The effective public manager [[electronic resource] ] : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila |
Autore | Cohen Steven <1953 September 6-> |
Edizione | [5th ed.] |
Pubbl/distr/stampa | San Francisco, : Jossey-Bass, 2013 |
Descrizione fisica | 1 online resource (354 p.) |
Disciplina | 352.3 |
Altri autori (Persone) |
EimickeWilliam B
HeikkilaTanya |
Soggetto topico | Public administration |
Soggetto genere / forma | Electronic books. |
ISBN | 1-118-57328-5 |
Classificazione | BUS079000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image
Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize How to Maintain Control Without Suffocating Staff Members |
Record Nr. | UNINA-9910452991503321 |
Cohen Steven <1953 September 6->
![]() |
||
San Francisco, : Jossey-Bass, 2013 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The effective public manager [[electronic resource] ] : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila |
Autore | Cohen Steven <1953 September 6-> |
Edizione | [5th ed.] |
Pubbl/distr/stampa | San Francisco, : Jossey-Bass, 2013 |
Descrizione fisica | 1 online resource (354 p.) |
Disciplina | 352.3 |
Altri autori (Persone) |
EimickeWilliam B
HeikkilaTanya |
Soggetto topico | Public administration |
ISBN |
1-118-57329-3
1-118-57328-5 |
Classificazione | BUS079000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image
Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize How to Maintain Control Without Suffocating Staff Members |
Record Nr. | UNINA-9910790561603321 |
Cohen Steven <1953 September 6->
![]() |
||
San Francisco, : Jossey-Bass, 2013 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The effective public manager : achieving success in government organizations / / Steven Cohen, William Eimicke, and Tanya Heikkila |
Autore | Cohen Steven <1953 September 6-> |
Edizione | [5th ed.] |
Pubbl/distr/stampa | San Francisco, : Jossey-Bass, 2013 |
Descrizione fisica | 1 online resource (354 p.) |
Disciplina | 352.3 |
Altri autori (Persone) |
EimickeWilliam B
HeikkilaTanya |
Soggetto topico | Public administration |
ISBN |
1-118-57329-3
1-118-57328-5 |
Classificazione | BUS079000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
The Effective Public Manager: Achieving Success in Government Organizations; Copyright; Contents; Preface; The Need for a Fifth Edition; The Goals of This Book; Overview of the Contents; Acknowledgments; The Authors; Chapter 1: The Perpetual Crisis in Public Management; The Current Crisis Defined; Government's Response to the Crisis of Confidence; The National Performance Review; The Challenges of the Performance-Based Movement; Chapter 2: Defining Effective Public Management; The Bumbling Bureaucrat; Managing for Politicians; A Recipe for Failure; Accepting the Negative Image
Letting the Constraints Constrain YouAllowing Caution to Become Inertia; Hiding Behind Ambiguity; Forgetting That People Matter; The Innovative, Effective Public Manager; Why Risk Taking Is Possible; The Need for Effective and Innovative Public Management; Chapter 3: How to Find and Keep Good People; Why Good People Are Hard to Hire; How to Find Good People; Assessing Staffing Needs; Developing a Recruitment Network; Getting the Word Out; Encouraging Good People to Apply; Judging Applicants; How to Hire the Good People You Have Found; Learning the Rules of the Game Using Temporary Appointments and ContractorsBorrowing People; Selling Your Organization and Its Mission; How to Reward and Keep the Good People in Your Organization; Using Incentives; Encouraging Entrepreneurial Behavior; Using Incentives to Promote Cooperation; Keeping a Good Person from Leaving; How to Get Rid of Inadequate Staff Members; Identifying Poor Performance; Encouraging Improved Performance; Knowing When to Give Up on a Staff Member; Dealing with Inadequate Staff Members; Managing Inadequate Employees You Cannot Fire; Effective Management and Staffing; Revitalizing an Organization Chapter 4: Developing Effective Working RelationshipsHow to Satisfy the Demands of Superiors, Peers, and Subordinate; Choosing Which Demands to Satisfy; Learning to Listen to Your Coworkers; Knowing Why Informal and Interpersonal Relations Are Critical; How to Keep Your Boss Relatively Happy; Figuring Out Your Boss's Management Style; Preserving Your Boss's Time; Communicating with Your Boss; Working Out Disagreements with Your Boss; How to Keep Your Staff Relatively Happy; Learning What Motivates Your Staff; Communicating with Your Staff; Understanding the Role of Unions in Your Organization Dealing with an Unhappy StaffKnowing How Hands-On to Be; Communicating in Partnerships and Networks; Electronic Mail, Text Messages, and Social Media: The Global Communication Tool; Chapter 5: Structuring Systems, Tasks, and Responsibilities; How the Organization's Structure Can Help Managers Manage; The Purpose of Organizational Structure; Relationship of Structure to Organizational Needs; The Limits of Structure; What Reorganization Should Accomplish and When It Is Worth the Effort; The Uses of Reorganization; The Costs of Reorganization; Decision to Reorganize How to Maintain Control Without Suffocating Staff Members |
Record Nr. | UNINA-9910826222903321 |
Cohen Steven <1953 September 6->
![]() |
||
San Francisco, : Jossey-Bass, 2013 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The responsible contract manager [[electronic resource] ] : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke |
Autore | Cohen Steven <1953-> |
Pubbl/distr/stampa | Washington, D.C., : Georgetown University Press, c2008 |
Descrizione fisica | 1 online resource (257 p.) |
Disciplina | 352.5/3 |
Altri autori (Persone) | EimickeWilliam B |
Collana | Public management and change series |
Soggetto topico |
Public contracts - United States - Management
Contracting out - United States |
Soggetto genere / forma | Electronic books. |
ISBN |
1-58901-649-1
1-4416-1206-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Contents; List of Figures; Preface; Acknowledgments; Part I: The Basics; Part II: When Do You Contract, When Don't You Contract, and How Do You Find the Right Contractor?; Part III: How Do You Manage Contractors?; Part IV: Case Studies in Contracting; Part V: Conclusions; References; Index |
Record Nr. | UNINA-9910455001403321 |
Cohen Steven <1953->
![]() |
||
Washington, D.C., : Georgetown University Press, c2008 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The responsible contract manager [[electronic resource] ] : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke |
Autore | Cohen Steven <1953-> |
Pubbl/distr/stampa | Washington, D.C., : Georgetown University Press, c2008 |
Descrizione fisica | 1 online resource (257 p.) |
Disciplina | 352.5/3 |
Altri autori (Persone) | EimickeWilliam B |
Collana | Public management and change series |
Soggetto topico |
Public contracts - United States - Management
Contracting out - United States |
ISBN |
1-58901-649-1
1-4416-1206-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Contents; List of Figures; Preface; Acknowledgments; Part I: The Basics; Part II: When Do You Contract, When Don't You Contract, and How Do You Find the Right Contractor?; Part III: How Do You Manage Contractors?; Part IV: Case Studies in Contracting; Part V: Conclusions; References; Index |
Record Nr. | UNINA-9910777966203321 |
Cohen Steven <1953->
![]() |
||
Washington, D.C., : Georgetown University Press, c2008 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The responsible contract manager : protecting the public interest in an outsourced world / / Steven Cohen and William Eimicke |
Autore | Cohen Steven <1953-> |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Washington, D.C., : Georgetown University Press, c2008 |
Descrizione fisica | 1 online resource (257 p.) |
Disciplina | 352.5/3 |
Altri autori (Persone) | EimickeWilliam B |
Collana | Public management and change series |
Soggetto topico |
Public contracts - United States - Management
Contracting out - United States |
ISBN |
1-58901-649-1
1-4416-1206-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Contents; List of Figures; Preface; Acknowledgments; Part I: The Basics; Part II: When Do You Contract, When Don't You Contract, and How Do You Find the Right Contractor?; Part III: How Do You Manage Contractors?; Part IV: Case Studies in Contracting; Part V: Conclusions; References; Index |
Record Nr. | UNINA-9910827712003321 |
Cohen Steven <1953->
![]() |
||
Washington, D.C., : Georgetown University Press, c2008 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|