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Evaluating impact [[electronic resource] ] : evaluation and continual improvement for performance improvement practitioners / / Ingrid Guerra-López
| Evaluating impact [[electronic resource] ] : evaluation and continual improvement for performance improvement practitioners / / Ingrid Guerra-López |
| Autore | Guerra-López Ingrid |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Amherst, Mass., : HDR Press, c2007 |
| Descrizione fisica | 1 online resource (180 p.) |
| Disciplina | 658.3/14 |
| Collana | Defining and delivering successful professional practice -- HTP in action series |
| Soggetto topico |
Organizational effectiveness
Performance Employees - Training of - Evaluation |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-281-01857-0
9786611018573 1-59996-880-0 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Table of Contents; Chapter 1To Evaluate or Not to Evaluate; Chapter 2 Planning and Alignment of Evaluation; Chapter 3 The Data: Results and MeasurableIndicators and Sources; Chapter 4 The Methods: Data Collection Tools, Instrumentation, and Procedures; Chapter 5 Analyzing Data: Analysis Techniques and Interpretation; Chapter 6 Preparing and Delivering the Report:Now What?; Chapter 7 Supporting Change andContinual Improvement |
| Record Nr. | UNINA-9910454108403321 |
Guerra-López Ingrid
|
||
| Amherst, Mass., : HDR Press, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Evaluating impact [[electronic resource] ] : evaluation and continual improvement for performance improvement practitioners / / Ingrid Guerra-López
| Evaluating impact [[electronic resource] ] : evaluation and continual improvement for performance improvement practitioners / / Ingrid Guerra-López |
| Autore | Guerra-López Ingrid |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Amherst, Mass., : HDR Press, c2007 |
| Descrizione fisica | 1 online resource (180 p.) |
| Disciplina | 658.3/14 |
| Collana | Defining and delivering successful professional practice -- HTP in action series |
| Soggetto topico |
Organizational effectiveness
Performance Employees - Training of - Evaluation |
| ISBN |
1-281-01857-0
9786611018573 1-59996-880-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Table of Contents; Chapter 1To Evaluate or Not to Evaluate; Chapter 2 Planning and Alignment of Evaluation; Chapter 3 The Data: Results and MeasurableIndicators and Sources; Chapter 4 The Methods: Data Collection Tools, Instrumentation, and Procedures; Chapter 5 Analyzing Data: Analysis Techniques and Interpretation; Chapter 6 Preparing and Delivering the Report:Now What?; Chapter 7 Supporting Change andContinual Improvement |
| Record Nr. | UNINA-9910777757103321 |
|
Guerra-López Ingrid
|
||
| Amherst, Mass., : HDR Press, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Evaluating impact [[electronic resource] ] : evaluation and continual improvement for performance improvement practitioners / / Ingrid Guerra-López
| Evaluating impact [[electronic resource] ] : evaluation and continual improvement for performance improvement practitioners / / Ingrid Guerra-López |
| Autore | Guerra-López Ingrid |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Amherst, Mass., : HDR Press, c2007 |
| Descrizione fisica | 1 online resource (180 p.) |
| Disciplina | 658.3/14 |
| Collana | Defining and delivering successful professional practice -- HTP in action series |
| Soggetto topico |
Organizational effectiveness
Performance Employees - Training of - Evaluation |
| ISBN |
1-281-01857-0
9786611018573 1-59996-880-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Table of Contents; Chapter 1To Evaluate or Not to Evaluate; Chapter 2 Planning and Alignment of Evaluation; Chapter 3 The Data: Results and MeasurableIndicators and Sources; Chapter 4 The Methods: Data Collection Tools, Instrumentation, and Procedures; Chapter 5 Analyzing Data: Analysis Techniques and Interpretation; Chapter 6 Preparing and Delivering the Report:Now What?; Chapter 7 Supporting Change andContinual Improvement |
| Record Nr. | UNINA-9910816333003321 |
|
Guerra-López Ingrid
|
||
| Amherst, Mass., : HDR Press, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Performance evaluation [[electronic resource] ] : proven approaches for improving program and organizational performance / / Ingrid Guerra-López
| Performance evaluation [[electronic resource] ] : proven approaches for improving program and organizational performance / / Ingrid Guerra-López |
| Autore | Guerra-López Ingrid |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, : Jossey-Bass, c2008 |
| Descrizione fisica | 1 online resource (322 p.) |
| Disciplina | 658.3125 |
| Collana | Research Methods for the Social Sciences |
| Soggetto topico |
Employees - Rating of
Organizational effectiveness Performance standards |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-64514-9
1-118-50489-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance; Contents; Acknowledgments; Preface; The Author; Part One: Introduction to Evaluation; One: Foundations of Evaluation; A Brief Overview of Evaluation History; Evaluation: Purpose and Definition; Performance Improvement: A Conceptual Framework; Making Evaluation Happen: Ensuring Stakeholders' Buy-In; The Evaluator: A Job or a Role?; The Relationship to Other Investigative Processes; When Does Evaluation Occur?; General Evaluation Orientations; Challenges That Evaluators Face; Ensuring Commitment
Benefits of EvaluationBasic Definitions; Key Points; Reflection Questions; Two: Principles of Performance-Based Evaluation; Principle 1: Evaluation Is Based on Asking the Right Questions; Principle 2: Evaluation of Process Is a Function of Obtained Results; Principle 3: Goals and Objectives of Organizations Should Be Based on Valid Needs; Principle 4: Derive Valid Needs Using a Top-Down Approach; Principle 5: Every Organization Should Aim for the Best That Society Can Attain; Principle 6: The Set of Evaluation Questions Drives the Evaluation Study; Key Points; Reflection Questions Part Two: Models of EvaluationThree: Overview of Existing Evaluation Models; Overview of Classic Evaluation Models; Objective-Based Evaluation: Tyler (1949); Consumer-Oriented Evaluation: Scriven (1967); Discrepancy Model of Evaluation: Provus (1971); Goal-Free Evaluation: Scriven (1974); Responsive/Client-Centered Evaluation: Stake (1975); Utilization-Focused Evaluation: Patton (1997); Selected Evaluation Models; Selecting a Model; Conceptualizing a Useful Evaluation That Fits the Situation; Key Points; Reflection Questions; Four: Kirkpatrick's Four Levels of Evaluation; Kirkpatrick's Levels Level 1 Evaluation: ReactionsLevel 2 Evaluation: Learning; Level 3 Evaluation: Behavior; Level 4 Evaluation: Results; Comments on the Model; Strengths and Limitations; Application Example: Wagner (1995); Methodology; Findings; Issues; Key Points; Reflection Questions; Five: Phillips's Return-On-Investment Methodology; Phillips's ROI Process; Collecting Postprogram Data; Isolating the Effects of Training; Converting Data to Monetary Values; Tabulating the Costs of the Program; Calculating the Return on Investment of the Program; Identifying the Intangible Benefits of the Program Comments on the ModelStrengths and Limitations; Application Example: Blake (1999); Methodology; Findings; Key Points; Reflection Questions; Six: Brinkerhoff's Success Case Method; The SCM Process; Strengths and Weaknesses; Application Example: Brinkerhoff (2005); Methodology; Findings; Key Points; Reflection Questions; Seven: The Impact Evaluation Process; The Elements of the Process; Step 1: Identifying Stakeholders and Expectations; Step 2: Determining Key Decisions and Objectives; Step 3: Deriving Measurable Indicators; Step 4: Identifying Data Sources Step 5: Selecting Data Collection Methods |
| Record Nr. | UNINA-9910464994903321 |
|
Guerra-López Ingrid
|
||
| San Francisco, : Jossey-Bass, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||