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The leader's guide to coaching and mentoring : how to use soft skills to get hard results / / Mike Brent and Fiona Elsa Dent
The leader's guide to coaching and mentoring : how to use soft skills to get hard results / / Mike Brent and Fiona Elsa Dent
Autore Brent Mike
Pubbl/distr/stampa Harlow, England : , : Pearson, , 2015
Descrizione fisica 1 online resource (237 pages) : illustrations
Disciplina 658.3/124
Soggetto topico Employees - Coaching of
Employees - Training of
ISBN 1-292-07436-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910154958203321
Brent Mike  
Harlow, England : , : Pearson, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The leader's guide to influence [[electronic resource]] : how to use soft skills to get hard results / / Mike Brent and Fiona Elsa Dent
The leader's guide to influence [[electronic resource]] : how to use soft skills to get hard results / / Mike Brent and Fiona Elsa Dent
Autore Brent Mike
Edizione [1st ed.]
Pubbl/distr/stampa Harlow, : Financial Times Prentice Hall, 2010
Descrizione fisica viii, 231p. : ill
Disciplina 658.4092
Altri autori (Persone) DentFiona Elsa
Soggetto topico Leadership
Influence (Psychology)
Interpersonal relations
Communication in management
ISBN 0-273-76120-X
1-282-98349-0
9786612983498
0-273-73002-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- Praise for The Leader's Guide to Influence -- The Leader's Guide to Influence -- Contents -- Acknowledgements -- Introduction -- Chapter 1: Your Relationships: Get Them Right -- Chapter 2: What's Your Relationship Style? -- Chapter 3: Understanding My Relationships -- Chapter 4: What Makes Relationships Go Wrong? -- Chapter 5: Relationship Networking -- Chapter 6: Creating the Right Impression -- Chapter 7: Listening -- Chapter 8: Quality Questioning -- Chapter 9: Trust and Authenticity -- Chapter 10: Rapport and Empathy -- Chapter 11: How to Become More Self- and Othersaware -- Chapter 12: Emotional Awareness Andmanagement -- Chapter 13: Being Politically Astute -- Chapter 14: How to Handle Conflict -- Chapter 15: Giving and Receiving Feedback -- Chapter 16: Managing Challenge -- Chapter 17: How to Be Appreciative -- Chapter 18: Reframing -- Chapter 19: The Language of Influence Andrelationship -- Chapter 20: The Art of Storytelling -- Chapter 21: Your Approach to Influence -- Chapter 22: And Finally . . . -- References and Booklist -- Index.
Record Nr. UNINA-9910151654303321
Brent Mike  
Harlow, : Financial Times Prentice Hall, 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The leader's guide to managing people : how to use soft skills to get hard results / / Mike Brent and Fiona Elsa Dent
The leader's guide to managing people : how to use soft skills to get hard results / / Mike Brent and Fiona Elsa Dent
Autore Brent Mike
Edizione [1st edition]
Pubbl/distr/stampa Harlow, England : , : Pearson, , [2014]
Descrizione fisica 1 online resource (xxi, 239 pages) : illustrations
Disciplina 658.3
Soggetto topico Leadership
Personnel management
Communication in management
Interpersonal relations
Teams in the workplace - Management
ISBN 0-273-78036-0
0-273-78037-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover -- Contents -- About the authors -- Acknowledgements -- Introduction -- Part 1: You -- Chapter 1: Your reputation -- Chapter 2: Your career -- Chapter 3: Your resilience -- Part 2: Your people -- Chapter 4: Coaching -- Chapter 5: Influencing -- Chapter 6: Facilitating -- Chapter 7: Team building -- Chapter 8: Motivation -- Chapter 9: Performance management -- Chapter 10: Conflict management -- Chapter 11: Relational intelligence -- Part 3: Your business -- Chapter 12: Change -- Chapter 13: Derailment -- Chapter 14: Positive leadership behaviour -- And finally... -- References -- Index.
Record Nr. UNINA-9910151625903321
Brent Mike  
Harlow, England : , : Pearson, , [2014]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui