Oracle Siebel CRM 8 developer's handbook [[electronic resource] ] : a practical guide to configuring, automating, and extending Siebel CRM applications / / Alexander Hansal |
Autore | Hansal Alexander |
Pubbl/distr/stampa | Birmingham, U.K., : Packt Enterprise, 2011 |
Descrizione fisica | 1 online resource (576 p.) |
Disciplina |
658.8100285
658.8100285536 |
Soggetto topico |
Application software - Development
Customer relations - Management - Data processing |
Soggetto genere / forma | Electronic books. |
ISBN |
1-283-37684-9
9786613376848 1-84968-187-2 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Preface; Chapter 1: Siebel Tools and the Siebel Repository; Siebel Tools user interface; Title bar; Menu bar; Toolbar; Docking windows; Editors; Status bar; Navigating in Siebel Tools; Siebel Repository metadata; The data layer; Tables and columns; Interface tables; Indexes; Object type relationships in the Siebel data layer; The business layer; Business components, joins, and fields; Links; Business objects; Relationships of business layer and data layer objects; The presentation layer; Applets and controls
ViewsScreens; Applications; Menus and toolbars; Relationships of presentation layer and business layer objects; The integration layer; Internal integration objects; External integration objects; The automation layer; Business services; Workflow processes; Tasks; Commands; The logical architecture of Siebel applications; Other object types; Summary; Chapter 2: Developer Tasks; Initializing the local database; Establishing network connectivity; Verifying settings in the client configuration files; Downloading and initializing the local database Getting object definitions from the server databaseProjects and objects; Siebel Tools Options; The development process; Checking out; Creating or modifying object definitions; New Object Wizards; Creating new records; Copying existing object definitions; Creating a new version of existing object definitions; Modification techniques; Validating object definitions; Compiling object definitions; Testing and debugging; Checking in; Local locking and prototyping; Archiving object definitions; Importing archived object definitions; Comparing object definitions; Searching the Siebel Repository Integrating external source control systemsAutomating developer tasks using command line options; Keeping the upgrade in mind; Summary; Chapter 3: Case Study Introduction; Background of All Hardware (AHA); Description of AHA's business processes; Sales-Update Customer; Sales-Retail Order; Marketing-Campaign Tracking; Requirements for AHA; Sales-Update Customer; Sales-Retail Order; Summary; Chapter 4: Symbolic Strings; Understanding symbolic strings; Creating and using symbolic strings; Creating symbolic strings manually; Associating symbolic strings with objects Using batch scripts to create symbolic strings automaticallyUsing strconv.bat to generate symbolic strings; Using strcons.bat to consolidate duplicate symbolic strings; Using message categories; Localizing Siebel applications; Summary; Chapter 5: Creating and Configuring Applets; Understanding applets and web templates; Applet web templates; Applet web template types; Creating and modifying form applets; Case study example: creating a form applet; Copying an existing applet; Changing caption text using symbolic strings; Changing the association to a business component field Deleting existing controls |
Record Nr. | UNINA-9910459686703321 |
Hansal Alexander | ||
Birmingham, U.K., : Packt Enterprise, 2011 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Oracle Siebel CRM 8 developer's handbook [[electronic resource] ] : a practical guide to configuring, automating, and extending Siebel CRM applications / / Alexander Hansal |
Autore | Hansal Alexander |
Pubbl/distr/stampa | Birmingham, U.K., : Packt Enterprise, 2011 |
Descrizione fisica | 1 online resource (576 p.) |
Disciplina |
658.8100285
658.8100285536 |
Soggetto topico |
Application software - Development
Customer relations - Management - Data processing |
ISBN |
1-283-37684-9
9786613376848 1-84968-187-2 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Preface; Chapter 1: Siebel Tools and the Siebel Repository; Siebel Tools user interface; Title bar; Menu bar; Toolbar; Docking windows; Editors; Status bar; Navigating in Siebel Tools; Siebel Repository metadata; The data layer; Tables and columns; Interface tables; Indexes; Object type relationships in the Siebel data layer; The business layer; Business components, joins, and fields; Links; Business objects; Relationships of business layer and data layer objects; The presentation layer; Applets and controls
ViewsScreens; Applications; Menus and toolbars; Relationships of presentation layer and business layer objects; The integration layer; Internal integration objects; External integration objects; The automation layer; Business services; Workflow processes; Tasks; Commands; The logical architecture of Siebel applications; Other object types; Summary; Chapter 2: Developer Tasks; Initializing the local database; Establishing network connectivity; Verifying settings in the client configuration files; Downloading and initializing the local database Getting object definitions from the server databaseProjects and objects; Siebel Tools Options; The development process; Checking out; Creating or modifying object definitions; New Object Wizards; Creating new records; Copying existing object definitions; Creating a new version of existing object definitions; Modification techniques; Validating object definitions; Compiling object definitions; Testing and debugging; Checking in; Local locking and prototyping; Archiving object definitions; Importing archived object definitions; Comparing object definitions; Searching the Siebel Repository Integrating external source control systemsAutomating developer tasks using command line options; Keeping the upgrade in mind; Summary; Chapter 3: Case Study Introduction; Background of All Hardware (AHA); Description of AHA's business processes; Sales-Update Customer; Sales-Retail Order; Marketing-Campaign Tracking; Requirements for AHA; Sales-Update Customer; Sales-Retail Order; Summary; Chapter 4: Symbolic Strings; Understanding symbolic strings; Creating and using symbolic strings; Creating symbolic strings manually; Associating symbolic strings with objects Using batch scripts to create symbolic strings automaticallyUsing strconv.bat to generate symbolic strings; Using strcons.bat to consolidate duplicate symbolic strings; Using message categories; Localizing Siebel applications; Summary; Chapter 5: Creating and Configuring Applets; Understanding applets and web templates; Applet web templates; Applet web template types; Creating and modifying form applets; Case study example: creating a form applet; Copying an existing applet; Changing caption text using symbolic strings; Changing the association to a business component field Deleting existing controls |
Record Nr. | UNINA-9910790085003321 |
Hansal Alexander | ||
Birmingham, U.K., : Packt Enterprise, 2011 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Oracle Siebel CRM 8 installation and management [[electronic resource] ] : install, configure, and manage a robust customer relationship management system using Siebel CRM / / Alexander Hansal |
Autore | Hansal Alexander |
Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2010 |
Descrizione fisica | 1 online resource (572 p.) |
Disciplina | 658.8/12 |
Altri autori (Persone) |
WeiglMichael
BullTim |
Soggetto topico |
Customer relations - Management - Computer programs
Customer relations - Management - Data processing |
Soggetto genere / forma | Electronic books. |
ISBN |
1-282-73044-4
9786612730443 1-84968-057-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Credits; About the Author; About the Reviewers; Table of Contents; Preface; Chapter 1: Introducing the Siebel Web Architecture; The Siebel web architecture; The Siebel database; The Siebel File System; The Siebel Enterprise Server; The Siebel Gateway Name Server; The Siebel Server; The Application Object Manager (AOM); Configuration parameters; Data Manager (DM); Siebel Repository File (SRF); Siebel Web Engine (SWE); Siebel Web Templates (SWT); The web server; The Siebel Web Server Extension; The browser and the Siebel user interface; Summary
Chapter 2: Planning and Preparing the InstallationPlanning the Siebel CRM installation; Sample planning document; More planning information; Understanding hardware and software prerequisites; Sizing the Siebel deployment; Preparing the Siebel database; Creating the service owner account; Creating the Siebel File System root folder; Downloading the Siebel installation archives; Using a download management tool; Running the Siebel Image Creator; Obtaining the license key; Summary; Chapter 3: Installing Siebel CRM Server Software on Microsoft Windows; About the Siebel server installer Installation using GUI modeInstallation using console mode; Installing the Siebel Gateway Name Server; Installing the Siebel Server; Verifying successful Siebel Server installation; Installing the Siebel Database Server Utilities; About the Sample Database support module; Verifying the successful installation of the Siebel Database Server Utilities; Installing support files for the Siebel EAI Connectors; Installing the Siebel Web Server Extension; Checking the system configuration with the Siebel Environment Verification Tool (EVT); Applying patches for Siebel server software; Summary Chapter 4: Configuring Siebel Server Software on Microsoft WindowsAbout the Siebel Software Configuration Wizard; Configuring the Siebel Gateway Name Server; Verifying the successful Siebel Gateway Name Server configuration; Configuring the Siebel Enterprise; About the Siebel Enterprise name; About additional tasks for configuring the Enterprise; Verifying the successful Enterprise configuration; Configuring the Siebel Web Server Extension logical profile; About SWSE parameters; Verifying the successful SWSE logical profile creation; Installing the Siebel Database schema and seed data Preparing and executing the grantusr.sql fileEnter the correct tablespace names; Modify default passwords if needed; Add additional user accounts; Executing the grantusr.sql Script; About the Siebel Upgrade Wizard and the Log Parser; Steps of the Install Siebel Database task; Verifying the successful Siebel database installation; Using the Siebel Log Parser; Verifying tables and data; Restarting the Siebel Upgrade Wizard in the case of errors; Configuring the Siebel Server; Verifying the successful Siebel Server configuration; Configuring the Siebel Web Server Extension Verifying the successful Siebel Enterprise server installation |
Record Nr. | UNINA-9910458811103321 |
Hansal Alexander | ||
Birmingham, U.K., : Packt Pub., 2010 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Oracle Siebel CRM 8 installation and management [[electronic resource] ] : install, configure, and manage a robust customer relationship management system using Siebel CRM / / Alexander Hansal |
Autore | Hansal Alexander |
Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2010 |
Descrizione fisica | 1 online resource (572 p.) |
Disciplina | 658.8/12 |
Altri autori (Persone) |
WeiglMichael
BullTim |
Soggetto topico |
Customer relations - Management - Computer programs
Customer relations - Management - Data processing |
ISBN |
1-282-73044-4
9786612730443 1-84968-057-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Copyright; Credits; About the Author; About the Reviewers; Table of Contents; Preface; Chapter 1: Introducing the Siebel Web Architecture; The Siebel web architecture; The Siebel database; The Siebel File System; The Siebel Enterprise Server; The Siebel Gateway Name Server; The Siebel Server; The Application Object Manager (AOM); Configuration parameters; Data Manager (DM); Siebel Repository File (SRF); Siebel Web Engine (SWE); Siebel Web Templates (SWT); The web server; The Siebel Web Server Extension; The browser and the Siebel user interface; Summary
Chapter 2: Planning and Preparing the InstallationPlanning the Siebel CRM installation; Sample planning document; More planning information; Understanding hardware and software prerequisites; Sizing the Siebel deployment; Preparing the Siebel database; Creating the service owner account; Creating the Siebel File System root folder; Downloading the Siebel installation archives; Using a download management tool; Running the Siebel Image Creator; Obtaining the license key; Summary; Chapter 3: Installing Siebel CRM Server Software on Microsoft Windows; About the Siebel server installer Installation using GUI modeInstallation using console mode; Installing the Siebel Gateway Name Server; Installing the Siebel Server; Verifying successful Siebel Server installation; Installing the Siebel Database Server Utilities; About the Sample Database support module; Verifying the successful installation of the Siebel Database Server Utilities; Installing support files for the Siebel EAI Connectors; Installing the Siebel Web Server Extension; Checking the system configuration with the Siebel Environment Verification Tool (EVT); Applying patches for Siebel server software; Summary Chapter 4: Configuring Siebel Server Software on Microsoft WindowsAbout the Siebel Software Configuration Wizard; Configuring the Siebel Gateway Name Server; Verifying the successful Siebel Gateway Name Server configuration; Configuring the Siebel Enterprise; About the Siebel Enterprise name; About additional tasks for configuring the Enterprise; Verifying the successful Enterprise configuration; Configuring the Siebel Web Server Extension logical profile; About SWSE parameters; Verifying the successful SWSE logical profile creation; Installing the Siebel Database schema and seed data Preparing and executing the grantusr.sql fileEnter the correct tablespace names; Modify default passwords if needed; Add additional user accounts; Executing the grantusr.sql Script; About the Siebel Upgrade Wizard and the Log Parser; Steps of the Install Siebel Database task; Verifying the successful Siebel database installation; Using the Siebel Log Parser; Verifying tables and data; Restarting the Siebel Upgrade Wizard in the case of errors; Configuring the Siebel Server; Verifying the successful Siebel Server configuration; Configuring the Siebel Web Server Extension Verifying the successful Siebel Enterprise server installation |
Record Nr. | UNINA-9910785358703321 |
Hansal Alexander | ||
Birmingham, U.K., : Packt Pub., 2010 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|