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The contract scorecard [[electronic resource] ] : successful outsourcing by design / / by Sara Cullen
| The contract scorecard [[electronic resource] ] : successful outsourcing by design / / by Sara Cullen |
| Autore | Cullen Sara |
| Pubbl/distr/stampa | Burlington, VT, : Ashgate Pub. Co., : Gower, 2009 |
| Descrizione fisica | 1 online resource (267 p.) |
| Disciplina |
658.4
658.4/058 658.4058 |
| Soggetto topico |
Contracting out
Contracting out - Evaluation |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-317-03733-2
1-317-03732-4 1-282-05408-2 9786612054082 0-7546-8171-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification - The Service Level Agreement (SLA); 7 The Financial Specification - The Financial Schedule; 8 The Relationship Specification - The Governance Charter; 9 The Strategic Specification - Unique Contract Schedules; 10 Conclusion; References; Index; About the Author |
| Record Nr. | UNINA-9910454017103321 |
Cullen Sara
|
||
| Burlington, VT, : Ashgate Pub. Co., : Gower, 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The contract scorecard [[electronic resource] ] : successful outsourcing by design / / by Sara Cullen
| The contract scorecard [[electronic resource] ] : successful outsourcing by design / / by Sara Cullen |
| Autore | Cullen Sara |
| Pubbl/distr/stampa | Burlington, VT, : Ashgate Pub. Co., : Gower, 2009 |
| Descrizione fisica | 1 online resource (267 p.) |
| Disciplina |
658.4
658.4/058 658.4058 |
| Soggetto topico |
Contracting out
Contracting out - Evaluation |
| ISBN |
1-315-61500-2
1-317-03733-2 1-317-03732-4 1-282-05408-2 9786612054082 0-7546-8171-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification - The Service Level Agreement (SLA); 7 The Financial Specification - The Financial Schedule; 8 The Relationship Specification - The Governance Charter; 9 The Strategic Specification - Unique Contract Schedules; 10 Conclusion; References; Index; About the Author |
| Record Nr. | UNINA-9910782826603321 |
|
Cullen Sara
|
||
| Burlington, VT, : Ashgate Pub. Co., : Gower, 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||