comprehend or Listen?""; ""SECTION IV Talk�s Not Cheap: Building Bridges via Meetings""; ""Let�s Talk!""; ""BEFORE YOU JUMP IN�""; ""GETTING STARTED""; ""GETTING ACTION FROM BI-WEEKLY MEETINGS""; ""THE HIGH COST OF MEETINGS""; ""IF YOUR BOSS IS THE MEETING LEADER""; ""SECTION V Confronting with Compassion""; ""HOW CAN YOU CRITIQUE YOUR MANAGER?""; ""CRITICIZING YOUR BOSS""; ""FIVE S�s OF PROVIDING UNSOLICITED FEEDBACK""; ""STEP 1: Select Your Timing""; ""STEP 2: Secure The Boss� Permission"" ""STEP3: Share Specifics""""THE DASS SCRIPT""; ""STEP 4: Show Team Benefits""; ""STEP 5: Summarize Your Agreement""; ""SECTION VI How to Read Your Boss""; ""READING YOUR BOSS""; ""Step 1: R=Review""; ""STEP 2: E=Evaluate Established Patterns""; ""STEP 3: A as Apply Appropriate Approach""; ""SECTION VII The Care and Feeding of a Boss""; ""SIX WAYS TO BECOME A STAR""; ""SUCCESSFUL EMPLOYEE ACTIONS""; ""KEEP YOUR BOSS INFORMED""; ""MONTHLY STATUS REPORT""; ""TURN COMPLAINTS INTO PROPOSALS""; ""PRAISING UPWARD""; ""Praise Example""; ""THINGS BOSSES DON�T WANT"" ""SECTION VIII Managing Time Management Monsters""""PRODUCTIVITY PRINCIPLES""; ""PLANNING STEPS""; ""How to Manage the Monsters""; ""BARRIER 1: INTERRUPTIONS""; ""Saying No to Your Boss""; ""BARRIER 2: CHANGING PRIORITIES""; ""BARRIER 3: COPING WITH MULTIPLE BOSSES""; ""BARRIER3 4: LACK OF INFORMATION""; ""BARRIER 5: UNAVAILABLE BOSS""; ""BARRIER 6: DISORGANIZED BOSS""; ""A FINAL THOUGHT""; ""SECTION IX Coping with Dreadful Bosses""; ""ALL BOSSES ARE NOT CREATED EQUAL""; ""INTOLERABLE BOSS BEHAVIOR""; ""WHAT CAN YOU DO?""; ""RISK TO ACTION STEPS DIAGRAM""; ""SCALE 1: Level of Risk"" ""SCALE 2: Severity of Problem""""SCALE 3: Risk, Severity and Action Steps""; ""CASE STUDY 1: GOOD GUY/BAD GUY""; ""CASE STUDY 2: THE BOTTLENECK BOSS""; ""SECTION X Chutes or Ladders""; ""ASSESS YOURSELF""; ""EVALUATING YOUR SCORESHEET""; ""HOW TO ACHIEVE GOOD PERFORMANCE EVALUATIONS""; ""STEP 1: Set Performance Goals""; ""STEP 2: Keep Score All Year Long""; ""Types of Criticism""; ""Coping with Criticism from Our Boss""; ""RESPONDING TO UNJUSTIFIED CRITICISM""; ""FOGGING""; ""REQUEST SPECIFIC FEEDBACK""; ""Case Scenario""; ""ADMIT THE TRUTH""; ""Valid Criticism Scenario"" ""Potential Responses to Situations 1�3"" |
| Record Nr. | UNINA-9910450046603321 |
|
Hathaway Patti
|
||
| Los Angeles, Calif., : Crisp Publications, c1992 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing upward [[electronic resource] ] : a partnership plan for employees and bosses / / Patti Hathaway and Susan D. Schubert
| Managing upward [[electronic resource] ] : a partnership plan for employees and bosses / / Patti Hathaway and Susan D. Schubert |
| Autore | Hathaway Patti |
| Pubbl/distr/stampa | Los Angeles, Calif., : Crisp Publications, c1992 |
| Descrizione fisica | 1 online resource (126 p.) |
| Disciplina | 650.1/3 |
| Altri autori (Persone) | SchubertSusan D |
| Collana | Fifty minute series |
| Soggetto topico | Managing your boss |
| ISBN | 1-4175-2499-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""SECTION I Introduction""; ""WHAT IS A BOSS?""; ""WHO MANAGES WHOM?""; ""WHAT THIS BOOK WILL DO""; ""BENEFITS""; ""WHY ARE YOU READING THIS BOOK?""; ""DEFINING THE PARTNERSHIP AND HOW IT CAN WORK BETTER""; ""THINK ABOUT YOUR SITUATION""; ""CLARIFY YOUR RELATIONSHIP""; ""SECTION II Focusing on the Big Picture""; ""WHERE DO I START?""; ""OTHER WAYS TO FIND OUT YOUR BOSS� PRIORITIES""; ""BLEND GOALS""; ""BLOCKS TO GOAL ACHIEVEMENT""; ""OVERCOMING BLOCKS""; ""SECTION III Communicate with Impact""
""WHAT IS EFFECTIVE COMMUNICATION?""""COMMUNICATION GAPS""; ""How Well Do You Comprehend or Listen?""; ""SECTION IV Talk�s Not Cheap: Building Bridges via Meetings""; ""Let�s Talk!""; ""BEFORE YOU JUMP IN�""; ""GETTING STARTED""; ""GETTING ACTION FROM BI-WEEKLY MEETINGS""; ""THE HIGH COST OF MEETINGS""; ""IF YOUR BOSS IS THE MEETING LEADER""; ""SECTION V Confronting with Compassion""; ""HOW CAN YOU CRITIQUE YOUR MANAGER?""; ""CRITICIZING YOUR BOSS""; ""FIVE S�s OF PROVIDING UNSOLICITED FEEDBACK""; ""STEP 1: Select Your Timing""; ""STEP 2: Secure The Boss� Permission"" ""STEP3: Share Specifics""""THE DASS SCRIPT""; ""STEP 4: Show Team Benefits""; ""STEP 5: Summarize Your Agreement""; ""SECTION VI How to Read Your Boss""; ""READING YOUR BOSS""; ""Step 1: R=Review""; ""STEP 2: E=Evaluate Established Patterns""; ""STEP 3: A as Apply Appropriate Approach""; ""SECTION VII The Care and Feeding of a Boss""; ""SIX WAYS TO BECOME A STAR""; ""SUCCESSFUL EMPLOYEE ACTIONS""; ""KEEP YOUR BOSS INFORMED""; ""MONTHLY STATUS REPORT""; ""TURN COMPLAINTS INTO PROPOSALS""; ""PRAISING UPWARD""; ""Praise Example""; ""THINGS BOSSES DON�T WANT"" ""SECTION VIII Managing Time Management Monsters""""PRODUCTIVITY PRINCIPLES""; ""PLANNING STEPS""; ""How to Manage the Monsters""; ""BARRIER 1: INTERRUPTIONS""; ""Saying No to Your Boss""; ""BARRIER 2: CHANGING PRIORITIES""; ""BARRIER 3: COPING WITH MULTIPLE BOSSES""; ""BARRIER3 4: LACK OF INFORMATION""; ""BARRIER 5: UNAVAILABLE BOSS""; ""BARRIER 6: DISORGANIZED BOSS""; ""A FINAL THOUGHT""; ""SECTION IX Coping with Dreadful Bosses""; ""ALL BOSSES ARE NOT CREATED EQUAL""; ""INTOLERABLE BOSS BEHAVIOR""; ""WHAT CAN YOU DO?""; ""RISK TO ACTION STEPS DIAGRAM""; ""SCALE 1: Level of Risk"" ""SCALE 2: Severity of Problem""""SCALE 3: Risk, Severity and Action Steps""; ""CASE STUDY 1: GOOD GUY/BAD GUY""; ""CASE STUDY 2: THE BOTTLENECK BOSS""; ""SECTION X Chutes or Ladders""; ""ASSESS YOURSELF""; ""EVALUATING YOUR SCORESHEET""; ""HOW TO ACHIEVE GOOD PERFORMANCE EVALUATIONS""; ""STEP 1: Set Performance Goals""; ""STEP 2: Keep Score All Year Long""; ""Types of Criticism""; ""Coping with Criticism from Our Boss""; ""RESPONDING TO UNJUSTIFIED CRITICISM""; ""FOGGING""; ""REQUEST SPECIFIC FEEDBACK""; ""Case Scenario""; ""ADMIT THE TRUTH""; ""Valid Criticism Scenario"" ""Potential Responses to Situations 1�3"" |
| Record Nr. | UNINA-9910783035103321 |
|
Hathaway Patti
|
||
| Los Angeles, Calif., : Crisp Publications, c1992 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||