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Great by design : how to deliver accelerated and sustained business growth / / Royston Guest
Great by design : how to deliver accelerated and sustained business growth / / Royston Guest
Autore Guest Royston
Edizione [1st edition]
Pubbl/distr/stampa Chichester, West Sussex, United Kingdom : , : John Wiley & Sons, , 2017
Descrizione fisica 1 online resource (299 pages) : illustrations
Disciplina 338.6/42
Soggetto topico Strategic planning
Small business - Growth
Soggetto genere / forma Electronic books.
ISBN 1-119-31813-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Built to Grow: How to Deliver Accelerated, Sustained and Profitable Business Growth -- Contents -- Acknowledgements -- About the Author -- Introduction -- Why Built to Grow? -- What Built to Grow Is Not -- How to Use Built to Grow -- The Added Benefit to You -- Chapter 1: The Fundamentals of Business Growth: Your AMR Strategy -- The First BIG Idea -- Your AMR Strategy -- Your Business Growth Formula: How the Numbers Work -- Small changes make a BIG difference -- The Profit Impact -- Lifetime Value (LTV) -- Applying this to your business -- Cost to acquire customers -- Understanding your customer cost to serve -- AMR in Action -- Case study 1: McDonald's -- Case study 2: LEGO® -- Making this real for your business: Is it AMR or RMA? -- Developing Multiple Strategies -- Become Really Curious -- Summary -- Chapter 2: Your Business Growth Transformation Framework® (BGTF) -- Adopt a Success Modelling Approach -- Your Business Growth Transformation Framework® -- Your Recipe for Success -- 7 Guiding Principles -- 1. Simplicity -- 2. Primary purpose -- 3. 'Outside in' thinking -- 4. Empirical validation -- 5. Disciplined execution -- 6. Productive paranoia -- 7. Proud factor -- Strategic Plan -- What is strategy? -- Exploring the three 'Zones' within your Strategic Plan -- An undeniable challenge -- The timeline for your Strategic Plan -- Inspirational Leadership -- High Performing Organization Model -- Measures that Matter -- What's on your dashboard? -- Summary: Setting a Foundation of Great Habits -- Chapter 3: Inspirational Leadership -- Developing Your Leadership Culture -- Why the Leader-Follower Structure is at Odds With Developing a Leadership Culture -- The Solution: Leader-Leader -- The Four Types of Leaders -- Turning Your Organizational Design Upside Down -- Developing Your Leadership Traits and Style -- 1. Think BIG -- 2. Focus on one thing!.
3. Winning mentality -- 4. Attitude of ACTION -- 5. Resilience -- 6. Authenticity -- 7. Finally: A never-ending pursuit of personal mastery -- Summary -- Chapter 4: Building a High Performing Organization -- Vision/Purpose -- The Chief Storyteller -- Creating the Vision/Purpose for your organization? -- Your Vision/Purpose in ACTION -- Values/Behaviours -- What is a Value? -- Can you change someone's Values and beliefs? -- Considerations when creating your Values -- Values in ACTION -- Strategic Plan -- Amundsen vs. Scott -- A cultural pitfall to be wary of -- Disciplined Execution -- Will it make the boat go faster? -- Performance Culture -- Making it real for your business -- Summary -- Chapter 5: Business Purpose, Aspirational Goals, and Growth Strategy -- The Power of Your WHY -- Caution: Two Pitfalls to Avoid in Finding Your WHY -- Life is Like a Boomerang -- Translating Your Personal WHY into Your Business's WHY -- Aligning Your Business's WHY With Your People's Personal WHY -- What Business Are You Really in? -- The profound difference 'really' can make -- Your Goal Before You Move on -- Your aspirational goals -- Starting with the end in mind: Your possible exit strategy -- Summary -- Chapter 6: Market Potential Strategy -- Alignment of Your Aspirational Goals With the Market Potential -- The 'white space' in UK supermarkets . . . -- . . . and budget airlines -- Defining the Size of Opportunity -- Segmenting and Profiling the Opportunity -- Customer profiling and pen portraits -- Why Consumers Buy and How the Competition Can Impact Your Market Potential -- Market Potential and 'The Four Seasons Calendar' -- Summary -- Chapter 7: Compelling Value Proposition Strategy -- What Customers Really Care About -- Essentials of a Compelling Value Proposition -- Our first BIG word defined: Compelling -- Our second BIG word: Value.
The logical viewpoint -- The emotional viewpoint -- Our third BIG word: Proposition -- Pulling it all together and defining your compelling value proposition -- Introducing the Benefits Track -- Zooming In and Zooming Out -- When Technology Impacts Your Compelling Value Proposition -- So, Are You Ready? -- Market Research Through Your Customer Lens -- Summary -- Chapter 8: Customer Strategy -- The Big Idea -- The Experience Economy -- 'Where dreams come true . . .' -- Isn't customer experience just good customer service packaged differently? -- The four psychological needs of the customer -- Affiliation in ACTION -- The prize of getting this right -- Apply the 80/20 rule and focus your efforts -- The Digital Age Is Transforming the Game -- Making it Real for Your Business -- Measures That Matter -- Summary -- Chapter 9: Marketing and Communications Strategy -- The Purpose of Marketing and Communications -- Interdependency with Your Other Strategies -- Trends Shaping the Marketing Landscape -- Trend one: Always On, changing global consumer behaviour -- Trend two: New storytelling tools -- Trend three: Connecting the physical and digital worlds -- Trend four: Enabling experience through technology and data -- Trend five: An expanding role of marketing leadership -- Defining the Brand -- Brand Identity Map -- Writing Your Marketing and Communications Strategy -- Why building your marketing and communications strategy is like building a jigsaw puzzle -- The Marketing Mix -- Channel management: Multi channel vs. omni channel -- Adding value through thought leadership -- The Customer Buying Zone -- Turning Strategy into ACTION Through Your Marketing Plan -- Measures That Matter -- Summary: A Science . . . and an Art -- Chapter 10: Business Development and Sales Strategy -- Internal Brand Positioning of Sales -- Who's in Sales in Your Business?.
A Scientific Approach -- 1. Sales Planning and Forecasting -- Your top down/bottom up approach -- 2. Your Customer Classification Framework -- Using the framework -- Example to illustrate the framework in action -- Understanding potentiality -- 3. Your Proposition Matrix - Getting Customers to Buy More -- Bringing this idea to life -- Could this be the case in your business? -- Measures that Matter: Penetration rates -- The benefits of the Proposition Matrix -- Personalizing the Proposition Matrix for your business -- 4. Your Customer Contact Strategy -- Applying this knowledge to new customers -- 5. Your Sales Map -- Think of the Sales Map as your satellite navigation -- The horizontal line represents time -- Above the 'time' line: Identifying the key steps of your sales process -- Below the 'time' line -- The numbers and a Sales Map in action -- 6. Your Sales Funnel -- How the Sales Funnel works -- Summary: Selling Success -- Chapter 11: People Strategy -- Are People a Cost or an Investment in Your Business? -- The BIG Idea: Creating Your Employee Value Proposition -- So what is a compelling EVP? -- Is it really that important? -- Building your EVP -- 1. Identifying your people gap -- 2. Building a robust people pipeline -- 3. Growing and developing your people -- 4. Retaining your people -- 1. Identifying Your People Gap -- 2. Building a Robust People Pipeline -- Performance without Potential -- Potential without Performance -- 3. Growing and Developing Your People -- 4. Retaining Your People -- Summary -- Chapter 12: Operational Excellence Strategy -- Practice Makes Perfect . . . or Does It? -- The Need for a Robust Operational Strategy -- Applying the 7 Guiding Principles in Your Quest for Operational Excellence -- Principle 1: Simplicity -- Principle 2: Primary Purpose -- Principle 3: 'Outside In' Thinking -- Principle 4: Empirical Validation.
Principle 5: Disciplined Execution -- Principle 6: Productive Paranoia -- Principle 7: Proud Factor -- Embracing Technology as a Competitive Advantage -- Operational Improvement Never Stops -- Six Sigma -- Kaizen -- Summary -- Chapter 13: Finance and Governance -- Change Your Mindset . . . Change the Game -- Keeping Score . . . -- The Challenge -- But it gets worse . . . -- And even worse . . . -- Measures That Matter -- Revenue growth -- Profit generation -- Your cash management strategy -- Your Three Most Important Financial Tools -- Reality Check -- Your robust Governance strategy -- The Exciting News -- Funding Routes: The Upsides and Downsides -- Summary -- Chapter 14: Control the Controllable -- Chapter 15: Your Journey to Mastery -- Being Committed and in the Arena -- A Never-Ending Pursuit of Personal Mastery -- Bibliography -- Index -- Continue your Journey to Mastery -- End User License Agreement.
Record Nr. UNINA-9910466446403321
Guest Royston  
Chichester, West Sussex, United Kingdom : , : John Wiley & Sons, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Great by design : how to deliver accelerated and sustained business growth / / Royston Guest
Great by design : how to deliver accelerated and sustained business growth / / Royston Guest
Autore Guest Royston
Edizione [1st edition]
Pubbl/distr/stampa Chichester, West Sussex, United Kingdom : , : John Wiley & Sons, , 2017
Descrizione fisica 1 online resource (299 pages) : illustrations
Disciplina 338.6/42
Soggetto topico Strategic planning
Small business - Growth
ISBN 1-119-31813-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Built to Grow: How to Deliver Accelerated, Sustained and Profitable Business Growth -- Contents -- Acknowledgements -- About the Author -- Introduction -- Why Built to Grow? -- What Built to Grow Is Not -- How to Use Built to Grow -- The Added Benefit to You -- Chapter 1: The Fundamentals of Business Growth: Your AMR Strategy -- The First BIG Idea -- Your AMR Strategy -- Your Business Growth Formula: How the Numbers Work -- Small changes make a BIG difference -- The Profit Impact -- Lifetime Value (LTV) -- Applying this to your business -- Cost to acquire customers -- Understanding your customer cost to serve -- AMR in Action -- Case study 1: McDonald's -- Case study 2: LEGO® -- Making this real for your business: Is it AMR or RMA? -- Developing Multiple Strategies -- Become Really Curious -- Summary -- Chapter 2: Your Business Growth Transformation Framework® (BGTF) -- Adopt a Success Modelling Approach -- Your Business Growth Transformation Framework® -- Your Recipe for Success -- 7 Guiding Principles -- 1. Simplicity -- 2. Primary purpose -- 3. 'Outside in' thinking -- 4. Empirical validation -- 5. Disciplined execution -- 6. Productive paranoia -- 7. Proud factor -- Strategic Plan -- What is strategy? -- Exploring the three 'Zones' within your Strategic Plan -- An undeniable challenge -- The timeline for your Strategic Plan -- Inspirational Leadership -- High Performing Organization Model -- Measures that Matter -- What's on your dashboard? -- Summary: Setting a Foundation of Great Habits -- Chapter 3: Inspirational Leadership -- Developing Your Leadership Culture -- Why the Leader-Follower Structure is at Odds With Developing a Leadership Culture -- The Solution: Leader-Leader -- The Four Types of Leaders -- Turning Your Organizational Design Upside Down -- Developing Your Leadership Traits and Style -- 1. Think BIG -- 2. Focus on one thing!.
3. Winning mentality -- 4. Attitude of ACTION -- 5. Resilience -- 6. Authenticity -- 7. Finally: A never-ending pursuit of personal mastery -- Summary -- Chapter 4: Building a High Performing Organization -- Vision/Purpose -- The Chief Storyteller -- Creating the Vision/Purpose for your organization? -- Your Vision/Purpose in ACTION -- Values/Behaviours -- What is a Value? -- Can you change someone's Values and beliefs? -- Considerations when creating your Values -- Values in ACTION -- Strategic Plan -- Amundsen vs. Scott -- A cultural pitfall to be wary of -- Disciplined Execution -- Will it make the boat go faster? -- Performance Culture -- Making it real for your business -- Summary -- Chapter 5: Business Purpose, Aspirational Goals, and Growth Strategy -- The Power of Your WHY -- Caution: Two Pitfalls to Avoid in Finding Your WHY -- Life is Like a Boomerang -- Translating Your Personal WHY into Your Business's WHY -- Aligning Your Business's WHY With Your People's Personal WHY -- What Business Are You Really in? -- The profound difference 'really' can make -- Your Goal Before You Move on -- Your aspirational goals -- Starting with the end in mind: Your possible exit strategy -- Summary -- Chapter 6: Market Potential Strategy -- Alignment of Your Aspirational Goals With the Market Potential -- The 'white space' in UK supermarkets . . . -- . . . and budget airlines -- Defining the Size of Opportunity -- Segmenting and Profiling the Opportunity -- Customer profiling and pen portraits -- Why Consumers Buy and How the Competition Can Impact Your Market Potential -- Market Potential and 'The Four Seasons Calendar' -- Summary -- Chapter 7: Compelling Value Proposition Strategy -- What Customers Really Care About -- Essentials of a Compelling Value Proposition -- Our first BIG word defined: Compelling -- Our second BIG word: Value.
The logical viewpoint -- The emotional viewpoint -- Our third BIG word: Proposition -- Pulling it all together and defining your compelling value proposition -- Introducing the Benefits Track -- Zooming In and Zooming Out -- When Technology Impacts Your Compelling Value Proposition -- So, Are You Ready? -- Market Research Through Your Customer Lens -- Summary -- Chapter 8: Customer Strategy -- The Big Idea -- The Experience Economy -- 'Where dreams come true . . .' -- Isn't customer experience just good customer service packaged differently? -- The four psychological needs of the customer -- Affiliation in ACTION -- The prize of getting this right -- Apply the 80/20 rule and focus your efforts -- The Digital Age Is Transforming the Game -- Making it Real for Your Business -- Measures That Matter -- Summary -- Chapter 9: Marketing and Communications Strategy -- The Purpose of Marketing and Communications -- Interdependency with Your Other Strategies -- Trends Shaping the Marketing Landscape -- Trend one: Always On, changing global consumer behaviour -- Trend two: New storytelling tools -- Trend three: Connecting the physical and digital worlds -- Trend four: Enabling experience through technology and data -- Trend five: An expanding role of marketing leadership -- Defining the Brand -- Brand Identity Map -- Writing Your Marketing and Communications Strategy -- Why building your marketing and communications strategy is like building a jigsaw puzzle -- The Marketing Mix -- Channel management: Multi channel vs. omni channel -- Adding value through thought leadership -- The Customer Buying Zone -- Turning Strategy into ACTION Through Your Marketing Plan -- Measures That Matter -- Summary: A Science . . . and an Art -- Chapter 10: Business Development and Sales Strategy -- Internal Brand Positioning of Sales -- Who's in Sales in Your Business?.
A Scientific Approach -- 1. Sales Planning and Forecasting -- Your top down/bottom up approach -- 2. Your Customer Classification Framework -- Using the framework -- Example to illustrate the framework in action -- Understanding potentiality -- 3. Your Proposition Matrix - Getting Customers to Buy More -- Bringing this idea to life -- Could this be the case in your business? -- Measures that Matter: Penetration rates -- The benefits of the Proposition Matrix -- Personalizing the Proposition Matrix for your business -- 4. Your Customer Contact Strategy -- Applying this knowledge to new customers -- 5. Your Sales Map -- Think of the Sales Map as your satellite navigation -- The horizontal line represents time -- Above the 'time' line: Identifying the key steps of your sales process -- Below the 'time' line -- The numbers and a Sales Map in action -- 6. Your Sales Funnel -- How the Sales Funnel works -- Summary: Selling Success -- Chapter 11: People Strategy -- Are People a Cost or an Investment in Your Business? -- The BIG Idea: Creating Your Employee Value Proposition -- So what is a compelling EVP? -- Is it really that important? -- Building your EVP -- 1. Identifying your people gap -- 2. Building a robust people pipeline -- 3. Growing and developing your people -- 4. Retaining your people -- 1. Identifying Your People Gap -- 2. Building a Robust People Pipeline -- Performance without Potential -- Potential without Performance -- 3. Growing and Developing Your People -- 4. Retaining Your People -- Summary -- Chapter 12: Operational Excellence Strategy -- Practice Makes Perfect . . . or Does It? -- The Need for a Robust Operational Strategy -- Applying the 7 Guiding Principles in Your Quest for Operational Excellence -- Principle 1: Simplicity -- Principle 2: Primary Purpose -- Principle 3: 'Outside In' Thinking -- Principle 4: Empirical Validation.
Principle 5: Disciplined Execution -- Principle 6: Productive Paranoia -- Principle 7: Proud Factor -- Embracing Technology as a Competitive Advantage -- Operational Improvement Never Stops -- Six Sigma -- Kaizen -- Summary -- Chapter 13: Finance and Governance -- Change Your Mindset . . . Change the Game -- Keeping Score . . . -- The Challenge -- But it gets worse . . . -- And even worse . . . -- Measures That Matter -- Revenue growth -- Profit generation -- Your cash management strategy -- Your Three Most Important Financial Tools -- Reality Check -- Your robust Governance strategy -- The Exciting News -- Funding Routes: The Upsides and Downsides -- Summary -- Chapter 14: Control the Controllable -- Chapter 15: Your Journey to Mastery -- Being Committed and in the Arena -- A Never-Ending Pursuit of Personal Mastery -- Bibliography -- Index -- Continue your Journey to Mastery -- End User License Agreement.
Record Nr. UNINA-9910792877503321
Guest Royston  
Chichester, West Sussex, United Kingdom : , : John Wiley & Sons, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Great by design : how to deliver accelerated and sustained business growth / / Royston Guest
Great by design : how to deliver accelerated and sustained business growth / / Royston Guest
Autore Guest Royston
Edizione [1st edition]
Pubbl/distr/stampa Chichester, West Sussex, United Kingdom : , : John Wiley & Sons, , 2017
Descrizione fisica 1 online resource (299 pages) : illustrations
Disciplina 338.6/42
Soggetto topico Strategic planning
Small business - Growth
ISBN 1-119-31813-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Built to Grow: How to Deliver Accelerated, Sustained and Profitable Business Growth -- Contents -- Acknowledgements -- About the Author -- Introduction -- Why Built to Grow? -- What Built to Grow Is Not -- How to Use Built to Grow -- The Added Benefit to You -- Chapter 1: The Fundamentals of Business Growth: Your AMR Strategy -- The First BIG Idea -- Your AMR Strategy -- Your Business Growth Formula: How the Numbers Work -- Small changes make a BIG difference -- The Profit Impact -- Lifetime Value (LTV) -- Applying this to your business -- Cost to acquire customers -- Understanding your customer cost to serve -- AMR in Action -- Case study 1: McDonald's -- Case study 2: LEGO® -- Making this real for your business: Is it AMR or RMA? -- Developing Multiple Strategies -- Become Really Curious -- Summary -- Chapter 2: Your Business Growth Transformation Framework® (BGTF) -- Adopt a Success Modelling Approach -- Your Business Growth Transformation Framework® -- Your Recipe for Success -- 7 Guiding Principles -- 1. Simplicity -- 2. Primary purpose -- 3. 'Outside in' thinking -- 4. Empirical validation -- 5. Disciplined execution -- 6. Productive paranoia -- 7. Proud factor -- Strategic Plan -- What is strategy? -- Exploring the three 'Zones' within your Strategic Plan -- An undeniable challenge -- The timeline for your Strategic Plan -- Inspirational Leadership -- High Performing Organization Model -- Measures that Matter -- What's on your dashboard? -- Summary: Setting a Foundation of Great Habits -- Chapter 3: Inspirational Leadership -- Developing Your Leadership Culture -- Why the Leader-Follower Structure is at Odds With Developing a Leadership Culture -- The Solution: Leader-Leader -- The Four Types of Leaders -- Turning Your Organizational Design Upside Down -- Developing Your Leadership Traits and Style -- 1. Think BIG -- 2. Focus on one thing!.
3. Winning mentality -- 4. Attitude of ACTION -- 5. Resilience -- 6. Authenticity -- 7. Finally: A never-ending pursuit of personal mastery -- Summary -- Chapter 4: Building a High Performing Organization -- Vision/Purpose -- The Chief Storyteller -- Creating the Vision/Purpose for your organization? -- Your Vision/Purpose in ACTION -- Values/Behaviours -- What is a Value? -- Can you change someone's Values and beliefs? -- Considerations when creating your Values -- Values in ACTION -- Strategic Plan -- Amundsen vs. Scott -- A cultural pitfall to be wary of -- Disciplined Execution -- Will it make the boat go faster? -- Performance Culture -- Making it real for your business -- Summary -- Chapter 5: Business Purpose, Aspirational Goals, and Growth Strategy -- The Power of Your WHY -- Caution: Two Pitfalls to Avoid in Finding Your WHY -- Life is Like a Boomerang -- Translating Your Personal WHY into Your Business's WHY -- Aligning Your Business's WHY With Your People's Personal WHY -- What Business Are You Really in? -- The profound difference 'really' can make -- Your Goal Before You Move on -- Your aspirational goals -- Starting with the end in mind: Your possible exit strategy -- Summary -- Chapter 6: Market Potential Strategy -- Alignment of Your Aspirational Goals With the Market Potential -- The 'white space' in UK supermarkets . . . -- . . . and budget airlines -- Defining the Size of Opportunity -- Segmenting and Profiling the Opportunity -- Customer profiling and pen portraits -- Why Consumers Buy and How the Competition Can Impact Your Market Potential -- Market Potential and 'The Four Seasons Calendar' -- Summary -- Chapter 7: Compelling Value Proposition Strategy -- What Customers Really Care About -- Essentials of a Compelling Value Proposition -- Our first BIG word defined: Compelling -- Our second BIG word: Value.
The logical viewpoint -- The emotional viewpoint -- Our third BIG word: Proposition -- Pulling it all together and defining your compelling value proposition -- Introducing the Benefits Track -- Zooming In and Zooming Out -- When Technology Impacts Your Compelling Value Proposition -- So, Are You Ready? -- Market Research Through Your Customer Lens -- Summary -- Chapter 8: Customer Strategy -- The Big Idea -- The Experience Economy -- 'Where dreams come true . . .' -- Isn't customer experience just good customer service packaged differently? -- The four psychological needs of the customer -- Affiliation in ACTION -- The prize of getting this right -- Apply the 80/20 rule and focus your efforts -- The Digital Age Is Transforming the Game -- Making it Real for Your Business -- Measures That Matter -- Summary -- Chapter 9: Marketing and Communications Strategy -- The Purpose of Marketing and Communications -- Interdependency with Your Other Strategies -- Trends Shaping the Marketing Landscape -- Trend one: Always On, changing global consumer behaviour -- Trend two: New storytelling tools -- Trend three: Connecting the physical and digital worlds -- Trend four: Enabling experience through technology and data -- Trend five: An expanding role of marketing leadership -- Defining the Brand -- Brand Identity Map -- Writing Your Marketing and Communications Strategy -- Why building your marketing and communications strategy is like building a jigsaw puzzle -- The Marketing Mix -- Channel management: Multi channel vs. omni channel -- Adding value through thought leadership -- The Customer Buying Zone -- Turning Strategy into ACTION Through Your Marketing Plan -- Measures That Matter -- Summary: A Science . . . and an Art -- Chapter 10: Business Development and Sales Strategy -- Internal Brand Positioning of Sales -- Who's in Sales in Your Business?.
A Scientific Approach -- 1. Sales Planning and Forecasting -- Your top down/bottom up approach -- 2. Your Customer Classification Framework -- Using the framework -- Example to illustrate the framework in action -- Understanding potentiality -- 3. Your Proposition Matrix - Getting Customers to Buy More -- Bringing this idea to life -- Could this be the case in your business? -- Measures that Matter: Penetration rates -- The benefits of the Proposition Matrix -- Personalizing the Proposition Matrix for your business -- 4. Your Customer Contact Strategy -- Applying this knowledge to new customers -- 5. Your Sales Map -- Think of the Sales Map as your satellite navigation -- The horizontal line represents time -- Above the 'time' line: Identifying the key steps of your sales process -- Below the 'time' line -- The numbers and a Sales Map in action -- 6. Your Sales Funnel -- How the Sales Funnel works -- Summary: Selling Success -- Chapter 11: People Strategy -- Are People a Cost or an Investment in Your Business? -- The BIG Idea: Creating Your Employee Value Proposition -- So what is a compelling EVP? -- Is it really that important? -- Building your EVP -- 1. Identifying your people gap -- 2. Building a robust people pipeline -- 3. Growing and developing your people -- 4. Retaining your people -- 1. Identifying Your People Gap -- 2. Building a Robust People Pipeline -- Performance without Potential -- Potential without Performance -- 3. Growing and Developing Your People -- 4. Retaining Your People -- Summary -- Chapter 12: Operational Excellence Strategy -- Practice Makes Perfect . . . or Does It? -- The Need for a Robust Operational Strategy -- Applying the 7 Guiding Principles in Your Quest for Operational Excellence -- Principle 1: Simplicity -- Principle 2: Primary Purpose -- Principle 3: 'Outside In' Thinking -- Principle 4: Empirical Validation.
Principle 5: Disciplined Execution -- Principle 6: Productive Paranoia -- Principle 7: Proud Factor -- Embracing Technology as a Competitive Advantage -- Operational Improvement Never Stops -- Six Sigma -- Kaizen -- Summary -- Chapter 13: Finance and Governance -- Change Your Mindset . . . Change the Game -- Keeping Score . . . -- The Challenge -- But it gets worse . . . -- And even worse . . . -- Measures That Matter -- Revenue growth -- Profit generation -- Your cash management strategy -- Your Three Most Important Financial Tools -- Reality Check -- Your robust Governance strategy -- The Exciting News -- Funding Routes: The Upsides and Downsides -- Summary -- Chapter 14: Control the Controllable -- Chapter 15: Your Journey to Mastery -- Being Committed and in the Arena -- A Never-Ending Pursuit of Personal Mastery -- Bibliography -- Index -- Continue your Journey to Mastery -- End User License Agreement.
Record Nr. UNINA-9910828743403321
Guest Royston  
Chichester, West Sussex, United Kingdom : , : John Wiley & Sons, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui