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Successful negotiations : best-in-class recommendations for breakthrough negotiations / / Marc Helmold, Tracy Dathe, Florian Hummel
Successful negotiations : best-in-class recommendations for breakthrough negotiations / / Marc Helmold, Tracy Dathe, Florian Hummel
Autore Helmold Marc
Pubbl/distr/stampa Wiesbaden, Germany : , : Springer, , [2022]
Descrizione fisica 1 online resource (259 pages)
Disciplina 658.4052
Soggetto topico Negotiation in business
Finance - Management
Business communication
ISBN 3658357010
9783658357016
9783658357009
3658357002
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction to the negotiations. Negotiations: definition and delimitation ; Competencies and characteristics for negotiations ; Negotiations as part of the corporate strategy ; Negotiations in an international and intercultural context ; The win-win illusion in negotiations ; Negotiations in different cultures ; Negotiations in business: buyer-seller relations ; Interviews as negotiations ; Negotiations in the political arena and with non-profit organisations – Negotiation concepts. Gap between practice and theory ; Negotiation concept according to Harvard ; Schranner’s negotiation concept: negotiations for difficult cases ; Negotiation concept A-6 according to Dr. Marc Helmond ; Differences and characteristics of the three concepts – Preparation and conduct of negotiations. Are there mutual interests? ; The zone of possible agreement: zone of mutual agreement (ZomA) and successful tips for identifying a margin of mutual agreement – Six steps to negotiation success: the A-6 model for negotiations. Six steps to successful negotiation ; Step 1 (A-1): analysis of the negotiating partners and determination of the starting position ; Step 2 (A-2): selection of appropriate strategies and tactics ; Step 3 (A-3): structure and argumentation of the negotiations ; Step 4 (A-4): conducting the negotiations (negotiations management) ; Step 5 (A-5): defending counter-arguments and fighting resistance ; Step 6 (A-6): shaping the results of negotiations and respecting agreements ; Recommendations for the effective implementation of the A-6 negotiation model – Appropriate tools for negotiation success. The five forces analysis (Porter’s five forces) ; The SWOT analysis ; Monetary risks and opportunities (ROP analysis) ; Profitability analysis and improvement (MEP) ; 5F-concept ; Recommendations for the use of appropriate tools – Nonverbal communication in negotiations. Nonverbal communication ; Positive and negative signals ; Signals of the body posture ; Facial expressions: what do facial expressions and eyes reveal? ; Recommendations: analysis and response to non-verbal communication – Negotiations in different countries. Structure and examples ; Negotiations in Germany ; Negotiations in France ; Negotiations in China ; Negotiations in the United States ; Negotiations in Japan ; Negotiations in India ; Negotiations in Russia ; Negotiations in the United Kingdom ; Negotiations in Denmark ; Negotiations in Italy ; Negotiations in the Netherlands ; Negotiations in Brazil ; Negotiations in Saudi Arabia and Arab countries ; Summary of country examples – Negotiations in the event of performance disruptions: demand management. Performance disruptions and subsequent claims management ; Demand manager (contract manager) Phases in subsequent claims management ; Recommendations for the management of subsequent claims – Negotiations in the event of financial difficulties. Signs of financial difficulties ; Recommendations for the elimination of financial difficulties – Negotiations of complex projects. Definition and characteristics of projects ; Critical success factors in projects ; Recommendations for project negotiations – Negotiations in the service sector. Characteristics of service – Summary and recommendations for negotiation success. Preparation and analysis as a prerequisite for negotiation success ; Key competences for international and intercultural negotiations ; Success factors for a breakthrough in negotiations ; Success factors for international negotiations – Suitable tools and attachments.
Record Nr. UNINA-9910584482703321
Helmold Marc  
Wiesbaden, Germany : , : Springer, , [2022]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Supply chain risk management : cases and industry insights / / Marc Helmold [and three others]
Supply chain risk management : cases and industry insights / / Marc Helmold [and three others]
Autore Helmold Marc
Pubbl/distr/stampa Cham, Switzerland : , : Springer Nature Switzerland AG, , [2022]
Descrizione fisica 1 online resource (286 pages)
Disciplina 658.7
Collana Management for professionals
Soggetto topico Business logistics
Risk management
Financial risk management
Soggetto non controllato Economics
Business & Economics
ISBN 3-030-90800-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910551842003321
Helmold Marc  
Cham, Switzerland : , : Springer Nature Switzerland AG, , [2022]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui