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Managing innovation [[electronic resource] ] : cases from the services industries / / Bruce R. Guile and James Brian Quinn, editors
| Managing innovation [[electronic resource] ] : cases from the services industries / / Bruce R. Guile and James Brian Quinn, editors |
| Pubbl/distr/stampa | Washington, D. C., : National Academy Press, c1988 |
| Descrizione fisica | 1 online resource (224 p.) |
| Disciplina | 658.575 |
| Altri autori (Persone) |
GuildeBruce R
QuinnJames Brian <1928-> |
| Collana | Series on technology and social priorities |
| Soggetto topico |
Service industries - Technological innovations - Management
Industries |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-21462-7
9786610214624 0-309-59480-4 0-585-14333-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Managing Innovation""; ""Copyright""; ""Preface""; ""Contents""; ""Managing Innovation in Services""; ""NEW PRODUCTS AND PROCESSES""; ""STRATEGY, STRUCTURE, AND TECHNOLOGY""; ""SUMMARY AND CONCLUSIONS""; ""Services Technology and Manufacturing: Cornerstones of the U.S. Economy""; ""MAJOR THREATS AND OPPORTUNITIES FOR THE 1990's""; ""NEW TERMS OF COMPETITION IN SERVICES""; ""Concentration and Diffusion""; ""Networks and Variety in Services""; ""International Implications""; ""Segmentation and Responsiveness""; ""THE MANUFACTURING-SERVICES INTERFACE""
""Services Directly Substitute for Manufactures"" ""SERVICES GENERATE MANUFACTURING MARKETS""; ""Services Technologies Improve Market Responsiveness""; ""Manufacturers Become Services Producers""; ""Services Lower Costs and Increase Product Value""; ""Services Support International Manufacturing Operations""; ""Manufacturers Benefit from External Services Innovations""; ""MANUFACTURING'S CHANGING STRATEGIC ENVIRONMENT""; ""Exchange Rates Determine Manufacturing Costs""; ""New Power Relationships with Services Groups""; ""Disintermediation Builds New Industries"" ""CONCLUSIONS: SERVICES INNOVATION""""ACKNOWLEDGMENTS""; ""NOTES""; ""REFERENCES""; ""Pictures and Parts: Delivering an Automated Automotive Parts Catalog""; ""EARLY HISTORY""; ""Parts Catalogs and Service Manuals""; ""The Creation of Parts Catalogs""; ""Micropublishing Processing""; ""The 1632 Project GM I""; ""Silver Crisis""; ""Search for High Tech""; ""A FRESH START""; ""Microfiche Catalog GM II""; ""A Hybrid Solution Pursued GM III""; ""The Electronic Parts Catalog (EPC) Concept GM IV""; ""GM Dealer Business Environment""; ""The Challenge""; ""Sources of Information"" ""Organization Structure"" ""Gray Scale""; ""Prototype Development""; ""Field Tests""; ""Product Launch""; ""April to October 1987""; ""CONCLUSIONS""; ""Custodial Package Tracking at Federal Express""; ""BACKGROUND""; ""COSMOS IIB""; ""1974-1983 Summary""; ""Initial Financing""; ""Initial Hardware Development""; ""Initial Software Development""; ""Project Management""; ""Communications""; ""Testing""; ""Financial Environment""; ""Computing Environment""; ""Competitive Environment""; ""Implementation Financing""; ""Project Evolution""; ""A New Direction""; ""Problems and a Delay"" ""Super Tracker Implementation"" ""A Smart Base Breakthrough""; ""Future""; ""CONCLUSION""; ""ACKNOWLEDGEMENTS""; ""Electronic Automation at the New York Stock Exchange""; ""The Trading Process""; ""A Cooperative Activity""; ""The Marketplace""; ""The Valuation Process""; ""BRIEF HISTORY OF TRADING""; ""The Unitary Specialist Market""; ""Market Data Systems""; ""Order/Report Delivery""; ""Trade Support""; ""THE CAPACITY ISSUE""; ""Variability and Unpredictability""; ""Constant Upgrades in the System""; ""A Step-by-Step Process""; ""Electronic Books""; ""Competing Approaches"" ""CAPACITY PLANNING AND PROGRAM TRADING"" |
| Record Nr. | UNINA-9910456016603321 |
| Washington, D. C., : National Academy Press, c1988 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing innovation [[electronic resource] ] : cases from the services industries / / Bruce R. Guile and James Brian Quinn, editors
| Managing innovation [[electronic resource] ] : cases from the services industries / / Bruce R. Guile and James Brian Quinn, editors |
| Pubbl/distr/stampa | Washington, D. C., : National Academy Press, c1988 |
| Descrizione fisica | 1 online resource (224 p.) |
| Disciplina | 658.575 |
| Altri autori (Persone) |
GuildeBruce R
QuinnJames Brian <1928-> |
| Collana | Series on technology and social priorities |
| Soggetto topico |
Service industries - Technological innovations - Management
Industries |
| ISBN |
1-280-21462-7
9786610214624 0-309-59480-4 0-585-14333-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Managing Innovation""; ""Copyright""; ""Preface""; ""Contents""; ""Managing Innovation in Services""; ""NEW PRODUCTS AND PROCESSES""; ""STRATEGY, STRUCTURE, AND TECHNOLOGY""; ""SUMMARY AND CONCLUSIONS""; ""Services Technology and Manufacturing: Cornerstones of the U.S. Economy""; ""MAJOR THREATS AND OPPORTUNITIES FOR THE 1990's""; ""NEW TERMS OF COMPETITION IN SERVICES""; ""Concentration and Diffusion""; ""Networks and Variety in Services""; ""International Implications""; ""Segmentation and Responsiveness""; ""THE MANUFACTURING-SERVICES INTERFACE""
""Services Directly Substitute for Manufactures"" ""SERVICES GENERATE MANUFACTURING MARKETS""; ""Services Technologies Improve Market Responsiveness""; ""Manufacturers Become Services Producers""; ""Services Lower Costs and Increase Product Value""; ""Services Support International Manufacturing Operations""; ""Manufacturers Benefit from External Services Innovations""; ""MANUFACTURING'S CHANGING STRATEGIC ENVIRONMENT""; ""Exchange Rates Determine Manufacturing Costs""; ""New Power Relationships with Services Groups""; ""Disintermediation Builds New Industries"" ""CONCLUSIONS: SERVICES INNOVATION""""ACKNOWLEDGMENTS""; ""NOTES""; ""REFERENCES""; ""Pictures and Parts: Delivering an Automated Automotive Parts Catalog""; ""EARLY HISTORY""; ""Parts Catalogs and Service Manuals""; ""The Creation of Parts Catalogs""; ""Micropublishing Processing""; ""The 1632 Project GM I""; ""Silver Crisis""; ""Search for High Tech""; ""A FRESH START""; ""Microfiche Catalog GM II""; ""A Hybrid Solution Pursued GM III""; ""The Electronic Parts Catalog (EPC) Concept GM IV""; ""GM Dealer Business Environment""; ""The Challenge""; ""Sources of Information"" ""Organization Structure"" ""Gray Scale""; ""Prototype Development""; ""Field Tests""; ""Product Launch""; ""April to October 1987""; ""CONCLUSIONS""; ""Custodial Package Tracking at Federal Express""; ""BACKGROUND""; ""COSMOS IIB""; ""1974-1983 Summary""; ""Initial Financing""; ""Initial Hardware Development""; ""Initial Software Development""; ""Project Management""; ""Communications""; ""Testing""; ""Financial Environment""; ""Computing Environment""; ""Competitive Environment""; ""Implementation Financing""; ""Project Evolution""; ""A New Direction""; ""Problems and a Delay"" ""Super Tracker Implementation"" ""A Smart Base Breakthrough""; ""Future""; ""CONCLUSION""; ""ACKNOWLEDGEMENTS""; ""Electronic Automation at the New York Stock Exchange""; ""The Trading Process""; ""A Cooperative Activity""; ""The Marketplace""; ""The Valuation Process""; ""BRIEF HISTORY OF TRADING""; ""The Unitary Specialist Market""; ""Market Data Systems""; ""Order/Report Delivery""; ""Trade Support""; ""THE CAPACITY ISSUE""; ""Variability and Unpredictability""; ""Constant Upgrades in the System""; ""A Step-by-Step Process""; ""Electronic Books""; ""Competing Approaches"" ""CAPACITY PLANNING AND PROGRAM TRADING"" |
| Record Nr. | UNINA-9910778604703321 |
| Washington, D. C., : National Academy Press, c1988 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing innovation : cases from the services industries / / Bruce R. Guile and James Brian Quinn, editors
| Managing innovation : cases from the services industries / / Bruce R. Guile and James Brian Quinn, editors |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Washington, D. C., : National Academy Press, c1988 |
| Descrizione fisica | 1 online resource (224 p.) |
| Disciplina | 658.575 |
| Altri autori (Persone) |
GuildeBruce R
QuinnJames Brian <1928-> |
| Collana | Series on technology and social priorities |
| Soggetto topico |
Service industries - Technological innovations - Management
Industries |
| ISBN |
1-280-21462-7
9786610214624 0-309-59480-4 0-585-14333-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Managing Innovation""; ""Copyright""; ""Preface""; ""Contents""; ""Managing Innovation in Services""; ""NEW PRODUCTS AND PROCESSES""; ""STRATEGY, STRUCTURE, AND TECHNOLOGY""; ""SUMMARY AND CONCLUSIONS""; ""Services Technology and Manufacturing: Cornerstones of the U.S. Economy""; ""MAJOR THREATS AND OPPORTUNITIES FOR THE 1990's""; ""NEW TERMS OF COMPETITION IN SERVICES""; ""Concentration and Diffusion""; ""Networks and Variety in Services""; ""International Implications""; ""Segmentation and Responsiveness""; ""THE MANUFACTURING-SERVICES INTERFACE""
""Services Directly Substitute for Manufactures"" ""SERVICES GENERATE MANUFACTURING MARKETS""; ""Services Technologies Improve Market Responsiveness""; ""Manufacturers Become Services Producers""; ""Services Lower Costs and Increase Product Value""; ""Services Support International Manufacturing Operations""; ""Manufacturers Benefit from External Services Innovations""; ""MANUFACTURING'S CHANGING STRATEGIC ENVIRONMENT""; ""Exchange Rates Determine Manufacturing Costs""; ""New Power Relationships with Services Groups""; ""Disintermediation Builds New Industries"" ""CONCLUSIONS: SERVICES INNOVATION""""ACKNOWLEDGMENTS""; ""NOTES""; ""REFERENCES""; ""Pictures and Parts: Delivering an Automated Automotive Parts Catalog""; ""EARLY HISTORY""; ""Parts Catalogs and Service Manuals""; ""The Creation of Parts Catalogs""; ""Micropublishing Processing""; ""The 1632 Project GM I""; ""Silver Crisis""; ""Search for High Tech""; ""A FRESH START""; ""Microfiche Catalog GM II""; ""A Hybrid Solution Pursued GM III""; ""The Electronic Parts Catalog (EPC) Concept GM IV""; ""GM Dealer Business Environment""; ""The Challenge""; ""Sources of Information"" ""Organization Structure"" ""Gray Scale""; ""Prototype Development""; ""Field Tests""; ""Product Launch""; ""April to October 1987""; ""CONCLUSIONS""; ""Custodial Package Tracking at Federal Express""; ""BACKGROUND""; ""COSMOS IIB""; ""1974-1983 Summary""; ""Initial Financing""; ""Initial Hardware Development""; ""Initial Software Development""; ""Project Management""; ""Communications""; ""Testing""; ""Financial Environment""; ""Computing Environment""; ""Competitive Environment""; ""Implementation Financing""; ""Project Evolution""; ""A New Direction""; ""Problems and a Delay"" ""Super Tracker Implementation"" ""A Smart Base Breakthrough""; ""Future""; ""CONCLUSION""; ""ACKNOWLEDGEMENTS""; ""Electronic Automation at the New York Stock Exchange""; ""The Trading Process""; ""A Cooperative Activity""; ""The Marketplace""; ""The Valuation Process""; ""BRIEF HISTORY OF TRADING""; ""The Unitary Specialist Market""; ""Market Data Systems""; ""Order/Report Delivery""; ""Trade Support""; ""THE CAPACITY ISSUE""; ""Variability and Unpredictability""; ""Constant Upgrades in the System""; ""A Step-by-Step Process""; ""Electronic Books""; ""Competing Approaches"" ""CAPACITY PLANNING AND PROGRAM TRADING"" |
| Record Nr. | UNINA-9910817565603321 |
| Washington, D. C., : National Academy Press, c1988 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||