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The effective public manager [[electronic resource] ] : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila
The effective public manager [[electronic resource] ] : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila
Autore Cohen Steven <1953 September 6->
Edizione [5th ed.]
Pubbl/distr/stampa San Francisco, : Jossey-Bass, 2013
Descrizione fisica 1 online resource (354 p.)
Disciplina 352.3
Altri autori (Persone) EimickeWilliam B
HeikkilaTanya
Soggetto topico Public administration
Soggetto genere / forma Electronic books.
ISBN 1-118-57328-5
Classificazione BUS079000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image
Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game
Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization
Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization
Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize
How to Maintain Control Without Suffocating Staff Members
Record Nr. UNINA-9910452991503321
Cohen Steven <1953 September 6->  
San Francisco, : Jossey-Bass, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The effective public manager [[electronic resource] ] : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila
The effective public manager [[electronic resource] ] : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila
Autore Cohen Steven <1953 September 6->
Edizione [5th ed.]
Pubbl/distr/stampa San Francisco, : Jossey-Bass, 2013
Descrizione fisica 1 online resource (354 p.)
Disciplina 352.3
Altri autori (Persone) EimickeWilliam B
HeikkilaTanya
Soggetto topico Public administration
ISBN 1-118-57329-3
1-118-57328-5
Classificazione BUS079000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image
Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game
Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization
Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization
Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize
How to Maintain Control Without Suffocating Staff Members
Record Nr. UNINA-9910790561603321
Cohen Steven <1953 September 6->  
San Francisco, : Jossey-Bass, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The effective public manager : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila
The effective public manager : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila
Autore Cohen Steven <1953 September 6->
Edizione [5th ed.]
Pubbl/distr/stampa San Francisco, : Jossey-Bass, 2013
Descrizione fisica 1 online resource (354 p.)
Disciplina 352.3
Altri autori (Persone) EimickeWilliam B
HeikkilaTanya
Soggetto topico Public administration
ISBN 1-118-57329-3
1-118-57328-5
Classificazione BUS079000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image
Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game
Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization
Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization
Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize
How to Maintain Control Without Suffocating Staff Members
Record Nr. UNINA-9910826222903321
Cohen Steven <1953 September 6->  
San Francisco, : Jossey-Bass, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The responsible contract manager [[electronic resource] ] : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke
The responsible contract manager [[electronic resource] ] : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke
Autore Cohen Steven <1953->
Pubbl/distr/stampa Washington, D.C., : Georgetown University Press, c2008
Descrizione fisica 1 online resource (257 p.)
Disciplina 352.5/3
Altri autori (Persone) EimickeWilliam B
Collana Public management and change series
Soggetto topico Public contracts - United States - Management
Contracting out - United States
Soggetto genere / forma Electronic books.
ISBN 1-58901-649-1
1-4416-1206-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; List of Figures; Preface; Acknowledgments; Part I: The Basics; Part II: When Do You Contract, When Don't You Contract, and How Do You Find the Right Contractor?; Part III: How Do You Manage Contractors?; Part IV: Case Studies in Contracting; Part V: Conclusions; References; Index
Record Nr. UNINA-9910455001403321
Cohen Steven <1953->  
Washington, D.C., : Georgetown University Press, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The responsible contract manager [[electronic resource] ] : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke
The responsible contract manager [[electronic resource] ] : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke
Autore Cohen Steven <1953->
Pubbl/distr/stampa Washington, D.C., : Georgetown University Press, c2008
Descrizione fisica 1 online resource (257 p.)
Disciplina 352.5/3
Altri autori (Persone) EimickeWilliam B
Collana Public management and change series
Soggetto topico Public contracts - United States - Management
Contracting out - United States
ISBN 1-58901-649-1
1-4416-1206-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; List of Figures; Preface; Acknowledgments; Part I: The Basics; Part II: When Do You Contract, When Don't You Contract, and How Do You Find the Right Contractor?; Part III: How Do You Manage Contractors?; Part IV: Case Studies in Contracting; Part V: Conclusions; References; Index
Record Nr. UNINA-9910777966203321
Cohen Steven <1953->  
Washington, D.C., : Georgetown University Press, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The responsible contract manager : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke
The responsible contract manager : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke
Autore Cohen Steven <1953->
Edizione [1st ed.]
Pubbl/distr/stampa Washington, D.C., : Georgetown University Press, c2008
Descrizione fisica 1 online resource (257 p.)
Disciplina 352.5/3
Altri autori (Persone) EimickeWilliam B
Collana Public management and change series
Soggetto topico Public contracts - United States - Management
Contracting out - United States
ISBN 1-58901-649-1
1-4416-1206-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; List of Figures; Preface; Acknowledgments; Part I: The Basics; Part II: When Do You Contract, When Don't You Contract, and How Do You Find the Right Contractor?; Part III: How Do You Manage Contractors?; Part IV: Case Studies in Contracting; Part V: Conclusions; References; Index
Record Nr. UNINA-9910827712003321
Cohen Steven <1953->  
Washington, D.C., : Georgetown University Press, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui