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Managing organizational change : human factors and automation / / Fred Fallik
| Managing organizational change : human factors and automation / / Fred Fallik |
| Autore | Fallik Fred. |
| Pubbl/distr/stampa | Abingdon, Oxon : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (349 p.) |
| Disciplina | 352.44 |
| Collana | Routledge Library Editions: Organizations: Theory & Behaviour |
| Soggetto topico |
Automation - Human factors
Organizational change - Management Psychology, Industrial |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-135-93714-1
0-203-54488-9 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Half Title; Title Page; Copyright Page; Title Page; Original Copyright Page; Table of Contents; Dedication; Preface; Disclaimer; Acknowledgements; Section I. Background; Chapter 1. Automation, Beliefs and Values; 1.Management Beliefs and Values; 2.Employee Beliefs and Values; 3.Behavioral Science as a Tool of Management; 4.Models of Technology and Human Factors; 5.Patterns in the Implementation of Automation; Chapter 2. Background to Automation; 1.The Internal Revenue Service; 2.The Collection Division; 3.The Impetus for Automation; Chapter 3. The Politics of Automation
Chapter 4. The Human Resources Technology Staff1.History and Functions; 2.Measuring the Impact of Automation; Section II. Automation Implementation; Chapter 5. The Automated Collection System; 1.Introduction; 2.The Technology of Automation; 3.The Organization of the ACS; 4.The Management Structure of the ACS; 5.The Work Structure of the ACS; 6.The Transition from COF to ACS; Chapter 6. Personnel Recruitment and Retention; 1.Background; 2.Research Methodology; 3.Data Analysis Procedures; 4.Results: Summary Statistics; 5.Results: Relationships Among Items; 6.Study Summary 7.Recommendations on Recruitment and Staff TurnoverChapter 7. Human Factors; 1.Ergonomie Considerations; 2.The Workstation Environment; 3.Changes in Job Satisfaction; Chapter 8. Training; 1.Background; 2.The ACS Training Plan; 3.Training Functions and Objectives; Chapter 9. Team Building and Resources; 1.Background to the Focused Group Interview; 2.Focused Group Interview Procedures; 3.Applying the Focused Group Interview Technique; Chapter 10. Organization and Management; Section III. Lessons Learned; Chapter 11. Automation and Leadership; 1.The Role of the Supervisor 2.General Considerations for Managing3.Managing in an Automated Environment; 4.Performance Characteristics; 5.Organizational Culture and Management; 6.Conclusions; Chapter 12. Motivation and Productivity; 1.Background; 2.The Structure of Employee Participation; 3.The Degree of Participation; 4.The Process of Participation: Why it Works; 5.Some Organizational Programs to Improve Motivation and Satisfaction; 6.Summary and Conclusions; Chapter 13. Looking Back: Summary and Recommendations; 1.Success Factors in Retrospect; 2.Lessons Learned in Retrospect; Appendix 1 Human Factors in Automation: Recommendations By the Human Resources Technology StaffAppendix 2; "What's Your Opinion?" Attitude Survey; Appendix 3; Recruitment/Retention Instruments; References; Additional Resources; Index |
| Record Nr. | UNINA-9910462590603321 |
Fallik Fred.
|
||
| Abingdon, Oxon : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing organizational change : human factors and automation / / Fred Fallik
| Managing organizational change : human factors and automation / / Fred Fallik |
| Autore | Fallik Fred. |
| Pubbl/distr/stampa | Abingdon, Oxon : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (349 p.) |
| Disciplina | 352.44 |
| Collana | Routledge Library Editions: Organizations: Theory & Behaviour |
| Soggetto topico |
Automation - Human factors
Organizational change - Management Psychology, Industrial |
| ISBN |
1-135-93721-4
1-135-93714-1 0-203-54488-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Half Title; Title Page; Copyright Page; Title Page; Original Copyright Page; Table of Contents; Dedication; Preface; Disclaimer; Acknowledgements; Section I. Background; Chapter 1. Automation, Beliefs and Values; 1.Management Beliefs and Values; 2.Employee Beliefs and Values; 3.Behavioral Science as a Tool of Management; 4.Models of Technology and Human Factors; 5.Patterns in the Implementation of Automation; Chapter 2. Background to Automation; 1.The Internal Revenue Service; 2.The Collection Division; 3.The Impetus for Automation; Chapter 3. The Politics of Automation
Chapter 4. The Human Resources Technology Staff1.History and Functions; 2.Measuring the Impact of Automation; Section II. Automation Implementation; Chapter 5. The Automated Collection System; 1.Introduction; 2.The Technology of Automation; 3.The Organization of the ACS; 4.The Management Structure of the ACS; 5.The Work Structure of the ACS; 6.The Transition from COF to ACS; Chapter 6. Personnel Recruitment and Retention; 1.Background; 2.Research Methodology; 3.Data Analysis Procedures; 4.Results: Summary Statistics; 5.Results: Relationships Among Items; 6.Study Summary 7.Recommendations on Recruitment and Staff TurnoverChapter 7. Human Factors; 1.Ergonomie Considerations; 2.The Workstation Environment; 3.Changes in Job Satisfaction; Chapter 8. Training; 1.Background; 2.The ACS Training Plan; 3.Training Functions and Objectives; Chapter 9. Team Building and Resources; 1.Background to the Focused Group Interview; 2.Focused Group Interview Procedures; 3.Applying the Focused Group Interview Technique; Chapter 10. Organization and Management; Section III. Lessons Learned; Chapter 11. Automation and Leadership; 1.The Role of the Supervisor 2.General Considerations for Managing3.Managing in an Automated Environment; 4.Performance Characteristics; 5.Organizational Culture and Management; 6.Conclusions; Chapter 12. Motivation and Productivity; 1.Background; 2.The Structure of Employee Participation; 3.The Degree of Participation; 4.The Process of Participation: Why it Works; 5.Some Organizational Programs to Improve Motivation and Satisfaction; 6.Summary and Conclusions; Chapter 13. Looking Back: Summary and Recommendations; 1.Success Factors in Retrospect; 2.Lessons Learned in Retrospect; Appendix 1 Human Factors in Automation: Recommendations By the Human Resources Technology StaffAppendix 2; "What's Your Opinion?" Attitude Survey; Appendix 3; Recruitment/Retention Instruments; References; Additional Resources; Index |
| Record Nr. | UNINA-9910786885103321 |
|
Fallik Fred.
|
||
| Abingdon, Oxon : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing organizational change : human factors and automation / / Fred Fallik
| Managing organizational change : human factors and automation / / Fred Fallik |
| Autore | Fallik Fred. |
| Pubbl/distr/stampa | Abingdon, Oxon : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (349 p.) |
| Disciplina | 352.44 |
| Collana | Routledge Library Editions: Organizations: Theory & Behaviour |
| Soggetto topico |
Automation - Human factors
Organizational change - Management Psychology, Industrial |
| ISBN |
1-135-93721-4
1-135-93714-1 0-203-54488-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Half Title; Title Page; Copyright Page; Title Page; Original Copyright Page; Table of Contents; Dedication; Preface; Disclaimer; Acknowledgements; Section I. Background; Chapter 1. Automation, Beliefs and Values; 1.Management Beliefs and Values; 2.Employee Beliefs and Values; 3.Behavioral Science as a Tool of Management; 4.Models of Technology and Human Factors; 5.Patterns in the Implementation of Automation; Chapter 2. Background to Automation; 1.The Internal Revenue Service; 2.The Collection Division; 3.The Impetus for Automation; Chapter 3. The Politics of Automation
Chapter 4. The Human Resources Technology Staff1.History and Functions; 2.Measuring the Impact of Automation; Section II. Automation Implementation; Chapter 5. The Automated Collection System; 1.Introduction; 2.The Technology of Automation; 3.The Organization of the ACS; 4.The Management Structure of the ACS; 5.The Work Structure of the ACS; 6.The Transition from COF to ACS; Chapter 6. Personnel Recruitment and Retention; 1.Background; 2.Research Methodology; 3.Data Analysis Procedures; 4.Results: Summary Statistics; 5.Results: Relationships Among Items; 6.Study Summary 7.Recommendations on Recruitment and Staff TurnoverChapter 7. Human Factors; 1.Ergonomie Considerations; 2.The Workstation Environment; 3.Changes in Job Satisfaction; Chapter 8. Training; 1.Background; 2.The ACS Training Plan; 3.Training Functions and Objectives; Chapter 9. Team Building and Resources; 1.Background to the Focused Group Interview; 2.Focused Group Interview Procedures; 3.Applying the Focused Group Interview Technique; Chapter 10. Organization and Management; Section III. Lessons Learned; Chapter 11. Automation and Leadership; 1.The Role of the Supervisor 2.General Considerations for Managing3.Managing in an Automated Environment; 4.Performance Characteristics; 5.Organizational Culture and Management; 6.Conclusions; Chapter 12. Motivation and Productivity; 1.Background; 2.The Structure of Employee Participation; 3.The Degree of Participation; 4.The Process of Participation: Why it Works; 5.Some Organizational Programs to Improve Motivation and Satisfaction; 6.Summary and Conclusions; Chapter 13. Looking Back: Summary and Recommendations; 1.Success Factors in Retrospect; 2.Lessons Learned in Retrospect; Appendix 1 Human Factors in Automation: Recommendations By the Human Resources Technology StaffAppendix 2; "What's Your Opinion?" Attitude Survey; Appendix 3; Recruitment/Retention Instruments; References; Additional Resources; Index |
| Record Nr. | UNINA-9910817443803321 |
|
Fallik Fred.
|
||
| Abingdon, Oxon : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||