Essentials of business process outsourcing [[electronic resource] /] / Thomas N. Duening, Rick L. Click
| Essentials of business process outsourcing [[electronic resource] /] / Thomas N. Duening, Rick L. Click |
| Autore | Duening Thomas N |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley & Sons, c2005 |
| Descrizione fisica | 1 online resource (242 p.) |
| Disciplina | 658.4/058 |
| Altri autori (Persone) | ClickRick L |
| Collana | Essentials series |
| Soggetto topico | Contracting out |
| ISBN |
1-280-25513-7
9786610255139 0-470-32439-2 1-118-38627-2 0-471-72712-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Essentials of Business Process Outsourcing; Contents; Preface; Acknowledgments; Chapter 1: The BPO Revolution; Chapter 2: Identifying and Selecting the BPO Opportunity; Chapter 3: Identifying and Managing the Costs of BPO; Chapter 4: Vendor Selection and Contracting; Chapter 5: Managing BPO-Related Change; Chapter 6: Infrastructure Considerations and Challenges; Chapter 7: Business Risks and Mitigation Strategies; Index; |
| Record Nr. | UNINA-9910143569303321 |
Duening Thomas N
|
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| Hoboken, N.J., : John Wiley & Sons, c2005 | ||
| Lo trovi qui: Univ. Federico II | ||
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Essentials of business process outsourcing / / Thomas N. Duening, Rick L. Click
| Essentials of business process outsourcing / / Thomas N. Duening, Rick L. Click |
| Autore | Duening Thomas N |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hoboken, N.J., : John Wiley & Sons, c2005 |
| Descrizione fisica | 1 online resource (242 p.) |
| Disciplina | 658.4/058 |
| Altri autori (Persone) | ClickRick L |
| Collana | Essentials series |
| Soggetto topico | Contracting out |
| ISBN |
9786610255139
9781280255137 1280255137 9780470324394 0470324392 9781118386279 1118386272 9780471727125 0471727121 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Essentials of Business Process Outsourcing; Contents; Preface; Acknowledgments; Chapter 1: The BPO Revolution; Chapter 2: Identifying and Selecting the BPO Opportunity; Chapter 3: Identifying and Managing the Costs of BPO; Chapter 4: Vendor Selection and Contracting; Chapter 5: Managing BPO-Related Change; Chapter 6: Infrastructure Considerations and Challenges; Chapter 7: Business Risks and Mitigation Strategies; Index; |
| Record Nr. | UNINA-9910823948003321 |
Duening Thomas N
|
||
| Hoboken, N.J., : John Wiley & Sons, c2005 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||