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How to conduct organizational surveys [[electronic resource] ] : a step-by-step guide / / authors, Jack E. Edwards ... [et al.]
| How to conduct organizational surveys [[electronic resource] ] : a step-by-step guide / / authors, Jack E. Edwards ... [et al.] |
| Pubbl/distr/stampa | Thousand Oaks, Calif. ; ; London, : SAGE, c1997 |
| Descrizione fisica | 1 online resource (176 p.) |
| Disciplina |
658.3
658.3/14/0723 |
| Altri autori (Persone) | EdwardsJack E |
| Soggetto topico | Employee attitude surveys - Methodology |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-4522-3156-7
0-8039-5512-X 1-4522-6321-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910480282603321 |
| Thousand Oaks, Calif. ; ; London, : SAGE, c1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
How to conduct organizational surveys [[electronic resource] ] : a step-by-step guide / / authors, Jack E. Edwards ... [et al.]
| How to conduct organizational surveys [[electronic resource] ] : a step-by-step guide / / authors, Jack E. Edwards ... [et al.] |
| Pubbl/distr/stampa | Thousand Oaks, Calif. ; ; London, : SAGE, c1997 |
| Descrizione fisica | 1 online resource (x, 164 p.) : ill |
| Disciplina | 658.3140723 |
| Altri autori (Persone) | EdwardsJack E |
| Soggetto topico | Employee attitude surveys - Methodology |
| ISBN |
1-5063-3969-7
1-4522-3156-7 0-8039-5512-X 1-4522-6321-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910786233603321 |
| Thousand Oaks, Calif. ; ; London, : SAGE, c1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
How to conduct organizational surveys : a step-by-step guide / / Jack E. Edwards ... [et al.]
| How to conduct organizational surveys : a step-by-step guide / / Jack E. Edwards ... [et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Thousand Oaks, Calif., : Sage Publications, c1997 |
| Descrizione fisica | 1 online resource (x, 164 p.) : ill |
| Disciplina | 658.3/14/0723 |
| Altri autori (Persone) | EdwardsJack E |
| Soggetto topico | Employee attitude surveys - Methodology |
| ISBN |
9781506339696
1506339697 9781452231563 1452231567 9780803955127 080395512X 9781452263212 1452263213 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover -- Contents -- Preface -- Chapter 1 - Organizational Surveys: An Overview -- Uses of Surveys in Organizations -- Gathering information -- Improving Communication -- Monitoring and Evaluating the Effects of Organizational Change -- Factors to Consider Before initiating the Survey Process -- Is a Survey within the Organization's Budget? -- Are Personnel with Survey Expertise Available? -- Are there other Ways to Answer the Question? -- Are Organizational Personnel Being Oversurveyed? -- Setting the Table: Presurvey issues -- The Survey Team -- Using internal Versus External Personnel to Conduct the Survey -- Writing a Statement of Purpose -- Conducting Organizational Surveys: A Look Ahead -- Chapter 2 - Identifying Survey Content -- Methods for Identifying Survey Content -- Developmental interviews and Focus Groups -- Past Surveys in the Same Organization -- Published Scales -- Archival Sources -- Theory and Academic Findings -- Other Sources of Survey Content -- Conclusions -- Chapter 3 - Creating the Survey, Part I: Writing Survey Items -- Item Formats: Closed- and Open-Ended Questions -- Closed-Ended Questions -- Open-Ended Questions -- Should the Survey Team use Closed- or Open-Ended Questions? -- Item Content: Demographic, Factual, and Attitudinal Questions -- Demographic Items -- Factual Items -- Attitudinal Items -- Writing "Good" Items: Some Basic Rules -- Ask What you Want to Know -- Keep Items Simple and Short -- Ask About Only One Topic per Item -- Avoid Ambiguous or Vague Questions -- Use Appropriate Language -- Be Specific -- Double Negatives: NOT! -- Avoid Biased Items -- Take Care with Sensitive Items -- Conclusions -- Chapter 4 - Creating the Survey, Part II: Response Alternatives, Item Order, Survey Length, And Response Bises -- Getting Good Answers: Choosing Closed-Ended -- Response Formats -- Multiple-Choice Response Format.
Yes-No and True-False Response Formats -- Likert Rating Scales -- Thurstone Scaling -- Semantic Differential Scaling -- Response Biases: the Downside of Using Closed-Ended Items -- Response Order Effects -- Yea-Saying or Nay-Saying -- Acquiescence -- Socially Desirable Responding -- How Many Survey Items? -- What Are the Goals of the Survey? -- How Much is the Company Willing to Pay? -- Who Will Complete the Questionnaire? -- Are the Items Open or Closed Ended? -- What is the Administration Method? -- How Fast Are Data Needed? -- Are Fatigue Effects an issue? -- What is the Bottom Line on Survey Length? -- Ordering the Items, or Putting It All Together -- Clustering Versus Scattering the Items for a Single Dimension -- Item Order Effects -- Some Practical Advice -- Conclusions -- Chapter 5 - Selecting Survey Respondents -- Identifying the Target Population -- Should the Population or a Sample Be used in Data Collection? -- Probability Sampling -- Simple Random Sampling -- Stratified Sampling -- Nonprobability Sampling -- Convenience Sample -- Quota Sampling -- Sampling Error and Sample Size -- Sampling Error -- Sample Size -- Chapter 6 - Organizational Survey Administration -- Self- Versus Group-Administered Surveys -- Modes of Survey Administration -- Paper Surveys -- Computer-Administered Surveys -- Face-to-Face interview Surveys -- Telephone interview Surveys -- Conclusions -- Chapter 7 - Fielding the Survey -- Adding the Finishing Touches to the Survey -- Instrument -- Survey introduction -- Survey instructions -- Pretesting the Survey -- Obtaining Organizational Approval -- Top Management -- Unions -- Institutional Review Boards -- Preparing, Assembling, and Distributing the Survey Packet -- Preparing the Contents of the Survey Packet -- Distributing the Survey through the Mail -- Chapter 8 - Monitoring And Maximizing Response Rates. Monitoring Response Rates -- Calculating Response Rates -- What is an Acceptable Response Rate? -- Nonresponse Bias -- Dealing with Nonresponse Bias -- Ways to Maximize Response Rates -- Prenotification: the Survey is Coming! the Survey is Coming -- Follow-Up Until you Drop -- If they Won't Respond, Bribe them -- Make the Survey Meaningful -- It's as Easy as TDM -- What Works: A Summary -- Practical Suggestions for increasing Response Rates -- Chapter 9 - Data Processing -- Preparing For Data Entry: Data Coding for Closed-Ended Questions -- Naming and Labeling Variables -- Assigning Values to Responses -- Designating Code(s) for Missing Values -- Entering Data -- Data File Organization -- Data Entry for Computerized and Scannable Surveys -- Manual Data Entry -- Cleaning the Data File -- Types of Data File Cleaning -- Missing Data -- Reasons for Missing Data -- Assessing the Missing Data Problem -- Handling Missing Data -- Categorizing and Coding Open-Ended Answers -- Creating Categories -- Content Coding -- Conclusions -- Chapter 10 - Analyzing Data And interpreting Results -- Planning the Analyses -- Analyzing the Data -- A Review of the Sample and a Description of the Data -- Describing the Respondents -- Frequencies and Percentages -- Means and Standard Deviations -- Analyzing Subgroup Differences -- Other Data Analysis Procedures -- Poststratification Weighting -- Interpreting the Results: What Do All the Findings Tell the Organization? -- Comparing Findings with other Findings from the Same Survey -- Using Norms: Comparing Survey Findings to other Standards -- Conclusion -- Chapter 11 - Presentation of Survey Findings -- Oral and Written Presentations of the Survey Process -- Organizing the Presentation -- Introduction: Why Was the Survey Done? -- Method: What Was Done and with Whom? -- Results and Discussion: What Did the Survey Reveal?. Conclusions and Recommendations: What Are the Next Steps? -- A Hodgepodge of other Advice -- Visual Aids -- Practice -- Handling Questions -- How to Handle Negative News -- Handling a Hostile Audience -- Linking Survey Results to Action -- Conclusions -- References -- Author index -- Subject index -- About the Authors. |
| Record Nr. | UNINA-9910813674003321 |
| Thousand Oaks, Calif., : Sage Publications, c1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||