Autore |
Sherratt Sona
|
Edizione | [1st edition] |
Pubbl/distr/stampa |
Harlow, England : , : Pearson, , 2014
|
Descrizione fisica |
1 online resource (257 pages)
|
Disciplina |
658
|
Soggetto topico |
Management
Supervision of employees
Decision making
|
ISBN |
0-273-79469-8
|
Formato |
Materiale a stampa |
Livello bibliografico |
Monografia |
Lingua di pubblicazione |
eng
|
Nota di contenuto |
Cover -- Contents -- About the authors -- Introduction -- Part 1: Challenges with individuals -- Low motivation -- Lack of confidence -- Constantly rejects feedback -- Lack of competence -- Unethical behaviour -- Unobserved but reported disrespectful behaviour -- High performers who are high maintenance -- Personal turmoil -- Difficult and delicate conversations -- Delegation and letting go -- Dominant people -- Passionate or stubborn people -- Part 2: Challenges with teams -- An under-performing team -- Lack of trust -- Fear of allowing conflict in a team -- A team that avoids accountability -- Preferential treatment -- Silo mentality -- Managing a virtual team -- Meetings that stagnate -- Meetings that derail -- Part 3: Challenges with externals -- Their unrealistic expectations -- Elusive or unresponsive behaviour -- Patronising or arrogant styles -- Constantly changing goalposts -- Company merger or acquisition -- Part 4: Challenges around conflict -- Individuals who avoid conflict -- People who don't show emotion -- Emotional people -- Competitive behaviour -- Passive-aggressive behaviour -- Part 5: Challenges around change -- Covert resistance to change -- Overt resistance to change -- Denial -- People who are too comfortable -- Maintaining the team's high-energy change culture -- Part 6: Challenges around power, politics and influence -- Limited access to stakeholders -- Building your personal brand -- Getting a decision -- Organisational politics -- Managing up or across -- Being micro-managed -- Someone who is holding you back -- Part 7: Challenges for yourself -- Receiving difficult feedback -- Situations where you don't know the answer -- Dealing with your own mistakes and poor decisions -- Feeling under-equipped -- The loneliness of management -- Having your authority or ability questioned -- Asking for a raise or promotion -- Index.
|
Record Nr. | UNINA-9910151790603321 |