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7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
| 7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership |
| Autore | Executives American |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Washington, DC : , : American Society of Association Executives, , [2012] |
| Descrizione fisica | 1 online resource (178 p.) |
| Disciplina |
658.4/01
658.401 |
| Collana | ASAE/Jossey-Bass Series |
| Soggetto topico |
Organizational effectiveness
Associations, institutions, etc - Management Executive ability |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-118-89129-5
1-118-83396-1 1-118-83424-0 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP) American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index |
| Record Nr. | UNINA-9910139032903321 |
Executives American
|
||
| Washington, DC : , : American Society of Association Executives, , [2012] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
| 7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership |
| Autore | Executives American |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Washington, DC : , : American Society of Association Executives, , [2012] |
| Descrizione fisica | 1 online resource (178 p.) |
| Disciplina |
658.4/01
658.401 |
| Collana | ASAE/Jossey-Bass Series |
| Soggetto topico |
Organizational effectiveness
Associations, institutions, etc - Management Executive ability |
| ISBN |
1-118-89129-5
1-118-83396-1 1-118-83424-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP) American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index |
| Record Nr. | UNISA-996200528603316 |
|
Executives American
|
||
| Washington, DC : , : American Society of Association Executives, , [2012] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
| 7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership |
| Autore | Executives American |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Washington, DC : , : American Society of Association Executives, , [2012] |
| Descrizione fisica | 1 online resource (178 p.) |
| Disciplina |
658.4/01
658.401 |
| Collana | ASAE/Jossey-Bass Series |
| Soggetto topico |
Organizational effectiveness
Associations, institutions, etc - Management Executive ability |
| ISBN |
1-118-89129-5
1-118-83396-1 1-118-83424-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP) American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index |
| Record Nr. | UNINA-9910830190703321 |
|
Executives American
|
||
| Washington, DC : , : American Society of Association Executives, , [2012] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
| 7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership |
| Autore | Executives American |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Washington, DC : , : American Society of Association Executives, , [2012] |
| Descrizione fisica | 1 online resource (178 p.) |
| Disciplina |
658.4/01
658.401 |
| Collana | ASAE/Jossey-Bass Series |
| Soggetto topico |
Organizational effectiveness
Associations, institutions, etc - Management Executive ability |
| ISBN |
1-118-89129-5
1-118-83396-1 1-118-83424-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP) American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index |
| Record Nr. | UNINA-9910841630503321 |
|
Executives American
|
||
| Washington, DC : , : American Society of Association Executives, , [2012] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||