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Individual sources, dynamics, and expressions of emotion [[electronic resource] /] / edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel
Individual sources, dynamics, and expressions of emotion [[electronic resource] /] / edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel
Edizione [1st ed.]
Pubbl/distr/stampa Bingley, U.K., : Emerald, 2013
Descrizione fisica 1 online resource (358 p.)
Disciplina 302.35000000000002
Altri autori (Persone) ZerbeW. J
AshkanasyNeal M. <1945->
HärtelCharmine E. J. <1959->
Collana Research on emotion in organizations
Soggetto topico Emotions
Soggetto genere / forma Electronic books.
ISBN 1-78190-889-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto FRONT COVER; INDIVIDUAL SOURCES, DYNAMICS, AND EXPRESSIONS OF EMOTION; COPYRIGHT PAGE; CONTENTS; LIST OF CONTRIBUTORS; ABOUT THE EDITORS; CHAPTER 1 INDIVIDUAL SOURCES, DYNAMICS, AND EXPRESSIONS OF EMOTION; THE 2012 EMONET CONFERENCE; THE CHAPTERS; REFERENCES; SOURCES OF EMOTIONS IN THE WORKPLACE; CHAPTER 2 ROOT CAUSES OF POSITIVE EMOTION AT WORK; INTRODUCTION; METHOD; RESULTS; DISCUSSION; ACKNOWLEDGMENT; REFERENCES; CHAPTER 3 EMOTIONAL REGULATION AND IDEATION; INTRODUCTION; METHOD; RESULTS; DISCUSSION; NOTES; REFERENCES
CHAPTER 4 SYMPATHY AND ANGER: THE ROLE OF ATTRIBUTIONS IN EMOTIONAL RESPONSES TO ABUSIVE SUPERVISION INTRODUCTION; A RESEARCH MODEL: ATTRIBUTIONAL PATHS IN EXPERIENCES OF ABUSIVE SUPERVISION; ATTRIBUTION SHIFT; SYMPATHY OF RECIPIENTS OF ABUSIVE SUPERVISION; CONSEQUENCES OF SYMPATHY; DISCUSSION AND CONCLUSION; REFERENCES; CHAPTER 5 PUTTING THE EMOTION BACK: EXPLORING THE ROLE OF EMOTION IN DISENGAGEMENT; INTRODUCTION; CURRENT THINKING; METHOD; FINDINGS; DISCUSSION; CONCLUSIONS; REFERENCES; CHAPTER 6 THE ARM MODEL TO DEVELOP EMOTION-RELATED ABILITIES (ABILITY EI); INTRODUCTION; CONCLUSION; NOTES
REFERENCES DYNAMICS OF EMOTIONS IN THE WORKPLACE; CHAPTER 7 A THEORETICAL EXAMINATION OF MIXED GROUP MOOD: THE CONSTRUCT AND ITS PERFORMANCE CONSEQUENCES; INTRODUCTION; THE CONSTRUCT OF MIXED GROUP MOOD; THE FACETS OF MIXED GROUP MOOD; MIXED GROUP MOOD AND GROUP PERFORMANCE: THEORETICAL BACKGROUND; PERFORMANCE EFFECTS OF THE FACETS OF MIXED GROUP MOOD; DISCUSSION; NOTES; ACKNOWLEDGEMENTS; REFERENCES; CHAPTER 8 PICTURES OF FACIAL AFFECT-ULM (PFA-U): A NEW FACS-BASED SET OF PICTURES FOR BASIC EMOTIONS; INTRODUCTION; DEVELOPMENT OF THE PICTURE MATERIAL; RESULTS; DISCUSSION; ACKNOWLEDGMENTS
REFERENCES CHAPTER 9 SERVICE EMPLOYEES' TRAIT AUTHENTICITY AND CUSTOMER SATISFACTION; INTRODUCTION; METHOD; RESULTS; DISCUSSION; REFERENCES; CHAPTER 10 EMOTIONAL LABOUR AND ITS CONSEQUENCES: THE MODERATING EFFECT OF EMOTIONAL INTELLIGENCE; INTRODUCTION; HYPOTHESES FORMATION; METHOD; ANALYSES AND RESULTS; DISCUSSION; REFERENCES; CHAPTER 11 LAGGED INFLUENCES OF CUSTOMER MISTREATMENT ON EMPLOYEE MOOD: MODERATING ROLES OF MALADAPTIVE EMOTION REGULATION STRATEGIES; INTRODUCTION; THEORETICAL BACKGROUND; HYPOTHESES DEVELOPMENT; METHODS; RESULTS; DISCUSSION; REFERENCES
EXPRESSION OF EMOTIONS IN THE WORK PLACE CHAPTER 12 BRIEF EMOTIONAL VOCAL EXPRESSIONS: PROXIES FOR DECISION MAKING IN EMERGENCY CALLS?; INTRODUCTION; METHOD; RESULTS; DISCUSSION; IMPLICATIONS; FUTURE RESEARCH; NOTES; REFERENCES; CHAPTER 13 ''MY BOSS IS PROBABLY THE DEVIL!'' EXPLORING EMPLOYEES' ONLINE VENTS; INTRODUCTION; METHOD; RESULTS; DISCUSSION; ACKNOWLEDGMENT; REFERENCES; CHAPTER 14 AFFECTIVE DISPLAYS IN E-MAIL COMMUNICATION: EVIDENCE FROM THE LAB AND THE FIELD; EMOTIONS IN THE VIRTUAL ENVIRONMENT; STUDY 1 - FIELD DATA OBSERVATION STUDY; METHOD; MEASURES; RESULTS; STUDY 1 - DISCUSSION
STUDY 2 - EXPERIMENTAL MANIPULATION STUDY
Record Nr. UNINA-9910452290503321
Bingley, U.K., : Emerald, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Individual, relational, and contextual dynamics of emotions / / edited by Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe
Individual, relational, and contextual dynamics of emotions / / edited by Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe
Edizione [First edition.]
Pubbl/distr/stampa Bingley, UK : , : Emerald Publishing, , 2018
Descrizione fisica 1 online resource (331 pages)
Disciplina 152.4
Collana Research on emotion in organizations
Soggetto topico Emotions (Philosophy)
Business & Economics - Organizational Behavior
Organizational theory & behaviour
ISBN 1-78754-844-9
1-78754-846-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Prelims -- Individual dynamics of emotions -- Relational dynamics of emotions -- Contextual dynamics of emotions -- Appendix: conference reviewers -- Index.
Record Nr. UNINA-9910793148603321
Bingley, UK : , : Emerald Publishing, , 2018
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Individual, relational, and contextual dynamics of emotions / / edited by Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe
Individual, relational, and contextual dynamics of emotions / / edited by Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe
Edizione [First edition.]
Pubbl/distr/stampa Bingley, UK : , : Emerald Publishing, , 2018
Descrizione fisica 1 online resource (331 pages)
Disciplina 152.4
Collana Research on emotion in organizations
Soggetto topico Emotions (Philosophy)
Business & Economics - Organizational Behavior
Organizational theory & behaviour
ISBN 1-78754-844-9
1-78754-846-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Prelims -- Individual dynamics of emotions -- Relational dynamics of emotions -- Contextual dynamics of emotions -- Appendix: conference reviewers -- Index.
Record Nr. UNINA-9910829035003321
Bingley, UK : , : Emerald Publishing, , 2018
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Research on emotion in organizations . Volume 4 Emotions, ethics and decision-making [[electronic resource] /] / edited by Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy
Research on emotion in organizations . Volume 4 Emotions, ethics and decision-making [[electronic resource] /] / edited by Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy
Edizione [1st ed.]
Pubbl/distr/stampa London, : Emerald/JAI, 2008
Descrizione fisica 1 online resource (365 p.)
Disciplina 158.7
Altri autori (Persone) ZerbeW. J
HärtelCharmine E. J. <1959->
AshkanasyNeal M. <1945->
Collana Research on emotion in organizations
Soggetto topico Psychology, Industrial
Personnel management - Moral and ethical aspects
Soggetto genere / forma Electronic books.
ISBN 1-280-77082-1
9786613681591
1-84663-941-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front cover; Research on Emotion in Organizations; Copyright page; Contents; About the editors; List of contributors; Overview: emotions, ethics, and decision-making; The 2006 ''Emonet'' conference; The theme of this volume; The chapters; Conclusion; References; Appendix. conference reviewers; Chapter 1. Affective events theory: a strategic perspective; Introduction; The central role of affect in strategic decision making; A model of affect in strategic management; Antecedents of affect in organizational settings; Consequences of affective events for cognition and behavior
Cognitive processes in strategic managementThe impact of affect on strategic decision-making; Conclusions and implications; Note; References; Chpater 2. A matter of feelingquest The role of intuition in entrepreneurial decision-making and behavior; Introduction; Recognition-primed decision-making; The somatic marker hypothesis; Cognitive-experiential self-theory; Intuition and affect in decision-making; Intuition and entrepreneurship; Future Directions; Acknowledgment; References
Chapter 3. The effect of emotional intelligence and cognitive intelligence on the solutions generated to ill-structured problemsIntroduction; Method; Results; Discussion; References; Appendix A. Scott's Problem and Directions; Appendix B. Carol's Problem and Decision; Appendix C. Resolving Power Anchors; Appendix C. (Continued); Chapter 4. The role of emotions in driving workplace pro-environmental behaviors; Introduction; Pro-environmental behavior; Affect, mood, and emotion; Emotion and motivation; Emotion and communication; Organizational pro-environmental climate; Issue ownership
Implications and future research directionsConclusion; Acknowledgments; References; Chapter 5. Feelings about ethical decisions: the emotions of moral residue; Introduction; Theoretical framework and research propositions; Concluding comments; Notes; References; Chapter 6. When executives get angry: the importance of anger and its triggers to ethical awareness and sensitivity; Introduction; Background; Methods; Results; Discussion; Conclusion; Notes; References; Chapter 7. Role of affect and interactional justice in moral leadership; Introduction; Theoretical background
A model of affect and interactional justice in moral leadershipModel development; Conclusion; Acknowledgments; References; Chapter 8. On not blowing the whistle: quiescent silence as an emotion episode; Introduction; Methodology; Accounts of quiescent silence; Discussion; Conclusion; References; Chapter 9. Leadership negligence and malpractice: emotional toxicity at SkyWaves Aerospace international; Introduction; Consultant as organizational anthropologist; Emotional unintelligence at SkyWaves aerospace; Development of the internal toxin detector; The manager as toxin handler
A narrative of dysfunction
Record Nr. UNINA-9910454808903321
London, : Emerald/JAI, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui